Samsung BIXOLON SRP-350plusF User manual

User’s Manual
SRP-350plusF (Fiscal)
Thermal Printer
Rev. 1.02
http://www.samsungminiprinters.com

Rev. 1.02 - 2 -
SRP-350plusF
■Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not bend the cable by force or leave it under any
heavy object.
• A damaged cable can cause a fire.
Do not plug in or unplug with your hands wet.
•You can be electrocuted.
Keep the plastic bag out of children’s reach.
•If not, a child may put the bag on his head.
Do not pull the cable to unplug.
•This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
You must use only the supplied adapter.
•It is dangerous to use other adapters.
Do not plug several products in one multi-outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
•Be sure to use only standardized multi-outlets.
PROHIBITED
PROHIBITED PROHIBITED
PROHIBITED PROHIBITED
ONLY SUPPLIED ADAPTER
PROHIBITED

Rev. 1.02 - 3 -
SRP-350plusF
CAUTION
Violating following instructions can cause slight wound or damage the appliance.
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
•Switch off and unplug the printer before calling your dealer.
Do not let water or other foreign objects in the
printer.
•If this happened, switch off and unplug the printer before
calling your dealer.
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
•Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
Install the printer on the stable surface.
•If the printer falls down, it can be broken and you can hurt
yourself.
Keep the desiccant out of children’s reach.
•If not, they may eat it.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
• Switch off the printer and unplug the set from the mains.
•After the disappearance of the smoke, call your dealer to
repair it.
TO UNPLUG
PROHIBITED
DISASSEMBLING
PROHIBITED
PROHIBITED
PROHIBITED
TO UNPLUG
PRINTER
PRINTER
PRINTER
PRINTER
DEALER
PRINTER

Rev. 1.02 - 4 -
SRP-350plusF
■Warning - U.S.A
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
■Notice - Canada
This Apparatus complies with class “A” limits for radio interference as specified in the
Canadian department of communications radio interference regulations.
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par
ministre canadien des communications dans les reglements d’interference radio.
■Caution
Some semiconductor devices are easily damaged by static electricity. You should turn the
printer “OFF”, before you connect or remove the cables on the rear side, in order to guard
the printer against the static electricity. If the printer is damaged by the static electricity, you
should turn the printer “OFF”.
■Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not
be disposed with other household wastes at the end of its working life, To
prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources. Household
users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take this item for
environmentally safe recycling. Business users should contact their supplier and check the
terms and conditions of the purchase contract. This product should not be mixed with other
commercial wastes for disposal.
■Label Material
* Control Label: PC
* Other Labels: PET

Rev. 1.02 - 5 -
SRP-350plusF
■Introduction
The SRP-350plusF Roll Printer are designed for use with electronic instruments such as
system ECR, POS, banking equipment, computer peripheral equipment, etc.
The main features of the printer are as follows:
1. High speed printing : 47(1/6” Feed) lines per second.
2. Low noise thermal printing.
3. RS-232 (Fiscal Interface)
4. The data buffer allows the unit to receive print data even during printing.
5. Peripheral units drive circuit enables control of external devices such as cash drawer.
6. Characters can be scaled up to 64 times compared to it’s original size.
7. Bar code printing is possible by using a bar code command.
8. Different print densities can be selected by DIP switches.
Please be sure to read the instruction in this manual carefully before using your new
SRP-350plusF.
※NOTE
The socket-outlet shall be near the equipment and it shall be easy accessible.
※All specifications are subjected to change without notice.

