EVS Synapse SFR04 Instruction sheet

INSTALLATION &
CONFIGURATION
MANUAL
SFR04/08/18
4, 8 AND 18 SLOT FRAMES

INSTALLATION AND
CONFIGURATION MANUAL
SFR04/08/18
2
Copyright
EVS Broadcast Equipment S.A. – Copyright © 2001 – 2021. All rights reserved.
Disclaimer
The information in this manual is furnished for informational use only and subject to change
without notice. While every effort has been made to ensure that the information contained in
this user manual is accurate, up-to-date and reliable, EVS Broadcast Equipment cannot be held
responsible for inaccuracies or errors that may appear in this publication.
Improvement Requests
Your comments will help us improve the quality of the user documentation. Do not hesitate to
send improvement requests, or report any error or inaccuracy on this user manual by e-mail to
[email protected]om.
Regional Contacts
The address and phone number of the EVS headquarters are usually mentioned in the Help >
About menu in the user interface.
You will find the full list of addresses and phone numbers of local offices either at the end of this
user manual (for manuals on hardware products) or on the EVS website on the following page:
http://www.evs.com/contacts.
User Manuals on EVS Website
The latest version of Media Infrastructure manuals are available at: https://mi-sftp.evs.com/
The user manuals for other EVS products can be found at the EVS download center, on the
following webpage: https://www.evs.com/en/download-area.

EVS Broadcast Equipment SA
3
WARNING: TO REDUCE THE RISK OF FIRE OR
ELECTRICAL SHOCK, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE
● ALWAYS disconnect your entire system from the AC mains before cleaning any component. The product
frame (SFR18 or SFR04) must be terminated with three-conductor AC mains power cord that includes an
earth ground connection. To prevent shock hazard, all three connections must always be used.
● NEVER use flammable or combustible chemicals for cleaning components.
● NEVER operate this product if any cover is removed.
● NEVER wet the inside of this product with any liquid.
● NEVER pour or spill liquids directly onto this unit.
● NEVER block airflow through ventilation slots.
● NEVER bypass any fuse.
● NEVER replace any fuse with a value or type other than those specified.
● NEVER attempt to repair this product. If a problem occurs, contact your local EVS distributor.
● NEVER expose this product to extremely high or low temperatures.
● NEVER operate this product in an explosive atmosphere.
Warranty: EVS warrants their products according to the warranty policy as described in the general terms.
That means that EVS Broadcast Equipment SA can only warrant the products as long as the serial numbers
are not removed.
Copyright © 2001 – 2021 EVS Broadcast Equipment SA
Date created: 11-07-2007
Date last revised: 06-02-2017
EVS, the EVS logo and Synapse are trademarks of EVS Broadcast Equipment SA
This product complies with the requirements of the product family standards for audio, video, audio-visual
entertainment lighting control apparatus for professional use as mentioned below.
EN60950
EN55103-1: 1996
EN55103-2: 1996
Safety
Emission
Immunity

INSTALLATION AND
CONFIGURATION MANUAL
SFR04/08/18
4
UL
Warning
Troubleshooting must be performed by a trained technician. Do
not attempt to service this equipment unless you are qualified to
do so.
Check that the correct fuses have been installed. To reduce the
risk of fire, replace only with fuses of the same type and rating.
This equipment has more than one power supply. To reduce the
risk of electric shock, disconnect both power supply cords before
servicing.
This apparatus must be earthed. Use only certified power cables.
The front of the frame may only be opened by trained service
personnel.
Installation and maintenance of the SFR04, SFR08 and SFR18 is
considered service action.
The service area should be closed the proper way after service
actions to guarantee safe operation. The service areas are marked
with the label shown left.
No user serviceable parts are inside. Refer all service to qualified
personnel.
Warning, hazardous moving parts inside fan tray. Keep fingers
and other body parts away.
The opened front lid may not be used as a shelf to store objects.
Chapters containing service actions are marked with an
exclamation mark.
This equipment is only for use at altitudes not more than 2000m
above sea level or equivalent.
This equipment is only for use in non-tropical conditions or
equivalent.
Exposed portions of the power supply assembly are electrically “hot”. To reduce the risk of electrical
shock, the power cord must be disconnected when the power supply assembly is removed.
The ground terminal of the power plug is connected directly to
the chassis of the unit. For continued protection against electric
shock, a correctly wired and grounded (earthed) three-pin
power outlet must be used. Do not use a ground-lifting adapter
and never cut the ground pin on the three-prong plug.

