Esse G525 User guide

G500 VISTA/G525
MANUAL & REMOTE CONTROL GAS FIRED
LOG EFFECT STOVE
INSTALLATION,USER & SERVICING INSTRUCTIONS
(TO BE LEFT WITH THE CUSTOMER)
UK & IRELAND
G500 VISTA-LR/G525-LR
For use in UK & Ireland on Natural gas at a supply pressure of 20mbar or
Propane at a supply pressure of 37mbar
GB
IE

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G500V-G525-REM-I04-020317
INSTALLATION INSTRUCTIONS
CONTENTS
Important Notes
Page 2
Commissioning the Stove
Page 10
Technical Information
Page 3
Check for Spillage
Page 10
Dimensions and Clearances
Page 4
Customer Briefing
Page 11
Installation
Page 6
IMPORTANT NOTES
This stove is a fuel effect radiant convector. Before installation, ensure that the
local distribution condition (identification of the type of gas and pressure) and the
adjustment of the appliance are compatible. The data label is located at the rear of
the stove. The installation must be in accordance with these Instructions and
National Regulations and must be carried out by a qualified installer.
Any flue damper plate or flue restrictor must be removed or fixed permanently in
the fully open position, or shall only be fitted in accordance with National
Regulations.
If the chimney has previously been used to burn solid fuel, the chimney should be
swept before the stove is installed.
Before the stove is installed a flue test in accordance with National Regulations
should be carried out. The gas connection must be in accordance with National
Regulations.
The stove is fitted with a spillage monitoring system consisting of a thermal switch
connected to a thermocouple interrupter. This system is not adjustable, and must
not be put out of action. If any parts of the spillage monitoring system require
replacement only original manufacturers’ parts must be used.
All surfaces except the control knob and battery housing are considered to be
working surfaces.
The stove should not be used for any other purpose than as a room heater and a
decorative stove.

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G500V-G525-REM-I04-020317
TECHNICAL INFORMATION
Natural Gas Settings
G500-Vista/G525
GAS
GATEGORY
I2H
HEAT INPUT (NETT)
HIGH/LOW
4.87kW/3.33kW
SUPPLY PRESSURE
20 mbar
INJECTOR SIZE
82/340
GAS CONNECTION
8mm O.D. Tube
NOX CLASS
4
EFFICIENCY CLASS
1
COUNTRIES OF
DESTINATION
CH, CZ, ES, FI, GB,
IE, IT, PT & SE
OXYPILOT
ERTA PG-83-330
LPG Settings
G500-Vista/G525
GAS
GATEGORY
I3P
HEAT INPUT (NETT)
HIGH/LOW
4.51kW/2.65kW
SUPPLY PRESSURE
37 mbar
INJECTOR SIZE
92/150
GAS CONNECTION
8mm O.D. Tube
NOX CLASS
5
EFFICIENCY CLASS
1
COUNTRIES OF
DESTINATION
CH, CZ, ES, FR, GB,
IE & PT
OXYPILOT
ERTA PG-83-350

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G500V-G525-REM-I04-020317
DIMENSIONS AND CLEARANCES
Fig 1a –G500-Vista Log Dimensions

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G500V-G525-REM-I04-020317
Fig 1b –G500-Vista Log Dimensions

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Fig 1c –G525 Log Dimensions

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G500V-G525-REM-I04-020317
INSTALLATION
Install the stove in accordance with the requirements given below. If a concealed gas
connection is to be made prepare the pipe work prior to installing the stove.
Positioning the Stove
Clearances from non-combustible material in the fireplace opening must be at least
50mm on the left side, 150mm on the right hand side and 50mm at the back. These
distances must be extended to a minimum clearance of 400mm from any combustible
material.
Hearth
The stove must stand on a fireproof hearth made of non-combustible material of a
minimum thickness 12mm and be of sufficient size to accommodate the stove (see
Fig.1a/b/c).
Fire Surround & Shelves
It is recommended that a fire surround should not be closer than 400mm from the
stove, if manufactured from a combustible material.
A combustible shelf may be fitted provided that it is not more than 150mm deep and
there is at least 400mm clearance from the top of the stove.
Log Arrangement
The logs should only be arranged as shown in the layout given in the Installation
Instructions by a qualified person.
The stove must only be fitted with the ceramics supplied. DO NOT use any extra logs or
coals.
Flue Connection
The flue should be a minimum of 3m high and at least 125mm diameter or
equivalent area.
Horizontal or negative gradients in the flue pipe should be avoided.
It is recommended that a minimum height of 610mm from the stove should be
established before any significant change in the direction of the flue.
An optional rear flue attachment is available as an accessory from www.esse.com
(see Fig.1b).

