Euromatic RH24W User manual

Model Number RH24W
INSTRUCTION MANUAL
AFTER SALES SUPPORT
(AU) 1300 886 649 (NZ) 0800 836 761
Radiant Heater

2After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | [e-mail]
Contents
Important Safety Instructions 3
Product Overview 7
Getting Started 8
Operating Instructions 9
Other Useful Information 10

3
After Sales Support
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Important Safety Instructions
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with this
type of product. The safety precautions enclosed herein reduce the risk of fire,
electric shock and injury when correctly adhered to. Make sure you understand all
instructions and warnings. Keep the manual in a safe place for future reference,
along with any warranty information, your purchase receipt and packaging. If you
sell or transfer ownership of this product, please pass on these instructions to the
new owner.
Always follow basic safety precautions and accident prevention measures
when using an electrical appliance, including the following:
Electrical safety and cord handling
• Voltage: Before plugging in the heater, make sure your outlet voltage and
frequency correspond to the voltage stated on the appliance rating label.
• Electrical outlet / circuit: Always plug this heater into a separate wall outlet
socket that must be properly earthed. To ensure you do not overload the
circuit, do not operate another high-wattage product on the same circuit.
• Connection: To insert the plug, grasp it firmly and guide it into the outlet.
• WARNING: No extension cord: Do not use this heater with an extension cord
as this may overheat and cause a risk of fire. Do not use a plug adaptor.
• Protect the power cord:
– Do not operate the heater with the cord coiled up; always fully unwind.
– Do not twist or kink the cord or let it touch heated surfaces.
– Do not put any stress on the cord where it connects to the product.
– Never carry the heater by the cord.
– Arrange the cord away from any traffic areas so no one will trip over it.
– Do not run the cord under carpeting or cover it with rugs, runners, etc.
– Do not wrap the power cord around the heater when it may still be warm.
• WARNING: To reduce the risk of fire, electric shock or injury:
– Never touch the heater with wet or damp hands or feet.
– Do not use the heater if any part of it has become wet. Immediately call a
qualified service technician to inspect the heater and replace any part of the
electrical system that has got wet.
– Never spill liquid into the heater; never immerse the cord, plug or any part of
the appliance in water or other liquids.
• WARNING: Damage: Do not pick up or operate the appliance if the power
supply cord, plug or housing is damaged, after it malfunctions, or has been
dropped or damaged in any manner. Check the power cord regularly for visible
damage. If it is damaged, it must be replaced by the manufacturer or authorised
service agent in order to avoid a hazard. Contact our after sales support centre.

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Important Safety Instructions (Cont.)
• Plug: It is normal for the plug to feel warm to the touch; however, a loose fit
between the AC outlet and plug may cause overheating and distortion of the
plug. Contact a qualified electrician to replace a loose or worn outlet.
• After use: Always switch off the heater and disconnect the power when the
heater is not in use and before cleaning, servicing, moving or storing it.
• Disconnect: To disconnect the heater, switch it off and remove the plug from
outlet. When disconnecting, grip the plug, do not pull on the cord.
• Safety switch: Unless your home is already fitted with a residual current device
(safety switch), we recommend installing an RCD with a rated residual operating
current not exceeding 30mA to provide additional safety protection when using
electrical appliances. See your electrician for professional advice.
Usage conditions and restrictions
• Domestic use: This appliance is intended for indoor household use only. It is
not suitable for commercial, industrial or trade use. Do not use it outdoors.
• Space heating only: Do not use this heater for anything other than its intended
purpose, e.g., do not use it for drying clothes or shoes. Only use the heater as
described in this manual. Any other use may cause fire, electric shock or injury.
• Floor surface: Only operate the heater on a flat, dry, stable and heat-resistant
surface. Do not place it on or near surfaces that may be damaged by heat
(such as delicate rugs, wallpaper, floor coverings not made of heat-resistant
material, etc.). Do not use it on soft surfaces such as bedding or long pile or
soft carpeting, where openings may become blocked or where the heater
could tip over.
• Protect from moisture: This appliance is not intended for use in bathrooms,
laundry areas and similar indoor locations. Never locate this appliance where it
may fall into a bathtub or otherwise become exposed to water.
• Ventilation: Only use this heater in a well ventilated area.
• Keep openings clear: To prevent a possible fire and electrical hazard, do not
insert fingers or allow objects to enter any air outlet, ventilation or exhaust
openings. Do not block air intakes or exhaust openings in any manner. Wipe
the air openings clean if they become clogged. Never place the heater on a soft
surface (such as a bed or a couch) where the air openings may be blocked.
• WARNING: No external timer: Never operate the heater on a program switch,
external timer switch or any other appliance for automatic operation, as there is
a risk of fire if the heater is covered or positioned incorrectly.
• Accessories: The use of accessory attachments not recommended by the
appliance distributor may result in fire, electric shock or personal injury.
• WARNING: Do not leave unattended while it is connected to power. Always
switch off the heater and unplug it when you have to leave the house.

