Essence Smartcare Care@Home MDsense User manual

Care@Home™
MDsense
User Guide
September 2020

TABLE OF CONTENTS
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Care@Home™ MDsense User Guide
© 2020 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential
Table of Contents
1. Overview...........................................................................................................................................3
2. Setting Up the MDsense .................................................................................................................. 4
2.1. Determining the Best Location ............................................................................................ 4
2.2. Installing and Testing the MDsense ..................................................................................... 6
2.3. Configuring the MDsense .................................................................................................... 11
3. Operating the MDsense ................................................................................................................. 12
3.1. Notifications ....................................................................................................................... 12
3.2. Supervision.......................................................................................................................... 12
4. Replacing the Batteries ....................................................................................................................13
5. Specifications...................................................................................................................................15
Appendix A Installing with Screws ................................................................................................... 18

OVERVIEW
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1. Overview
The Essence MDsense is a battery operated, bi-directional, wireless, multidimensional fall sensor.
The MDsense can also be used with either an optional power cable or an optional emergency pull
cord, but not both at the same time.

SETTING UP THE MDSENSE
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Care@Home™ MDsense User Guide
2. Setting Up the MDsense
To set up the MDsense:
Ensure you have four 1.5 V C alkaline batteries
Determine the best location
Install and test the MDsense
Configure the MDsense
2.1. Determining the Best Location
The mounting location should be:
In a room with the maximum size of 5 x 5 m (16.4 x 16.4 ft.)
In the corner of the room
On a surface that is clean, dry, and
smooth

SETTING UP THE MDSENSE
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At a height of 2.1 m (6.9 ft.)
Within 700 m (2,297 ft.), open air, of the
control panel
The mounting location should not be:
Where objects obscure the coverage
area, even partially. For example,
bookcases or cabinets.

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Care@Home™ MDsense User Guide
A location that has moving objects in
the coverage area. For example,
curtains or light fixtures with hanging
parts.
Directly in front of an air conditioner or
heat source.
In front of a mirror
2.2. Installing and Testing the MDsense
To install the MDsense:
1. Identify the location for mounting the MDsense. Refer to 2.1 Determining the Best Location on
page 4.
2. Remove the plastic covering the lens.

SETTING UP THE MDSENSE
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3. Remove the battery compartment, by pressing the release buttons and pulling downward.
4. Insert four 1.5 V C alkaline batteries into the battery compartment, observing the correct polarity.
WARNING! A new battery can cause damage if it is incorrectly installed.
5. On the control panel, press the PAIRING button for five seconds. The control panel beeps and the
ring around the EMERGENCY button lights blue.

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Care@Home™ MDsense User Guide
6. Slide the battery compartment upward into the MDsense until it clicks. The LED flashes.
7. Ensure that the pairing process is successful. The process can have the following results:
Success 1. The control panel beeps and the control panel ring blinks blue
three times.
Failure 2. The control panel beeps and the control panel ring lights up red
for two seconds. Try to pair again.
Already paired 3. The control panel beeps, the control panel ring lights up blue, and
the EMERGENCY button lights up red.
8. Test communication with the control panel:
a. Press the control panel's PAIRING button twice. The control panel responds, “Control panel
entered test mode”. The control panel’s power, communication, and trouble LEDs flash.
PAIRING button

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b. Move close to where you want to install the MDsense.
c. Remove the socket cover. The MDsense’s LED lights. The control panel responds with a voice
message.
d. Replace the socket cover or insert the pull cord or power cable.
9. To install the MDsense with screws, refer to Appendix A Installing with Screws on page 18.
10. Peel off the short protective strip from the mounting tape.
11. Place the back of the MDsense against the wall so that the protective strip touches the wall.
PAIRING button

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Care@Home™ MDsense User Guide
12. Slide the MDsense into the corner. The tape sticks to the wall.
13. Peel off the strip and press the MDsense against the wall.

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14. Test detection:
a. Walk in front of the MDsense. The LED flashes.
b. Lie on the floor. Remain still while the LED is solid red. Remain on the floor until the LED flashes
slowly.
c. Press the control panel’s RESET button. The control panel exits test mode.
2.3. Configuring the MDsense
You can configure parameters for the MDsense using Care@Home™CMS. For example, you can define
how and when the MDsense issues notifications to the control panel. Refer to the Care@Home™CMS
reference documentation.

