FOR-DE REDGUM IKON MOBILITY MOVE User manual

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IK4SEB (BLUE)
IK4SEO (ORANGE)
Edition 1
USER MANUAL
Please read and keep these instructions
REDGUM Brand
MOBILITY
AUSTRALIAN
OWNED / OPERATED
PORT
ABLE MOBILITY SCOOTER

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IKON Mobility owns the copyright to the MOVE Portable Mobility Scooter user manual.
Any information contained in this user manual shall not be photocopied, reproduced or
translated into any other languages without the prior written consent of IKON Mobility.
IKON Mobility strives to provide the highest quality products possible.
Product is subject to change without notice.
© Copyright IKON Mobility
IKON Mobility is part of FOR-DE Group Pty Ltd
REDGUM Brand
MOBILITY

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CONTENTS
1. INTRODUCTION
2. FEATURES
3. SPECIFICATIONS
4. SAFETY ADVICE
5. SAFETY ADVICE (CONTINUED)
6. EMI WARNING
7. EMI WARNING (CONTINUED)
8. UNPACK and INSPECT SUPPLIED PARTS
9. GLOSSARY OF SCOOTER
10. SCOOTER SET UP PRIOR TO USE
11. CONNECT BASE
12. CONNECT BASE (CONTINUED)
13. RAISE TILLER
14. UNLOCK TILLER
15. FIT BASKET
16. FIT BATTERY PACK
17. FIT SEAT
18. LIFT UP BACKREST
19. PREPARE THE SCOOTER FOR USE
20. ROTATE UP ARMRESTS
21. ROTATE SEAT
22. ADJUST SEAT HEIGHT
23. ADJUST ARMREST WIDTH
24. ADJUST ARMREST ANGLE
25. ADJUST TILLER ANGLE
26. INSPECT THE SCOOTER PRIOR TO USE
27. CHARGING BATTERY PACK
28. CHARGING BATTERY PACK (CONTINUED)
29. PREPARE TO RIDE THE SCOOTER
30. TURN ON SCOOTER
31. SCOOTER CONTROLS
32. OPERATING THE SCOOTER
33. RESET THE BATTERY PACK
34. DISENGAGE MOTOR (FREEWHEELING)
35. PULL APART THE SCOOTER
36. REMOVE SEAT
37. REMOVE BATTERY PACK
38. FOLD DOWN TILLER
39. PULL APART THE BASE
40. LIFTING THE SCOOTER
41. TROUBLESHOOTING
42. INSPECT / MAINTAIN / SERVICE
43. CLEANING THE SCOOTER
44. WARRANTY
45. WARRANTY (CONTINUED)
46. ACCESSORIES
47. ACCESSORIES
48. ACCESSORIES (CONTINUED)

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INTRODUCTION
Thank you for purchasing this IKON Mobility product.
If you have any issues or questions about the MOVE Portable Mobility Scooter
please contact your supplier or IKON Mobility direct:
T: [phone]
E: [e-mail]
A: 1 Business Way, Malaga, Western Australia 6090
INTENDED USE
This product has limitations and should be used in accordance to these guidelines.
Failure to follow these guidelines may result in damage to the product and injury
to the user.
This equipment MUST be assembled and used by a competent person. It is the
responsibility of the user to ensure the suitability of this product for its intended use.
The user should consult their appropriate healthcare professional if unsure of the
correct product usage for their unique circumstances.
1.
IMPORTANT NOTE
If you are ever unsure
about any aspect of the
MOVE Portable Mobility Scooter
please do not use and contact
your supplier for support.

