Extreme Networks ExtremeCloud Appliance E3120 User manual

ExtremeCloud™Appliance
E3120
Installation Guide
9036028-00
Published June 2019

Copyright © 2019 Extreme Networks, Inc. All rights reserved.
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are subject to change without notice.
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Table of Contents
Preface.........................................................................................................................................4
Conventions.............................................................................................................................................................................4
Providing Feedback to Us.................................................................................................................................................5
Getting Help.............................................................................................................................................................................5
Documentation and Training...........................................................................................................................................6
Chapter 1: Overview...................................................................................................................7
E3120 Control Panels...........................................................................................................................................................7
Hard Drive LED Indicator Patterns............................................................................................................................... 9
Chapter 2: Hardware Installation............................................................................................ 11
Verifying the Box Contents..............................................................................................................................................11
Attaching the Front Bezel............................................................................................................................................... 12
Power Supply Options...................................................................................................................................................... 12
Connecting to a Power Source.....................................................................................................................................16
Chapter 3: Initial Network Connection and Configuration.................................................18
Configuring the Management Interface via Console Port............................................................................... 18
Configuring the Management Interface via the Management Port............................................................19
Connecting the Data Ports............................................................................................................................................. 19
Chapter 4: Specifications........................................................................................................22
Chapter 5: Regulatory Information....................................................................................... 23
Regulatory Compliance Information......................................................................................................................... 23
Federal Communications Commission (FCC) Notice.......................................................................................23
Industry Canada, Class A................................................................................................................................................23
CE Notice................................................................................................................................................................................24
Japan (VCCI) - Voluntary Control Council for Interference Class A ITE................................................. 24
BSMI EMC Statement - Taiwan.................................................................................................................................... 24
Supplement to Product Instructions.........................................................................................................................25
Hazardous Substances.....................................................................................................................................................25
European Waste Electrical and Electronic Equipment (WEEE) Notice.................................................. 26
Index...........................................................................................................................................27
ExtremeCloud™ Appliance E3120 3

Preface
This section discusses the conventions used in this guide, ways to provide feedback, additional help, and
other Extreme Networks®publications.
Conventions
This section discusses the conventions used in this guide.
Text Conventions
The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
General Notice Helpful tips and notices for using the product.
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
New! New Content Displayed next to new content. This is searchable text within the PDF.
Table 2: Text Conventions
Convention Description
Screen displays This typeface indicates command syntax, or represents information as it appears on the
screen.
The words enter and
type
When you see the word “enter” in this guide, you must type something, and then press
the Return or Enter key. Do not press the Return or Enter key when an instruction
simply says “type.”
[Key] names Key names are written with brackets, such as [Return] or [Esc]. If you must press two
or more keys simultaneously, the key names are linked with a plus sign (+). Example:
Press [Ctrl]+[Alt]+[Del]
Words in italicized type Italics emphasize a point or denote new terms at the place where they are defined in
the text. Italics are also used when referring to publication titles.
ExtremeCloud™ Appliance E3120 4

Providing Feedback to Us
Quality is our first concern at Extreme Networks, and we have made every eort to ensure the accuracy
and completeness of this document. We are always striving to improve our documentation and help
you work better, so we want to hear from you! We welcome all feedback but especially want to know
about:
•Content errors or confusing or conflicting information.
•Ideas for improvements to our documentation so you can find the information you need faster.
•Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information Development team, you can
do so in two ways:
•Use our short online feedback form at https://www.extremenetworks.com/documentation-
feedback/.
•Email us at [e-mail].
Please provide the publication title, part number, and as much detail as possible, including the topic
heading and page number if applicable, as well as your suggestions for improvement.
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
Extreme
Portal
Search the GTAC (Global Technical Assistance Center) knowledge base, manage support cases
and service contracts, download software, and obtain product licensing, training, and
certifications.
The Hub A forum for Extreme Networks customers to connect with one another, answer questions, and
share ideas and feedback. This community is monitored by Extreme Networks employees, but is
not intended to replace specific guidance from GTAC.
Call GTAC For immediate support: 1-800-998-2408 (toll-free in U.S. and Canada) or [phone]. For
the support phone number in your country, visit: www.extremenetworks.com/support/contact
Before contacting Extreme Networks for technical support, have the following information ready:
•Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
Networks products
•A description of the failure
•A description of any action(s) already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other relevant environmental
information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•Any related RMA (Return Material Authorization) numbers
Subscribing to Service Notifications
You can subscribe to email notifications for product and software release announcements, Vulnerability
Notices, and Service Notifications.
Preface
ExtremeCloud™ Appliance E3120 5

