
ESPNXDSSatelliteTroubleshootingGuide Page2
Receiver Condition Indicators Cause/Resolution
UNABLE TO ACQUIRE
A CARRIER Green POWER and red FAULT
LEDs illuminated. LCD display
reads:
EB - - AG 0
XDS PRO4
Low input signal to receiver (if
other non-ESPN XDS receivers
have low Eb/No (i.e. Cumulus at
Eb/No of 6 or less).
Correct dish alignment and/or RF
cabling to improve input signal
UNABLE TO ACQUIRE
A CARRIER Green POWER and red FAULT
LEDs illuminated.
LCD display reads:
EB - - AG 0
XDS PRO4
.
No LNB power.
If other receivers show same
symptom, or if this is only
receiver, confirm LNB VOLTAGE
in ON via SETUP menu.
INTERMITTENT
DROPOUTS Green SIGNAL, SYNC and
POWER LEDs illuminated. LCD
display reads:
EB XX.X AG XX
XDS PRO4
(where X = numerical value)
EB value drops and red FAULT
LED lights when dropout occurs.
RF interference affecting
reception or intermittent coaxial
connection. If other receivers on
same antenna are affected,
problem is between the dish
antenna and the receivers.
Check and replace any coaxial
connections or L-band splitters for
corrosion or damage.
Check for any nearby RF source
(cell phone tower, airport with
radar, U.S. Air Force base). May
require a bandpass filter.
Check dish alignment and
polarization for possible adjacent
satellite interference.
XDS Signal Strength Readings:
EB – Eb/No reading (Energy Bit/Noise) – In general, a higher number indicates
better signal. Readings above 10 are good, below 8 is marginal and could result in
dropouts. The receiver will start to lose lock below 5 dB.
AG – Automatic Gain. A lower numer indicates more gain being added to signal.
oBelow 20 – Signal needs improvement
o30 – 60 – Signal is Nominal
oAbove 70 – Too much signal; could result in reduced signal quality.