Rev. 1.02 - 6 -
SRP-350plusF
■Table of Contents
1. Setting Up the Printer ................................................................................................... 7
1-1 Unpacking.................................................................................................................. 7
1-2 Connecting the Cables .............................................................................................. 8
1-2-1 DC Power Connector (Main Board to FISCAL Board) ................................... 8
1-2-2 RS-232 Connector (Interface Board to Fiscal Board) .................................... 9
1-2-3 Cash Drawer Connector (Main Board to Fiscal Board).................................. 9
1-3 Setting the Dip Switches.......................................................................................... 10
1-3-1 Fiscal RS-232 interface board ..................................................................... 10
1-3-2 Auto Cutter Enable / Disable selection .........................................................11
1-3-3 Dip Switch.....................................................................................................11
1-4 Setting the Memory Switches .................................................................................. 12
1-5 Installing or Replacing the Paper Roll...................................................................... 14
1-6 Adjustments and Settings ........................................................................................ 16
1-7 Using the Printer...................................................................................................... 16
2. Self test........................................................................................................................ 17
3. Hexadecimal Dumping ............................................................................................... 18
4. Specification ............................................................................................................... 19
5. Appendix .....................................................................................................................20
5-1 Cleaning Printer....................................................................................................... 20

Rev. 1.02 - 7 -
SRP-350plusF
1. Setting Up the Printer
1-1 Unpacking
Your printer box should include these items. If any items are damaged or missing, please
contact your dealer for assistance.
SRP-350plusF CD
Roll Paper Manual AC Adapter Power Cord

Rev. 1.02 - 8 -
SRP-350plusF
1-2 Connecting the Cables
※NOTE
Before connecting any of the cables, make sure that both the printer and the host are
turned off.
1-2-1 DC Power Connector (Main Board to FISCAL Board)
2.5mm
2.5mm
5264-02
3
22
1
Housing Pin AssignHousing Pin Assign
5264-05
5
4
HOUSING
5267-02
1
2
HOUSING
5267-05
1
2
3
4
5
1
2
Connector 'B'
1
4
GND
GND
+24Vin
Connector 'A'
3
RED
SIGNAL
NAME
1
5
PIN
NUMBER
GND 2
GND
BLACK +24Vin
SIGNAL
NAME
PIN
NUMBER
+24Vin
Cash drawer
Serial
cable
Power cable

Rev. 1.02 - 9 -
SRP-350plusF
1-2-2 RS-232 Connector (Interface Board to Fiscal Board)
3
3
[10-Pin Box header]
6
1
3
10
1
1
8
8
10
2
10
1 PIN
9
2
9
1
5
[BOTTOM VI EW]
[10-Pin Box header]
9
4
5
89 PIN
7
4
10
10 PIN
1 PIN
2
3
2 PIN
4
7 8
7
10 PIN
4
6
9 PIN
9
7
[BOTTOM VIEW]
5
6
2 PIN
5
6
2
Wire Arrangement
Side of Printer Board Side of Fiscal Board
Line Name P1 DIR. Line Name P2
--- 1 --- 1
TX 2 →RX 2
RX 3 ←TX 3
DSR / RTS 4 ←DTR / CTS 4
GND 5 GND 5
DTR / CTS 6 →DSR / RTS 6
--- 7 --- 7
--- 8 --- 8
--- 9 --- 9
1-2-3 Cash Drawer Connector (Main Board to Fiscal Board)
Housing Pin Assign
5
HOUSING 2.5mm
5264-06
1
2
3
4
5
6
5
Housing Pin Assign
50017HS-06000
3
6
42
HOUSING 2.0mm
20017HS-06000
1
2
3
4
5
6
6
2
3
4
1
1
5264-06
Wire Arrangement
Side of Printer Board Side of Fiscal Board
Line Name P1 DIR. Line Name P2
Frame GND 1 Frame GND 1
Kick-Out #1 2 →Kick-Out #1 2
Switch Signal 3 ←Switch Signal 3
+24V 4 +24V 4
Kick-out #2 5 →Kick-out #2 5
Signal GND 6 Signal GND 6

