EV Rider S19AF User manual

USER MANUAL
S19AF
Electrically powered scooter Class A (EN 12184)
Intended Use:
Maximum safe slope: 3° (Not intended for use outdoors)
The product is not intended for visually impaired people.
Riders need to be mentally and physically apt to ride this scooter.
Finger dexterity is required to operate this scooter..
Users under 12 years of age can’t use this scooter without parental or professional consent.
The driving distance will be reduced if the power scooter is used frequently on slopes, rough ground or to climb curbs.
This vehicle is suitable for land or air transportation. (Please check with your airline for approval before flying)
 Don’t operate your power scooter without completely reading and understanding this user manual!
 Do not operate the scooter with low charge batteries, since the occupant could be stranded.
 Battery should be disconnected from the scooter during transportation/shipping.
EV Rider, LLC
6410 Arc Way - Suite A
Ft. Myers - FL 33966 USA
1

CONT ENTS
Safe t y Inst r uc t io n s
Ele ctro magn e t i c Interference (EMI)
T r an spo r t ing the Scooter
Spec ificatio n s
Comfort Adjustment
Control Panel Operation
Riding on the R o ad
Emergency Charging Procedure
Charging In s t r u ct io n s
Battery Instruction and Main t en an ce
Scoo t e r Main t en a nce and R epai r
T r o u ble s h oo t ing and Fault R epai r
Warranty
SAFETY I NS TR UCT IO NS
Do not ride you r
scooter in t r affic .
Do not attempt t o
climb curbs g r e at e r
t h an the m ax im um
r e c o m m e n d e d in
the s pe cs.
Do not make s harp
turns or sudden st ops
while riding you r
sc oo t e r .
Do not remove you r
hands and legs f r o m
the scooter when
riding the scooter .
Always use a seat be l t ,
and keep your feet o n
the scooter at all t ime s.
Never use mobile
phones or r adi o
transmitters such as
walkie - t alkie s .
Never operate t he
scooter while you are
under the influence o f
alc o h o l.
Make sure that t he r e
are no obst acle s
behind you wh il e
reversing your sc oo t e r .
Do not ride you r
scooter during snow in
order to avo id
acc id en t s.
Do not all o w
unsupervised ch ildre n
to play near t h is
equipment while t he
batteries are ch a r ging.

 Warning – Do not operate your scooter for the
first time without com ple t ely reading and
understanding this owner’s manual.
1. Do not operate the s coo t e r on the road. Obey all
local pedestrian traffic rules. Be aware that it
may be difficult f or traffic to see you when you
are seated on the scooter. Wait until your path
is clear of traffic, and then proceed with extreme
caution.
2. To prevent injury to yourself or ot hers , alw ay s
ensure that the power is switched off when
getting on or off of the scooter.
3. Always check that the drive wheels are
engaged (drive mode) before iding. Do not
switch off the power when the scooter is s t ill
moving forward. This will bring the scooter to
an extremely abrupt stop.
4. Do not use this product or any available
optional equipment without first completely
reading and understanding these in s tr u cti ons. If
you are unable to understand the warn i n gs ,
cautions or instructions, contact your dealer
before attempting to use this e qu i pmen t,
otherwise injury or damage may occur.
5. There are certain situations, including s ome
medical conditions, where the scooter user will
need to practice op era t i n g the scooter in the
presence of a trained attendant. A trained
attendant can be defined as a family member or
care professional especially trained in
ass i s t i n g a scooter user in various daily living
act i v i ti e s .
6. Do not attempt to lift or move the scooter by
any of its removable parts including the
arm rest s , seats or s h ro u d s . Personal injury and
damage to the scooter may re s u lt.
7. Never try to use your scooter beyond its
limitations as described in this manual.
8. Please do not sit on your scooter while it is in a
moving vehicle such as a car , bus or tra i n .
9. Keep your hands away from the wheels (tires)
while riding the scooter . Be aware that loo s e
fitting clothing can become caught in the drive
wheels.
10. Consult w i t h your physician if you are
taking prescribed medication or if you have
any certain physical limitat i o n s . Some
me dicat i ons and limitations may impair your
ability t o operate scooters in a safe manner.
C o n s u lt with your physician if you are taking
any medication that may affect your ability to
operate your s coo t e r s afe ly.
11. Do not drive or s i t on the scooter when in
freewheel m od e .
12. Do not remove the anti-tipper.
13. Always switch off the scooter and charger
before doing any work or using any tools on
the scooter.
14. Do not climb a gradient at an a ngle . Always
drive straight up a gradient, as this greatly
reduces the risk of tipping or a fall. Do not
climb a gradien t steeper t h an 6º.
15. Do not drive backwards down any s tep , curb or
other obs ta cle . This may cause the s coo ter to tip
or fall.
16. Always reduce your speed and maintain a
stable center of gravity when cornering
sharply. Do not corner sharply when driving
scooters at higher s pe eds .
17. Operating in ra i n , snow, s alt , m i s t and on icy or
slippery surfaces may have an adverse affect
on the electrical s y s tem .
18. Beware the motor may be hot after use. Do
not touch or access the motor directly until i t
has cooled dow n .
19. Never s i t on your scooter when it is being u s e d in
connection with any type of lift or h oi s t . Your
scooter is not designed with such use in mind
and any damage or injury incurred from such
use is not the responsibility of EV Rider .
21. Always ensure the scooter is fully unfolded
before s i tt i n g on the scooter. Do not fold the
scooter until you have fully exited the scooter,
and the backrest on the scooter s e at is folded
dow n .

