Hiboy ECOM 14 User manual

The manufacturer reserves the right to make changes to the product，and update this manual at any time.
USER MANUAL
滚滚长江东逝水
ECOM 14
14" Electric Scooter

Contents 1. Statement
1
Daily Care and Maintenance
Package Contents
Safety Warnings
Riding Notice
1Statement 01
02
03
06
07
08
11
12
14
15
16
17
19
2
3Product Overview
04
4Screen Display
5
6
7
8
9
11
Assemble
Usage
Charging
13
10 Pre-Ride Checklist
QA
Specifications
Limited Warranty
Contact Us
12
13
14
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Please check package contents carefully, if anything is missing or damaged, please
contact Hiboy customer service for support: [email protected]
2. Package Contents 3. Product Overview
display screen
1
2
4
5
6
12
1
bell
2
throttle
3
brake lever
4
adjustable heigh point
5
T-tube
6
folding lock
7
headlight
8
front fork
9
front fender
inflation inlet
front wheel
drum brake
disc brake device
battery
frame
motor
charging port
kickstand
taillight
13
14
15
16
17
18
19
20
3
7
13
8
9
17
16
11
18
10
19
20
WARNING:
Do not use the electric scooter for the first
time until you have inflated the tires to the
correct PSI. Failure to do so may damage
your electric scooter and void your warranty.
1axle nuts (A)
2washers (B)
3axle bolt (C) 



Charger x 1
nuts(E) x3
screws(F) x8
16mm x210mm
5mm
4mm 3mm 2.5mm
Front Wheel
Basket
Seat cushion
1
1
2
23
black latch(D)

5
4
Downshift
Gear display
Upsfift
Upsfift
Power button
Downshift
Battery display
Each battery bar represents 25% power, when the battery is below 25%,
Gear Mode
Setting Screen
4.Screen Display
the battery needs to be charged
Battery Display
Power button
Throttle
Speed display
Item display
Item name
Gear Mode（0Gear（0MPH),1Gear(9MPH),2Gear(16MPH),3Gear(22MPH))
Item Name
ODO:Total mileage display // Trip:Single time range display // VOL:Current Voltage // Time:Single riding time//
(Press power button to switch item name)
Throttle:Press throttle to accelerate
ODO
Mph
Mile
Upsfift
Power button
Downshift
SET
Hold down the up or down key to enter the setting screen
1. Press the power button to switch the P1 // P2 // P5
2. P1 ：adjust the screen brightness
3. P2 ：switch to Mile or KM
4. P5 ：adjust the Cruise Control
Press up or down to switch whatever you choose P1, P2 or P5