Rev. 1.02 - 10 -
SRP-350plusF
1-3 Setting the Dip Switches
1-3-1 Fiscal RS-232 interface board
• DIP Switch 1
SW Function ON OFF Default
1-1 Auto Line Feed Enable Disable OFF
1-2 Handshaking XON/XOFF DTR/DSR OFF
1-3 Data Length 7bits 8bits OFF
1-4 Parity Check Yes No OFF
1-5 Parity Selection EVEN ODD OFF
1-6 OFF
1-7 OFF
1-8
Baud Rate Selection
(bps) Refer to the following table 1
OFF
• DIP Switch 2
SW Function ON OFF Default
2-1 Reserved - - OFF
2-2 Internal bell control Internal bell disable Internal bell enable OFF
2-3 Auto Cutter Disable Enable OFF
2-4 BUSY Condition Receive Buffer Full * Offline
* Receive Buffer Full OFF
2-5 OFF
2-6 OFF
2-7
Print Density Refer to the following table 2
OFF
2-8 Feed button status Disable Enable OFF
• Table 1 – Baud rate (bps) Selection
Transmission Speed 1-6 1-7 1-8 Default
2400 ON OFF OFF
4800 ON OFF ON
9600 OFF ON OFF
19200 OFF OFF OFF
38400 OFF ON ON
57600 OFF OFF ON
115200 ON ON ON
19200
• Table 2 – Print Density Selection
2-5 2-6 2-7 Print Density (Mono color) Default
ON ON Reserved 1(Light)
OFF OFF Reserved 2
ON OFF Reserved 3
OFF ON Reserved 4(Dark)
2
2-5 2-6 2-7 Print Density (Two colors ) Default
ON ON ON 80%
ON ON OFF 90%
OFF OFF ON 95%
OFF OFF OFF 100%
ON OFF ON 105%
ON OFF OFF 110%
OFF ON ON 120%
OFF ON OFF 130%
100%

Rev. 1.02 - 11 -
SRP-350plusF
1-3-2 Auto Cutter Enable / Disable selection
Dip Switch Set 2
ON Auto Cutter Disabled
SW 2-3 OFF Auto Cutter Enabled
Application Ignores Auto Cutter error for continuous printing.
1-3-3 Dip Switch

Rev. 1.02 - 12 -
SRP-350plusF
1-4 Setting the Memory Switches
This printer has “Memory Switch” set which is software switches. Memory Switch set has
“MSW1”, “MSW2”, “MSW8”, “MSW9” “Customize value”, “Serial communication condition”.
“Memory Switch setting utility” can change the Memory Switch set to ON or OFF as shown
in the table below. (default : all OFF)
※NOTE
The Memory Switch is available to be changed by three methods.
- Memory Switch setting utility.
- Control from ESC/POS command.
Settings of the Memory Switch are stored in the NV memory : therefore, even if the printer
is turned off, the settings are maintained.
MSW1
Switch Function ON OFF
1~8 Reserved -- Fixed to OFF
MSW2
Switch Function ON OFF
1 Font Selection Font B (9 x 24) Font A (12 x 24)
2 Auto Cutter Function Full Cutting Partial Cutting
3~8 Code Page Selection Refer to following Table