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FEATURES
- Portable scooter
- Pulls apart for transport and storage
- Full suspension
- Comfortable mid back contoured rotating seat
- Height adjustable seat
- Width adjustable flip up padded armrests
- Padded loop handlebar
- Angle adjustable tiller
- Fingertip operated controls
- Forward / Reverse drive settings
- Variable speed settings
- Battery power indicator
- LED Headlight
- Horn
- Removable basket with fold down handle
- Rear wheel drive
- Flat free tyres
- Electromagnetic brake
- Front nudge bar
- Anti tip wheels at rear
2.
Please contact your supplier
or IKON Mobility if you require
any further information on the
MOVE Portable Mobility Scooter.
PORTABLE
SCOOTER

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SPECIFICATIONS Note: All dimensions shown are nominal
- Overall: 1080mm (L) x 590mm (W) x 880mm (H)
- Overall pulled apart (including part weight):
Front assembly: 940mm (L) x 440mm (W) x 410mm (H) - 19kgs
Rear wheel assembly: 320mm (L) x 490mm (W) x 250mm (H) - 13kgs
Battery pack: 330mm (W) x 230mm (D) x 230mm (H) - 16kgs
Seat (folded down): 460mm (W) x 610mm (D) x 530mm (H) - 11kgs
Basket: 270mm (W) x 210mm (D) x 240mm (H) - 1kg
- Seat: 420 - 550mm (W- int.) x 440mm (D) x 330mm / 355mm / 380mm (H)
- Armrests: 325mm (L) x 80mm (W) x 230mm (H from seat) - 45°range
- Tiller: 410mm (W) x 660mm- varies with angle (H) x 0 - 120° range
- Turning Circle: 1400mm
- Speed: 6.4km/h
- Maximum range: Up to 18km*
- Safe climb angle: 6°
- Maximum climb angle: 10°
- Motor: 270W high torque motor
- Batteries: 2 x 24V / 20 Ah (supplied)
- Charger: 2 Amp (Supplied)
- Tyres (Flat free): Front / Rear: Ø200mm (8”)
- Product Weight: 60kg
- Maximum User Weight: 130kg (on flat ground)
* Maximum range is based on an ambient temperate of 20°C, 75kg user, brand new
fully charged battery and constant driving speed of 5km/h on flat level ground.
Please contact your supplier or IKON Mobility if you would like any
further information on the MOVE Portable Mobility Scooter.
3.

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SAFETY ADVICE
For your own safety, please read the user manual before using the MOVE Portable Mobility
Scooter. Failure to follow these guidelines may result in damage to the product and put
the user at risk. I f in any doubt, contact your supplier directly for advice.
- Please make sure that you are physically capable to operate this unit.
Consult your dealer/appropriate healthcare professional for advice prior to use.
- The MOVE Portable Mobility Scooter is designed to take maximum user weight of 130kg.
- Designed for single person use only (Do not carry assengers)
- Do not travel up inclines over 10 degrees (17.6% grade).
- Reduce speed when turning.
- Do not get on or off the scooter unless the brake is on and the scooter is switched off.
- Do not switch off the scooter while the scooter is moving.
- Do not drive the scooter where you can not safely or legally walk.
- Do not attempt to drive over curbs greater than 6.5cm in height. Doing so could cause
your scooter to turn over, causing personal injury or damage to the scooter. For curbs
less than 6.5cm, always approach them at an angle of 90 degrees and at a low speed.
- Do not drink or use a mobile phone when driving your scooter.
- Always keep your feet on the scooter when moving.
- Always slow down and proceed carefully when traveling over rough or uneven ground.
- For individuals with balance problems, practice getting on the scooter with the assistance
of a qualified healthcare professional.
- Do not use an escalator to move a scooter between floors or serious injury could occur.
- Do not drive the scooter on an incline that has oil, water or ice film on it.
- Do not try to lift the scooter by its seat, tiller, rear chassis cover, or any removable parts.
Any of these could cause injury to the user or damage to the scooter.
- Do not use parts or accessories that are not authorised by the original manufacturer
of the scooter.
- Before sitting in or exiting the scooter, REMOVE the key from the ignition. This will
ensure the POWER is off and the scooter can not move under its own power.
As a general precaution, always remove the key from the ignition while the scooter is
not in use. This will prevent the use by untrained and unauthorised persons.
- Do not connect any foreign device to the scooter battery or charging port.
This could cause failure of the device, the scooter and personal injury.
SPECIFICATIONS Note: All dimensions shown are nominal
- Overall: 1080mm (L) x 590mm (W) x 880mm (H)
- Overall pulled apart (including part weight):
Front assembly: 940mm (L) x 440mm (W) x 410mm (H) - 19kgs
Rear wheel assembly: 320mm (L) x 490mm (W) x 250mm (H) - 13kgs
Battery pack: 330mm (W) x 230mm (D) x 230mm (H) - 16kgs
Seat (folded down): 460mm (W) x 610mm (D) x 530mm (H) - 11kgs
Basket: 270mm (W) x 210mm (D) x 240mm (H) - 1kg
- Seat: 420 - 550mm (W- int.) x 440mm (D) x 330mm / 355mm / 380mm (H)
- Armrests: 325mm (L) x 80mm (W) x 230mm (H from seat) - 45°range
- Tiller: 410mm (W) x 660mm- varies with angle (H) x 0 - 120° range
- Turning Circle: 1400mm
- Speed: 6.4km/h
- Maximum range: Up to 18km*
- Safe climb angle: 6°
- Maximum climb angle: 10°
- Motor: 270W high torque motor
- Batteries: 2 x 24V / 20 Ah (supplied)
- Charger: 2 Amp (Supplied)
- Tyres (Flat free): Front / Rear: Ø200mm (8”)
- Product Weight: 60kg
- Maximum User Weight: 130kg (on flat ground)
* Maximum range is based on an ambient temperate of 20°C, 75kg user, brand new
fully charged battery and constant driving speed of 5km/h on flat level ground.
Please contact your supplier or IKON Mobility if you would like any
further information on the MOVE Portable Mobility Scooter.
4.

