Esse FG500 VISTA User guide

FG500 VISTA/FG525
MANUAL & REMOTE CONTROL FLUELESS GAS FIRED
LOG EFFECT STOVE
INSTALLATION,USER & SERVICING INSTRUCTIONS
(TO BE LEFT WITH THE CUSTOMER)
UK & IRELAND
FG500 VISTA-LR/FG525-LR
For use in UK & Ireland on Natural gas at a supply pressure of 20mbar or
Propane at a supply pressure of 37mbar
GB
IE

Page 2
FG500V-FG525-REM-I07-010317
INSTALLATION INSTRUCTIONS
CONTENTS
Important Notes
Page 2
Commissioning the Stove
Page 12
Technical Information
Page 4
Check for Spillage
Page 12
Dimensions and Clearances
Page 5
Customer Briefing
Page 13
Installation
Page 7
IMPORTANT NOTES
This is a High Efficiency, Flueless Catalytic, and live Fuel Effect Stove. It provides
radiant and convected warmth both efficiently and safely utilising the latest type
catalytic convector burner technology. It is recommended that it is only used as a
secondary heat source.
Before installation, ensure that the local distribution condition (identification of the
type of gas and pressure) and the adjustment of the appliance are compatible. The
data label is located at the rear of the stove. The installation must be in accordance
with these Instructions and National Regulations and must be carried out by a
qualified installer.
This stove incorporates a combustion monitoring system (ODS). It must not be
adjusted or put out of operation. If replaced then manufacturers original parts
must be used.
The stove is designed to fit various types of situations as listed in the Installation
Requirements.
This stove must be installed in accordance with these instructions and with the
rules in force and only used in a sufficiently ventilated space. A minimum of 100cm2
purpose provided ventilation is required for this appliance. An openable window or
louver is also required. This appliance is factory set for operation on the gas type,
and at the pressure stated on the appliance data plate.
The room size should be a minimum of 40m3(1412ft3) to allow adequate
circulation of air and ensure the correct operation of the stove. This volume may
include adjacent spaces but these spaces must not be separated by a door.
The stove must not be installed in a bedroom, bathroom or any sleeping area. The
appliance does not require a flue system of any type as the catalytic converter
cleans the flue products to provide a complete combustion system.

Page 3
FG500V-FG525-REM-I07-010317
The stove must be installed by a competent person in accordance with Gas Safety
(Installation and Use) Regulations 1998 or rules in force. It is strongly
recommended that a GAS SAFE registered engineer is used for this purpose, as they
are the only persons approved by the HSE under the above regulations.
On initial light up of a new appliance, the ‘newness’ will burn off within the first few
hours of operation. During this period some smoke may be emitted from outlet
grill, this should be no cause for concern. Accordingly, the room should be well
ventilated with all windows and doors open during this period. All surfaces except
the controls are considered to be working surfaces.
All surfaces except the control knob and battery housing are considered to be
working surfaces.
The stove should not be used for any other purpose than as a room heater and a
decorative stove.

Page 4
FG500V-FG525-REM-I07-010317
TECHNICAL INFORMATION
Natural Gas Settings
FG500-Vista/FG525
GAS
GATEGORY
I2H
HEAT INPUT (NETT)
HIGH/LOW
2.97kW/1.44kW
SUPPLY PRESSURE
20 mbar
INJECTOR SIZE
82/200
GAS CONNECTION
8mm O.D. Tube
NOX CLASS
4
EFFICIENCY CLASS
1
COUNTRIES OF
DESTINATION
CH, CZ, ES, FI, GB,
IE, IT, PT & SE
OXYPILOT
SEAGAS P546
LPG Settings
FG500-Vista/FG525
GAS
GATEGORY
I3P
HEAT INPUT (NETT)
HIGH/LOW
2.76kW/1.47kW
SUPPLY PRESSURE
37 mbar
INJECTOR SIZE
92/95
GAS CONNECTION
8mm O.D. Tube
NOX CLASS
5
EFFICIENCY CLASS
1
COUNTRIES OF
DESTINATION
CH, CZ, ES, FR, GB,
IE & PT
OXYPILOT
SEAGAS P547

