Epson SC-p400 series User manual

User's Guide
CMP0038-01 EN

Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed
only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those
designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable forany damage resulting from electromagnetic interference that occurs from the use of any interface cables
other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION, UltraChrome, and their logos are registered trademarks or trademarks of Seiko
Epson Corporation.
PRINT Image Matching
™
and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation.
All rights reserved.
Microsoft
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microsoft Corporation.
Apple
®
, Macintosh
®
, Mac OS
®
, OS X
®
, iPad
®
, iPhone
®
, iPod touch
®
, iTunes
®
, and ColorSync
®
are trademarks of Apple Inc., registered in the U.S. and
other countries.
Intel
®
is a registered trademark of Intel Corporation.
Adobe
®
, Photoshop
®
, Lightroom
®
, and Adobe
®
RGB are registered trademarks of Adobe Systems Incorporated.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any
and all rights in those marks.
Copyright © 2015 Seiko Epson Corporation. All rights reserved.
SC-P400 Series User's Guide
Copyrights and Trademarks
2

Contents
Copyrights and Trademarks
Introduction
ImportantSafetyInstructions.................5
When choosing a place for this product. . . . . . . . 5
Whensettingupthisproduct...............5
Whenusingthisproduct...................6
Using the printer with a wireless connection. . . . 6
Whenhandlingtheinkcartridges............6
Warning,Cautions,NotesandTips...........6
Thesymbolsontheproduct................7
PrinterParts..............................8
Front.................................8
Inside.................................8
Back..................................9
Controlpanel..........................10
PrinterFeatures..........................11
RealizingHighResolution.................11
SuperiorEaseofUse.....................11
NotesonUsageandStorage..................13
Installationspace.......................13
Noteswhenusingtheprinter...............13
Noteswhennotusingtheprinter............13
Notesonhandlinginkcartridges............14
Notesonhandlingpaper..................15
IntroducingtheSuppliedSoftware.............16
ContentsoftheSoftwareDisc..............16
SummaryofthePrinterDriver.............17
AboutEpsonEasyPhotoPrint..............18
AboutEpsonPrintCD...................18
Basic Operations
LoadingCutSheets........................19
Loading Paper into the Auto Sheet Feeder. . . . . 19
LoadingFineArtMedia..................20
LoadingThickPaper.....................21
LoadingandRemovingRollPaper.............23
LoadingRollPaper......................23
CuttingRollPaper......................24
RemovingRollPaper.....................24
Ejecting Roll Paper when Paper Runs Out
DuringPrinting........................24
Loading and Removing CDs and DVDs. . . . . . . . . 25
LoadingCDsandDVDs..................25
RemovingCDsandDVDs.................26
BasicPrintingMethods.....................27
Printing(Windows).....................27
Printing(MacOSX).....................28
CancelingPrinting(Windows).............29
CancelingPrinting(MacOSX).............30
CancelingPrinting(ControlPanel)..........30
Printablearea............................31
ThePrintedAreaforCutSheets.............31
ThePrintedAreaforRollPaper.............31
PrintedAreaforCDsandDVDs............32
PowerSavingSettings......................32
Using the Printer Driver(Windows)
DisplayingtheSettingsScreen................33
FromtheStartButton....................33
DisplayingHelp..........................34
ClicktheHelpButtontoDisplay............34
Right-click on the item you want to check and
display...............................34
CustomizingthePrinterDriver...............35
Saving various settings as your Select Settings
....................................35
Savingmediasettings....................35
Rearrangingdisplayitems.................36
SummaryoftheUtilityTab..................37
Uninstallingtheprinterdriver................39
Using the Printer Driver(Mac OS X)
DisplayingtheSettingsScreen................40
DisplayingHelp..........................40
UsingEpsonPrinterUtility4.................40
StartingEpsonPrinterUtility4.............40
EpsonPrinterUtility4Functions............40
Uninstallingtheprinterdriver................42
Printing Varieties
Auto Correct Color and Print Photos
(PhotoEnhance)..........................43
Correctcolorandprint.....................45
Borderlessprinting........................48
Types of Borderless Printing Methods. . . . . . . . 48
Supported Media Sizes for Borderless Printing
....................................49
SettingProceduresforPrinting.............49
SC-P400 Series User's Guide
Contents
3