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SAFETY ADVICE (CONTINUED)
- Make sure the tiller is properly adjusted and in the locked position to suit the user to
avoid damage and injury.
- It is not allowed to have any person sitting in the scooter when transported by a vehicle,
otherwise any injury or damage that might result.
- Do not use the scooter in the rain, near a shower or in a damp bathroom.
Direct exposure to rain or dampness could cause the scooter to electrically malfunction.
- Do not lean against or pull forward on the tiller while mounting or dismounting the
scooter. Otherwise, injury may occur.
- Do not operate the unit or turn the key on while charging.
- Whenever a center bolt of the wheel assembly has been loosened, please replace a
specified new bolt from authorized dealers and secure with a torque of 240 ± 5 kg-cm
together with Loctite 271 adhesive (or equivalent).
- Charge battery pack daily after use.
- Charging plug has to be removed from the scooter after charging.
- Always check the battery pack charge remaining before operating the unit to ensure you
have sufficient for your journey.
- Always charge the battery pack of the unit in a well ventilated area.
- If the unit went over or sank into deep water, please abandon the scooter and call
emergency services for assistance.
- Always remove the key from the scooter when the unit is not in use or before charging,
removing and installing the battery pack. Otherwise, injury and/or damage to the unit or
surrounding property may occur.
- Do not operate the unit in the way of exceeding to the product’s specification listed in
this owner’s manual. Otherwise, injury and/or damage to the unit or surrounding
property may occur. Doing so may also void your warranty.
- Do not use the speed lever before the key switch is turned on, or the operation
will be prohibited until to turn key switch off and then on.
- Ensure the scooter is serviced every 12 months by an authorised IKON Mobility service
provider to ensure it remains in safe working order. Failure to do so may cause
catastrophic failure with possible injury and damage to surrounding property.
5.