Page 5
FG500V-FG525-REM-I07-010317
DIMENSIONS AND CLEARANCES
Fig 1a –FG500-Vista Log Dimensions

Page 6
FG500V-FG525-REM-I07-010317
Fig 1c –FG525 Log Dimensions

Page 7
FG500V-FG525-REM-I07-010317
INSTALLATION
Install the stove in accordance with the requirements given below. If a concealed gas
connection is to be made prepare the pipe work prior to installing the stove.
This stove must be installed on a non-combustible hearth and be of sufficient size to
accommodate the stove. If the appliance is to be sited near a disused natural draught
flue it is recommended that the old flue should be partially sealed off the prevent
draughts, however some ventilation will be required to prevent condensation.
In the event that the stove is sited in a disused or unserviceable fireplace served by a
natural draught flue, any existing under grate draught device should be sealed off to
prevent loss of heat or creation of draughts. The passageway into the flue should be
partially sealed to prevent excessive draughts; however some ventilation will be
required in the old flue to prevent condensation and dampness. Advice should be
sought from your local building control officer.
Room Sizing
The room size should be a minimum of 40m3(i.e. 14’ x 14’ x 5’6’’) to allow adequate
circulation of air and ensure the correct operation of the stove. This volume may include
adjacent spaces but these spaces must not be separated by a door.
Site requirements
This stove may be installed in any room in a home; however there are exceptions and
the stove may not be used in bedrooms, bathrooms or shower rooms.
Installations in living rooms and conservatories are popular; however other rooms such
as kitchens, dining rooms and hallways are permitted, providing a suitable natural gas or
LPG supply is available, and room sizing and ventilation requirements are strictly
adhered to.
The stove is designed to be versatile, and such will operate correctly when exposed to
normal gentle draughts experienced within the home. It is not recommended, however
that the stove be installed in areas where it is likely to be exposed to persistent strong
draughts, that may be generated by outside doors or windows, air vents or other. It is
recommended that the stove should not be installed within 2 metres of any air vent.

Page 8
FG500V-FG525-REM-I07-010317
Clearances to Non-Combustibles
Non-combustible surfaces are defined as brick, metal, marble, concrete etc., and also a
number of manmade materials impervious to flame. If in doubt, refer to the material
manufacturer for further information before proceeding with installation.
Clearances to the sides of the stove is 50mm, however clear and easy access to the
controls located on the lower right hand side of the stove must be allowed for, and we
would therefore recommend that at least 100mm be allowed. Clearance to the front of
the stove is 500mm. Care must be taken that no brickwork or other incombustible
material protrudes into the area immediately around the base of the stove or area
underneath the stove in a way that is likely to affect natural air flow into or around the
appliance.
For the 500 series the back of the stove may be installed directly against a non-
combustible wall. For the 525 stove it is recommended there should be a minimum
clearance of 25mm between the top plate and non-combustible wall.
Installation into ‘inglenook’ type fireplaces is acceptable. However it is recommended
that there is at least 460mm clearance above the outlet grille.
Clearances to Combustible materials
Combustible materials are defined as wood, fabrics, or other materials likely to combust
if exposed to flame. Generally, any material, which is likely to discolour, melt or
misshape when exposed to moderate heat, should be considered as a combustible
material of surface. Any fire surround to be used in conjunction with this stove should
be rated at a minimum of 100°C.
Clearances to the sides of the stove are 100mm but curtains, drapes and other fabrics
are not permitted within a distance of 500mm of the stove sides and back. No such
materials are permitted directly above the stove regardless of distance. Clearance to the
front of the stove is 1000mm. Clearance to the rear of the stove is 50mm from the back
of the top casting.
It is not permitted to install the stove onto carpet, rugs or fabric materials of any kind.
Installations into ‘inglenook’ type fireplaces are acceptable, providing adequate
consideration is given to any wooden cross-members and such like.
A combustible shelf may be fixed to the wall above the stove, providing that it complies
with the dimensions given below. The shelf depth is measured from the wall BEHIND the
stove.