Rev. 1.02 - 13 -
SRP-350plusF
MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 MSW2-3 Character Table
OFF OFF OFF OFF OFF OFF Page 0 437 (USA, Standard Europe)
OFF OFF OFF OFF ON OFF Page 1 Katakana
OFF OFF OFF ON OFF OFF Page 2 850 (Multilingual)
OFF OFF OFF ON ON OFF Page 3 860 (Portuguese)
OFF OFF ON OFF OFF OFF Page 4 863 (Canadian-French)
OFF OFF ON OFF ON OFF Page 5 865 (Nordic)
OFF OFF ON ON OFF OFF Page 16 1252 (Latin I)
OFF OFF ON ON ON OFF Page 17 866 (Cyrillic #2)
OFF ON OFF OFF OFF OFF Page 18 852 (Latin 2)
OFF ON OFF OFF ON OFF Page 19 858 (Euro)
OFF ON OFF ON OFF OFF Page 21 862 (Hebrew DOS code)
OFF ON OFF ON ON OFF Page 22 864 (Arabic)
OFF ON ON OFF OFF OFF Page 23 Thai42
OFF ON ON OFF ON OFF Page 24 1253 (Greek)
OFF ON ON ON OFF OFF Page 25 1254 (Turkish)
OFF ON ON ON ON OFF Page 26 1257 (Baltic)
ON OFF OFF OFF OFF OFF Page 27 Farsi
ON OFF OFF OFF ON OFF Page 28 1251 (Cyrillic)
ON OFF OFF ON OFF OFF Page 29 737 (Greek)
ON OFF OFF ON ON OFF Page 30 775 (Baltic)
ON OFF ON OFF OFF OFF Page 31 Thai14
ON OFF ON OFF ON OFF Page 32 Hebrew Old code
ON OFF ON ON OFF OFF Page 33 1255 (Hebrew New code)
ON OFF ON ON ON OFF Page 34 Thai11
ON ON OFF OFF OFF OFF Page 35 Thai18
ON ON OFF OFF ON OFF Page 36 855 (Cyrillic)
ON ON OFF ON OFF OFF Page 37 857 (Turkish)
ON ON OFF ON ON OFF Page 38 928 (Greek)
ON ON ON OFF OFF OFF Page 39 Thai16
MSW8
Switch Function ON OFF
1~8 Reserved -- Fixed to OFF
MSW9
Switch Function ON OFF
1~8 Reserved -- Fixed to OFF
MSW10 (Special Function 1)
Switch Function ON OFF
1 External buzzer control
(This functions operate only
after cutting)
External
buzzer enable
External
buzzer disable
2~4 Reserved -- Fixed to OFF
5 Printing width 2 inch 3 inch
6 2Color support Enable Disable
7~8 Reserved -- Fixed to OFF
MSW11 (Special Function 2)
Switch Function ON OFF
1~8 Reserved -- Fixed to OFF

Rev. 1.02 - 14 -
SRP-350plusF
1-5 Installing or Replacing the Paper Roll
※NOTE
Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have
the paper glued to the core because the printer cannot detect the paper end correctly.
1-5-1 Make sure that the printer is not receiving data; otherwise, data may be lost.
1-5-2 Open the paper roll cover by pressing the cover-open button.
※NOTE
Do not open the print cover while the printer is operating. This may damage the printer.
1-5-3 Remove the used paper roll core if there is one.
1-5-4 Insert the paper roll as shown.

Rev. 1.02 - 15 -
SRP-350plusF
1-5-5 Be sure to note the correct direction that the paper comes off the roll.
1-5-6 Pull out a small amount of paper, as shown. Then close the cover.
※NOTE
When closing the cover, press the center of printer cover firmly to prevent
paper miss-loading.
1-5-7 Tear off the paper as shown.

Rev. 1.02 - 16 -
SRP-350plusF
1-6 Adjustments and Settings
The SRP-350plusF is set up at the factory to be appropriate for almost all users. It does,
however, offer some settings for users with special requirements.
It has DIP switches that allow you to change communication settings, such as
handshaking and parity check, as well as print density.
The SRP-350plusF also has a near-end sensor for the paper. This can give you a warning
when the paper is almost out. If you find that there is not enough paper remaining on the
roll when the near-end sensor is triggered, you can change the near-end sensor setting.
Rotate the near end sensor tab at front or rear position.(See the below figure)
1-7 Using the Printer
Control Panel
○POWER
The POWER light is on whenever the printer is on.
○ERROR
This indicates an error.
○PAPER
This light indicates the near end of the paper roll. Install a new paper roll
and the printer Will continue printing. When the light blinks, it indicates
the self-test printing standby state or macro execution Standby state
when the macro execution command is used.
○FEED
The button can be disabled by the ESC c 5 command. Press the FEED
button once to advance paper one line. You can also hold down the
FEED button to feed paper continuously.

