ETEKCITY ETB-C011-KUS User manual

Fresh Electric
Toothbrush
User Manual
Questions or Concerns?
Mon–Fri, 9:00 am–5:00 pm PST/PDT
[e-mail] • [phone]

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Models E TB-C011-KUS, E TB- C011-WUS
Rated Power 3.7V 1.85W
Charging Input 5V 0.4A
Charging Time Approx. 3—4 hours
Operating Time Up to 60 days
Vibration Frequency 31,000—40,000 VPM
Waterproof Rating IPX7
Bristle Material
Pedex color-changing
bristles, DuPont™ Tynex®
Classic (0900HA) bristles,
KREX™ double-tip
Dimensions
(including brush head)
1.0 x 1.0 x 9.2 in /
2.6 x 2.6 x 23.4 cm
Weight 0.28 lb / 126 g
Specications
Package Contents
1 x Toothbrush Handle
1 x Travel Case
3 x General Brush Head (W)
3 x Sensitive Brush Head (S)
1 x Brush Head Cover
1 x USB Charging Cable
1 x User Manual
1 x Quick Start Guide
Table of Contents
Package Contents
Specications
Important Safeguards
Functions & Controls
Troubleshooting
Warranty Information
Customer Support
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2
3
5
9
11
15

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READ AND SAVE THESE
INSTRUCTIONS
• DANGER: To reduce the risk of burns, electric shock,
re, or personal injury, always unplug the toothbrush
immediately after charging.
• Only use the toothbrush as described in this user
manual. Any other use may result in property damage
or risk of injury.
• Do not leave the toothbrush unattended while in use.
• Close supervision is necessary when the toothbrush is
used by or near children.
• Using accessories or replacement parts not
recommended by Etekcity may cause injuries.
• The toothbrush is intended to be used only with the
charging cable provided by the manufacturer.
• If the charging cable is damaged, it must be replaced
by Etekcity Corporation or similarly qualied persons
in order to avoid an electric or re hazard. Please
contact Customer Support (page 15).
• Do not allow the charging cable to come into contact
with hot surfaces.
• Do not use while sleepy or drowsy.
• Do not place anything into any opening in the
toothbrush.
• Do not use outdoors.
• Do not use where aerosol spray products are being
used or where oxygen is being administered.
• This toothbrush is not to be used by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the toothbrush by a
person responsible for their safety.
Important Safeguards
When using electrical products, especially when
children are present, basic safety precautions
should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING.
General Use

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• People who have severe periodontal disease or have
had oral surgery should consult a doctor before use.
• This toothbrush does not contain any user-serviceable parts.
For any repairs, contact Customer Support (page 15).
• Do not immerse or soak the toothbrush in water for a
long period of time.
• Do not subject the toothbrush to excessive warmth or
heat such as direct sunlight, re, or similar.
• Do not forcefully press the bristles against your teeth
or gums.
Caution
• Do not use the toothbrush if it is damaged, not
working, or if the charging cable is damaged. Contact
Customer Support (page 15).
• Not for commercial use. Household use only.
SAVE THESE
INSTRUCTIONS

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Functions & Controls
A. Brush Head
B. Power/Mode Button
C. Clean Mode Indicator
D. Whiten Mode Indicator
E. Polish Mode Indicator
A
B
C
J
F
G
H
I
D
E
F. Learning Mode Indicator
G. Soft Mode Indicator
H. Charging Indicator Light
I. Charging Port
J. Toothbrush Handle

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Brushing Modes
Bass Brushing Method
The Bass brushing method is a proven brushing technique
that targets your gumline, making it especially effective at
reducing plaque and gingivitis.
• Clean: Effectively removes debris and plaque hidden in
crevices around your teeth.
• Whiten: Helps with tooth discoloration and helps
remove coffee, smoke, and tea stains.
• Polish: Simulates a polishing effect to smooth the
surfaces of your teeth.
• Learning: Teaches you the Bass Brushing Method.
The toothbrush pauses at 10-second intervals to
remind you to switch brushing surfaces.
• Soft: Cleans less intensely and is perfect for people
with sensitive gums and teeth. We recommend using a
Sensitive Brush Head (S) in this mode.
1. In one quadrant of your mouth, tilt the bristles at a
45° angle (pointed slightly under your gumline) and
brush the front of your teeth for 10 seconds in a
back-and-forth motion. [Figure 1.1]
Make sure the bristles reach the area between your
gums and teeth.
45°
[Figure 1.1]