Page 9
FG500V-FG525-REM-I07-010317
The shelf depth may be greater than 150mm up to a maximum of 457mm but the height
must also be increased accordingly. An increase in height of 25mm is required for every
12.5mm of additional shelf depth. For shelves that are too low, protective devices can
be used such as metal heat deflectors, but it must be assured that the shelf does not
reach an unacceptable temperature before relying on such a solution.
As with all heating appliances, any decorations, soft furnishings, and all coverings (i.e.
flock, blown vinyl and embossed paper) positioned too close to the stove may be
discolour or scorch.
Maximum depth of the shelf
FROM THE WALL BEHIND THE STOVE
Minimum distance from top of stove to
underside of shelf
150mm
330mm
457mm
945mm
Ventilation
A minimum of 100cm2 purpose provided ventilation is required for this stove. An
openable window or equivalent is also required. The requirements of any other flued
appliance operating in the same room or space must be taken into consideration when
assessing ventilation.
Any ventilation fitted must comply with BS 5871 and BS 5440 part 2. Ventilation fitted
under, or within immediate vicinity of the appliance must not be used as it may
adversely influence performance of the ODS system. The stove MUST NOT be installed
in a bedroom, bathroom or any sleeping area.
For Republic of Ireland, see relevant rules in force.
Gas Connection
The gas supply connection is at the right hand side of the stove on the gas valve.
A nut and olive (strapped to the valve body), tail pipe and a pressure test elbow are
supplied with the stove for easy connection.
The gas supply should incorporate a service tap, be purged and any loose matter
removed.
Connect the gas supply pipe and check for gas soundness.
The gas supply may connect to the stove over the hearth or by concealed
connection below the stove. Concealed pipes should not be routed through walls
without being protected by sleeving or conduit. No more than 1.5m of 8mm dia
pipe must be used to avoid unnecessary pressure drops.

Page 10
FG500V-FG525-REM-I07-010317
If a concealed gas connection is to be made, the supply pipe should always be
sleeved through walls and floors using the shortest possible route.
TTB (Thermocouple interrupter)
Fig. 2 Shows the TTB connection on the back of the gas valve.

Page 11
FG500V-FG525-REM-I07-010317
Positioning the Logs
1. Slacken the screw securing the door handle and open the stove door.
2. Position the log on top of the backboard and front log as shown
3. Close the stove door.
4. Tighten the door locking screw.
Fig. 3
Fig. 4
Fig. 5
Front Log
Backboard
Log Cluster
sterront
Log

Page 12
FG500V-FG525-REM-I07-010317
Under no circumstances should the stove be operated
with the door open, without the door attached or the
glass in the door damaged, broken or missing
COMMISSIONING THE STOVE
Once the fire is in place, connected, flued correctly, and the logs are in place, you can
proceed with lighting the stove and ensuring the all the features are working correctly.
The Fire control unit is located behind the right-hand foot of the stove.
The pilot light is located at the rear right hand side of the burner.
Should the stove be extinguished for any reason wait 3 minutes before attempting
re-ignition.
Connect a suitable pressure gauge to the pressure test point to check the correct
inlet pressures.
Fit AA batteries to the Fire control unit. The control requires 3 AA size alkaline
batteries to be inserted under the battery compartment cover. The orientation of
these is shown moulded into the battery compartment.
After fitting the batteries and replacing the cover the fire can now be operated.
Slide the Master switch to the right to the ON position (I symbol).
To start the fire, press the ON/OFF button and hold for 1 second then release. The
burner will within around 1 to 10 seconds ignite and adjust to the maximum power
setting. This can take longer on the first lighting as it has to clear out any air locks,
also if it is an LPG burner and has been stood unused for time, the gas could have
settled in the pipework and again this could take longer.
The power of the burner can be adjusted up and down by pressing the + and -
buttons.
To stop the fire, simply press the power button again and the burner will stop.
Once the fire has been successfully lit and extinguished, you can then put batteries in
the Remote control and check that this is functioning correctly (See user instructions for
how to set the time and date on the handset).
CHECK FOR SPILLAGE
Close all doors and windows in the room containing the appliance. Light the stove and
set the control unit to ‘HIGH’, leave the appliance for 5 minutes.
Apply a smoke match along the bottom edge of the draught diverter. The installation is
satisfactory if the smoke is drawn into the stove. If in doubt wait a further 10 minutes
and then repeat the test.

