EuropAce EWH 2100W User manual

WATER HEATER
EWH 2100W
Instruction Manual
Thank you for purchasing EuropAce Oscillating Power Fan.
For safety purpose, please read this operating instruction manual carefully before using and
keep it for future reference.

Important Safety
WARNING!
.The product manufactured by us is safe provided they are installed, used and maintained
in good working order in accordance with our instruc ons and recomm
Always refer to this manual if you have any doubt.
The product must be earthed. Improper grounding could cause electrical shock.
If any of the following condi ons occurred as shown below, immediately switch offthe
power supply and contact the service center for repair. Never a empt to repair the
product by yourself.
If the product begins to make an odd noise, smell or smoke.
POWER Indicator Lamp does not light up.
If water temperature cannot be controlled.
If the product shows signs of a dis nct change in performance.
If water leak from inside of the product.
The appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilies, or lack of experience and knowledge, unless
they have been given supervision or instrucon concerning the use of the appliance by
a person responsible for their safety.
In me of lightning or thunder, switch offthe power supply to the product in advance to
protect the product against possible damage.
The earth c uity conductor of the electrical installa on must be effec vely
connected to all exposed metal parts of other appliances and services in the room which
the product is to be installed, to confirm to the local
NOTE: When removing the product from package, small amount of water may be found inside. This is
normal as the product was tested during manufacturing process.
CAUTION!
Installa on must be carried out by a qualified personnel and it must be in compliance to
the local authority regula
The product must be permanently connected to the direct main line supply. A plug and
socket are not recommended to be used.
For the correct size of wire conductor corresponding to different electrical loadings,
please refer to Wiring Loading Table.
The product operates at a minimum water flow rate of 2.0 litres/min and maximum
working pressure of 6 bars. For direct connec from the water tank, the product must
have an installa on of minimum 1.0m below the water tank.
The product will not if there is insufficient water flow (min 2.0 litres/min) to
trigger the flow switch.
The thermostat will automa cally cut offthe power supply if it has sensed an abnormal
rise in water temperature.
.
.
-
-
-
-
-
.
.
.
.
.
.
.
.
.
.
Children should be supervised to ensure that they do not play with the appliance.

2
Water Heater Overview
1. Front Cover
2. POWER Indicator Lamp - RED
3. Temperature Control Knob
4. Stop Valve
5. Mesh Filter
6. Rail Support
7. Hand Shower
8. Adjustable Shower Holder
9.
10. PVC Hose
Slider Rail
3
1
2
4
5
6
7
8
9
10

3
Procedures
Heater Ins n
1. Select a suitable posi on in the bathroom.
2. Remove the screw at the bo om of the Heater.
3. Remove the Front Cover by li ing the upward.
4. Mark the 3 m ng points of the Heater Base on the wall.
NOTE: The Heater on should be 1.5m above the bathroom floor.
5. Drill the 3 holes to 34mm depth with 6mm diameter drill bit.
6. Insert the wall plugs and mount the Heater firmly in posi with the screws provided.
Accessories Installa on
Heater Inlet and Outlet Connec on
This Heater is a single point system and the Water Outlet can only be fied to the PVC Hose and Hand
Shower set provided.
NOTE: No control valve or fing can be fied to the water outlet.
1. Connect the Stop Valve to the Heater Inlet with Rubber Washer provided. Use proper tools to
ten the and be careful not to break the Plas c Nut.
2. Connect the incoming water pipe (1/2” BSP) to the Stop Valve.
Make sure to put the Mesh Filter between Stop Valve and incoming water pipe.
3. If in any case, the Stop Valve is not used or omi ed, make sure to put the Mesh Filter between the
heater inlet pipe and incoming water pipe.
NOTE: Do not use white tape during installa on.
WARNING!
The heater tank must be filled up with water before the power supply is switched on.
This is to prevent damage to the he ng element.
5. Connect the PVC Hose and Hand Shower to the heater outlet. Be sure to put in the Rubber Washer.
6. Hook the Hand Shower to the Adjustable Shower Holder and adjust it to your desired posi on.
7. Check for any water leakage.
.
4.
supply to the water heater , the water supply to the water heater must be free from
mud and dirt. Always KEEP the water supply to the water heater free from mud and
1. Mark 2 screw points of the Shower Holder beside the Instant Hot Shower.
NOTE: It is recommended that the top of the poron is in level with the top of
Instant Hot Shower.
2. Use 6mm diameter drill and make the wall plug holes in depth of 34mm.
3. Remove the cap from the Upper Rail Support, screw the bracket to posion.
Replace the cap.
4. Insert the Shower Holder and Lower Rail Support into the Slider Rail.
Put it into the Upper Rail Support.
5. Remove the cap from the Lower Rail Support, screw the bracket to posion.
Replace the cap.