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G500V-G525-REM-I04-020317
Flue restrictor Ring
This stove is supplied with a flue restrictor ring for use where the flue draught is
excessive. There may however be certain circumstances where fitting the restrictor ring
causes the fire to fail the spillage test. In such cases the restrictor ring MUST be
removed. After removal, conduct the spillage test again.
Ventilation
Ventilation should be in accordance with National Regulations. In the United Kingdom,
purpose provided ventilation is not normally required, except in new build houses.
For Republic of Ireland refer to I.S813 issued by the National Standards Authority of
Ireland.
Gas Connection
The gas supply connection is at the right hand side of the stove on the gas valve.
A nut and olive (strapped to the valve body), tail pipe and a pressure test elbow are
supplied with the stove for easy connection.
The gas supply should incorporate a service tap, be purged and any loose matter
removed.
Connect the gas supply pipe and check for gas soundness.
TTB (Thermocouple interrupter)
Fig. 2 Shows the TTB connection on the back of the gas valve.

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G500V-G525-REM-I04-020317
Positioning the Logs
1. Slacken the screw securing the door handle and open the stove door.
2. Fill the burner tray with the 1 pack of loose vermiculite (supplied), ensuring an even
coverage. Do not pack the vermiculite down or add any additional vermiculite.
(Fig.2).
3. The Embaglow can now be fitted on top of the vermiculite as directed on the back
of the packet.
4. Locate LOG1 and position as shown (Fig 5).
5. Locate LOG2 into position as shown (Fig 6).
6. Locate LOG3 into position as shown (Fig 7).
7. Locate LOG1 into position as shown (Fig 8)
8. Close the stove door.
9. Tighten the door locking screw.
Fig. 3
LOG 2
LOG 1
LOG 1
LOG 3

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G500V-G525-REM-I04-020317
Fig. 4
Fig. 5
LOG 1
Fig. 6
Fig. 7
LOG 2
LOG 3
Fig. 8
Fig. 9
LOG 1

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G500V-G525-REM-I04-020317
Under no circumstances should the stove be
operated with the door open, without the door
attached or the glass in the door damaged, broken
or missing
COMMISSIONING THE STOVE
Once the fire is in place, connected, flued correctly, and the logs are in place, you can
proceed with lighting the stove and ensuring the all the features are working correctly.
The Fire control unit is located behind the right-hand foot of the stove.
The pilot light is located at the rear right hand side of the burner.
Should the stove be extinguished for any reason wait 3 minutes before attempting
re-ignition.
Connect a suitable pressure gauge to the pressure test point to check the correct
inlet pressures.
Fit AA batteries to the Fire control unit. The control requires 3 AA size alkaline
batteries to be inserted under the battery compartment cover. The orientation of
these is shown moulded into the battery compartment.
After fitting the batteries and replacing the cover the fire can now be operated.
Slide the Master switch to the right to the ON position (I symbol).
To start the fire, press the ON/OFF button and hold for 1 second then release. The
burner will within around 1 to 10 seconds ignite and adjust to the maximum power
setting. This can take longer on the first lighting as it has to clear out any air locks,
also if it is an LPG burner and has been stood unused for time, the gas could have
settled in the pipework and again this could take longer.
The power of the burner can be adjusted up and down by pressing the + and -
buttons.
To stop the fire, simply press the power button again and the burner will stop.
Once the fire has been successfully lit and extinguished, you can then put batteries in
the Remote control and check that this is functioning correctly (See user instructions for
how to set the time and date on the handset).
CHECK FOR SPILLAGE
Close all doors and windows in the room containing the appliance. Light the stove and
set the control unit to ‘HIGH’, leave the appliance for 5 minutes.
Apply a smoke match along the bottom edge of the draught diverter. The installation is
satisfactory if the smoke is drawn into the stove. If in doubt wait a further 10 minutes
and then repeat the test.