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EMI WARNING
Scooters may be susceptible to electromagnetic interference (EMI), which is a kind of
interfering electromagnetic energy (EM) emitted from sources such as radio stations,
TV stations, amateur radio (HAM) transmitters, two-way radio and mobile phones.
The interference (from radio wave sources) can cause the scooter to release its brakes,
move by itself, or move in unintended directions. It can also permanently damage the
scooter’s control system.
The sources of radiated EMI can be broadly classified into three types:
1. Hand-held portable transceivers (transmitters-receivers) with the antenna mounted
directly on the transmitting unit. Examples include: citizens band (CB) radios, “walkie
talkie”, security, fire and police transceivers, cellular telephones, and other personal
communication devices.
NOTE! Some mobile phones and similar devices transmit signals while they are
ON, even when not being used.
2. Medium-range mobile transceivers, such as those used in police cars, fire trucks,
ambulances, and taxis. These usually have the antenna mounted on the outside of the
vehicle.
3. Long-range transmitters and transceivers, such as commercial broadcast transmitters
(radio and TV broadcast antenna towers) and amateur (HAM) radios.
NOTE! Other types of hand-held devices, such as cordless phones, laptop
computers, AM/FM radios, TV sets, CD players, and cassette players, and small
appliances, such as electric shavers and hair dryers, so far as we know, are not
likely to cause problems to the scooter.
Scooter Electromagnetic Interference (EMI)
Because EM energy rapidly becomes more intense as one moves closer to the
transmitting antenna (source), the EM fields from hand-held radio sources (transceivers)
are of special concern. It is possible to unintentionally bring high levels of EM energy very
close to the scooter’s control system while using these devices. This can affect scooter
movement and braking. Therefore, the warnings listed below are recommended to
prevent possible interference with the control system of the scooter.
6.

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EMI WARNING (CONTINUED)
WARNINGS
1. Do not operate hand-held transceivers (transmitters-receivers), such as citizens
band (CB) radios, or turn ON personal communication devices, such as mobile
phones, while the scooter is turned ON.
2. Be aware of nearby transmitters, such as radio or TV stations, and try to avoid
coming close to them.
3. If unintended movement or brake release occurs, turn the scooter OFF as soon
as it is safe.
4. Be aware that adding accessories or components, or modifying the scooter may
make it more susceptible to EMI.
NOTE! There is no easy way to evaluate the overall immunity of the scooter.
5. Report all incidents of unintended movement or braking to your dealer, and
note whether there are sources of EMI nearby.
WARNING: The original manufacturer and the importer of the scooter is not
responsible for damage or injury incurred due to improper and unsafe use of our
scooter.
IMPORTANT NOTE
If you are ever unsure about
any aspect of the MOVE
Portable Mobility Scooter
please do not use and contact
your supplier for support.
7.

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UNPACK and INSPECT SUPPLIED PARTS
We recommend that you thoroughly inspect all the supplied parts prior to
assembling and using the MOVE Portable Mobility Scooter.
Please take care when
unpacking the product
and removing any
protective packing materials.
If you see any damage or
suspect a fault,
DO NOT USE
THE PRODUCT
and contact your supplier
for support. BATTERY CHARGER
POWER CABLE
(not to scale)
BATTERY
CHARGER
(not to scale)
EMI WARNING (CONTINUED)
WARNINGS
1. Do not operate hand-held transceivers (transmitters-receivers), such as citizens
band (CB) radios, or turn ON personal communication devices, such as mobile
phones, while the scooter is turned ON.
2. Be aware of nearby transmitters, such as radio or TV stations, and try to avoid
coming close to them.
3. If unintended movement or brake release occurs, turn the scooter OFF as soon
as it is safe.
4. Be aware that adding accessories or components, or modifying the scooter may
make it more susceptible to EMI.
NOTE! There is no easy way to evaluate the overall immunity of the scooter.
5. Report all incidents of unintended movement or braking to your dealer, and
note whether there are sources of EMI nearby.
WARNING: The original manufacturer and the importer of the scooter is not
responsible for damage or injury incurred due to improper and unsafe use of our
scooter.
IMPORTANT NOTE
If you are ever unsure about
any aspect of the MOVE
Portable Mobility Scooter
please do not use and contact
your supplier for support.
8.
KEY (x2)
(not to scale)
SCOOTER

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GLOSSARY OF SCOOTER
Please become familiar with the MOVE Portable Mobility Scooter and the terms used
when describing certain parts of the product.
IMPORTANT NOTE
If you are ever unsure about any aspect
of the MOVE Portable Mobility Scooter
please do not issue or use and contact
your supplier for support.
9.
TILLER
BACKREST
ARM
REST SEAT
BATTERY
PACK
FLAT FREE TYRES
BASKET
NUDGE
BAR