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Using the Toothbrush
1. Firmly insert the brush head onto the toothbrush
handle. Make sure there is a gap between the brush
head and handle. [Figure 2.1]
a. For general use, use a General Brush Head (W).
b. For sensitive teeth, use a Sensitive Brush Head (S).
2. Repeat this on the backside of the same teeth, again
brushing for 10 seconds.
3. Brush the top of the same teeth for 10 seconds.
[Figure 1.2]
[Figure 2.1]
Front Backside Top
4. Repeat steps 1 to 3 on each quadrant of your mouth.
[Figure 1.2]
30s30s
30s30s
2 min
NOTE: Fully charge the toothbrush before first use
(see Charging the Toothbrush, page 8).

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2. Apply toothpaste to the bristles of the brush head.
[Figure 2.2]
3. Place the brush head onto your teeth and press
Power/Mode to turn the toothbrush on.
a. Optionally, continue pressing (within 3 seconds)
to cycle through the brushing modes: Clean, Whiten,
Polish, Learning, Soft, and toothbrush off.
b. When the toothbrush is turned off, it will remember
the previously selected brushing mode.
[Figure 2.2]
4. Proceed to brush your teeth. The toothbrush will
automatically pause at 30-second intervals to remind
you to switch quadrants of your mouth.
a. We recommend using the Bass Brushing Method
(see page 6).
5. After 2 minutes of brushing, the toothbrush will
automatically turn off.
6. Rinse the brush head and place the toothbrush in a
cool, dry place.
NOTE:
• Pressing Power/Mode within 3 seconds will change the brushing
mode.
• Pressing Power/Mode after 3 seconds will turn off the toothbrush.
Charging the Toothbrush
When the battery level is low, the charging indicator light
will flash red when the toothbrush is turned off.
1. Connect the USB charging cable to the charging port
and plug into a powered wall adapter or USB port. The
charging indicator light will slowly pulsate green.

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Troubleshooting
Problem Possible cause Solution
Toothbrush does
not turn on
The battery level
is low
Charge the toothbrush
Toothbrush turns
off before 2
minutes
Overuse Charge the toothbrush
Brush head
does not fit on
the toothbrush
handle
Foreign material in the
hole of the brush head
Remove or clear the foreign
material
Foreign material on
shaft of the handle
Wrong brush head Make sure you are using the
correct brush head for this
toothbrush
Brush head
vibration is weak
Brush head and handle
not attached properly
Clear any foreign material
and reattach the brush head
The battery level
is low
Charge the toothbrush
Changing the Brush Head
The bristles in the middle of the brush head naturally turn white
after 3 months to remind you to change the brush head.
2. When the battery is fully charged, the charging indicator
light will turn solid green. It takes approximately
3–4 hours to fully charge the toothbrush.
1. Pull to remove the old
brush head from the
toothbrush handle.
2. Firmly insert the new
brush head onto the
toothbrush handle.
NOTE: Make sure there is a gap between the brush head and handle.
If your problem is not listed, please contact Customer Support (see page 15).

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Federal Communication Commission
Interference Statement – Part 15
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference
in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference
by one or more of the following measures:
FCC SDOC SUPPLIER’S DECLARATION
OF CONFORMITY (SDOC)
Etekcity Corporation hereby declares that this equipment
is in compliance with FCC requirements. The declaration
of conformity may be consulted in the support section of
our website, accessible from www.etekcity.com
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
FCC Caution: Any changes or modifications not expressly
approved by the party responsible for compliance could
void the user’s authority to operate this equipment.

