EXFO RTU-2 User manual

User Guide
SkyRAN Platform
RTU-2

ii RTU-2
Copyright © 2017–2018 EXFO Inc. All rights reserved. No part of this
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However, no responsibility is assumed by EXFO for its use nor for any
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rights of EXFO.
EXFO Commerce And Government Entities (CAGE) code under the North
Atlantic Treaty Organization (NATO) is 0L8C3.
The information contained in this publication is subject to change without
notice.
Trademarks
EXFO trademarks have been identified as such. However, the presence or
absence of such identification does not affect the legal status of any
trademark.
Units of Measurement
Units of measurement in this publication conform to SI standards and
practices.
Patents
Feature(s) of this product is/are protected by one or more of: US design
patent D798,171 and equivalent(s) in other countries.
Version number: 2.0.1.1

Contents
SkyRAN Platform iii
Contents
Certification Information ....................................................................................................... vi
1 Introducing the RTU-2 SkyRAN Platform .................................................... 1
Main Features .........................................................................................................................1
LED Indicators Description ......................................................................................................4
Automatic Fan Speed Management ........................................................................................6
Product Registration ...............................................................................................................7
Technical Specifications ...........................................................................................................7
Conventions ............................................................................................................................8
2 Safety Information ....................................................................................... 9
Other Safety Symbols on Your Unit .......................................................................................11
Laser Safety Information .......................................................................................................12
Electrical Safety Information .................................................................................................13
3 Getting Started with Your Unit ................................................................. 17
Preparing for Installation ......................................................................................................17
Installing Your Unit in a Rack ................................................................................................18
Grounding Your Unit ............................................................................................................22
Connecting a Monitoring Device to the Dry Contact Relays ..................................................23
Inserting and Removing Test Modules ..................................................................................27
Connecting RTUe-9110 External Switches to Your Unit .........................................................31
Connecting Your Unit to a Power Source ..............................................................................32
Turning On Your Unit ............................................................................................................40
Turning Off Your Unit ............................................................................................................41
Working With Your Unit for the First Time ............................................................................42
Installing or Upgrading the Applications .............................................................................44
Activating Software Options .................................................................................................46
Installing Third-Party Software on Your Unit .........................................................................48
Protecting your Unit with an Antivirus Software ...................................................................48

Contents
iv RTU-2
4 Setting Up Your Unit ...................................................................................49
Selecting the Startup Applications ........................................................................................49
Setting Date and Time Formats ............................................................................................51
Adjusting the Date, Time and Time Zone ..............................................................................53
Setting Toolbox X Behavior ...................................................................................................58
Configuring the Internet Options .........................................................................................60
Adding Exceptions to the Firewall ........................................................................................63
Connecting to a VPN from Your Unit ....................................................................................67
Reconfiguring the Local Access Ports in LAN/WAN Ports .......................................................73
Setting Other Parameters ......................................................................................................73
5 Working with Your Unit ..............................................................................75
Working with Remote Desktop .............................................................................................77
Working With VNC ...............................................................................................................87
Accessing and Exiting Toolbox X ...........................................................................................88
Starting Module Applications ...............................................................................................89
Understanding Module Statuses ...........................................................................................90
6 Working with Intel Active Management Technology ................................93
Installing the AMT Remote Access Application on a Computer .............................................94
Connecting to Your Unit Remotely With AMT Remote Access ...............................................95
Modifying the IP Address of the Local Access (Management) Ports ....................................101
Changing the AMT Administrator Password .......................................................................103
Managing the AMT User Accounts .....................................................................................105
Turning the Unit On or Off Remotely ..................................................................................110
Performing Other Operations .............................................................................................111
7 Managing Data .........................................................................................113
Viewing Disk Space and Managing Files .............................................................................114
Freeing Up Disk Space with the Disk Cleanup Utility ...........................................................115
8 Maintenance ..............................................................................................117
Connecting Remotely to Your Unit for Maintenance or Troubleshooting ............................117
Managing Windows Updates .............................................................................................118
Recalibrating Your Modules ................................................................................................120
Replacing Fuses ..................................................................................................................120
Recycling and Disposal .......................................................................................................122

Contents
SkyRAN Platform v
9 Troubleshooting ....................................................................................... 123
Solving Common Problems .................................................................................................123
Restoring Your Unit to Normal Operation ...........................................................................126
Accessing the Online Documentation .................................................................................130
Contacting the Technical Support Group ............................................................................132
Viewing System Information ...............................................................................................133
Retrieving the Contact Information ....................................................................................136
Transportation ....................................................................................................................137
10 Warranty ................................................................................................... 139
General Information ...........................................................................................................139
Liability ...............................................................................................................................140
Exclusions ...........................................................................................................................140
Certification ........................................................................................................................140
Service and Repairs .............................................................................................................141
EXFO Service Centers Worldwide ........................................................................................142
Index .............................................................................................................. 143

Certification Information
vi RTU-2
Certification Information
North America Regulatory Statement
This unit was certified by an agency approved in both Canada and the
United States of America. It has been evaluated according to applicable
North American approved standards for product safety for use in Canada
and the United States.
Electronic test and measurement equipment is exempt from FCC part 15,
subpart B compliance in the United States of America and from ICES-003
compliance in Canada. However, EXFO Inc. makes reasonable efforts to
ensure compliance to the applicable standards.
The limits set by these standards are designed to provide reasonable
protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance
with the user guide, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Modifications not expressly approved by the manufacturer could void the
user's authority to operate the equipment.
European Community Declaration of Conformity
Warning: This is a class A product. In a domestic environment, this product
may cause radio interference in which case the user may be required to
take adequate measures.
The full text of the EU declaration of conformity is available at the following
Internet address: www.exfo.com/library.