Enlarged/ReducedPrinting..................51
FittoPage/Scaletofitpapersize............52
FittoRollPaperWidth(Windowsonly).......53
CustomScaleSetting.....................53
Multi-PagePrinting.......................55
Manual Double-Sided Printing(Windows only)
......................................56
Cautions when Performing Double-Sided
Printing..............................56
SettingProceduresforPrinting.............56
Poster Printing (Enlarge to cover several sheets
andprint-Windowsonly)..................57
SettingProceduresforPrinting.............58
Joiningtheoutputpapertogether...........59
User-defined Paper Sizes/Custom Paper Sizes. . . . . 62
Bannerprinting(onrollpaper)...............64
LayoutManager(Windowsonly)..............66
SettingProceduresforPrinting.............67
Saving and Calling Layout Manager Settings. . . . 68
PrintingfromaSmartDevice................69
UsingEpsoniPrint......................69
Color Management Printing
AboutColorManagement...................71
ColorManagementPrintSettings.............71
Settingprofiles.........................72
Setting color management with the applications
......................................72
Setting color management with the printer driver
......................................73
Color management printing by Host ICM
(Windows)............................73
Color management printing by ColorSync
(MacOSX)............................74
Color management printing by Driver
ICM(Windowsonly).....................75
Maintenance
AdjustingthePrintHead....................77
Checkingforcloggednozzles...............77
HeadCleaning.........................78
InkDensityOptimization.................79
Correcting Print Misalignment (Print Head
Alignment)............................80
ReplacingInkCartridges....................80
InkCartridgeProductNumbers............80
Howtoreplace.........................81
CleaningthePrinter.......................84
CleaningtheOutsideofthePrinter..........84
CleaningtheInsideofthePrinter............84
Problem Solver
Lights..................................85
Normaloperation.......................85
Errors................................86
Troubleshooting..........................89
You cannot print (because the printer does not
work)................................89
The printer sounds like it is printing, but
nothingprints..........................90
PrintQuality/PrintResults................91
UnabletoFeedorEjectPaper..............93
Paper Jams when Printing from the Auto Sheet
Feeder...............................94
JammedFineArtMedia..................95
JammedThickPaper,CDorDVD...........95
Rollpaperjam.........................96
Others...............................96
Appendix
SupportedMedia.........................97
EpsonSpecialMedia.....................97
Commercially Usable Papers. . . . . ......... 100
TransportingthePrinter................... 103
PreparingthePrinterforTransport......... 103
AfterTransport........................103
SpecificationsTable.......................104
StandardsandApprovals.................105
Where To Get Help
TechnicalSupportWebSite.................107
ContactingEpsonSupport..................107
BeforeContactingEpson.................107
HelpforUsersinNorthAmerica...........107
HelpforUsersinEurope.................108
HelpforUsersinAustralia............... 108
HelpforUsersinSingapore...............108
HelpforUsersinThailand................108
HelpforUsersinVietnam................109
HelpforUsersinIndonesia...............109
HelpforUsersinHongKong..............110
HelpforUsersinMalaysia................110
HelpforUsersinIndia.................. 110
HelpforUsersinthePhilippines........... 111
SC-P400 Series User's Guide
Contents
4