5
After Sales Support
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Important Safety Instructions (Cont.)
• WARNING: No thermostat! This heater is not equipped with a device to
control the room temperature. Do not use it in small rooms when they are
occupied by persons not capable of leaving the room on their own, unless
constant supervision is provided.
• Clearances: Always place the heater in an upright position. Leave a minimum
clearance of 1m at the front of the appliance and 20cm around all sides.
• Flammable materials: Do not insert or place flammable materials (such as
paper, plastic or cardboard) in the heater or place them near it.
• Usage restriction: This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or lack of expe-
rience and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
• Children and pets: Supervise children and pets to ensure they do not play
with the heater. Keep the product out of the reach of children and pets.
• Supervision: Take utmost care and supervise when operating the heater in
the presence of young children or disabled people as the fire guard (the grille
at the front of the heater) does not give full protection.
• WARNING: Do not use the heater while sleeping or place it near a person
who is sleeping.
• To avoid creating a fire risk, do not use the heater:
– in front of or immediately below a power outlet
– placed up against a wall or furniture
– near flammable materials or surfaces (such as furniture, curtains, pillows,
bedding, papers, clothes), or near open flames. Keep such materials at least
1m away from the front of the heater and away from the sides and rear
– on long pile carpet or flokati rugs
– in very dusty areas as dust may accumulate on the heating elements and
cause overheating
– in any areas where petrol, paint or other flammable or explosive substances
are stored or used, such as in a garage or workshop, to avoid sparking
– in the immediate vicinity of a bath, shower or swimming pool.
• Service: This heater contains no user-serviceable parts inside. Do not attempt
to open and repair the heater yourself. Repairs should only be carried out by a
qualified technician. In case of malfunction, disconnect the plug immediately
and contact our after sales support centre for advice.
• Do not open: Do not try to open a cover panel when the heater is connected
to the power supply. All covers are intended to prevent direct access to the
heating elements and must be in place during use.
• Storage: To avoid damaging the heater during storage or transport, keep the
heater in a dry place, free from excessive vibration.

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• Misuse: Improper use or placement may result in the risk of fire, electric
shock and/or injury. We accept no liability for any eventual damages or
injury caused by improper use, incorrect handling or noncompliance with
the instructions.
• WARNING: Heat output: The output of this heater may vary and its
temperature may become intense enough to burn exposed skin. Use of this
heater is not recommended for persons with reduced sensitivity to heat or an
ability to react to avoid burns.
Important Safety Instructions (Cont.)
CAUTION: HOT!
• Accessible parts of this heater are very hot when in use. To avoid burns
and personal injury, do not allow bare skin to touch hot surfaces.
• Be particularly careful when children and vulnerable persons are present.
Always let the heater cool down before touching it.
• Do not move the heater when it is in use; allow it to cool sufficiently
before moving it. If moving the heater is essential while it is still hot, take
extra care and wear protective oven mitts or gloves to avoid burns.
• A heater has hot and arcing or sparking parts inside. Always maintain
your distance from the product during use to avoid serious burns and
personal injury.
DANGER! Do not cover!
Do not cover the heater in any manner as it may overheat and
become a fire risk.

7
After Sales Support
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Product Overview
1 Safety grille
2 Quarts heating elements (3)
3 Heat settings knob
4 Power indicator light
Scope of delivery
(A) Parts of the heater
1
3
2
4
NOTE: Due to continued product improvement, images and illustrations in this manual
may vary slightly from the product purchased. All images in this manual are for reference
purposes only. Parts are not necessarily pictured to scale.
(B) Documentation (not pictured)
Instruction manual
Warranty certificate

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Getting Started
Unpacking
• Carton: This product has been packaged to protect it against transportation
damage. Unpack the appliance and keep the original packaging carton
and materials in a safe place. It will help prevent any damage if the product
needs to be transported in the future, and you can use it to store the
appliance when it is not in use. In the event that the packaging materials
are to be disposed of, please recycle them where possible.
• Plastic wrapping can be a suffocation hazard for babies and young
children, so ensure all packaging materials are out of their reach and
disposed of safely.
• Cord: Unwind the cord to its full length. Inspect the power supply cord and
plug, and all other parts of the appliance, for visual damage. Do not use
the appliance if anything appears to be damaged or not working properly.
In case of damage, contact our after sales support centre for advice on
examination, repair or return of the damaged product.
• Documentation: Make sure you have read and understood all instructions
and warnings in this manual. Refer to the Product Overview, page 7, to
familiarise yourself with the product and identify all parts. Pay particular
attention to the safety instructions on the previous pages.
• Assembly: This product comes fully assembled and requires no assembly or
installation. It is intended solely for portable use.
FIRST USE
The heater may produce fumes or odour when it is first heating up. This
is due to the components being new and can be disregarded safely. It is
entirely harmless. When switching on the heater for the first time, allow it
to run at full power for about 30 minutes until all odour and/or smoke has
dissipated. Ensure there is adequate ventilation.