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G500V-G525-REM-I04-020317
If there is a nearby room with an extractor fan the spillage test should be repeated with
the fan running and all connecting doors between the stove and the fan left open.
If in doubt disconnect the appliance and seek expert advice.
CUSTOMER BRIEFING
Hand these Instructions to the customer.
Advise the customer how to use the stove.
Explain to the customer that the stove has a flame failure and spillage monitoring
system.
Point out the explanation of this system is in the Operating the Stove section of the
instructions.
Advise that if the monitoring system repeatedly shuts off the stove, it should be
switched off and a specialist consulted.
Advise that if the fire goes out for any reason, wait at least three minutes before re-
lighting.
Advise the customer that due to the newness of materials the stove may give off a
slight smell for a period of time after commissioning. This is quite normal and any
odours should disperse after a few hours operation.
Stress that no extra logs must be added over and above those supplied with the
appliance and that any replacements must only be authorized Esse spares.
Recommend that the stove is regularly serviced and the flue system checked by
qualified persons.
Installer’s Name
Installer’s Telephone Number
Installer’s Company
Appliance Serial Number

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G500V-G525-REM-I04-020317
USER INSTRUCTIONS
CONTENTS
General Notes
Page 12
Spillage Monitoring System
Page 26
Important Notes
Page 12
Error Codes
Page 26
Positioning the Logs
Page 13
Cleaning
Page 30
Stove Controls
Page 15
Servicing
Page 30
Operating The Stove
Page 18
Guarantee
Page 31
GENERAL NOTES
This stove has been individually designed to add charm and character to your
home. Providing a highly efficient heat source, the stove has the look and charm of
a wood burning stove coupled with the convenience of clean burning gas.
Due to the newness of materials the stove may give off a slight smell for a period of
time after commissioning. This is quite normal and any odours should disperse
after a few hours operation.
A remote is not supplied with manual stoves, as such all references to remote
operation can be ignored by owners of manual stoves.
IMPORTANT NOTES
The installation must be in accordance with National Regulations and must be
carried out by a qualified installer. Under no circumstances should the appliance
be operated with the door open, without the door attached or the door glass
damaged broken or missing.
All surfaces except the control knob and battery housing are considered to be
working surfaces. Most parts of the stove will get hot during and after use. If young
children, the elderly or infirm are likely to be near the stove, then a suitable
fireguard to BS8423 is recommended.
Do not drape clothes, fabrics or other combustible materials over the stove.
Curtains must be at least 400mm above the top of the stove.
A combustible shelf may be fitted over the appliance provided that in the case of a
150mm or less deep shelf there is at least 400mm clearance above the top of the
stove.
The stove should not be used for any other purpose than as a room heater and a
decorative stove.

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G500V-G525-REM-I04-020317
When starting the fire the burner usually take around 1 to 10 seconds to ignite and
adjust to the maximum power setting. This can take longer on the first lighting as it
has to clear out any air locks, also if it is an LPG burner and has been stood unused
for time, the gas could have settled in the pipework and again this could take
longer.
POSITIONING THE LOGS
The logs should only be arranged as detailed below and by a qualified person.
The stove must only be fitted with the ceramics supplied. DO NOT use ant extra logs or
coals.
Under no circumstances should the stove be operated with the door
open, without the door attached or the glass in the door damaged,
broken or missing
Positioning the Coals
1. Slacken the screw securing the door handle and open the stove door.
2. Fill the burner tray with the 1 pack of loose vermiculite (supplied), ensuring an
even coverage. Do not pack the vermiculite down or add any additional
vermiculite. (Fig.8).
3. The Embaglow can now be fitted on top of the vermiculite as directed on the
back of the packet.
4. Locate LOG1DMR and position as shown (Fig 9).
5. Locate LOG3DMR into position as shown (Fig 10).
6. Locate LOG4DMR into position as shown (Fig 11).
7. Locate LOG4DMR into position as shown (Fig 12).
8. Close the stove door.
9. Tighten the door locking screw.
Fig. 10
LOG 2
LOG 1
LOG 1
LOG 3

