Evolv RIDES Stride User manual

RIDE
S
USER MANUAL #evolvrides

Contents
Key Features .......................................... 1
Connect App ............................................ 2
How to Unfold .......................................... 3
How to Fold ............................................. 4
Dashboard Instructions ........................... 5
Battery Safety ......................................... 7
How to Charge ........................................ 9
Safe Riding Tips ..................................... 10
Cleaning & Storage ................................ 11
Product Specication .............................. 12
Limited Warranty .................................... 13

Charge Up Your Journey

Front Tire
EVOLV STRIDE
1
Rear Tire
Rear Tail Light
Rear Disc Brake
Front Drum Brake
Built-in Shock
Absorption System
Folding Clasp
Front Head Light
LCD Readout
Throttle
Brake Levers
Folding Hook
Charging Port
Rear Spring Suspension

Connect APP
Scan the QR Codes above to download the Android or iOS mobile app.
Features
• Power Status (Percentage)
• Total Mileage
• Speedometer
• Headlight ON / OFF
• Speed Mode S / D/ E / Push
Advanced Settings
Customize your ride by turning ON / OFF these settings.
• Unit: Metric System - kph / km - mph / miles
• Zero Start (Kick-to-start or throttle only)
• Constant Speed Cruise (Cruise Control)
Fault Scan
Run a fault scan for an overview of your scooter condition. It should display “Normal” if
there is no failure found.
2
iOS / Android

How to Unfold
Lift the steering column up so it’s upright.
Push the clasp toward the column and secure it.
Ensure the folding mechanism is secured and folding hook is fully engaged,
before riding.
1.
2.
3.
3

Turn off the power.
Slide the silver folding clasp up and unhook the clasp to fold the steering
stem down.
Fold down the steering post and hook it to the rear mudgard to lock it in
place.
How to Fold
1.
2.
3.
4

Dashboard Instructions
Warning
Speed
Headlight
Battery
Bluetooth
5
Walking
Speed
Mileage
Speed Modes
(E/D/S)
Mode Setting
(Walking Speed/E /D/S)
Power Button

Dashboard Instructions
Power Switch
Hold down the power switch to turn on the LCD screen. The scooter will automatically
turn off after 2 minutes, if not in operation.
Speed Mode Control
Press the mode (M) button to switch speed levels.
Walking Speed
ECO - Low Speed
D - Medium Speed
S - High Speed
Press the power button once to turn on the headlight. The taillight turns on
automatically and stays on.
Power Indication
The number of bars indicates the remaining power of the lithium battery.
Note: Recharge when there is only 1 to 2 bars because emptying the scooter of power
(zero bars) is damaging to the battery over time.
LCD Screen
ODO: Accumulated Mileage
6

Battery Safety
Only use the original charger that was supplied with your product to charge the
lithium-ion battery. The use of a third party charger could cause serious damage
to the battery and can cause a re.
To prevent overcharging, unplug the charger once the charger light indicates the
battery is fully charged. Do not charge the scooter overnight. Instead, resume
charging when you are available to unplug the charger once the battery is fully
charged.
Do not leave the lithium-ion battery exposed to direct sunlight or high
temperature. Do not store it in wet places. Always store it in dry places.
Charge lithium-ion batteries in dry, open, and well-ventilated places. Do not
charge the battery near ammable goods.
In the winter, keep the scooter stored inside, away from extreme temperatures.
Do not let the battery run at. The scooter must have at least 20% charge on it at
all times. Please see page 11 of user manual for storage instructions.
If the battery protection circuit is damaged, the battery may emit an unusual
smell. Contact your authorized service center immediately for technical support.
Do not reverse the polarity on a battery and short-circuit. Exposing the battery to
excessive shock can result in an explosion
of the battery.
Do not attempt stunts or jumps on the product. Exposing a battery pack to
excessive shock can result in a battery re. If in an accident contact your service
center to ensure that the battery is not compromised.
1.
2.
3.
4.
5.
6.
7.
8.
7

Connecting the charger when the product is waterlogged will run the risk of an
electric shock and possible re. Do not charge the battery and contact your
service center.
Do not disassemble or incinerate the lithium-ion battery. To safely dispose of the
lithium-ion battery, label it as industrial waste and be careful of a short-circuit
occurring in terminals.
If the battery requires replacement after long-term use, always replace it with one
that is purchased from an authorized dealer.
Do not use the battery if it leaks or gives off an odor. Avoid charging the battery
without proper care.
Depending on the model, riding conditions, and rider’s weight, range will vary on
a full charge. Please note that batteries operate optimally at around 25 degrees
Celsius. In colder weather, it is normal for your scooter to experience a shorter
than normal range on a full charge.
When the scooter needs to be stored for a long period of time, make sure the
scooter has at least 20% charge at all times.
If a product with a lithium-ion battery overheats and there is smoke or ignition,
you should stop charging or using it immediately. Move the product outdoors and
use a re extinguisher to diffuse it. Do not spray or immerse the product in water
to diffuse the re.
9.
10.
11.
12.
13.
14.
15.
8
Battery Safety