SkyRAN Platform 1
1 Introducing the RTU-2 SkyRAN
Platform
Main Features
Your unit, which is part of the SkyRAN solution, offers the following:
Two module slots
Two separated network controllers (one can be used for extended
remote management with Intel Active Management Technology –
AMT)
Six USB 3.0 host ports
Three Ethernet ports (10/100/1000 Base-T)
Installation in 19-inch racks or cabinets (with the provided brackets)
Insertion and removal of the modules without turning off the unit (hot
swap)
Possibility to use with the RTUe-9110 external switch
Windows 10 IoT Enterprise operating system
Multitasking possibilities
Remote access to your unit (via Intel AMT or Remote Desktop)
Direct Web access from your unit
PDF file viewer available from your unit
Easy software updates

Introducing the RTU-2 SkyRAN Platform
2RTU-2
Main Features
USB 3.0 host port
On/Off button (see Turning On Your Unit on page 40
and Turning Off Your Unit on page 41)
LEDs
Front panel
Ethernet (RJ-45) management port for local access
(to connect a portable computer to the unit)
Built-in display (for network /system information)
Module slots

Introducing the RTU-2 SkyRAN Platform
SkyRAN Platform 3
Main Features
Note: You can also connect the unit to AC power with the AC/DC power adapter
sold by EXFO.
DC power inlet (dual feed)
Ethernet (RJ-45) port
(for LAN/WAN connection)
Dry contact relays
(reserved for future use)
Grounding lug
Back panel
Main power switch USB 3.0 host ports
Ethernet (RJ-45) management port
(for local access)

Introducing the RTU-2 SkyRAN Platform
4RTU-2
LED Indicators Description
LED Indicators Description
There are LED indicators located on the front panel of your unit, providing
you with information about the power and system statuses.
The table below presents the possible statuses once the initial startup
sequence is complete.
LED Status Meaning
Power
Green Unit is on.
Green, blinking Unit is in Sleep or Hibernation mode.
Yellow One of the unit’s fuses is blown
(see Replacing Fuses on page 120).
Off Unit is off.
Systema
Green The unit is working properly and is ready.
Green, blinking The initialization of the unit is underway.
Yellow Non-critical hardware error detected.
The temperature of the room where the unit
is located could be slightly too low or too
high, or there could be a hardware
malfunction.
Ensure that the temperature falls within the
specified operating temperature range (see
Electrical Safety Information on page 13).
If the problem persists, contact EXFO.

Introducing the RTU-2 SkyRAN Platform
SkyRAN Platform 5
LED Indicators Description
System
(continued)
Red Critical hardware error detected.
The temperature of the room where the unit
is located is critically too low or too high, or
there could be a hardware malfunction.
Ensure that the temperature falls within the
specified operating temperature range (see
Electrical Safety Information on page 13).
If the problem persists, contact EXFO.
Off Unit is off.
a. If more than one error is detected at the same time, the color of the LED will be set according to the most
severe error (red as the most severe, followed by yellow).
LED Status Meaning

Introducing the RTU-2 SkyRAN Platform
6RTU-2
Automatic Fan Speed Management
Automatic Fan Speed Management
Your unit will determine the most appropriate fan speed, depending on the
power requirements and the type of modules you are using.
If the temperature keeps rising and reaches the limit, your unit will turn off
to both protect itself and protect the modules it houses.
IMPORTANT
Fan speed is always determined to cool down the most
heat-generating modules.
CAUTION
Make sure to use protective covers over empty slots of your unit to
avoid overheating.

Introducing the RTU-2 SkyRAN Platform
SkyRAN Platform 7
Product Registration
Product Registration
You can now register your new EXFO products either online or directly
from your unit (if it is connected to the Internet), and benefit from every
possible opportunity to optimize their performance. By doing so, you will
always be notified of the latest software updates, key product
enhancements and up-to-date support information related to your
products.
To register your product directly from your unit:
1. Ensure that your unit can access the Internet.
2. From Toolbox X, click Utilities, and then Product Registration.
3. Follow the on-screen instructions.
To register your product online:
1. Open a Web browser and go to www.exfo.com.
2. Log in to your EXFO account.
3. Click Support.
4. Under Tools, click Manage My Products.
5. Click Register.
6. Follow the on-screen instructions.
Technical Specifications
To obtain this product’s technical specifications, visit the EXFO Web site at
www.exfo.com.