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5
Table of Contents
UL 4
Table of Contents
5
Preface 7
Manual information 7
Purpose 7
Audience 7
Revision history 7
Writing styles 7
Unpacking and shipping 8
Unpacking 8
Shipping 8
Chapter 1: Introduction 9
Introduction to Synapse 9
An Introduction to Synapse 9
Local Control Panel 9
Remote Control Capabilities 9
Product Description 10
General description 10
Main features 10
Complementary cards 10
ADD-ON Daisy Chain Bus 10
Chapter 2: Installation 12
Unpacking the frames 12
Preparing the product for installation 12
Unpacking 12
Inserting into racks 12
Card installation 13
General module layout 13
Inserting cards in an SFR18 frame 13
Opening the front lid 13
Inserting cards in an SFR04 or SFR08 frame 15
I/O-panel installation 16
Connector panel color coding 16
Applying the connector sticker 16
Inserting the I/O-panel 16
Inserting a I/O panel 17
Inserting a I/O-panel into an SFR18 frame 17
Inserting a I/O-panel into an SFR04 or SFR08 frame 17
Chapter 3: Maintenance 18
Fan replacement 18
Replacing fans in an SFR18 frame 18
Replacing fans in an SFR04 frame 18
Replacing fans in an SFR08 18
Power supply replacement 19
Replacing a power supply in an SFR18 19
Replacing a power supply in an SFR04 or SFR08 19
Chapter 4: Configuring the Synapse frame 20
A Quick Start 20
Powering-up 20
Changing settings and parameters 20
Front Panel Control 20
Example of changing parameters using front panel control 21

INSTALLATION AND
CONFIGURATION MANUAL
SFR04/08/18
6
EVS Cortex Software 22
Menu Structure Example 22
Chapter 5: Specifications 23
Frames 23
Dimensions 23
Weight 23
Power 23
Cooling 25
Fan noise 25
Rack Controllers 26
Contacting EVS customer support 27

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Preface
Manual information
Purpose
This manual details the features, installation, service, operation and
specifications of the SFR04, SFR08 and SFR18 frames.
Audience
This manual is written for the engineers, technicians, operators and
other broadcasting employees that are responsible for the proper
installation and/or operation of the SFR04, SFR08
and SFR18
frames.
Revision history
Edition
Date
Revision
A
July 2007
First draft version
B
January 2008
Final version
C
March 2008
Added SFR08
D
May 2010
Updated revision
E
September 2012
ERC-ERS update
F
November 2014
Added SMP75
G
April 2016
Added SMP45
H
February 2017
Added Gen3 specs
Writing styles
To make this document easier to understand, this manual contains
the following text styles:
Style
Description
Bold
Chapter titles, paragraph titles, table
headers.
Italic
Special words that need emphasis
CAPS
Indicates a keystroke on the keyboard,
such as ENTER, CTRL, SHIFT or ALT.
Display
Indicates text which can be seen on the
synapse control display
>
Indicates the direction of navigation
through a menu structure.
Note
Indicates important information that helps
to avoid problems.
Indicates service areas which may only be
performed by trained service personnel.