OPERATING THE MDSENSE
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3. Operating the MDsense
The MDsense sends status and event messages to the control panel.
3.1. Notifications
The MDsense sends notifications to the control panel when:
The MDsense detects a fall
The MDsense is removed from its position on the wall or returned to its position
The MDsense’s batteries are low or empty
The optional pull cord is removed or replaced
NOTE: Some types of notifications are sent immediately, while others may take a
few minutes.
3.2. Supervision
The MDsense is a supervised device. The MDsense periodically transmits its status to the control panel.
If after a pre-defined time the control panel does not receive the status message, the control panel
sends a supervision lost message to the monitoring station.

REPLACING THE BATTERIES
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4. Replacing the Batteries
When the batteries are low, replace the batteries.
NOTE: While the batteries are being changed, the MDsense does not function,
even when using a power cable.
To replace the batteries:
1. Remove the battery compartment, by pressing the release buttons and pulling downward.
NOTE: It is recommended to leave the optional power cord or optional pull cord
connected.
2. Remove the old batteries.

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3. Insert the new batteries, observing the correct polarity.
WARNING! New batteries can cause damage if incorrectly installed. Replace the
batteries only with recommended models. Refer to 5. Specifications on page 15.
4. Slide the battery compartment upward into the MDsense until it clicks. The LED flashes.

SPECIFICATIONS
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5. Specifications
The following table lists the MDsense’s technical specifications.
Category Details
Essence Part number ES700MDS
Communications Maximum RF range Up to 700 m (2,297 ft.) – open air
Protocols Proprietary bi-directional radio protocol
Modulation and frequency FSK modulation:
869.225 MHz (Europe)
916.5 MHz (North America and Australia)
916.3 MHz (Israel)
Data security 32-bit ID, over 4 billion combinations
Safety Indication LED
Temperature Extreme temperature detection and reporting
Power Batteries 4 x 1.5V C alkaline batteries
Battery life At least 12 months, when using batteries alone
Battery models Energizer EN93, E93
Panasonic Powerline LR14AD
Optional Power Cord 100-240 VAC
50/60 Hz
Dimensions Size H x W x D: 130 x 70 x 74 mm - 5.1 x 2.8 x 2.9 in.
Weight (including batteries) 500 g (1.1 lbs.)
Environmental Storage ambient temperature
range
-20°C — 60°C (-4°F — 140°F)
Operating ambient
temperature range
-10°C — 55°C (14°F — 131°F)
Water and dust resistant IP54 compliant, when pull cord or socket cover
inserted
Compliance
(pending) CE
FCC
UL1637
IC
EN50130-5 Environment class II
EN50134
AS4607

SPECIFICATIONS
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This device complies with FCC Rules Part 15 and with Industry Canada’s license-exempt RSSs. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) this device must accept any interference received including interference that may cause undesired
operation.
For Industry Canada:
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage;
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d’en compromettre le fonctionnement.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-- Consult the dealer or an experienced radio/TV technician for help.
For Industry Canada:
- This Class B digital apparatus complies with Canadian ICES-003.
- Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.

SPECIFICATIONS
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WARNING! To comply with FCC RF exposure compliance requirements, the
device should be located at a distance of at least 20 cm from all persons
during normal operation. The antennas used for this product must not be co-
located or operated in conjunction with any other antenna or transmitter.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance (Essence Security International Ltd.) could void the user’s authority to operate the
equipment.

INSTALLING WITH SCREWS
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Care@Home™ MDsense User Guide
Appendix A Installing with Screws
To install the mounting base with screws:
1. Prepare the following equipment:
A drill with a standard bit
4 x 35 DIN 7982 C screws and wall anchors
A Philips head screwdriver
2. Pull the mounting base downward until it stops.
3. Lift the mounting base off the MDsense.

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4. Use a screwdriver to clear the screw holes.
5. Ensure that the wall mount is right side up.
6. Place and hold the mounting base on the desired location and mark the drilling spots.
7. Drill the holes.
8. Insert wall anchors.
9. Place the mounting base over the wall anchors and screw in the screws.
Top

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10. Place the MDsense against the wall mount and pull downward.
11. Continue with step 14 on page 11.