 Modifi ca ti o n s
Your scooter has been designed to be as practical as
p oss i b le . However, under no circumstances s hou ld
you modify, a dd , re m o ve , or disable any part or
function of your scooter. Personal injury and d a m ag e
to the scooter may r e s u lt .
1. Do not modify your power scooter in any way not
authorized by EV Rider . Do not use accessories
i f they have not been tested or approved for EV
Rider p rod u ct s .
2. Get to know the feel of your power scooter and
its ca p a b ili ti e s . EV Rider recommends that
you perform a safety check before each use to
make sure your scooter operates sa fe ly .
 Inspections prior to using your power s coote r:
1. Please check all electrical connections and make
sure they are tight and not corrod e d .
2. Please check all harness connections and make
sure they are secured p ro p e rly .
3. Please check the b rakes .
 Weight li m itati on .
1. Do not exceed the weight capacity stated in the
Specification s e cti o n . Exceeding the weight
capacity voids your war r a n ty . EV Rider will not
be held responsible for injuries or property
d a m ag e resulting from failure to observe weight
li m itati on s .
2. Do not carry passengers on s coo te rs . Carrying
passengers on your scooter may affect the center
of gra v ity , resulting in a tip or a fall.
 Tem p e rature
1. Some of the parts of the scooter are s u s ce p ti b le
to change in te m p e rature . The controller can only
operate in temperature that ranges between
-25ºC ~ 50ºC (- 13 ºF to 122 º F) .
2. At extreme low te m p e rat u re s , the batteries may
fre e z e , and your scooter may not be able to
operate . In extreme high te m p e rature s , it may
operate at slower speeds due to a safety feature
of the controller that prevents damage to the
motors and other electrical com p onen ts .
ELECTROMAGNETIC INTERFERENCE
The rapid development of ele ctr on i cs , especially in
th e area of commun i ca ti on s , has saturated our
env i ron men t with electromagnetic (EM) radio wa ve s
that are emitted by te lev i s i on , radio and
communication s i gna ls . These EM wave are inv i s i b le
and their strength increases as one approaches the
s ou r ce . All electrical conductors act as antennas t o
the EM signals and , to varying d e gre e s , all power
wheelchairs and scooters are susceptible t o
electromagnetic interference (E M I ) . The interference
could result in abnormal, unintentional movement
a n d / or erratic control of the veh i cle . Power s coote r s
may be susceptible to electromagnetic interference
(E M I ) , which is interfering electromagnetic energy
emitted from sources such as radio s ta ti on s , TV
s ta ti on s , amateur radio (HAM) t ran s m i tter s , two-way
radios, cellular phones and alarm s y s te m s . The
interference (from radio wave sources) can cause the
power scooter to release its brake s , move by itself or
move in unintended d i re cti on s . It can also
permanently damage the powered scooter’s control
s y s te m . The intensity of the EM energy can be
measured in volts per meter ( V / m ) . E a ch powered
scooter can r e s i s t EMI up to a certain in te n s ity . This i s
called “i mm un i t y level”. The higher the imm un i ty level
the greater the p rotecti on . At this ti me , current
technology is capable of providing at le a s t 20 V / m o f
i mmun i t y level , which would provide useful protection
against common sources of radiated EMI.
Following the warnings listed below should reduce
the chance of unintended brake release or powered
scooter movemen t that could result in serious in j u r y :
1. Do not turn on hand-held personal
communication devices such as citizens band
(CB) radios and cellular phones while the
powered scooter is turned on .
2. Be aware of nearby transmitters such as radio
or TV stations and try to avoid coming close t o
th em .
3. If unintended movemen t or brake r ele a s e
occu r s , turn the powered scooter off as soon as
it is s a fe .