9
After Sales Support
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Operating Instructions
Connection
• Place the heater on a firm, flat, stable, dry and heat-resistant surface.
Always choose a safe location, keeping in mind the safety precautions on
the previous pages.
• With the heat settings knob set to the OFF [ 0 ] position, plug the heater
into a power outlet with a 10A current-carrying capacity and switch on
power to the outlet.
• Always use a separate socket that has no other appliances connected at
the same – do not plug it into a power board or socket adaptor; do not
use an extension cord. Also ensure that the socket is easily accessible so
that the cord can readily be disconnected in an emergency.
Heat settings
This heater can be operated on three settings. Turn the heat settings knob
clockwise to choose the desired heat setting.
[ 1 ] On this setting, one heating element is working
for a low (800W) heat output.
[ 2 ] On this setting, two heating elements are
working for a medium (1600W) heat output.
[ 3 ] On this setting, all three heating elements are
working for a high (2400W) heat output.
We recommend you choose the highest setting [ 3 ]
to warm up the room quickly. Please ensure that you
have no other appliances operating on the same power outlet at the same
time.
When the room is comfortably warm, rotate the knob anticlockwise (turn to
the left) and select a lower setting to maintain the room temperature.
NOTE: For the best heating effect, do not keep windows or doors wide open
when the heater is in use.
Switching off
Turn the heat settings knob anticlockwise to the [ 0 ] setting to switch off
the heater. Always unplug the heater from the power supply when you have
finished with it.

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Other Useful Information
Tip-over safety switch
This heater has a safety tip-over switch, which turns off power to the appliance
as soon as it tips over. Should this happen, place the heater upright again, but
take care as it may still be hot.
Cleaning and maintenance
• Before cleaning your heater, switch off the heater and allow it to cool.
Disconnect the electricity supply to the appliance.
• Dust from around the grilles can often be removed by using a vacuum
cleaner with a soft brush attachment.
• If the outside housing of the heater needs cleaning, wipe it with a soft,
damp cloth (not wet!), then wipe it dry with a dry cloth. Allow some time
for the heater to dry thoroughly before reconnecting it to the power supply.
• Do not use flammable or abrasive cleaning agents as these can damage
the surface finish. Do not use scouring agents, steel wool, metal objects,
hot cleaning agents or disinfectants for cleaning.
• CAUTION: Never immerse the cord, plug or heater in water or other liquid
for cleaning. Do not allow water to enter the interior of the heater.
Troubleshooting
If your heater fails to operate, or you experience any other problem with the
appliance, contact our after sales support centre for advice or to arrange
a service. Before phoning for a service, please ensure that the heater is
properly plugged in and the outlet and circuit breaker or fuse are working
properly.
Storage
If you are not going to use the heater for a while, please unplug it at the
power point. Clean the appliance as described above, then store it in its
original carton to protect it from dust. Store it in a cool and dry place, free from
excessive vibration and out of children’s reach.
CAUTION!
• Always switch off and disconnect the appliance from the power supply
before attempting any maintenance or cleaning the heater.
• Do not attempt to open the heater and repair it yourself. Any repairs
must be carried out by a qualified technician.

11
After Sales Support
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Technical specifications
Model No RH24W
Wattage, Voltage, Frequency 2000–2400W, 220–240V~, 50Hz
Weight (approx.) Approx. 2.1kg
Dimensions Approx. 245 x 570 x 210 mm
Other Useful Information (Cont.)
Responsible disposal
At the end of its working life, do not throw this appliance out with your
household waste. Electrical and electronic products contain substances that
can have a detrimental effect on the environment and human health if disposed
of inappropriately. Observe any local regulations regarding the disposal of
electrical consumer goods and dispose of it appropriately for recycling. Contact
your local authorities for advice on recycling facilities in your area.
Compliance
This product has been fully tested and meets all requirements as set out by
standards AS/NZS 60335.1 and AS/NZS 60335.2.30.
The RCM Mark (Regulatory Compliance Mark) indicates that the product
complies with the relevant guidelines of the ACMA as well as corresponding
government requirements for the safety of electrical devices.
E209

After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | [e-mail]
After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | [e-mail]
Warranty returns
Should you for any reason need to return this product for a warranty
claim, make sure to include all accessories with the product.
Product does not work?
If you encounter problems with this product, or if it fails to perform
to your expectations, make sure to contact our After Sales Support
Centre on (AU) 1300 886 649 or (NZ) 0800 836 761 for advice.
Distributed by Tempo (Aust) Pty Ltd ABN 70 106 100 252
PO BOX 6056 Frenchs Forest, Australia NSW 2086
Customer Helpline:
(AU) 1300 886 649 (NZ) 0800 836 761
Email: [email protected]
For an electronic copy of this manual, please contact our after sales support centre.
IM Version No: V1.2 Issue: December 2020