1 Go to www.extremenetworks.com/support/service-notification-form.
2 Complete the form with your information (all fields are required).
3 Select the products for which you would like to receive notifications.
Note
You can modify your product selections or unsubscribe at any time.
4 Click Submit.
Documentation and Training
To find Extreme Networks product guides, visit our documentation pages at:
Current Product Documentation www.extremenetworks.com/documentation/
Archived Documentation (for earlier
versions and legacy products)
www.extremenetworks.com/support/documentation-archives/
Release Notes www.extremenetworks.com/support/release-notes
Hardware/Software Compatibility Matrices https://www.extremenetworks.com/support/compatibility-matrices/
White papers, data sheets, case studies,
and other product resources
https://www.extremenetworks.com/resources/
Training
Extreme Networks oers product training courses, both online and in person, as well as specialized
certifications. For more information, visit www.extremenetworks.com/education/.
Preface
ExtremeCloud™ Appliance E3120 6

1Overview
E3120 Control Panels
Hard Drive LED Indicator Patterns
E3120 appliance is a high-end ExtremeCloud Appliance that supports five thousand standalone devices,
fifty thousand users, and provides availability for up to ten thousand devices and hundred thousand
users, with any client distribution between appliances.
Attention
Only qualified personnel should perform installation procedures.
Caution
To minimize Electrostatic Discharge (ESD) to the devices, you must wear an antistatic wrist
strap while performing the following procedures.
E3120 Control Panels
E3120 front panel layout
Label Description
1 Hard disk drive bays
2 Front video connector
3 USB 2.0 or 3.0 ports
Note
For USB key storage only: Although the appliance has five USB connectors (two on the front
panel and three on the back panel), only one USB connector can be in use at any given time.
ExtremeCloud™ Appliance E3120 7

E3120 back panel layout
Label Description
1 Power supply module #1
2 Retention strap receiver hole
3 Power supply module #2 bay for redundant power
supply
4 Port 1 (Data Port 1) 1/10GbE, RJ45
5 Port 2 (Data Port 2) 1/10GbE, RJ45
6 Port 3 (Data Port 3) 1/10/25/40GbE, QSFP28
7 Port 4 (Data Port 4) 1/10/25/40GbE, QSFP28
8 Video connector
9 RJ45 Serial-A Port
10 USB 3.0 ports
11 RMM4 NIC port (not used, plugged)
Admin Management port; 1GbE, RJ45
E3120 front control panel
Overview
ExtremeCloud™ Appliance E3120 8

Label Description
A System ID button with integrated LED
B NMI button
C Data Port 1 activity LED
D Data Port 2 activity LED
E Not used
F Not used
G System cold reset button
H Drive activity LED
I System status LED
J Power button with integrated LED
Hard Drive LED Indicator Patterns
The hard drive has one LED indicator visible from the front of the system — a green LED for disk activity
(see Front Control Panel).
The system status LED is a bi-color indocator that shows the current health of the server, which is
described in the following table:
Overview
ExtremeCloud™ Appliance E3120 9