Model
S19AF
Weight Limit
250 lb. /115k g (18 s ton e )
Overall D i men s i on s
(L x W x H)
86 x 42 x 84cm
34” x 16 ½ ” x 33 ”
Folded D i men s i on s
(L x W x H)
73 x 44 x 42cm
28¾” x 17 ½ ” x 16 ½ ”
Se a t D i men s i on s
(L x W x H)
32 x 40 x 38cm
12½ ” x 16” x 1 5 ”
Footplate Length
3 7 cm
14 ½ ”
Wheelbase Length
63cm
2 5 ”
Turning Radiu s
7 8cm
3 1”
Ground Clearance
3 . 5 cm
1. 4”
Drive Wheel
200mm x 50mm
(8” x 2” ) PU Tire
Front Wheel
180mm x 40mm
(7” x 1.6” ) PU Tire
Rear Anti-Tip
Castor
Standard
Maximum S p ee d
3.5 mph
6 kph
Maximum R a n ge
6 m i le s
10 km
Stability
3º (Dynamic)
6º (Static)
Weight
42 lb. / 19 kg (with battery)
38.5 lb. / 17.5kg (without battery)
Charger Type
2A 110/2 40V
Li-Ion Charger
Controller
50A
Dynamic
Motor
180W
24V
Battery
Lithium-Ion Battery
24V 8.7 A h
4. Be aware that adding accessories or
componen ts , or modifying the powered s coote r ,
may make it more susceptible to interference
from radio wave sources ( N ote : It is difficult to
evaluate the effect on the overall i mmun i t y of
the powered s cooter) .
5. Report all incidents of unintended m o vemen t or
brake release to the powered scooter
manufacturer, and note whether there is a radio
wave source ne a rb y .
TURN OFF YOUR POWER SCOOTER AS SOON AS
POSSIBLE IF YOU EXPERIENCE THE
FOLLOWING:
 Unintentional scooter movements
 Unintended or uncontrollable d i re cti on .
 Unexpected brake r ele a s e
The higher the immunity level the greater the
p rotecti on . Your powered scooter has an immunity
level of 20 V / m which should protect agai n s t
common sources of EMI. Warning: The scooter itself
can disturb the performance of the electromagnetic
fields such as emitted by an alarm s y s te m .
SP ECIFICA TION
TRANSPORTING THE SCOOTER
The scooter is suitable for transportation in the cargo
hold of an aircraft.
The scooter should be folded , the key removed
and the battery d i s conne cted . This will inhibit the
scooter from op e rati on .
The lithium battery used in the scooter is certified as
safe for airline tran s po rtati on .
No te :
Maximum Range and Speed are based on optimal
conditions. User weight, battery condition, te mp eratu r e,
terrain, gradient, weather conditions and driving style ma y
all reduce the maximum range and spe ed .
Manufacturers reserve the right to change
specifications without prior noti ce . Specifications of the
product purchased may differ from those stated .