9
Always plug the charger into a household outlet before connecting to the scooter,
to safely start charging. Sparks may occur due to the voltage difference when
connecting the connector to the charging port, but this is normal.
Open scooter charging port cover to connect the charger to the scooter.
Charging status indicator.
Red: Charging Green: Fully charged
If the charger indicates green light, the scooter is fully charged and
can be disconnected.
1.
2.
3.
4.
1.
2.
3.
4.
How to Charge
CAUTION:
We recommend that you always use the original charger. Performance and safety
may be compromised when using a different charger.
Charger failure may cause a re while charging.
Do not leave your scooter charging unattended.
After unplugging the charger, charging connectors may be hot.
Charging Port
Charging Port

Safe Riding Tips
10
To prevent injury, wear safety gear such as comfortable shoes, helmet, knee and
elbow padding.
The scooter is not waterproof. Never use it in the rain or snow. Do not use it if the
road is wet or icy. Water damage is not covered by warranty.
Changing the dashboard settings may result in malfunction. If you need to
change the settings, please ask for help from an expert or authorized dealer.
When turning left and right, make sure that there are no obstacles and then turn
slowly, keeping a wide turning radius.
Before riding at night, check the position of the headlights and state of the
taillights by depressing the brake lever.
Operating age of 16 years old and over is strongly recommended.
When turning, slow down to prevent the rear tire from slipping.
1.
2.
3.
4.
5.
6.
7.

Cleaning
To clean the scooter, wipe or scrub with a damp cloth. Do not use a hose to spray it
with water.
Note: Make sure the electric scooter is powered off and the cover of the charging port
is closed when cleaning. Ensure there is no water penetration by using a damp cloth
to clean instead of spraying with water.
Storage
During the winter months store scooter indoors in a cool, dry place, and away from
extreme temperatures. Do not let the battery run at. The scooter must have at least
20% charge on it at all times.
Folding and Handling
Turn the electric scooter off. Slide the silver folding clasp up and unhook the clasp
to fold down the steering column. Please see page 3 and 4 of the user manual for
instructions on folding and unfolding
Cleaning & Storage
11

Product Specication
Product Name EVOLV Stride
Single Brushless Motor 48V 500Watt
Max Speed 35 km/h / 22 mph
Range 55 - 60 km / 34 - 37 mi. (Under Ideal Conditions)
Gradeability
(Max Uphill Climb Ability)
15 ° Max Road Inclination
Battery Type Lithium-ion Battery
Battery Capacity 48V 15.6AH
Lights LED Front Head Light & Taillight
Braking Front Drum Brake + Rear Disc Brake
Tires 10 Inch Honeycomb Solid Tire
Suspension Front Built-In Shock Absorption System + Rear Spring Suspension
Display Functions Battery, Trip, ODO, Speed, Mode, Lights, Warning and Walking Speed
Folding 5 Seconds Folding
Body Frame Aluminum Alloy
Max Rider Weight 120 kg / 265 lbs
Product Size 121 * 20 * 54 cm
Product Weight 23 kg / 50.7 lbs
Box Size 123.5 * 24 * 57.5 cm
Colour Black, Silver, and Grey Combination
12

Limited Warranty
BY USING YOUR EVOLV Rides ELECTRIC SCOOTER YOU AGREE TO THIS
LIMITED WARRANTY. PLEASE READ THIS LIMITED WARRANTY CAREFULLY. IF
YOU DO NOT ACCEPT THE TERMS OF THIS LIMITED WARRANTY, DO NOT USE
YOUR EVOLV Rides ELECTRIC SCOOTER. RETURN IT UNUSED FOR A REFUND.
To benet from the limited warranty, the customer is advised to read EVOLV Rides
(“EVOLV”) Limited Warranty terms together with the “important” and “care and
maintenance” sections provided in the user manual. This limited warranty applies to
the extent permitted by law and unless restricted or prohibited by law.
Limited Warranty Details
1.
2.
3.
EVOLV warrants that EVOLV scooter products (“Products” or “Product”) are free
from defects in materials and workmanship, according to the following terms and
conditions:
This Limited Warranty extends to the original purchaser (name listed on the
shipping address) of the Product only, during the rst twelve (12) months or rst
3000 km, which ever comes rst, beginning on the date the purchaser received
the Product (“Warranty Period”). Original purchase receipt is required to proceed
with warranty repairs.
This Limited Warranty covers the following component parts (“Components”) of
the Product only, during the Warranty Period:
• Hub motor;
• Battery packs;
• Controller;
• Throttle and battery indicator unit;
• Charger unit;
• Scooter frame;
• Scooter stem;
• LED lights; and
• Electrical wiring and components.
13