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SCOOTER SET UP PRIOR TO USE
Please read through the entire user manual prior to setting up and using
the scooter. The user manual has been layed out in a logical order for instruction on
how to set up, use, pull apart for transport and care for the MOVE Portable Mobility Scooter.
However you may need to revert back to the contents page to locate information on a
specific aspect of the scooter.
IMPORTANT NOTE
If you are ever unsure
about any aspect of the
MOVE Portable Mobility Scooter
please do not use and contact
your supplier for support.
Please follow these
instructions to set up
the scooter in the
correct order for usage.
10.
FRONT
ASSEMBLY
SEAT
BATTERY
PACK
BASKET
REAR
ASSEMBLY

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CONNECT BASE
Please follow these instructions to connect the front assembly with the rear assembly:
11.
Anti Tip
Wheels
Front
Assembly
Step 1:
Place the rear wheel assembly
directly behind the front assembly
as shown.
Mount
Axle
Axle
Cradle
Rear
Assembly
Identify where the axle cradles are on the inside
of the rear wheel assembly.
Align front and rear assemblies.

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CONNECT BASE (CONTINUED)
12.
Step 2:
Lift the front assembly up by the top of the seat post. Move the front
assembly under the front of the rear wheel assembly and then lift up to
locate the mount axle onto the axle cradles on the rear wheel assembly.
NOTE:
The rear wheel assembly
must be resting on the
main wheels and the
anti tipper wheels.
Seat
Post
Step 3:
Press down on the seat post and the
front assembly and rear wheel assembly
should ‘CLICK’ together.
The lock / release handle
should be flush with the
cover if base is
connected
properly.
Check to ensure base
is securely connected
prior to use.

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UNLOCK TILLER:
To UNLOCK the tiller
Pull the knob forward
and turn anticlockwise.
(Point on knob to be vertical)
RAISE TILLER
Please follow these
instructions to raise
the tiller:
13.
Step 2:
Raise the tiller to the
required angle.
Step 3:
Whilst holding the tiller
at the required angle
Tighten the tiller knob
until the tiller is firmly
held in position.
Step 1:
Undo the tiller knob.

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UNLOCK TILLER
The tiller should be locked in position
when the scooter is pulled apart.
This stops the tiller from swinging when
the front assembly is being moved.
Please follow these instructions
to unlock the tiller:
UNLOCK TILLER:
To UNLOCK the tiller
Pull the knob forward
and turn anticlockwise.
(Point on knob to be vertical)
Important Note:
Check to ensure that the tiller
is UNLOCKED prior to use.
LOCK TILLER:
To LOCK the tiller
Pull the knob forward
and turn clockwise.
(Point on knob to angle right)
14.
Tiller Lock
Knob

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15.
FIT BASKET
Please follow these instructions to fit the basket to the tiller:
Step 1:
Line up the 3 square holes
in the rear of the basket
with the mount clips
on the tiller.
Step 2:
Push basket down
onto top and bottom
mount clips at the
same time.

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FIT BATTERY PACK
Please follow these instructions to fit
the battery pack to the scooter:
Step 1:
Undo knob and raise
up battery pack clamp.
Tighten tri wheel until
the clamp stays up on
the seat post.
16.
Step 2:
Place battery pack
into recess in base.
Knob
Seat
Post
Battery
Pack
Clamp
Battery
Pack
Step 3:
Undo knob and lower the battery pack
clamp down onto the battery pack.
Step 4:
Tighten knob to hold battery
pack in place on scooter.
Step 2:
Push basket down
onto top and bottom
mount clips at the
same time.

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FIT SEAT
Please follow these instructions
to fit the seat to the scooter:
17.
Step 1:
Using the correct lifting
technique pull up the
seat lever and lift up
the seat at the same
time .
Seat Lever
Seat Post
Seat Pole
Step 2:
Approach the scooter at an
angle and tilt the seat up so
you can visually see the
seat pole and the seat post.
With the seat lever still pulled up
slide the seat pole down
into the seat post.
Step 3:
Release the seat lever
and rotate the seat
around to be inline
with the scooter.