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G500V-G525-REM-I04-020317
Fig. 11
Fig. 12
LOG 1
Fig. 13
Fig. 14
LOG 2
LOG 3
Fig. 15
Fig. 16
LOG 1

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G500V-G525-REM-I04-020317
STOVE CONTROLS
This stove is fitted with a gas valve which can be operated via the control unit located
behind the right hand foot of the stove, or using the remote control if supplied.
Fig 17 - Control unit

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G500V-G525-REM-I04-020317
1
Red indicator LED:
OFF: Burner is in standby and ready for start, or already in continuous operation
Fast flashing: Control unit is busy and will not accept commands.
Medium fast flashing: Control unit is preparing a (re)start of the burner.
Slow flashing: Control unit is detecting an error.
One short flash every 8 seconds: Low battery warning.
Always ON: Burner is locked.
2
Master switch:
Left position: Control unit is disconnected from all power supplies and does not
consume power.
Right Position: Control unit is powered and ready to operate.
3
(-) Button:
Burner in operation: Use this button to reduce the power level.
4
ON/OFF Button:
Burner in operation: Use this button to stop burner operation.
Standby: Use this button to start burner operation.
Burner locked: Use this button to unlock the burner and to reset from error state.
If control unit is preparing to restart: Use this button to stop the restart and
disable further automatic starts.
5
(+) Button:
Burner in operation: Use this button to increase the power level.
6
Battery box:
Insert here 3x AA-type Alkaline batteries.
7
Thermocouple connector.
8
High voltage and flame sensing output.
9
Gas inlet.
10
Pilot burner outlet.
11
Main burner outlet.
12
TTB connection socket.
13
Control unit mounting points.

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G500V-G525-REM-I04-020317
Fig 15 –Remote Control Handset
Grasp around the handset covering the back and sides to unlock its functions. The green
unlock light will illuminate to show when the handset is unlocked and ready to accept
commands. (N.B. Keep a grip of handset to keep it unlocked, to continue to operate the
command buttons).
Fig 18 –Remote control

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G500V-G525-REM-I04-020317
OPERATING THE STOVE
Quick start user instructions
Manual control unit
The control unit is situated on your fire. Figure 14 shows the main features of the
control.
The control requires 3 AA size alkaline batteries to be inserted under the battery
compartment cover. The orientation of these is shown moulded into the battery
compartment.
After fitting the batteries and replacing the cover the fire can now be operated.
Slide the Master switch to the right to the ON position (I symbol).
To start the fire, press the ON/OFF button and hold for 1 second then release. The
burner will within around 1 to 10 seconds ignite and adjust to the maximum power
setting,
The power of the burner can be adjusted up and down by pressing the + and - buttons.
To stop the fire, simply press the power button again and the burner will stop.
NOTE: For safety reasons a button must be pressed and released for the command to be
recognised. Keeping hold of a button when pressing (unless otherwise instructed) will
not be recognised as a command press.
Remote control handset
Figure 15 shows the main features of the Remote control handset
The remote control handset requires 2 AA size alkaline batteries to be inserted under
the battery compartment cover. The orientation of these is shown moulded into the
battery compartment.
To start the fire, with one hand grasp around the rear and both sides of the button area
control. The green unlock light will illuminate.
Keep the handset held to keep the control unlocked, to enable operation of the buttons.

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G500V-G525-REM-I04-020317
Then with the other hand touch and hold a finger on the power button for about 3
seconds. A short beep and a flash of the unlock light will happen.
When the word “pilot” appears at the bottom left hand corner of the display,
immediately release the power button.
A second flash of the unlock light and a longer beep will also sound at the time to
release the power button.
The Fire should be lit within a few seconds.
If power button is held for more than a few seconds after second flash/beep/word pilot
appears, the command is ignored for safety reasons.
Similarly if it is released too soon before the word pilot appears, the command is also
ignored.
With this system, the control has been designed to ensure that only intended ignition of
the fire occurs.)
To stop –with handset held to unlock it, press then release power button.