4
WARNING!
The water inlet and outlet must be installed correctly, otherwise the Heater cannot
func on.
Do not use plumbing clement on connec on. If necessary, use only thread or sealing
tape.
Electrical Connec on
WARNING!
The product must be earthed. Improper grounding could cause electrical shock.
Make sure the electrical mains is switched offbefore carrying out any electrical work.
Refer to Wiring Loading Table for the correct cable size.
Use at least 2.5mm2double coated cable.
Lead the power cable from the MCB to a “ON/OFF” double pole linked switch having a
contact separa on of at least 3mm in all poles outside the bathroom, then lead a cable
connected to terminal block inside the unit. (see Fig. 2)
1. Insert the cable through the rubber grommet for side entry or wall embedded entry.
2. Connect the cable to terminal block and fully ghten them as follow (see Fig. 3):
BROWN or RED ---LIVE ( L )
BLUE or BLACK --- NEUTRAL ( N )
GREEN or GREEN/YELLOW --- EARTH ( )
WARNING!
Ensure the wiring connec on is correct.
3. Pull out the Temperature Control Knob from the Front Cover.
4. Replace the Front Cover.
5. Replace the Temperature Control Knob and ghten the screw at the of the Heater.
.
.
.
.
.
.
.
.
Warranty may be void if unauthorised EuropAce installer is used.

5
Wiring Loading Table
Voltage (AC) Power (kW) Current (A) Conductor Size (csa) On/Off
Switch (A)
Fuse/MCB
(A)
mm2Conduit Cable Flexible Cable
240V~
50/60Hz
3.3 13.8 2.5 7/0.67mm 50/0.25mm 20 20
3.6 15.0 2.5 7/0.67mm 50/0.25mm 20 20
4.0 16.7 2.5 7/0.67mm 50/0.25mm 20 20
5.0 20.8 4.0 7/0.85mm 56/0.30mm 32 32
230V~
50/60Hz
3.0 13.0 2.5 7/0.67mm 50/0.25mm 20 20
3.3 14.4 2.5 7/0.67mm 50/0.25mm 20 20
4.0 17.4 2.5 7/0.67mm 50/0.25mm 20 20
5.0 21.8 4.0 7/0.85mm 56/0.30mm 32 32
220V~
50/60Hz
2.4 10.9 2.5 7/0.67mm 50/0.25mm 20 20
3.5 15.9 2.5 7/0.67mm 50/0.25mm 20 20
4.5 20.5 2.5 7/0.67mm 50/0.25mm 32 32
5.5 25.0 4.0 7/0.85mm 56/0.30mm 32 32
6.0 27.3 4.0 7/0.85mm 56/0.30mm 32 32
NOTE:
Refer to Wiring Loading
Table for electrical loading
and correct size of wire
conductor.
Fig. 1
Fig. 2
Fig. 3
Rubber Washers
Brown or Red = Live (L)
Fuse Distributor Board
Miniature Circuit Breaker (MCB)
Double PVC cable over 2.5mm
2
ON/OFF Double Pole Switch
Cable
Green or Green/Yellow
= Earth ( )
Blue or Black = Neutral (N)
Screw
INLETOUTLET
OFF

6
Test Run
1. Turn on the water supply and Stop Valve, the water will flow through the Hand Shower.
2. Turn the Temperature Control Knob to “ON”, the POWER Indicator Lamp (RED) will turn on. The
hot water will come out in a few seconds. The higher the temperature indicator the
warmer is the water temperature.
3. The shower might not be hot enough even at the “MAX” posi on if the incoming water supply from
the mains is too cold or the pressure is too high. In this case, you can adjust the Stop Valve to
reduce the water inflow in order to get the desired water temperature.
4. The height and the direc on of the Shower Holder are adjustable. By depressing the release
and slide the Shower Holder to the desired
5. Move the Hand Shower to the desired angle. A ratchet mechanism in the Shower Holder will hold
the Hand Shower in the desired
6. It is not necessary to turn the Temperature Control Knob to “OFF” when the Heater is not
in use.
7. Switch offthe power supply a er shower.

7
Cleaning and Maintenance
Cleaning the Product
Use only damped cloth with mild detergent to clean the product.
WARNING!
Do not use thinner, benzene or other chemical products. Using these solu ons may result in
degrada on of the product material or coa ng removal.
Clean the Mesh Filter Regularly
Clean the Mesh Filter (see Water Heater Overview) regularly to prevent blockage.
Wiring Diagram
.
Clean the Hand Shower Regularly
(Recommended once a week)
Note: Take care not to damage the holes of the Hand shower Head during cleaning.