UNFOLDING THE SCOOTER
1. Position the scooter with rear wheels and anti-
tip wheels on the ground (as shown b elow) :
2. Insert the key in to the ignition of the scooter
and switch the scooter on .
3. The green button (green
arrow below) on the
s coote r should now be
illu m i n a te d . Press it then
release the button
and the scooter will
automatically unfold .
A lte rn a ti vely , press
the green button on
the re m ote .
(In case of emergency , press the red button on the
rear of the scooter to stop the un folding
proced u re . If this ha pp en s , remove the hazard and
keep your finger on the green button until the
scooter is fully unfolded) .
4. Switch off the
scooter using
the key and lif t
up the
b a ck re s t
(highlighted
in the picture
right)
FOLDING THE SCOOTER
1. Turn the key off and dismount the scooter.
2. Fold down the b a ck re s t of the s e a t ( h i g h li g h te d
on the picture b elow) .
3. The red button (red
arrow below) on the
s coote r should now be
i llu m i n a te d . Press it,
then r ele as e
the button and the
scooter will a u tom a ti ca ll y
fold .
A lte rn a ti vely , press the
red button on the r em ote .
(In case of emergency , pre ss
the green button on the rear
of the scooter to stop the
folding proced u re . If t h i s
h a pp en s , remove the hazard
and keep your finger on the
red button until the scooter i s
fully folded ).
4. Switch the scooter off using the ignition and
remove the key .

SCOOTER OPERATION
Control Panel
handle ba rs . Squeeze the left hand side of the
wigwag paddle (BLACK) towards you and the
scooter will move ba ck ward s , emitting an audible
reverse a la r m . To b ra ke , release the wigwag
paddle which will return to neutral and activate
the electromagnetic brake automatically and
bring the scooter to a prompt s to p . The wigwag
paddle allows you to control the speed of the
scooter up to a maximum speed determined by
the Speed Dial. The further the wigwag paddle is
d e fle cted , the faster the scooter will go (up t o
3 . 5 m p h ) .
Warning
Do not operate both left and right hand
sides of the wigwag s i mu lt a neou s ly .
You will not be able to control the
s coote r.
How To Operate Your Scooter
• Key Ign i t i on . The key ignition acts as the power
switch for the scooter. To switch the power on ,
turn the key clockwise and battery gauge should
i llu m i n a te . To switch the power off, turn the key
counter- clockwise , after which the battery gauge
should switch off and the key can be r em o ve d .
Do not turn the ignition off wh i le riding as
t h i s will lead to an emergency stop and
possible risk of damage or in j u ry .
• Speed Dial. Turn the speed dial to determine the
maximum speed of the scooter. Turn the dial
clockwise to increase the speed setting and turn
the dial counter-clockwise to decrease the s p ee d
s e ttin g.
Do not adjust the speed dial while riding
as t h i s could result in loss of control. Do
not s e t the highe s t speed while riding
indoors.
• Moving and Braking. To move forwa r d , s q uee z e
the right hand side (RED) of the wigwag paddle
with your hand towards you while holding the
• Horn Bu tton . Press the horn button to sound the
h orn . Release the button to stop the ho rn . The
horn is the green button located on the control
panel.
• Braking – E le ctr omagne t i c Bra ke . Release the
wigwag paddle com p le tel y , and the
electromagnetic brake will be activated
automatically and the scooter will s top .
When on a gradient, never s e t the vehicle
to freewheel m ode . The brakes will not be
app li e d .
• Light. Press the light switch to turn on the
headlight. Press the light switch again to turn the
light off.
N ote : the light will only operate if the power i s
switched on at the ign i ti on .
• Handlebar Height Ad j u s t men t . Turn the large
adjustment knob on the front of the t i lle r
anticlockwise to release the handlebar. Slide the
handlebar to the required positi on , then turn the
knob clockwise to secure the handlebar in p la ce .