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Warranty Information
ETEKCITY LIMITED PRODUCT WARRANTY
Register your products at https://warranty.etekcity.com/warranty
to stay up to date with important product information such as
product updates, limited warranties, usage and maintenance
recommendations, and notications concerning safety warnings
or product recalls. Registration is not required to claim your limited
warranty.
Two (2) Year Limited Consumer Product Warranty
Etekcity Corporation (“Etekcity”) warrants that the product shall
be free from defects in material and workmanship for a period
of 2 years from the date of original purchase (“Limited Warranty
Period”), provided the product was used in accordance with its use
and care instructions (e.g. in the intended environment and under
normal circumstances).
Your Limited Warranty Benets
During the Limited Warranty Period and subject to this limited
Warranty Policy, Etekcity will, in its sole and exclusive discretion,
either (i) refund the purchase price if the purchase was made
directly from the online Etekcity store, (ii) repair any defects in
material or workmanship, (iii) replace the product with another
product of equal or greater value, or (iv) provide store credit in the
amount of the purchase price.
Who is Covered?
This limited warranty extends only to the original consumer
purchaser of the product and is not transferable to any subsequent
owner of the product, regardless of whether the product transferred
ownership during the specied term of the limited warranty. The
original consumer purchaser must provide verication of the defect
or malfunction and proof of the date of purchase to claim the
Limited Warranty Benets.
Be Aware of Unauthorized Dealers or Sellers
This limited warranty does not extend to products purchased from
unauthorized dealers or sellers. Etekcity’s limited warranty only
extends to products purchased from authorized dealers or sellers
Product Fresh Electric Toothbrush
Model ETB -C011-KUS, E TB-C011-WUS
For your own reference, we strongly recommend that you record
your order ID and date of purchase.
Order ID
Date of Purchase

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that are subject to Etekcity’s quality controls and have agreed to
follow its quality controls. Please be aware, products purchased
from an unauthorized website or dealer may be counterfeit, used,
defective, or may not be designed for use in your country. You
can protect yourself and your products by making sure you only
purchase from Etekcity or its authorized dealers.
If you have any questions about a specic seller, or if you think you
may have purchased your product from an unauthorized seller,
please contact our Customer Support via [e-mail].
What’s Not Covered?
Claiming Your Limited Warranty Service in 5 Simple Steps:
1. Make sure your product is within the specied limited warranty
period.
2. Make sure you have a copy of the invoice and order ID or proof-
of-purchase.
3. Make sure you have your product. DO NOT dispose of your
product before contacting us.
4. Contact our Customer Support team via [e-mail].
5. Once our Customer Support team has approved your request,
please return the product with a copy of the invoice and order ID.
• Normal wear and tear, including parts that might wear out over
time (e.g. batteries, lters, cleaning brush, essential oil pads,
etc.).
• If the proof-of-purchase has been altered in any way or is made
illegible.
• If the model number, serial number or production date code on
the product has been altered, removed or made illegible.
• If the product has been modied from its original condition.
• If the product has not been used in accordance with directions
and instructions in the user manual.
• Damages caused by connecting peripherals, additional equip-
ment or accessories other than those recommended in the
user manual.
• Damages or defects caused by accident, abuse, misuse, or
improper or inadequate maintenance.
• Damages or defects caused by service or repair of the product
performed by an unauthorized service provider or by anyone
other than Etekcity.
• Damages or defects occurring during commercial use, rental
use, or any use for which the product is not intended.
• If the unit has been damaged, including but not limited to
damage by animals, lightning, abnormal voltage, re, natural
disaster, transportation, dishwasher, or water (unless the user
manual expressly states that the product is dishwasher safe).
• Incidental and consequential damages.
• Damages or defects exceeding the cost of the product.