8
Type Electronic Power Control
Power Ra ng 3.3kW 230V~ 50Hz
Min. Water Flow Rate 2.0 Litres/min
Max. Inlet Water Pressure 6.0 Bar
Water Connec on 1/2” BSP Single Point System
Dimension 340 x 220 x 100mm
Weight 2.4kg
NOTE: The specific product cosme design and accessories parts shown are correct at the me
of pr They may be subjected to change without prior no ce.
Min. Inlet Water Pressure 0.1 Bar

Product Warranty
The Warranty Card is not provided in the product packaging. You can register the product warranty
online at our website https://www.europace.com.sg/ewarranty/ within 7 (seven) days from the date
of purchase. You will enjoy an additional 3 months of the product
standard warranty when you register online. Please produce your E-warranty registration when
requesting for repair and service at our Service Centres nearest to you.
In the event, if you are unable to register the product warranty online you must produce your
purchase receipt/tax invoice and such other documentary proof of purchase of the appliance when
requesting for repair and service.
Product Warranty Coverage
You may nd out your product warranty coverage at the link below before calling our Customer
Service Hotline [phone] or visiting our Service Centre.
http://europace.com.sg/ewarranty/src/cupload/settings_pd-
f/1/1-1-2c899-1563960978-WARRANTY-COVERAGE-19_0221.pdf
TERMS & CONDITIONS OF WARRANTY (THIS WARRANTY IS VALID IN SINGAPORE
ONLY)
Your appliance is warranted against faulty design, workmanship or materials for a period of
12 months unless otherwise stated from the date of purchase, subject to the following terms &
conditions herein below:-
1) That the owner shall register the product warranty online at our website www.europace.com.sg
within 7 (seven) days from the date of purchase.
2) That the appliance shall be used solely for domestic purposes and not for commercial purposes or
any other purposes whatsoever and used strictly under the instruction for
operation as provided by the manufacturers or the appliance.
3) That if any time during the warranty period any part or parts of this appliance is removed,
tampered, modied, adjusted, altered, handled or repaired in any way whatsoever by any persons
other than those authorized by Strategic Marketing (S) Pte Ltd, this warranty shall immediately cease
to be valid and become void.
4) That the owner shall produce the E-warranty registration or tax invoice/receipt and such other
documentary proof of purchase of the appliance to our satisfaction as we may deem necessary
when requesting for repair and service.
5) That our decision on all queries relating to complaints as to defects either of workmanship or of
materials shall be conclusive and the owner shall agree to abide by such a decision. Any appliance or
defective part which has been replaced shall become our property.
6) The terms and conditions of this warranty shall be contained exclusively in this document and no
other presentation of provision, either written or otherwise, regardless of the origin of the same,
shall be accepted as either adding or removing from these terms and conditions.
7) That this warranty shall cease to be valid and void if the appliance is exported or
relocated from Singapore.
8) That there shall be no removal, alteration, defacement, or made illegible/tampered or any kind of
the serial number on the appliance.
9) That the owner shall be fully responsible for the due delivery and collection of the appliance for
any work done according to this warranty. Transportation expenses incurred for delivery or handling
the appliance are chargeable to the owner.
10) Transportation and labour charges apply after the full parts warranty expires. Refer to https://w-
ww.europace.com.sg/ewarranty/ for more information.

