eufy Security E340 User manual

QUICK START GUIDE
Video Doorbell E340
Anker Innovations Limited. All rights reserved. eufy Security and eufy Security
Logo are trademarks of Anker Innovations Limited, registered in the United
States and other countries. All other trademarks are the property of their
respective owners.
51005004091 V01

01
AT A GLANCE
Front View
⑥
⑤
⑦⑧
①
②
③
④
⑨
①LED Light
②Motion Sensor
③Primary Camera Lens
④Microphone
⑤Ambient Light Sensor
⑥LED Ring / Doorbell Button
⑦LED Light
⑧Secondary Camera Lens
⑨Speaker

0302
Rear View
⑤
①
②
③
④
SYNC
①Detaching Mechanism
②Power Terminals for Existing Doorbell
Wires (Optional)
③SYNC Button
Press to turn on the doorbell.
Press and hold for 2 seconds until you hear a beep to
set up the doorbell. (Optional)
Press quickly 5 times within 3 seconds to turn off the
doorbell.
④Battery Compartment
⑤QR Code (Scan to add the doorbell in the app)
HOW THE SYSTEM WORKS
Works Independently
This video doorbell can work independently once it is
connected to your home wireless router. Additionally, you
have a variety of options to receive notifications and hear a
ring when someone presses your video doorbell.
• Use a traditional doorbell chime (if you have one).
• Use a eufy Security doorbell chime (sold separately).
• Use an Amazon Alexa Echo Show device.
Works with eufy Security HomeBase
(Optional)
The video doorbell detects motion at your porch and lets
you to answer the door anytime, anywhere. You can store
video clips in the built-in storage of your eufy Security
HomeBase 2 or S380 HomeBase (sold separately). When
someone rings the doorbell, people in the house will be
notified.
HomeBase

0504
CHARGING THE BATTERY
PACK
1. Remove the pre-installed battery pack from the battery
compartment.
0～100%
2. Fully charge the rechargeable battery pack before
installation.
3. Place the battery pack into the battery compartment.
0～100%
SETTING UP THE SYSTEM
1. Download and install the eufy Security app, then sign in
or create an account.
2. Follow the in-app instructions to add the video doorbell.

0706
DETERMING THE POWER
OPTION
Option 1: Battery Powered
If you don't have existing doorbell wiring at your front door,
use the included battery. You are free to determine the
location of the doorbell, and the mounting will be easy and
quick.
When the battery is low, you will need to recharge it. Battery
life varies with use. If you choose this option, please skip to
DOORBELL MOUNTING (Battery Powered).
Option 2: Wire Powered
If you have existing and working doorbell wires at your
front door, the video doorbell will be constantly powered
by these wires. So there's no need to detach and recharge
after installation.
The mounting position is limited. If you choose this option,
please skip to DOORBELL MOUNTING (Wire Powered).
DOORBELL MOUNTING
(Battery Powered)
Choose a Location
1. Take the video doorbell to your front door and check the
live view in the app. Choose a location where you can see
the desired field of view. Consider the following factors:
• Check if you can reuse the existing holes and anchors in
the wall or door frame.
• If you want to place the doorbell near a side wall, make
sure the wall isn't in the field of view. Otherwise, the IR
light will be reflected and the night vision will be blurred.
• If you are drilling the mounting holes for the first time, the
recommended height is 48" (1.2m) above the ground.
• To adjust the angle, use the 15º mounting wedge as a
supplementary mounting bracket.
15°
1.76m(5’9”)
1.2m (48")
0.3m
(12")
1m
(40")

0908
Mount the Bracket
Use the provided screws to secure the mounting bracket on
the wall.
Without 15º
Mounting Wedge
Mounting
Bracket
Mounting
Bracket
Wooden Wall
Mounting
Bracket
Mounting
Bracket
Mounting
Wedge
Mounting
Wedge
With 15°
Mounting Wedge
Hard Wall
Without 15º
Mounting Wedge
With 15°
Mounting Wedge
15°
1.76m(5’9”)
1.2m (48")
0.3m
(12")
1m
(40")
2. Place the screw hole positioning card against the wall
to mark the location. If mounting on a hard wall (brick,
concrete, or stucco), use a 15/64" (5.95mm) drill bit to drill 2
holes through the screw hole positioning card.
What you need: Phillips-Head Screwdriver; Power Drill
(15/64" Drill Bit)

1110
Install the Doorbell
Align the doorbell with the bottom of the mounting bracket,
then press the top of the doorbell into place until it clicks.
Recharging the Battery
1. Insert the detaching pin into the pin hole on the top of
the doorbell, then lift the top for removal.
2. Repeat steps in "CHARGING THE BATTERY PACK".
You can purchase an extra battery pack for quick replacement.
DOORBELL MOUNTING
(Wire Powered)
Check the Doorbell Wires
1. Ring the existing doorbell to check if it is working. If
it doesn't ring, your doorbell wires may be defective.
Power on the doorbell by the built-in battery or consult an
electrician to repair the wires.
2. Shut off the power at the circuit breaker. Turn the lights
on and off to make sure the electricity in your home is
properly shut off.
OFF
OFF
Always be careful when handling wires. If you're not comfortable
installing it yourself, have a qualified electrician to do it.