Introduction
Important Safety
Instructions
Read all of these instructions before using the printer.
Also be sure to follow all warnings and instructions
marked on the printer.
When choosing a place for this
product
❏Place this product on a flat, stable surface that is
larger than this product. This product will not
operate properly if it is tilted or at an angle.
❏Avoid places subject to rapid changes in
temperature and humidity. Also keep it away from
direct sunlight, strong light, or heat sources.
❏Avoid places subject to shocks and vibrations.
❏Keep this product away from dusty areas.
❏Place this product near a wall outlet where the plug
can be easily unplugged.
❏When storing or transporting the printer, do not tilt
it, stand it on its side, or turn it upside down.
Otherwise, ink may leak from the cartridges.
When setting up this product
❏Do not block or cover the openings in this product's
cabinet.
❏Do not insert objects through the slots. Take care
not to spill liquid on this product.
❏This product's power cord is for use with this
product only. Use with other equipment may result
in fire or electric shock.
❏Connect all equipment to properly grounded
power outlets. Avoid using outlets on the same
circuit as copiers or air control systems that
regularly switch on and off.
❏Avoid electrical outlets controlled by wall switches
or automatic timers.
❏Keep the entire computer system away from
potential sources of electromagnetic interference,
such as loudspeakers or the base units of cordless
telephones.
❏Use only the type of power source indicated on the
product's label.
❏Use only the power cord that comes with this
product. Use of another cord may result in fire or
electric shock.
❏Do not use a damaged or frayed power cord.
❏If you use an extension cord with this product,
make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the
cord's ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall
outlet does not exceed the wall outlet's ampere
rating.
❏Do not attempt to service this product yourself.
❏Unplug this product and refer servicing to qualified
service personnel under the following conditions:
The power cord or plug is damaged; liquid has
entered the product; the product has been dropped
or the cabinet damaged; the product does not
operate normally or exhibits a distinct change in
performance.
❏If you plan to use the printer in Germany, observe
the following:
To provide adequate short-circuit protection and
over-current protection for this printer, the
building installation must be protected by a 10 or 16
amp circuit breaker.
❏If damage occurs to the plug, replace the cord set or
consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of
the correct size and rating.
❏When connecting the printer to a computer or
other device with a cable, ensure the correct
orientation of the connectors. Each connector has
only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices
connected by the cable.
SC-P400 Series User's Guide
Introduction
5

When using this product
❏Do not put your hand inside this product or touch
the ink cartridges during printing.
❏Do not move the print head by hand; otherwise you
may damage this product.
❏Always turn the product off using the Power button
on the control panel. When this button is pressed,
the Power light flashes briefly then goes off. Do not
unplug the power cord or turn off the product until
the Power light stops flashing.
Using the printer with a wireless
connection
❏Do not use this product inside medical facilities or
near medical equipment. Radio waves from this
product may adversely affect the operation of
electrical medical equipment.
❏Keep this product at least 22 cm away from cardiac
pacemakers. Radio waves from this product may
adversely affect the operation of cardiac
pacemakers.
❏Do not use this product near automatically
controlled devices such as automatic doors or fire
alarms. Radio waves from this product may
adversely affect these devices, and could lead to
accidents due to malfunction.
When handling the ink
cartridges
❏Keep ink cartridges out of the reach of children and
do not drink.
❏If ink gets on your skin, wash it off with soap and
water. If it gets in your eyes, flush them immediately
with water.
❏Shake new ink cartridges four or five times before
opening their packages.
❏Do not shake ink cartridges after opening their
packages; this can cause leakage.
❏Use the ink cartridge before the date printed on its
package.
❏Use up the ink cartridge within six months of
installation for best results.
❏Do not dismantle the ink cartridges or try to refill
them. This could damage the print head.
❏Do not touch the green IC chip on the side of the
cartridge. This may affect normal operation and
printing.
❏The IC chip on this ink cartridge retains a variety of
cartridge-related information, such as the ink
cartridge status, so that the cartridge may be
removed and reinserted freely. However, each time
the cartridge is inserted, some ink is consumed
because the printer automatically performs a
reliability check.
❏If you remove an ink cartridge for later use, protect
the ink supply area from dirt and dust, and store it in
the same environment as this product. Note that
there is a valve in the ink supply port, making covers
or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge
touches. Do not touch the ink supply port or
surrounding area.
❏Do not remove or tear the label on the cartridge; this
can cause leakage.
❏Install the ink cartridge immediately after you
remove it from its package. If you leave a cartridge
unpacked for a long time before using it, normal
printing may not be possible.
❏Store ink cartridges with their labels facing upward.
Do not store cartridges upside down.
Warning, Cautions, Notes and
Tips
War
ning:
Warnings must be followed to avoid
serious bodily injury.
Caut
ion:
Cautions must be followed to avoid
damage to this product or bodily injury.
SC-P400 Series User's Guide
Introduction
6