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6.Riding Notice
1.Do not ride in the rain.
• NOT FOR RIDERS UNDER AGE 16 OR HEAVIER THAN 220 LB (100 KG). DO NOT EXCEED THE WEIGHT LIMIT OF 220 lb (100 kg)
– including backpacks and other items that might be carried. Exceeding the weight limit could injure the rider and damage the Hiboy ECOM
14. Rider weight alone also does not necessarily mean a person’s size is appropriate to fit or maintain control of the HiboyECOM 14.
Keep this product away from small children and remember that this product is not a toy and is intended for use only by persons who are,
at a minimum, completely comfortable and competent while operating the product.
2.Look out for doors, elevators and other overhead obstacles.
3.Do not accelerate when you go downhill.
4.Do not press the throttle when walking with the scooter.
5.Do not hang bags or other heavy stuff on the handlebar.
6.Keep both feet on the deck all time.
7.Do not turn the handlebar violently during high-speed riding
8.Do not ride with anyone else, including children.
9.Do not ride in a ponding that is higher than 0.79 inches.
10.Do not keep your feet on the rear fender.
11.Do not keep your hands away from handlebar.
12.Do not try riding up or down stairs, and jumping over obstacles
13.Please keep a medium or low speed (5mph) when you ride through speed bumps, elevator door sills, bumpy roads or
other uneven surfaces Slightly bend your knee to better adjust mentioned surfaces.
5. Safety Warnings
•At the same time, you should understand that risks cannot be entirely avoided as others may violate traffic regulations and drive
incautiously, and you're exposed to road accidents just as when you're walking or biking. The faster the scooter is, the longer it takes
to stop. On a smooth surface, the scooter may slip, lose balance, and even result in a fall. Thus it is crucial that you use caution, keep
proper speed and distance, especially so when you're unfamiliar with the place.
The Hiboy ECOM 14 electric scooter is a leisure device. But once they're in a public area, they'll be seen as
vehicles, subjecting to any risks faced by vehicles. For your safety, please follow instructions in the manual
and traffic laws and regulations set forth by government and regulatory agencies.
•Respect pedestrians' Right of Way. Try not to startle them while driving, especially children. When you ride from behind pedestrians,
ring your bell to give them a heads-up and slow your scooter to pass from their left (applicable to countries where vehicles drive on the
right). When you ride across pedestrians, keep to the right at a low speed. When you drive across pedestrians, keep the lowest speed
or getting off the vehicle.
•Closely follow the safety instructions in the manual. Hiboy shall not be liable for any financial losses, physical injuries, accidents, legal
disputes and other interest conflicts resulted from actions that violate user instructions.
•Do not lend your scooter to whoever doesn't know the operations. And when you do lend it to your
friends, please take the responsibility
to ensure he/she knows the operation and wears the safety
•Check the scooter before every use. When you note loosen parts, low battery alerts, excessive wear, strange sounds, malfunctions and
other abnormal conditions, stop riding.
•WARNING – Risk of Fire – No User Serviceable Parts.

7. Assemble
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Before you begin: Remove contents from box. Remove the separators that protect the components from damage during shipping.
Inspect the contents of the box for scratches in the paint, dents, or kinked cables that may have occurred during shipping. Because
the electric scooter was partially assembled and packed at the factory, there should not be any problems, even if the box has a few
scars or dents.
MAKE SURE POWER SWITCH IS TURNED “OFF” BEFORE CONDUCTING ANY ASSEMBLY OR MAINTENANCE PROCEDURES.
Hiboy recommends assembly by an adult with experience in bicycle mechanics.
Need Help? Please search “Hiboy us” on Youtube website to find our Channel. You can watch the Installation video
of ECOM 14. Or contact Hiboy after-sale team by email: [email protected].
Need Help? Please search “Hiboy us” on Youtube website to find our Channel. You can watch the Installation video
of ECOM 14. Or contact Hiboy after-sale team by email: [email protected].
Unfold the Scooter
Open the folding lock
Required Tools: 5 mm Allen Wrench (included)
Attaching the Handlebars
1. Loosen the screw on Top of T-tube
2. Put the handle bar on(the thread
part should be in the middle)
3. Tighten the screw
Note:Please lock the brake cables with
the black latch on the T-tube (to prevent
the cables clutter)
Required Tools:16mm Wrenches*2(Included)
Attaching the Front Wheel
1.Remove axle nuts (A) and washers (B)
from the axle bolt (C)
2.Pull axle bolt(C) out of the front fork
3.Discard the black latch(D)
4.The drum brake is aligned with the
middle of the front wheel
Note: the drum brake cable should be
placed in the front fender connecting rod
5.Insert the front wheel into the
front fork
6.Insert the axle bolt (C) into the middle
hole of drum brake, tighten the axle nuts
(A) and washers (B) on two sides
Required Tools:10mm
Wrenches(Included)
Attaching the Seat Cushion
1. Unscrew nuts(E) under the seat cushion
2. Aim for the holes in the seat
3. Tighten the nuts(E)