Limited Warranty
During the Warranty Period, EVOLV or its authorized service centres will repair or
replace, at EVOLV’s SOLE DISCRETION, any defective Components with new
or factory rebuilt replacement items, and return the Products to the customer in
working condition, provided that the terms and conditions of this Limited Warranty
are met. All defective Products or Components that have been replaced shall
become the properties of EVOLV.
Products and/or Components that have been repaired or replaced pursuant to
the paragraph above will be covered by this Limited Warranty for the balance of
the Warranty Period.
This Limited Warranty will only be effective when presented together, to either
EVOLV or its authorized centers, with proof of date and place of purchase of
Products such as the purchase receipt.
4.
5.
6.
What this Limited Warranty does not cover:
Normal wear and tear of any covered component.
Products used for commercial purpose(s) including but not limited to leasing/
hiring, use in competitions etc
Any logistical costs of returning the Product to EVOLV or its authorised service
centres for servicing or the cost of returning the Product to the customer after
servicing.
Defects or damages resulting from use of the Product(s) other than its normal
and customary manner as stated in the user manuals accompanying the
Products.
1.
2.
3.
4.
14
The following components are covered only if defects are reported within the rst 30
days or 10 KM of use (whichever comes rst):
• Rims;
• Brake calipers;
• Brake discs;
• Kickstands; and
• Forks

Battery failures resulting from water damage (including exposure to moisture
or dampness), improper charging, power surges, after market chargers, lack of
proper winter storage, seals of the battery enclosure or cells being broken or
tampered with, and/or the battery was used in equipment other than its intended
use;
Defects or damages from improper storage, exposure to moisture or dampness,
modications, connections, misuse (including but not limited to exceeding
manufacturer’s published weight limit), neglect, abuse, accident, alteration,
improper installation, or other acts which are not the fault of EVOLV, including
damage caused by dropping, blown fuses, spills of food or liquid.
Loss of screws or stripped screws due to over forcing.
Unauthorized service center repairs.
Product rusting, blemishes, and/or loss of color due to sun exposure and usage.
Defects or malfunctions of the product not notied by customer during the
Warranty Period.
Any orders that have received a chargeback.
Products which have had their serial numbers removed or tampered with.
5.
6.
7.
8.
9.
10.
11.
12.
Limited Warranty
Disclaimer:
The customer understands the risk of serious injury or death in the operation of
such products and shall agree to take the necessary precautions and exercise
good judgement to avoid hazards and dangerous situations which may result in
serious injury or death.
The customer shall agree to indemnify and hold harmless EVOLV from all injuries
or death arising from the operation of the product.
The use of safety and protective gear such as bicycle helmets is strongly
encouraged. And so is the use of Good Judgement.
1.
2.
3.
15

4.
Limited Warranty
The customer is advised to take the following precautions:
• Do not ride on wet ground or in heavy rain;
• Take corners slowly and look out for pedestrians;
• Avoid potholes, curbs and debris on the ground;
• Keep tires pumped to the specied pressure;
• Dismount in places with heavy human trafc and push the scooter
manually;
• Service the product every 3 months on regular usage, 6 months for non-
frequent usage;
• Do not use product on public roads and respect local road regulations.
To obtain performance of EVOLV to repair and/or replace the Product or its
Components under this Limited Warranty, the customer must, during the Warranty
Period:
16
How to request service under this limited warranty:
1.
2.
3.
Bring proof of purchase and the Product to EVOLV or its authorized centers.
Submit a service ticket EVOLV or its authorized centers, along with a photo of
video showing the claimed defect.
The average repair time is 3-7 days, excluding shipping time to and from our
service center. This warranty does not cover the shipping costs associated with
the transportation of the scooter to and from our service center, and a fee will be
charged for return shipping or pick-up and delivery service.

RIDES
EVOLV Rides
www.evolvrides.com