Table 3: System LED patterns
LED Pattern System Status Description
Solid green Ok Indicates that the system is normally
running without any errors.
1 Hz blinking green Issues with the system Indicates that:
•There might be redundancy loss
in the power supply or fan.
•The non-critical threshold has
crossed due to temperature,
input power to power supply,
voltage, output current for main
power rail from power supply,
and process thermal control
sensors.
•Power supply failure may have
occurred while redundant power
supply was present.
•There is a fault in the hard drive.
•The appliance is unable to use all
of the installed memory.
•The battery has failed.
1 Hz blinking amber Fatal or unrecoverable system
hardware failure
Amber color means there has been a
fatal error in the system. System
failure is caused when:
•Crtical threshold is crossed.
•Minimum number of fans to cool
the system is not present or the
fans have failed.
•The required number of power
supply is not present in the
system.
Overview
ExtremeCloud™ Appliance E3120 10

2Hardware Installation
Verifying the Box Contents
Attaching the Front Bezel
Power Supply Options
Connecting to a Power Source
To prepare for Hardware Installation of E3120:
1 Match the model number on the purchase order with the model number in the packing list and on
the E3120 appliance.
Table 4: E3120 product information
Part number Description
30139 E3120 Appliance. Expandable management for up to
5000 access points.
2 Verify that the contents of the box include the E3120 appliance and that the included hardware
matches the package contents.
3 Review the Safety Guidelines.
Verifying the Box Contents
Before you install the E3120 appliance, make sure that you have all the necessary parts.
1 Verify that the box contains the following items:
Table 5: E3120 box contents
Quantity Item
1 E3120 Quick Reference
1 E3120 appliance
2 Shipping lock screws
1 AC power cord bracket and retention strap kit
1 Rail mounting kit
ExtremeCloud™ Appliance E3120 11

Table 5: E3120 box contents (continued)
Quantity Item
1 Front panel bezel
1 Rail kit installation instruction sheet
Note
The power cord needs to be purchased separately for the respective deployment country.
It can be ordered at https://www.extremenetworks.com/powercords.
2 Perform a visual inspection of the appliance for any physical damage. Contact Extreme Networks
Support Portal if there is any damage.
Attaching the Front Bezel
The appliance comes with an optional front panel bezel, which can be attached to the front of the
chassis by snapping it on the rack handles. A key lock allows you to lock the bezel in place to restrict
access to the controls on the front panel. You can monitor the system status indicators with the bezel in
place.
1 Lock the right end of the front bezel to the rack handle (see label "A").
2 Push the front bezel until the left end clicks into place (see label "B").
Figure 1: Attaching the front bezel
3 Lock the bezel, if needed.
Power Supply Options
You have the option to install, remove, and replace a power supply on the E3120 appliance. The E3120
appliance ships with one power supply and it comes installed. Additional redundant power supplies can
be purchased separately (ordering part number, 30527 WS-PSI-1100W-01).
Hardware Installation
ExtremeCloud™ Appliance E3120 12

Each power supply has a single bi-color LED to indicate power supply status. The LED indicator
patterns are described in the following table.
Table 6: Power supply status LED indicator patterns
Power supply condition LED pattern
Output On and OK Green
No AC power to all power supplies O
AC present/ Only 12VSB On (PS O) or PS in cold
redundant state
1 Hz blinking green
AC power cord unplugged or AC power lost, with a
second PS in parallel still with AC input power
Amber
Power supply warning events where PS continues to
operate - high temperature, high power, high current,
and slow fan
1 Hz blinking amber
Power supply critical event causing a shutdown, failure,
OCP, OVP, and fan fail
Amber
Power supply firmware update 2 Hz blinking green
Installing a Redundant Power Supply
To install a power supply module:
1 If the power supply insert is installed, remove the insert from the chassis power supply module #2
bay.
2 Insert the power supply module into the power supply bay.
Hardware Installation
ExtremeCloud™ Appliance E3120 13

