
Date: 05/2023 S.E. System Electronic GmbH www.ExtremeLine.de Page 9 von 40
EN
3. error condition detection, spare parts and repair
If you need spare parts, you can get them from your dealer or directly from us as the
manufacturer. In case of errors not listed here, please contact your dealer or our sup-
port rst before sending in your device. Please note that sent in devices can only be
processed with a detailed error description.
Error Troubleshooting/cause Note / Spare parts
Heater does not heat - Check fuse and mains voltage - Check unit
switch
Troubleshooting unsuccessful →
Contact support
Unit smells burnt - When commissioning for the rst time - Check
the unit for contamination
Troubleshooting unsuccessful →
Contact support
The heater trips a residual current
circuit breaker or fuse
- Unit got wet - check level of load on fuse Stop using the device and contact
support
The heater does not get warm
enough
- Check mounting arrangement - voltage too
low - ambient temperature too low - unfa-
vourable environmental inuences
Plastic cover loose or broken Replace plastic cover EC1-BK or EC1-WT
Exchange tutorial at www.Extreme-
Line.de
Carbon tube broken Replace carbon tube
Type ECC900S
ECC900SFH
ECC1600SFH
ECC900S, ECC900SFH or SFH1600
Exchange tutorial at www.
ExtremeLine.de When ordering a
replacement, check the dierent
connection types of the heating
tubes on your device!
Please ask us using your serial
number.
Carbon tube does not light up /
heat up
Previous contacting ECC900 tutorial for exchange at www.
ExtremeLine.de
Control does not respond New contacting EC2
LED on the heater is not lit - Check the installation position of the carbon
tube for correct seating in the spring clips. -
Replace carbon tube
LED on heater ashes white 1 sec.
on / 5 sec. o, current power level
remains on
- Reduce distance to the appliance - Replace
battery in remote control - Check fuse - Check
appliance switch
EC2
LED on heater ashes white 0.2 sec.
on / 5 sec. blue
- Check fuse - Check appliance switch EC2
LED on heater ashes red 1 sec. on /
2 sec. blue
- Replace battery at temperature sensor SE5
LED on heater ashes red 2 sec. on /
2 sec. blue
- Switch on temperature sensor - Bring tempe-
rature sensor within range - Replace battery at
temperature sensor SE5
LED on SE5 ashes red - Maximum temperature is reached, adjust the
value via APP
EC2
Ground fault circuit interrupter trips - Overtemperature protection has triggered,
wait until the heater cools down and switches
on again.
If necessary, heat the device by a
qualied electrician or send it in
EXremote remote control does not
respond
- Replace battery at temperature sensor SE5 Batteries of the type LR03-1.5V or
FR03-1.5V
RCD switch trips - Check the insulation resistance of the unit
-Unit has become wet
Have the appliance heated up by a
qualied electrician or send it.
ExRemote control does not react - Battery empty - Remote control defective Battery type LR03-1,5V oder FR03-
1,5V
Heaters