• Battery Gauge. The battery gauge on the t i lle r
console lights LEDs to show remaining p owe r :
Green (3 or 4 LEDS lit) - 40% - 100% capacity
Yellow (2 LEDs lit) - draining charge (10% - 30%)
Red ( 1 LED lit) - immediate recharge is nece ss a r y .
The remaining power indicated by the battery gauge
will vary by the driving time incurred and how you
ride. Repeated starting, stopping and climbing will
consume power more q u i ckly . The gauge is s hown
above .
Please keep hands/fingers out of machine during the
folding/unfolding process.
The scooter is not for use as a seat in a motor
vehicle.
RIDING ON THE ROAD
• Starting and Riding
1. Make sure the scooter is fully unfolded .
2. Make sure the tiller has been secured p ro p e rly .
3. Switch the key ignition to the on position .
4. Check the battery gauge to check there is enough
power for your j o u rn ey . If you have any doubt
about the remaining power, recharge the ba tte ry
pack before u s e .
5. Se t the speed dial to a position you feel safe and
comfortable w ith .
6. Check the wigwag paddle and automatic brake
work corr e ct ly .
7. Before riding, check the env i ron men t around you
is safe for you to ride your scooter.
Warning
Be careful while in crowded area s . While
reversing the veh i cle , be aware of people or
objects behind y o u .
• Stopping
1. Release the wigwag paddle com p le tel y . The
vehicle will automatically decelerate and
s top .
2. Switch the scooter off at the key ignition and pull
out the key .
Stopping distance will vary with speed s o
begin braking as early as p oss i b le .
Always park on flat grou n d , switch off and
remove the key before d i s moun ti n g.

EMERGENCY CHARGING PROCEDURE
BATTERY CHARGING AND CARE
The scooter comes with an emergency charging cab le .
If the scooter is folded up and the battery i s
completely flat, then the standard charging s ocke t
ca n be difficult to acce ss . In t h i s in s ta nce , the
emergency charging cable can be installed to allow
the battery to be charged while the scooter is fol d e d .
The emergency charging cable is shown below:
To install the charging cable, plug t h i s in to connector
cable at the front of the underside of the s coote r
(as shown b elow) .
Install the cable, then proceed to charge the battery
as described in the next s e cti on .
Step 1. Insert the charger in to the power outlet and
s witch the power on . Ensure the charger is not
connected t o the scooter, and one of the charger
LEDs is lit g re en .
Step 2. In s e r t the round plug on the charger in to the
charging port of the scooter (arrow b elow) . The LED
should change from green to red. The LED will
change back from red to green when charging is
comple ted .
The scooter should be left on charge until the battery
is fully r ech a rge d . A full recharge t a ke s around 5
hours . The status of the charge is shown by the LED
lights on the charger, and is described b e low :
Statu s
Power LED
Status LED
Standby or Charging
Complete
RED
GREEN
Charging in p rog re ss
RED
RED
Over cu rr en t/ v ol tage/
Tem p e ratu re , or other
fault s ta t u s
RED
Fla s h i n g
RED and
GREEN
Ensure that the charger is removed from
the power outlet and the scooter after
charging. Failure to do t h i s may flatten
the ba tte ry . Do not remove the battery
pack while the scooter is switched on .