Rev. 1.02 - 17 -
SRP-350plusF
2. Self test
The self-test checks whether the printer has any problems. If the printer does not function
properly, contact your dealer. The self-test checks the following;
2-1 Make sure paper roll has been installed properly.
2-2 Turn on the power while holding down the FEED button. The self-test begins.
2-3 The self-test prints the current printer status, which provides the control ROM version
and the DIP switch setting.
2-4 After printing the current printer status, self-test printing will print the following,
and pause (The PAPER LED light blinks).
Self-test printing.
Please press the FEED button
2-5 Press the FEED button to continue printing.
The printer prints a pattern using the built-in character set.
2-6 The self-test automatically ends and cuts the paper after printing the following.
*** COMPLETED ***
2-7 The printer is ready to receive data as soon as it completes the self-test.

Rev. 1.02 - 18 -
SRP-350plusF
3. Hexadecimal Dumping
This feature allows experienced users to see exactly what data is coming to the printer.
This can be useful in finding software problems. When you turn on the hexadecimal dump
function, the printer prints all commands and data in hexadecimal format along with a
guide section to help you find specific commands.
To use the hexadecimal dump function, follow these steps.
3-1 After you make sure that the printer is off, open the cover.
3-2 Turn on the printer, while holding down the FEED button.
3-3 Close the cover, then the printer enters the hexadecimal dump mode.
3-4 Run any software program that sends data to the printer. The printer will print all the
codes it receives in a two-column format. The first column contains the hexadecimal
codes and the second column gives the ASCII characters that corresponds to the
codes.
1B 21 00 1B 26 02 40 40 40 40 . ! . . & . @ @ @ @
02 0D 1B 44 0A 14 1E 28 28 28 . . . D . . . . ( ( (
00 01 0A 41 0D 42 0A 43 43 43 . . . A . B . C C C
A period (.) is printed for each code that has no ASCII equivalent. During the hex
dump, all commands except DLE EOT and DLE ENQ are disabled.
3-5 When the printing finishes, turn off the printer.
3-6 Turn on the printer and then the hexadecimal mode is off.

Rev. 1.02 - 19 -
SRP-350plusF
4. Specification
Item Details
Printing Method Thermal Line Printing
Dot Density 180 X 180 dpi (7dots/mm)
Printing Width 72.192±0.2mm
Characters per line
(Default)
42 (Font A)
56 (Font B)
Printing Speed *1) 47 lines/sec (1/6” Feed)
200 mm/sec
Receive Buffer Size 64K Bytes
SMPS Input Voltage 100/240 VAC
Frequency 50/60 Hz
SMPS Output Voltage +24 VDC
Temperature 0 ~ 40 (Operating)℃
-10 ~ 50 (Storage)℃
Humidity
30 ~ 80 % RH (Operating)
10 ~ 90 % RH (Storage)
; Except for paper
Auto Cutter 1,800,000 Cuts
Printer
Mechanism MCBF *2) 70,000,000 Lines
Paper Type Paper Roll
Roll Width 79mm~80mm, 82.5mm
Roll Diameter Max 83mm
Paper Thickness 0.07mm
Paper
Paper Tube Inner: Ø12mm (0.47”)
Outer: Ø18mm (0.71”)
Note※
*1) Printing speed may be slower depending on the data transmission speed and the
combination of control commands.
*2) The above values are calculated under printing level 2 with recommended paper at
normal temperature. The values may vary with environment temperature, printing
level, etc.

Rev. 1.02 - 20 -
SRP-350plusF
5. Appendix
5-1 Cleaning Printer
Paper dust inside the printer may lower the print quality. In this case clean the printer as
follows.
5-1-1 Open the printer cover and remove the paper if exists.
5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent.
5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water.
5-1-4 Insert a paper roll and close the printer cover.
The remained amount of paper detected by paper near end sensor varies with the
diameter of the paper core.
To adjust the remained amount, contact your dealer.