Page 13
FG500V-FG525-REM-I07-010317
If there is a nearby room with an extractor fan the spillage test should be repeated with
the fan running and all connecting doors between the stove and the fan left open.
If in doubt disconnect the appliance and seek expert advice.
CUSTOMER BRIEFING
Hand these Instructions to the customer.
Advise the customer how to use the stove.
Explain to the customer that the stove has a flame failure and spillage monitoring
system.
Point out the explanation of this system is in the Operating the Stove section of the
instructions.
Advise that if the monitoring system repeatedly shuts off the stove, it should be
switched off and a specialist consulted.
Advise that if the fire goes out for any reason, wait at least three minutes before re-
lighting.
Advise the customer that due to the newness of materials the stove may give off a
slight smell for a period of time after commissioning. This is quite normal and any
odours should disperse after a few hours operation.
Stress that no extra logs must be added over and above those supplied with the
appliance and that any replacements must only be authorized Esse spares.
Recommend that the stove is regularly serviced and the flue system checked by
qualified persons.
Installer’s Name
Installer’s Telephone Number
Installer’s Company
Appliance Serial Number

Page 14
FG500V-FG525-REM-I07-010317
USER INSTRUCTIONS
CONTENTS
General Notes
Page 14
Spillage Monitoring System
Page 28
Important Notes
Page 14
Error Codes
Page 28
Positioning the Logs
Page 15
Cleaning
Page 32
Stove Controls
Page 17
Servicing
Page 32
Operating The Stove
Page 20
Guarantee
Page 35
GENERAL NOTES
This stove has been individually designed to add charm and character to your
home. Providing a highly efficient heat source, the stove has the look and charm of
a wood burning stove coupled with the convenience of clean burning gas.
Due to the newness of materials the stove may give off a slight smell for a period of
time after commissioning. This is quite normal and any odours should disperse
after a few hours operation.
A remote is not supplied with manual stoves, as such all references to remote
operation can be ignored by owners of manual stoves.
IMPORTANT NOTES
The installation must be in accordance with National Regulations and must be
carried out by a qualified installer. Under no circumstances should the appliance
be operated with the door open, without the door attached or the door glass
damaged broken or missing.
All surfaces except the control knob and battery housing are considered to be
working surfaces. Most parts of the stove will get hot during and after use. If young
children, the elderly or infirm are likely to be near the stove, then a suitable
fireguard to BS8423 is recommended.
Do not drape clothes, fabrics or other combustible materials over the stove.
A combustible shelf may be fitted over the appliance provided that in the case of a
150mm or less deep shelf there is at least 330mm clearance above the top of the
stove.
The stove should not be used for any other purpose than as a room heater and a
decorative stove.