3 Push the power supply module into the bay until it locks into place.
Figure 2: Installing a power supply module
4Connect the unit to a power source.
Removing a Power Supply
To remove a power supply module:
1 Detach the power supply cord from the power supply module that needs to be removed.
Hardware Installation
ExtremeCloud™ Appliance E3120 14

2 Pull the power supply module using the handle, while pushing the latching tab outward to
disengage the power supply module from the unit.
Figure 3: Removing a power supply module
Label Description
A Handle
B Latching tab
Replacing a Power Supply
To replace a power supply:
1 Detach the power supply cord from the power supply module that needs to be removed:
1 Release the slider strap on the power supply cord by pushing down the slider tab.
2 Pull the slider strap over the power supply cord.
3 Remove the power cord from the power supply module.
Hardware Installation
ExtremeCloud™ Appliance E3120 15

2 Pull out the power supply module using the handle, while pushing the green latch on the power
supply module outward to remove the power supply module.
Note
The appliance requires one power supply to operate the system normally. Remove and
replace only one power supply module at a time in a system that is powered on.
3 Refer to Installing a Redundant Power Supply on page 13 to install the replacement power supply
module into the power supply bay.
Connecting to a Power Source
Locate the power cord retention strap from the AC power cord bracket and cable clamp kit.
To connect the E3120 unit to a power source:
Hardware Installation
ExtremeCloud™ Appliance E3120 16

1 Attach the power cord to the power supply module:
1 Insert the locking tab end of the retention strap into the receiver hole of the power supply unit,
located to the right of Power Supply #1.
2 Adjust the slider of the retention strap by pushing up the locking tab on the bottom of the slider.
3 If you are using another power cord to create an optional redundant power supply, connect the
two AC power cords to power supplies #1 and #2. These two power supplies combine and create
an optional redundant power supply.
4 Lock the retention strap to the power cord by pulling the slider strap over the power cord.
Figure 4: Attaching the power cord to the appliance
2 Plug the other end of the power cords into grounded electrical outlets or to separate power sources,
such as an uninterrupted power supply (UPS) or a power distribution unit (PDU).
3 Using the power button on the front control panel, turn on the appliance.
Note
The power button must be pressed to turn it on. The appliance is on only when the power
button LED is on.
Hardware Installation
ExtremeCloud™ Appliance E3120 17

3Initial Network Connection and
Configuration
Configuring the Management Interface via Console Port
Configuring the Management Interface via the Management Port
Connecting the Data Ports
Configuring the Management Interface via Console Port
The E3120 must be upgraded to the latest ExtremeCloud Appliance firmware before installing the
appliance on the network.
1 Connect the laptop to the E3120 console port. If the laptop does not support RS232 interface, then
obtain a 'USB to RS232' converter cable, which then connects to the RJ45- DB9F cable.
2 Using PuTTY, TeraTerm, or another terminal emulator, connect to the serial port connection.
Be sure that your serial connection is set properly:
•115200 baud
•8 data bits
•1 stop bit
•Parity none
•Flow control none
3 Using the console session, perform the following:
•At the password prompt, enter user as: admin
•For the initial password, enter: abc123
•Press ENTER.
4 Read the configuration script paragraph carefully. The configuration script will walk you through
configuring the following:
•Admin Password
•Host Attributes Settings
•Time Settings
•SNMP Settings
•Data Plane Settings
5 At the end of each session, enter Yes to move to the next session. If you enter No, the session
configuration options are repeated.
6 Press ENTER.
7 The Appliance Post Installation Configuration Menu pops up after the last session is applied. Enter A
to apply settings and exit or other number for repeating the setup.
ExtremeCloud™ Appliance E3120 18