c
Imp
orta
nt:
Notes contain important information
on the operation of this product.
Note: Tips contain useful tips or supplement
on the operation of this product.
The symbols on the product
The symbols on this Epson product are used in order to
ensure safety and proper use of the product and to
prevent danger to customers and other persons, and
property damage.
The symbols indicate the meaning below. Be sure that
you completely understand the meaning of symbols on
this product before using it.
Stand-by
SC-P400 Series User's Guide
Introduction
7

Printer Parts
Front
APrinter cover
Open in the event of a paper jam or when replacing
ink cartridges. The cover is normally closed when
the printer is in use.
BOutput tray
Ejected paper is collected here. Extend the tray when
using the printer.
CFront manual feed tray
Open when inserting thick paper or the CD/DVD
tray.
DControl panel
U“Control panel” on page 10
EAuto sheet feeder
Automatically feeds paper.
FEdge guide
Move left or right depending on the size of the paper
that you want to load. This prevents paper being fed
at a slant.
GPaper support
Supports paper to prevent it from falling forward or
backward.
Inside
AInk absorber
Absorbs ink that bleeds past the edge of the paper
during borderless printing.
BInk check light
The light for the affected ink cartridge lights or
blinks when the cartridge is running low or needs to
be replaced, or when other ink-related errors occur.
The display is the same as the ink light in the control
panel.
U“Lights” on page 85
CCartridge cover
Open when replacing ink cartridges.
U“Replacing Ink Cartridges” on page 80
DPrint head
Fires ink via high density nozzles while moving left
and right to print. Do not move the print head by
hand.
SC-P400 Series User's Guide
Introduction
8

Back
AAC inlet
Connects the power cable.
BAirflow vents
Prevent the build-up of heat inside the printer.
CUSB port
Connects the USB cable.
DLAN port
Connects the LAN cable.
ERoll paper edge guide
Move left or right to match the width of the roll being
loaded. This prevents paper being fed at a slant.
FRoll paper feeder
Paper feed slot for roll paper printing.
U“Loading Roll Paper” on page 23
SC-P400 Series User's Guide
Introduction
9

Control panel
APbutton (power button)
Turns the power on and off.
BWi-Fi button (Wi-Fi button)
Adjust settings for connection to wireless LANs.
UNetwork Guide (PDF)
Cbutton (network status sheet button)
Press for three seconds or more to print a network
status sheet.
UNetwork Guide (PDF)
DIbutton (paper button)
❏Feed and eject paper. There is normally no need to
press this button, as paper is fed and ejected
automatically. If the printer runs out of paper or a jam
occurs, press this button after addressing the issue to
cancel the error and resume printing.
❏Press during printing to cancel printing.
EHbutton (ink button)
❏The print head moves to the ink cartridge replacement
position. Press again after ink cartridge replacement
to return the print head to the right-hand side of the
printer.
❏Press for three seconds or more to start head cleaning.
FMbutton (roll paper button)
❏Press after printing on roll paper to print a cut line and
feed the paper to position where it can be easily cut.
Press again after cutting the paper to return the end of
the roll to the printing position.
❏Press for three seconds or more to eject roll paper or
fine art media (rear manual feed) from the back of the
printer.
GHlight (ink light)
Lights or blinks when ink cartridges are running low
or need to be replaced, or when other ink-related
errors occur.
U“Lights” on page 85
HIlight (paper light)
Lights or blinks when the printer is out of paper or a
paper jam occurs.
IPlight (power light)
The printer's operational status is indicated by a lit or
flashing light.
On : The power is on.
Flashi
ng
: An operation or a process is in progress.
U“Lights” on page 85
Off : The power is off.
JNetwork light
Light or blink to indicate network status or
network-related errors.
U“Lights” on page 85
If both the lights are off, the printer is not connected
to a network.
SC-P400 Series User's Guide
Introduction
10