CAUTION: the basket will pop
out, please press on the edge
before opening the buckle
Required Tools:3mm Allen Wrench(Included)
1. Unfold the basket 2.Tighten the screws(F)
WARNING: Do not exceed
weight limit of 33 lb (15 kg)
on luggage rack.
1.Loosen the knob to left 2.Pull the knob out 3.You can adjust the height
of the seat
4.Tighten the knob to right
Adjusting the Height of the Seat
Attaching the Basket
Required Tools:4mm Allen Wrench(Included)
1.Unscrew the screws with the required tools.
Disassemble the Seat and Frame of Basket
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Need Help? Please search “Hiboy us” on Youtube website to find our Channel. You can watch the Installation video
of ECOM 14. Or contact Hiboy after-sale team by email: [email protected].
8. Usage
11
Do not activate the throttle unless you are on the electric scooter and in a safe, outdoor
environment suitable for riding.
Long press the power button to turn it on; and place both hands on the handlebars.
2. Adjust the Gear mode to 1 Gear, then lightly press the throttle
1. Press the upshift and downshift key to switch to the setting interface at same time.
2. Press the middle button to switch to P5（please refer to Page 5）
3. Press up or down key to switch 1 // 0 (1 shows the Cruise Control is on, 0 shows the cruise Control is off)
Once cruise control is started, if you need to stop the brake in the process of moving, please first press the throttle to interrupt
cruise control mode, and then squeeze the brake. (It's safer for you. Especially at higher speeds)
1.To stop, release the throttle and apply the brake, by squeezing the brake lever, until the product comes to a complete stop.
2.Long press the power button again to turn it off after your ride is complete.
Need Help? Please search “Hiboy us” on Youtube website to find our Channel. You can watch the Installation video of ECOM 14.
Or contact Hiboy after-sale team by email: [email protected].
1. Long press the upshift button to turn it on
2. Long press the upshift button again to turn it off.

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10. Pre-Ride Checklist
Brake Check the brake for proper function. When you squeeze the brake lever, the brake should provide positive braking
action. Make sure brake is not rubbing when the lever is released. When you apply the brake with the throttle on/engaged,
the brake cut-off switch should cut power to the motor.
Wheels Periodically inspect the wheels for excessive wear.
Tires Periodically inspect the tires for excess wear and replace as needed. Regularly check the tire pressure and inflate as needed.
Frame, Fork and Handlebars Check for cracks or broken connections. Although broken frames are rare, it is possible for
an aggressive rider to run into a curb or object and wreck, bend or break a frame. Get in the habit of inspecting your scooter
on a regular basis.
Hardware/Loose Parts Before every ride, check all parts, such as nuts, bolts, fasteners, etc., to ensure they are secure and
assembled correctly. There should not be any unusual rattles or sounds from loose parts or broken components. If you cannot
solve the abnormal sound problem, please contact Hiboy after-sales team immediately. Our email is [email protected].
Safety Gear Always wear proper protective equipment, such as an approved safety helmet (with chin strap securely buckled), elbow
pads, and kneepads. A helmet may be legally required by local law or regulation in your area. A long-sleeved shirt and long pants are
recommended. Always wear shoes and keep shoelaces tied and out of the way of the wheels and motor and drive system. NEVER
RIDE BAREFOOTED OR IN SANDALS.
Laws and Regulations Always check and obey any local laws or regulations.
Do not assume that your existing insurance policies necessarily provide coverage for product use.
Check with your insurance company for information regarding insurance.
Prolonged exposure to UV rays, rain and the elements may damage the enclosure materials, store indoors when not in use.
Wall outlet - Green (stand by)
Wall outlet and unit - Red (charging)
Wall outlet and unit - Green (charged)
Note: If the charger gets warm during regular use, this is a normal response and is no cause for concern. If your charger does
not get warm during use, it does not mean that it is not working properly.
WARNING:
2.The charger supplied with the electric scooter should be regularly examined for damage to the cord, plug, enclosure and other parts.
In the event of such damage, the electric scooter must not be charged until it has been repaired or replaced.Chargers have built-in
overcharge protection to prevent battery from being overcharged.
1.Battery charge can deplete over time. Periodically recharge battery when not in use.
9.Charging
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11.Question&Answer
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1. What if the E-Scooter arrived missing accessory or broken part?
A: Please take a photo and send to Hiboy Support Team by sending email: [email protected] And Hiboy
Support Team will reply you soon and send correct accessory or part replacement.
2. Is that possible to replace some components for example the rear cover?
A: Yes, please take a photo and send to Hiboy Support Team by sending email: [email protected] And
Hiboy Support Team will reply you soon.
3. The front wheel makes loud noises or grinding sounds after installation. Why it make noise?
A:This is because the disc is not in the middle of the disc brake. Need to readjust. Specific methods can
be taken to consult us by email: [email protected]
12. Specifications
1
3
4
5
6
7
2
ECOM14 Item Electric Scooter
50*9.8*20.5inch
450W
58.4 lb