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Sole and Exclusive Remedy
THE FOREGOING LIMITED WARRANTY CONSTITUTES ETEKCITY
CORPORATION’S EXCLUSIVE LIABILITY, AND YOUR SOLE AND
EXCLUSIVE REMEDY, FOR ANY BREACH OF ANY WARRANTY
OR OTHER NONCONFORMITY OF THE PRODUCT COVERED
BY THIS LIMITED PRODUCT WARRANTY STATEMENT. THIS
LIMITED WARRANTY IS EXCLUSIVE, AND IN LIEU OF ALL OTHER
WARRANTIES. NO EMPLOYEE OF ETEKCITY CORPORATION OR
ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY
IN ADDITION TO THE LIMITED WARRANTY IN THIS LIMITED
PRODUCT WARRANTY STATEMENT.
Disclaimer of Limited Warranties
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW,
EXCEPT AS WARRANTED IN THIS LIMITED PRODUCT WARRANTY
POLICY, ETEKCITY CORPORATION PROVIDES THE PRODUCTS
YOU PURCHASE FROM ETEKCITY CORPORATION “AS IS” AND
ETEKCITY CORPORATION HEREBY DISCLAIMS ALL WARRANTIES
OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR
OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES
OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR
PARTICULAR PURPOSE.
Limitations of Liability
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, IN
NO EVENT WILL ETEKCITY CORPORATION, ITS AFFILIATES, OR
THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS,
OFFICERS, OR DIRECTORS BE LIABLE FOR:
(a) DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION
WITH PRODUCTS PURCHASED FROM ETEKCITY CORPORATION
IN EXCESS OF THE PURCHASE PRICE PAID BY THE PURCHASER
FOR SUCH PRODUCTS, OR
(b) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR
PUNITIVE DAMAGES EVEN IF ETEKCITY CORPORATION OR ONE
OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY
OR LIKELIHOOD OF SUCH DAMAGES. AND REGARDLESS OF
WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH
OF CONTRACT, OR OTHERWISE. OUR LIABILITY SHALL UNDER
NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY
YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER
ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES,
WHETHER DIRECT OR INDIRECT. EXCEPT AS COVERED BY
THIS LIMITED PRODUCT WARRANTY STATEMENT, ETEKCITY
CORPORATION SHALL NOT BE LIABLE FOR COSTS ASSOCIATED
WITH THE REPLACEMENT OR REPAIR OF PRODUCTS
PURCHASED FROM IT, INCLUDING, BUT NOT LIMITED TO, LABOR,
INSTALLATION, OR OTHER COSTS INCURRED BY THE USER AND,
IN PARTICULAR, ANY COSTS RELATING TO THE REMOVAL OR
REPLACEMENT OF ANY PRODUCT.

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OTHER RIGHTS YOU MAY HAVE
SOME JURISDICTIONS DO NOT ALLOW FOR: (1) EXCLUSION OF
IMPLIED WARRANTIES; (2) LIMITATION ON THE DURATION OF
IMPLIED WARRANTIES; AND/OR (3) EXCLUSION OR LIMIATION
OF INCIDENTAL OR CONSEQUANTIAL DAMAGES; SO THE
DISCLAIMERS
IN THIS POLICY MAY NOT APPLY TO YOU. IN THESE
JURISDICTIONS YOU HAVE ONLY THE IMPLIED WARRANTIES
THAT ARE EXPRESSLY REQUIRED TO BE PROVIDED IN
ACCORDANCE WITH APPLICABLE LAW. THE LIMITATIONS
OF WARRANTIES, LIABILITY, AND REMEDIES APPLY TO THE
MAXIMUM EXTENT PERMITTED BY LAW.
ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS IN YOUR
JURISDICTION. THIS STATEMENT OF LIMITED WARRANTY IS
SUBJECT TO APPLICABLE LAWS THAT APPLY TO YOU AND THE
PRODUCT. PLEASE REVIEW THE LAWS IN YOUR JURISDICTION
TO UNDERSTAND YOUR RIGHTS FULLY.
CHANGES TO THIS POLICY
We may change the availability of this limited warranty at our
discretion, but any changes will not be retroactive.
Scan Here to Receive Exclusive News
Your product comes with a 2-year warranty
starting from the date of purchase.
1. Scan the QR code or visit
etekcity.com/warranty
2. Enter your purchase info to receive
exclusive news
3. Learn about our quality customer support
and gain easy access to warranty
information
This warranty is made by:
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
USA

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Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
USA
Email: [e-mail]
Toll-Free: [phone]
*Please have your invoice and order ID ready before contacting
Customer Support.
Customer Support
If you have any questions or concerns about your new product,
please contact our helpful Customer Support Team.
Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT

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