In addition to the above, this warranty shall be subjected to the following limitations and
exclusions:-
a)The appliance shall be warranted by STRATEGIC MARKETING (S) PTE. LTD. from date of purchase
only for a period of:-
10 years - Heating Element warranty applies to selected models of Storage Water Heaters.
- Tank Leakage warranty applies to selected models of Storage Water Heaters.
8 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
10 years - Compressor warranty applies to selected models of Refrigerators.
6 years - Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
- Compressor warranty applies only to selected models of System Air Conditioners
and Portable Air Conditioners.
5 years - Compressor warranty applies to Refrigerators, Freezers, Wine Coolers, Portable Air Condi-
tioners & Casement Air Conditioners (Outdoor warranty). Transportation is chargeable from the 2nd
year to 5th year.
- Compressor warranty applies to Dehumidiers (Walk-in warranty)
- Motor warranty applies only to selected models of Stand Fans (Walk-in warranty).
3 years - Full parts warranty applies only to selected models of Air Puriers & selected
models of Dehumidiers (Walk-in warranty).
- Heating Element warranty applies only to selected models of Garment Steamers
(Walk-in warranty).
- Motor warranty applies only to selected models of Jet Turbine Fans & selected
models of Air Coolers (Walk-in warranty).
2 years - Motor and internal parts warranty applies only to selected models of Stand Fans,
selected models of Oscillation Power Fans & selected models of Air Puriers
(Walk-in warranty).
- Heating Element warranty applies to selected models of Electric Ovens &
selected models of Kettle Jugs. (Walk-in warranty)
- Motor warranty applies only to selected models of Jet Turbine Fans
(Walk-in warranty).
- Full parts warranty applies only to Wine Coolers of 34 Bottles & above.
1 year - Full parts warranty applies to *Lifestyle Products (cash & carry items), Small
Kitchen Appliances, Fans, Air Coolers, Wine Coolers of 20 Bottles & below, Mini
Bar Fridge (Walk-in warranty)
- Full parts warranty apply to Refrigerators, Air Conditioners & Freezers
(Outdoor warranty).
Check out the warranty coverage of your appliance at www.europace.com.sg
b) The owner waives all or any claims to compensation monetary or otherwise which he/she may be
entitled to and shall agree to accept any compensation whatsoever by way of additional repairs or
otherwise which we in our absolute discretion may deem t to oer. The giving of compensation
shall be subjected to the other provisions of the warranty.
c) This warranty shall not be transferable, negotiable or assignable to any third party.
d) The warranty does not include transport delivery or handling charges incurred in the transporta-
tion of the appliance to and from Strategic Marketing (S) Pte Ltd.
e) Damage caused during transit where the appliance is transported for servicing, repair, or in
relation thereof or connection therewith.
f) In respect of refrigerator and air conditioner only, upon the expiry of 12 months from the date of
purchase, this warranty will not cover transport, refrigerant and labour to install a new compressor.

g) This warranty will not cover chemical cleaning, maintenance service, general service and
overhaul, which if conrm is chargeable.
h) Defects or fault in the appliance which has been used for commercial purposes or which have
been rented/leased or which have been otherwise subject to other than household use.
i) Claims for damaged/missing parts after 3 days from the original date of goods received will not be
valid.
j) This warranty and the Replacement Scheme does not particularly cover damages and/or defects
arising from
• Usage of wrong electrical supply/voltage.
• Usage not according to the Instruction Manual provided by the manufacturers.
• Misuse, accidents, negligence, abuse, improper installation, or any manner of tampering.
• Normal wear and tear.
• Corrosions rusting or stains.
• Scratches, dents on the unit body, casing or paintwork of the appliance.
• Act of God, re, ood and civil unrest.
• We shall not under any obligation, legal or otherwise to repair this appliance or one to one
exchange if the same shall be required as a result of losses, damages, and malfunctions arising from
any of the causes mentioned in the paragraph.
k) All accessories, external parts and extruded parts such as front panel, casing, door, glass cover,
glass door, cable/cord assembly, batteries, adaptor, plug, remote control, control knob, buttons, lter,
UV lamp, oven tray, wooden rack, exhaust hose, xtures, panels, cover, lid and lever, plastic parts, fan
blades, blade guard, inner pots, brushes, water tanks, attachments made of glass, plastic and/or
porcelain, detachable parts, and other option items are excluded from this warranty.
All services provided after the warranty period will be chargeable at standard rates determined by
STRATEGIC MARKETING (S) PTE. LTD.
The terms and conditions of this warranty shall be varied except with the written and express
consent or agreement of Strategic Marketing (S) Pte. Ltd. While Strategic Marketing (S) Pte. Ltd.
endeavours to repair any defects after the warranty period, it is subject to availability.
It is hereby expressly provided that any liability of Strategic Marketing (S) Pte. Ltd. for any loss or
damage whatsoever arising from, relating to or in connection with the purchase of the appliance
shall not exceed the purchase price (excluding installation costs) of the appliance. Similarly, Strategic
Marketing (S) Pte. Ltd.’s liability for any breach of this warranty shall be limited to the purchase price
(excluding installation costs) of the appliance.
* Lifestyle Products - Garment Steamer, Humidier, Dehumidier, Air Purier, Mini Bar-Fridge.
* Walk-in warranty - Customers are obliged to bring the warranted products to Strategic Marketing
(S) Pte. Ltd. Service Centre for repair/service during the warranty period.
Ver. 20 _0312
Scan QR Code for
the online Warranty
Registration

Ver. 20 _0312
System Split Aircons | Tel: [phone]| Email: [e-mail] (Twin City)
Portable & Casement Aircons | Tel: [phone] | Email: [email protected] (Jia Yue)
Refrigerators, Washing machines, Cookers & other major appliances |
Tel: [phone] | Email: [email protected]om.sg (TnG)
RELATED PRODUCTS & MAIN CONTACT HOTLINE