1312
Detach the Existing Doorbell Button
If you already have existing doorbell wiring:
1. Remove the existing doorbell button with a Phillips-head
screwdriver (not provided).
2. Pull the two wires out carefully when removing the
existing doorbell. Straighten the wire ends if necessary.
Choose a Location
1. Take the video doorbell to your front door and check the
live view in the app. Choose a location where you can see
the desired field of view. Consider the following factors:
• Check if you can reuse the existing holes and anchors in
the wall or door frame.
• If you want to place the doorbell near a side wall, make
sure the wall isn't in the field of view. Otherwise, the IR
light will be reflected and the night vision will be blurred.
• If you are drilling the mounting holes for the first time, the
recommended height is 48" (1.2m) above the ground.
• To adjust the angle, use the 15º mounting wedge as a
supplementary mounting bracket.
1.76m(5’9”)
1.2m (48")
0.3m
(12")
1m
(40")

1514
Mount the Bracket
Use the provided screws to secure the mounting bracket on
the wall.
Without 15º
Mounting Wedge
Mounting
Bracket
Mounting
Bracket
Wooden Wall
Mounting
Bracket
Mounting
Bracket
Mounting
Wedge
Mounting
Wedge
With 15°
Mounting Wedge
Hard Wall
Without 15º
Mounting Wedge
With 15°
Mounting Wedge
15°
1.76m(5’9”)
1.2m (48")
0.3m
(12")
1m
(40")
2. Place the screw hole positioning card against the wall
to mark the location. If mounting on a hard wall (brick,
concrete, or stucco), use a 15/64" (5.95mm) drill bit to drill 2
holes through the screw hole positioning card.
What you need: Phillips-Head Screwdriver; Power Drill
(15/64" Drill Bit)

1716
Connect the Wires to the Doorbell
Connect the wires to the terminals on the back of the
doorbell, then tighten the terminal screws. Wire can be
connected to any terminal.
SYNC
SYNC
To prevent short-circuiting, make sure the wires are not
touching each other after connecting them to the terminals.
If the wires are too short, use the extension wires and wire
nuts to make them longer. Use electrical wiring tape instead
if there is no more space on the wall for wire nuts.
Install the Doorbell
Align the doorbell with the bottom of the mounting bracket,
then press the top of the doorbell into place until it clicks.
Restore Power
Switch the main circuit breaker back to ON. You're all set!
OFF
OFF

1918
SAFETY
• The suitable temperature for devices and accessories is -20°C to 50°C (Charging
temperature is 0°C to 40°C).
• Unless specifically indicated that it is safe to do so in the user guide or
instruction manual, do not use this device in an environment that exceeds the
recommended low or high temperature.
• Unless specifically indicated that it is safe to do so in the user guide or
instruction manual, avoid exposing your device to direct sunshine or
excessively wet environments.
• It is recommended to supply the device in an environment with a temperature
that ranges from 5°C to 25°C.
• When supplying power, place the device in an environment that has a normal
room temperature and good ventilation.
CAUTION!
THERE IS A RISK OF EXPLOSION IF AN INCORRECT BATTERY TYPE IS USED.
DISPOSE OF USED BATTERIES ACCORDING TO THEIR INSTRUCTIONS.
ATTENTION!
IL EXISTE UN RISQUE D’EXPLOSION EN CAS D’UTILISATION D’UN TYPE DE PILE
INCORRECT. ÉLIMINEZ LES PILES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.
Warning:
• Replacing a battery with an incorrect type may bypass safeguards
and create danger;
• Disposal of a battery in a fire or other source of significant heat, or
by crushing, or cutting, may result in an explosion as well as leakage
of flammable liquids and gases;
• Leaving a battery in an extremely hot environment may result in an
explosion as well as leakage of flammable liquids and gases;
• A battery subjected to extremely low air pressure may result in an
explosion as well as leakage of flammable liquids and gases.
Attention :
• Le remplacement d’une batterie par un type incorrect peut
contourner les protections et créer un danger ;
• L’élimination d’une pile dans un feu ou une autre source de chaleur
importante, ou par écrasement ou découpage, peut entraîner une
explosion ainsi qu’une fuite de liquides et de gaz inflammables ;
• Le fait de laisser une batterie dans un environnement extrêmement
chaud peut entraîner une explosion ainsi qu’une fuite de liquides et
de gaz inflammables ;
• Une batterie soumise à une pression d’air extrêmement faible peut
provoquer une explosion ainsi qu’une fuite de liquides et de gaz
inflammables.
NOTICE
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party
responsible or compliance could void the user's authority to operate the
equipment.
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures: (1) Reorient or relocate the receiving antenna. (2) Increase the
separation between the equipment and receiver. (3) Connect the equipment
into an outlet on a circuit different from that to which the receiver is
connected. (4) Consult the dealer or an experienced radio/TV technician for
help.
FCC Radio Frequency Exposure Statement
The device has been evaluated to meet general RF exposure requirements.
The device can be used in fixed/mobile exposure condition. The min
separation distance is 20cm.
Notice: Shielded cables
All connections to other computing devices must be made using
shielded cables to maintain compliance with FCC regulations.
The following importer is the responsible party:
Company Name: POWER MOBILE LIFE, LLC
Address: 10900 NE 8th St, Ste 501, Bellevue WA 98004
Telephone:[phone]
IC Statement
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device."
Le présent appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement."
This Class B digital apparatus complies with Canadian ICES-003.

2120
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
IC RF Statement
When using the product, maintain a distance of 20cm from the body to
ensure compliance with RF exposure requirements.
Lors de l'utilisation du produit, maintenez une distance de 20 cm du corps
afin de vous conformer aux exigences en matière d'exposition RF.
CUSTOMER SERVICE
12-month limited warranty
(US) [phone]
(UK) [phone]
(DE) [phone]
(中国 ) [phone]
(日本 ) [phone]
(AU) [phone]
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(UAE) [phone]
(Kuwait) [phone]
(Saudi Arabia) [phone]
[email protected]
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road,
Mongkok, Kowloon, Hong Kong
@EufyOfficial @EufyOfficial @EufyOfficial