13. Daily Care and Maintenance
16 17
Cleaning and storage Battery maintenance If you see stains on the scooter's body, wipe them off with a damp cloth.
If the stains won't scrub off, put on some toothpaste, and brush them with a toothbrush, then wipe them off with
a damp cloth. 1. Simple & efficient: Hiboy provides a straightforward warranty that is processed in the most hassle-free way possible
2. 30-Days Money Back: For 30 days after the date of purchase, return your undamaged / Unused Hiboy product and
receive a refund .
3. Up to 12-month warranty: We offer 12 months for the scooter and 6 months for the battery. We take care of quality-related
issues with a REPLACEMENT PARTS.
4. Lifetime Technical Support: If you have any questions about your purchase, please feel free to reach us directly and we will
gladly assist you!
If you are unsatisfied with your purchase, Hiboy’s return policy allows you to return the product purchased on the Authorization
channel within 30 days counting from the date of receipt of shipment, and request a refund from the Authorization channel for
any reason. Please contact us immediately by [email protected] for return address or return label. Hiboy is not responsible
for the shipping cost of the package returned by the customers themselves.
Hiboy warrants the original purchaser that your Hiboy product shall be free from defects in materials and workmanship under
normal use for a period aforementioned.Hiboy does not warrant the operation of the product will be uninterrupted or error-free.
Hiboy is not responsible for damage arising from failure to follow instructions relating to the product's usage.
Notes: do not clean the scooter with alcohol, gasoline, kerosene or other corrosive and volatile chemical solvents
to prevent dire damage. Do not wash the board with a high-pressure water spray. During cleaning, make sure that
the scooter's turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may result
in electric shock or other major problems.When the scooter not in use, keep it indoors where it is dry and cool. Do
not put it outdoors for a long time. Excessive sunlight, overheating and overcooling accelerate the battery pack's lifespan．
1. Use original battery packs, use of other models or brands may bring about safety issues;
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts away from metal objects
to prevent short circuit which may result in battery damage or even injuries and deaths;
3. Use original power adapter to avoid potential damage or fire;
4. Mishandling of used batteries may do tremendous harm to the environment. To protect natural environment, please
follow local regulations to properly dispose used batteries.
5.After every use, fully charge the battery to prolong its lifespan.
Storage and Disposal
1.Please try to store the scooter in a cool and dry place between 14 and . In extremely humid environments the
interior of the scooter may suffer condensation or even water accumulation, which may damage the battery rapidly.
Devices are not intended for use at elevations greater than 2000 m above sea level Prolonged Exposure to UV Rays,
Rain and the Elements May Damage the Enclosure Materials, Store Indoors When Not in Use.
2. In daily use, try to avoid recharging the scooter after completely exhausting the battery. If the battery is low, charge
it as soon as possible.
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The manufacturer warranties this product to be free of manufacturing defects for a period of 90 days from date of purchase.
This Limited Warranty does not cover normal wear and tear, wheel, or any damage, failure or loss caused by improper
assembly, maintenance, storage or use of the electric scooter. This Limited Warranty will be void if the product is ever:
• used in a manner other than for recreation or transportation;
• modified in any way
• Rented
@hiboyscooter
HiboyUS
www.hiboy.com
hiboyus
Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your Hiboy ECOM 14
E-mail Service: [email protected]
Have your scooter order number on hand when contacting Hiboy.
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