Introducing the RTU-2 SkyRAN Platform
8RTU-2
Conventions
Conventions
Before using the product described in this guide, you should understand
the following conventions:
WARNING
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury. Do not proceed unless you
understand and meet the required conditions.
CAUTION
Indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury. Do not proceed unless you
understand and meet the required conditions.
CAUTION
Indicates a potentially hazardous situation which, if not avoided,
may result in component damage. Do not proceed unless you
understand and meet the required conditions.
IMPORTANT
Refers to information about this product you should not overlook.

SkyRAN Platform 9
2 Safety Information
WARNING
Do not install or terminate fibers while a light source is active.
Never look directly into a live fiber and ensure that your eyes are
protected at all times.
WARNING
The use of controls, adjustments and procedures, namely for
operation and maintenance, other than those specified herein may
result in hazardous radiation exposure or impair the protection
provided by this unit.
WARNING
If the equipment is used in a manner not specified by the
manufacturer, the protection provided by the equipment may be
impaired.
WARNING
Use only accessories designed for your unit and approved by EXFO.
For a complete list of accessories available for your unit, refer to its
technical specifications or contact EXFO.

Safety Information
10 RTU-2
IMPORTANT
When you see the following symbol on your unit , make sure
that you refer to the instructions provided in your user
documentation. Ensure that you understand and meet the required
conditions before using your product.
IMPORTANT
When you see the following symbol on your unit , it indicates
that the unit is equipped with a laser source, or that it can be used
with instruments equipped with a laser source. These instruments
include, but are not limited to, modules and external optical units.
IMPORTANT
Other safety instructions relevant for your product are located
throughout this documentation, depending on the action to
perform. Make sure to read them carefully when they apply to your
situation.

Safety Information
SkyRAN Platform 11
Other Safety Symbols on Your Unit
Other Safety Symbols on Your Unit
One or more of the following symbols may also appear on your unit.
Symbol Meaning
Direct current
Alternating current
The unit is equipped with an earth (ground) terminal.
The unit is equipped with a protective conductor terminal.
The unit is equipped with a frame or chassis terminal.
On (Power)
Off (Power)
OR On/off (Power)
Fuse

Safety Information
12 RTU-2
Laser Safety Information
Laser Safety Information
Your instrument is a Class 1M laser product in compliance with standards
IEC 60825-1: 2007 and 21 CFR 1040.10, except for deviations pursuant to
Laser Notice No. 50, dated June 24, 2007. It is also in compliance with IEC
60825-1: 2014. Laser radiation may be encountered at the output port.
Refer to the user documentation of the different modules for the relevant
laser safety information.
The modules and instruments that you use with your unit may have
different laser classes. Refer to their user documentation for the exact
information.

Safety Information
SkyRAN Platform 13
Electrical Safety Information
Electrical Safety Information
WARNING
A readily accessible disconnect device must be installed on the
mains (AC or DC circuits).
If you intend to connect your RTU-2 to AC power, use only the
listed and certified AC/DC power adapter provided by EXFO with
your unit. It provides reinforced insulation between primary
and secondary, and is suitably rated for the country where the
unit is sold.
DO NOT connect the unit interfaces metallically to OSP (Outside
Plant) wiring. The unit interfaces are designed for use as
intra-building surfaces only (Type 2 or Type 4 ports as described
in GR-1089-CORE) and require isolation from the exposed OSP
cabling. The addition of Primary Protectors is not sufficient
protection in order to connect these interfaces metallically to
OSP wiring.
Use only the certified power cord that is suitably rated for the
country where the unit is used.
Replacing detachable MAINS supply cords by inadequately
RATED cords may result in overheating of the cord and create a
risk of fire.

Safety Information
14 RTU-2
Electrical Safety Information
WARNING
Use this unit indoors only.
Do not remove unit covers during operation.
Operation of any electrical instrument around flammable gases
or fumes constitutes a major safety hazard.
To avoid electrical shock, do not operate the unit if any part of
the outer surface (covers, panels, etc.) is damaged.
Make sure both disconnect devices are turned off before
servicing the unit.
Only authorized personnel should carry out adjustments,
maintenance or repair of opened units under voltage. A person
qualified in first aid must also be present. Do not replace any
components while the disconnect devices are turned on.
Your unit is equipped with an internal rechargeable clock
battery to keep time and date accurate. Only authorized
personnel can replace this battery. Attempting to replace it
yourself could seriously compromise your safety.
Use only fuses with the required rated current and specified
type (F10A L, 5 mm x 20 mm (0.197 in x 0.787 in), fast-acting,
250 V). Do not use repaired fuses or short-circuited fuse
holders. For more information, see the section about replacing
the fuses in this user documentation.
Unless otherwise specified, all interfaces are intended for
connection to Safety Extra Low Voltage (SELV) circuits only.
Capacitors inside the unit may be charged even if the unit has
been disconnected from its electrical supply.