Page 15
FG500V-FG525-REM-I07-010317
When starting the fire the burner usually take around 1 to 10 seconds to ignite and
adjust to the maximum power setting. This can take longer on the first lighting as it
has to clear out any air locks, also if it is an LPG burner and has been stood unused
for time, the gas could have settled in the pipework and again this could take
longer.
POSITIONING THE LOGS
The logs should only be arranged as detailed below and by a qualified person.
The stove must only be fitted with the ceramics supplied. DO NOT use ant extra logs or
coals.
Under no circumstances should the stove be operated with the door
open, without the door attached or the glass in the door damaged,
broken or missing
1. Slacken the screw securing the door handle and open the stove door.
2. Position the log on top of the backboard and front log as shown
3. Close the stove door.
4. Tighten the door locking screw.
Fig. 6
Front Log
Backboard

Page 16
FG500V-FG525-REM-I07-010317
Fig. 7
Fig. 8
Log Cluster

Page 17
FG500V-FG525-REM-I07-010317
STOVE CONTROLS
This stove is fitted with a gas valve which can be operated via the control unit located
behind the right hand foot of the stove, or using the remote control if supplied.
Fig 9 - Control unit

Page 18
FG500V-FG525-REM-I07-010317
1
Red indicator LED:
OFF: Burner is in standby and ready for start, or already in continuous operation
Fast flashing: Control unit is busy and will not accept commands.
Medium fast flashing: Control unit is preparing a (re)start of the burner.
Slow flashing: Control unit is detecting an error.
One short flash every 8 seconds: Low battery warning.
Always ON: Burner is locked.
2
Master switch:
Left position: Control unit is disconnected from all power supplies and does not
consume power.
Right Position: Control unit is powered and ready to operate.
3
(-) Button:
Burner in operation: Use this button to reduce the power level.
4
ON/OFF Button:
Burner in operation: Use this button to stop burner operation.
Standby: Use this button to start burner operation.
Burner locked: Use this button to unlock the burner and to reset from error state.
If control unit is preparing to restart: Use this button to stop the restart and
disable further automatic starts.
5
(+) Button:
Burner in operation: Use this button to increase the power level.
6
Battery box:
Insert here 3x AA-type Alkaline batteries.
7
Thermocouple connector.
8
High voltage and flame sensing output.
9
Gas inlet.
10
Pilot burner outlet.
11
Main burner outlet.
12
TTB connection socket.
13
Control unit mounting points.

Page 19
FG500V-FG525-REM-I07-010317
Fig 10 –Remote Control Handset
Grasp around the handset covering the back and sides to unlock its functions. The green
unlock light will illuminate to show when the handset is unlocked and ready to accept
commands. (N.B. Keep a grip of handset to keep it unlocked, to continue to operate the
command buttons).
Fig 10 –Remote control

Page 20
FG500V-FG525-REM-I07-010317
OPERATING THE STOVE
Quick start user instructions
Manual control unit
The control unit is situated on your fire. Figure 9 shows the main features of the control.
The control requires 3 AA size alkaline batteries to be inserted under the battery
compartment cover. The orientation of these is shown moulded into the battery
compartment.
After fitting the batteries and replacing the cover the fire can now be operated.
Slide the Master switch to the right to the ON position (I symbol).
To start the fire, press the ON/OFF button and hold for 1 second then release. The
burner will within around 1 to 10 seconds ignite and adjust to the maximum power
setting,
The power of the burner can be adjusted up and down by pressing the + and - buttons.
To stop the fire, simply press the power button again and the burner will stop.
NOTE: For safety reasons a button must be pressed and released for the command to be
recognised. Keeping hold of a button when pressing (unless otherwise instructed) will
not be recognised as a command press.
Remote control handset
Figure 1 shows the main features of the Remote control handset
The remote control handset requires 2 AA size alkaline batteries to be inserted under
the battery compartment cover. The orientation of these is shown moulded into the
battery compartment.
To start the fire, with one hand grasp around the rear and both sides of the button area
control. The green unlock light will illuminate.
Keep the handset held to keep the control unlocked, to enable operation of the buttons.
Then with the other hand touch and hold a finger on the power button for about 3
seconds. A short beep and a flash of the unlock light will happen.