Warning
1. Only use the charger supplied with the
scooter. Using the wrong type of
charger may cause damage. Never
disassemble or modify the s coote r .
2. Always charge the scooter in a well
ventilated s pa ce . Avoid direct s un light
or contact with water and m oi s t u re .
3. Do not charge or operate the scooter in
temperatures below - 10 º C or above
5 0ºC (14
o
F and 122
o
F) . Do not
expose the battery t o these
t em p e rat u re s .
4. The charger is for indoor use only .
Su gg e s ti on s
1. Do not disconnect the charger cord until
charging is com p le te d .
2. When fully charged the battery charger
will still trickle charge the battery for
optimum range.
3. Even when not in use, the scooter s hou l d
be charged at le a s t every week t o
ensure battery longe v ity .
4. Ambient temperature will e ff e ct
charging ti me . Charging time will be
longer in cold env i ron men ts .
5. The battery carries a 1 year warranty
which covers manufacturing defects
only . It does not cover battery faults as
result of not following the g u i d e li ne s
he re i n .
Battery D i s conne cti o n
It is recommended that the battery is disconnected if
the scooter is not going to be used for a long period of
ti me , or for certain methods of tran s po rtati o n.
For air transportation the battery should be
disconnected before t ran s p orti n g .
To disconnect the b a tter y :
1. Remove the battery com p a rtm en t cover by
lifting cover up using the ignition key or a
small flathead screwdriver.
2. Once the cover is r emove d , unplug the black
connector shown below.
3. Reinstall the battery com p a rtm en t cover to
prevent d u s t and moisture getting in to the
compartment.
4. To replace the battery for a new one, follow
steps (1) and (2) above, undo the hook
and loop strap and remove the battery.
o Install only new batteries of the same
type in your product.
o Batteries should be recycled or
disposed of as per state and local
guidelines.
4.

CARE AND MAINTENANCE
Weekly Checking
Check the following items weekly or before riding . I f
you find anything abnormal contact EV Rider for
further inspection or ad v i ce .
• Tiller. Ensure it is not loose and can turn s m ooth l y
• Speed control dial. Ensure it adjusts freely .
• Wigwag padd le . Ensure scooter moves when
lever is de pre ss e d , and stops when lever is
re le a s e d .
• Motor. Check for any abnormal noise and
the electromagnetic brake works
co rr e ctl y .
• Seat. Make sure is not loose and the backrest folds
down with ease.
• F reewheel Lever. Ensure it works co rr e ctl y .
• Ti re s . Check tire tread depth and for any signs of
damage such as cracking.
Service R e cord
To ensure your scooter is correctly serviced contact
EV Rider to direct you to an authorized dealer for
regular servicing. We recommend that scooters are
serviced at lea s t a nnu ally , and your dealer may
charge a fee for thi s .
A copy of the service record is at the back of thi s
handbook.
Even if the scooter has not been u s e d , it
should still be serviced an nu ally .
Battery and Ti re s
• For information on the battery pa ck , please read
the section on Battery Charging and C are .
• Tires condition will be affected by how you drive
the scooter and what terrain it is ridden on .
• The scooter comes with solid t i re s which are
puncture p roof , so there is no need to check tire
pre ss u re .
Cleaning
• Use a soft , wrung dry cloth to keep your s coote r
clean and d u s t fre e . Use a damp cloth and mild
detergent to clean the s co ote r.
Storage
• It is advised to store the scooter folded. If the
scooter is going to be stored for a long ti me , the
battery should be fully charged and
d i s conne cted .
 Store the scooter in environments which are free from direct
sunlight and water or moisture
 Don’t use a hose pipe or splash water directly onto the scooter
 Don’t user gasoline, solvents or vaporizing solutions as these
may damage body panels. Do not use wax.
 Ensure the charger is unplugged and the scooter switched off
before cleaning the scooter
Moving About
1. Switch off the scooter using the ignition key and
di s m o un t from the s coote r .
2. Lift the scooter by the chassis on l y .
3. For your safety ask for help if r e q u i red . You will
need two or more people when moving or lif ti n g
the scooter as a wh ole .
Never lift the scooter by the bumpers or body panels
as this can cause injury or damage.
 Visually inspect the tires t read . If less than 1m m
(1/32”), contact EV Rider for the location of your
nearest authorized dealer.