8 Connect to a port on which management access was enabled during the CLI Wizard Setup.
9 Open a web browser, and in the browser address bar, type: https://Your_Mgmt_Ipaddress:
5825.
The ExtremeCloud Appliance's logon screen is displayed.
10 On the logon screen, enter the credentials that were created when setting up the installation wizard.
Note
An installation wizard is available to help configure the E3120 for new deployments. Refer
to the ExtremeCloud Appliance User Guide on the Extreme Networks Documentation Site
for more information.
Configuring the Management Interface via the Management Port
You can retain the default IP address of the appliance’s management interface if you do not intend to
connect the appliance to your enterprise network. If you do intend to connect the appliance to your
network, follow these steps:
Note
The E3120 must be upgraded to the latest ExtremeCloud Appliance firmware before installing
the appliance on the network.
1 Connect a laptop to the management port of the appliance.
2Configure the Ethernet port of the laptop with a statically assigned unused IP address in the
192.168.10.0/24 subnet.
3 Open a web browser and, in the browser address bar, type https:// 192.168.10.1:5825
(192.168.10.1 is the default IP address on the appliance management port).
The ExtremeCloud Appliance logon screen is displayed.
4 Log on, as follows:
•User name: admin
•Password: abc123
•Click Login.
5 To configure the E3120 appliance for new deployments, complete the installation.
6 Disconnect your laptop from the management port of the appliance.
7 Connect the appliance’s management port to the enterprise Ethernet LAN.
8 Log on to Extreme Networks.
Note
The system is now visible to the enterprise network. Refer to the ExtremeCloud Appliance
User Guide on the Extreme Networks Documentation Site for more information.
Connecting the Data Ports
Data Ports 1 and 2 are 1/10 GbE RJ45 ports. To connect to the data ports, start by connecting the
twisted pair cabling:
Initial Network Connection and Configuration
ExtremeCloud™ Appliance E3120 19

1 Ensure that the device to be connected at the other end of the segment is powered on.
2 Connect the twisted pair segment to the appliance by inserting the RJ45 connector on the twisted
pair segment into the desired RJ45 port.
3 Verify that a link exists by checking that the Activity Link LED is on (solid green or blinking green). If
the Activity Link LED is o, perform the following steps until it is on:
1 Verify that the cabling being used is Category 5 or better, with an impedance between 85 and 111
ohms and a maximum length of 100 meters (328 feet).
2 Verify that the device at the other end of the twisted pair segment is turned on and is properly
connected to the segment.
3 Verify that the RJ45 connectors on the twisted pair segment have the proper pinouts, and check
the cable for continuity.
4 If a link is not established, contact Extreme Networks Support.
Data ports 3 and 4 provide QSFP28 ports that can support 40Gbps transceivers, as well as 1, 10, and
25 Gbps transceivers through special adapters. Refer to the datasheet for a list of pluggable
transceivers supported for the E3120.
Installing a Transceiver or an Adapter:
To install a transceiver or adapter:
1 With an antistatic wrist strap attached to your wrist, remove the transceiver from its packaging. If
there is a protective dust cover on the transceiver connector, do not remove it at this time.
2 Hold the transceiver so that the connector will seat properly.
3 Carefully align the transceiver with the port slot.
4 Push the transceiver into the port slot until it clicks and locks into place.
Connecting Cables to Transceiver Ports
To connect cables to transceiver ports:
1 Remove the protective covers from the transceiver and from the connectors on each end of the
cable.
2 Insert the cable connector into the transceiver connector until it clicks into place.
3 Plug the other end of the cable into the appropriate port on the other device. Some fiber-optic
cables may be terminated at the other end with two separate connectors, one for each fiber-optic
strand. In this case, ensure that the transmit fiber-optic strand from the appliance is connected to
the receive port of the other device, and the receive fiber-optic strand on the appliance is connected
to the transmit port of the other device.
4 If a transceiver port is unused, install a dust cover.
Warning
Fiber-optic transceivers use Class 1 lasers. Do not use optical instruments to view the laser
output. The use of optical instruments to view laser output increases eye hazard. When
viewing the output optical port, power must be removed from the network adapter.
Initial Network Connection and Configuration
ExtremeCloud™ Appliance E3120 20