INSTALLATION AND
CONFIGURATION MANUAL
SFR04/08/18
8
Unpacking and shipping
Unpacking
EVS has carefully inspected this product before shipment to ensure
years of trouble-free service.
Upon reception, please make sure you:
1- Check products for any visible damage that may have
occurred during transit.
2- Confirm that you have received all products listed on the
packing list.
3- Contact your EVS dealer if any product on the packing list
is missing.
4- Contact the carrier if any item is damaged.
5- Remove all packing material from the products before you
install them, in an anti-static environment.
Shipping
Keep at least one set of original EVS packaging in case you need
to return a product for servicing or replacement. If there is no
original packaging available, please use your own packaging as
long as it meets the following criteria:
•Withstand the weight of the product
•Holds the product rigid within the packaging
•Leaves at least 5 cm of space between the product and the
container
•Protects the corners of the product

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Chapter 1: Introduction
Introduction to Synapse
An Introduction to
Synapse
EVS is a modular system designed for the broadcast industry. High
density, intuitive operation and high-quality
processing are key
features of this system. Synapse offers a full range of converters
and processing modules. Please visit the EVS website at
http://www.evs.com/ to obtain the latest information on our new
products and updates.
Local Control Panel
The local control panel gives access to all adjustable parameters
and provides status information for any of the cards in the Synapse
frame, including the Synapse rack controller. The local control
panel is also used to back-up and restore card settings. Please refer
to the ERC118, ERS118, ERC108, ERS108, RRC18, RRC08,
RRC04, RRS18, RRS08 and RRS04
manuals for a detailed
description of the local control panel, the way to set-
up remote
control over IP and for frame related settings and status
information.
Remote Control
Capabilities
The remote control options are explained in the rack controller
manual. The method of connection to a computer using Ethernet is
described in the ERC, ERS, RRC or RRS manual.
Note
“EVS Cortex” software will increase system
flexibility of one or more Synapse frames
Although you are not required to use Cortex with a Synapse frame,
you are strongly advised to use a remote personal computer or
laptop PC with the EVS Cortex software installed as this increases
the ease of use and understanding of the modules. This program is
downloadable on our website (http://www.evs.com/
) free of
charge.

INSTALLATION AND
CONFIGURATION MANUAL
SFR04/08/18
10
Product Description
General description
The SFR04, SFR08 and SFR18 are frames that can contain 4
(SFR04), 8 (SFR08) and 18 (SFR18) synapse modular cards. The
SFR04 is 1RU, the SFR08 is 2RU and the SFR18 is 4RU high.
Together with the Rack Controller Card (ERC, ERS, RRC or RRS)
and the power supply (optional redundant power supply in the
SFR18 and SFR08) the frames form the base of the Synapse system.
Main features
SFR18 features include the following:
•Robust design
•Control panel in the front of the frame
•Option for a redundant power supply
•Easy, hot swappable fans
•Internal Synapse daisy chain bus
•Separate rack controller slot which doesn’t take up a card slot
SFR08 features include the following:
•Robust design
•Control panel in the front of the frame
•Option for a redundant power supply
•Easy, front removable, hot swappable fans
•Internal Synapse daisy chain bus
•Separate rack controller slot which doesn’t take up a card slot
SFR04 features include the following:
•Robust design
•Control panel in the front of the frame
•Internal Synapse daisy chain bus
•Separate rack controller slot which doesn’t take up a card slot
Complementary cards
Frames must have one of the following Rack Controller Cards
installed to work properly:
•RRC18 (normal rack controller for SFR18)
•ERC118 (enhanced rack controller for SFR18)
•RRC10 (former model rack controller for SFR18)
•RRC08 (normal rack controller for SFR08)
•ERC108 (enhanced rack controller for SFR08)
•RRC04 (normal rack controller for SFR04)
•RRS18 (rack controller with SNMP functionality for SFR18)
•ERS118 (enhanced rack controller with SNMP for SFR18)
•RRS08 (rack controller with SNMP functionality for SFR08)
•ERS108 (enhanced rack controller with SNMP for SFR08)
•RRS04 (rack controller with SNMP functionality for SFR04)
ADD-ON Daisy Chain
Bus
All Synapse frames contain the unique ADD-ON daisy chain bus. It
enables you to embed audio and
even video from one card to the
other from within the frame (instead of external physical wires). The
bus is a central (passive) interface between the power supply, the