No . of
Flashes
Description
Meaning
1
Battery low
Recharge the ba tter i e s
2
Low battery
f ault
The batteries have run out.
Recharge the ba tter i e s.
Check the battery and
associated wiring
3
High battery
f ault
Battery voltage is too h igh .
Due to overcharging or steep
descent. Reduce speed i f
travelling down a slope.
4
Time out or
controller too
hot
The scooter may have stalled .
The scooter off and leave for a
few minutes.
Check motor is not f ault y .
5
Park brake
f ault
Check the scooter is not in
freewheel mode .
Check park brake and w i r ing .
6
Drive inhibit
Out of neutral at power up and
battery charge connec ted .
Release wigwag paddle and
remove ch a r ge r .
Wigwag may require
recalibration.
7
Speed Pot
Fault
Check speed pot and th r o ttl e
pot are not faulty.
8
Motor
voltage f ault
Check the moto r , connectors
and wiring are not faulty
9
Other error
Check all connections and w i r ing .
Possible controller fault.
Sy mp tom : Horn sounds involuntarily / automatically
 All upholstery can be washed with warm water
and mild s oap . Occasionally check the s e a t and
back for sagging, cuts and te a rs . Replace i f
nece ss ary . Do not store your scooter in damp or
humid conditions as this will lead to mildew and
rapid deterioration of the upholstery pa rt s .
P r ob lem :
The scooter has diagno sed
a f ault
R em ed y :
Ensure the wigwag paddle
is released and switch the
scooter off and on.
Recharge batteries if error
persists.
 All moving mechanisms will benefit from s i m p le
lubrication and i n s p e cti on . Lubricate u s i n g
petroleum jelly or light oi l . Do not use too much
oil, otherwise small drips could stain and
damage carpets and furnishings etc. Alwa y s
perform a general inspection of the tightness of
all nuts and bolts .
ANNUAL S E RVICE
We recommend the scooter is servicing by annually
by an authorized te chn i ci an. Contact EV Rider to be
referred to one near you.
The scooter comes with a Dynamic 50A controller which monitors
the operation of the scooter. If a fa u l t state occurs , then the left
most LED on the ba t te ry gauge will flash in s e q uence . In the event
of a fault s tate , count the number of flashes and refer to the table
b e low :
TROUBLESHOOTING
Sy mp tom : Scooter will not switch on
P r ob lem : R em ed y :
Battery not connected Check batteries connected
Circuit breaker has tripped Push circuit breaker to reset
Sy mp tom : Scooter will switch on but will not run
P r ob lem : Flat Remedy: R ec ha r ge
battery Charger battery Unplug
plugged in charger from scooter
Motor in freewheel mode Push down freewheel lever
Sy mp tom : Scooter appears slow
P r ob lem :
Flat battery
Speed setting slow
Remedy: R ec ha r ge
battery Turn up
speed dial
Sy mp tom : Tiller appears loose or will not swivel freely
P r ob lem :
Tiller adjustment knob loose
R em ed y :
Tighten tiller adj ustmen t
knob

PRODUCT WARRANTY
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be
defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor
charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of
purchase, serial number and the date of purchase are always required. For warranty service, contact EV Rider for the location of
your nearest authorized dealer.
SHIPPING -DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the
expense of the purchaser.
SHIPPING -INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or
international location will be the responsibility of the purchaser. International and offshore end-users must contact the
dealer/distributor directly to initiate the warranty process.
ONE-YEAR WARRANTY EXCEPTIONS Motor: In cases where there is an increase in the operational noise level, the
warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the
scooter).
The batteries are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-N-Ride
scooter.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return
faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning
items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are
the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This
Warranty excludes:
seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation,
excessive loading, maintenance, or storage, commercial use or use other than normal.
f the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a
defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in
performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not
covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the
date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the
exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of
incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
EV Rider, LLC // www.evrider.com
800-944-1997