Eyevis EYE-LCD4600-SN Series User manual

User’s Manual
Version 3.0 (May 2010)
 EYELCD4600M/WSN
EYE-LCD4600-SN

EYE-LCD4600M/W-SN2

EYE-LCD4600M/W-SN 3
CONTENTS
1. SAFETY INSTRUCTIONS 5
1.1 General Instructions 5
1.2 Power 5
1.3 Installation 6
1.4 Use 7
1.5 Unused for long periods of time 8
1.6 Precautions for the remote control batteries 8
1.7 Cleaning 8
1.8 Storing 9
1.9 Notes & Cautions fur Use 9
2. FEATURES 10
2.1 Packaging 10
2.1.1 Way of Packaging 10
2.2 Dimensions 11
2.3 Video Wall Assembly 12
2.3.1 Stackable for monitor wall applications 12
2.3.2 Stacking frame for video walls 12
2.3.3 Example: Video Wall Assembly 3x3 13
2.3.4 Optional front service mechanism 13
2.3.5 Linking the Displays 14
2.3.6 Example Video Wall Matrix 3x3 Displays 14
2.3.7 Example Video Wall Matrix 4x4 Displays 14
2.4 Installation Possibilities for EYE-LCD4x00M/W Series 15
3. CONNECTORS & CONTROL 17
3.1 Power Cord Connection 17
3.2 Input Source Connections 17
3.3 The Remote Control 18
3.3.1 Selecting a Display 18
3.3.2 Special Keys and Key Sequences 18
3.3.3 Main Menu 19
3.3.4 Input 20
3.3.5 Picture Setup 21
3.3.6 Matrix 22
3.3.7 Scaling 23
3.3.8 Analogue RGB Settings 24
3.3.9 Network Configuration 25
3.3.10 Tools 26
3.3.11 Status 27
3.3.12 Info 28
3.4 GETTING STARTED & MENU FUNCTION 29
3.4.1 EYE-LCD Control Software 29
3.4.2 Program Area “Preference” 29
3.4.3 Communication Settings 30
3.4.4 Program Area “Setup” 31
3.4.5 Program Area “User” 34
3.4.6 Program Area “Service” 35
3.4.7 Program Area “Status” 36
3.4.8 Program Area “Gamma” 37
3.4.9 Program Area “Reports” 37

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4. FIRMWARE UPDATES 38
4.1 Firmware Update CPU 38
4.2 Firmware Update Scaler 40
5. TECHNICAL SPECIFICATION 41
6. A GUIDE TO SIMPLE PROBLEM SOLVING 42
6.1 Malfunction or Trouble 42
7. GUIDELINES FOR THE USE OF THE DISPLAYS 43
7.1 Introduction 43
7.2 Advantages of the EYE-LCD Series over other display technologies 44
7.3 The LCD/TFT Technology of the EYE-LCD Series 44
7.4 How to minimize the Danger of Image Retention 45
7.5 Integrated Security Features of the EYE-LCDM/W Series 46
7.6 Re-arranging the display content with eyecon software 47
7.7 Possibilities with similar display contents 50
7.8 Résumé 50
7.9 Product-design related characteristics of eyevis super narrow bezel displays 51
7.9.1 Acceptable characteristics 51
7.9.2 Restrictions for RMA 51
7.9.3 Features of EYE-LCD-4600W-SN 51
7.9.4 Estimated failure symptoms 51
7.9.5 Handling Guide 51
7.9.6 White Uniformity 52
7.9.7 Light Leakage 52
7.9.8 Visible sheet guide boss & clip 53
7.9.9 Panel damages caused by handling mistake 53
8. WARRANTY INFORMATION 54
9. CORRECT DISPOSAL 57
10. ADDITIONAL SUPPORT 58

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1. SAFETY INSTRUCTIONS
1.1 General Instructions
) Installation and preliminary adjustments should be performed by qualified service personnel or
authorized service dealers.
) All warnings on the system parts and in the documentation manual should be adhered to.
) All instructions for operating and use of this equipment must be followed precisely.
) All local installation codes should be adhered to.
1.2 Power
) The power cord must be correctly connected to a grounded power outlet.
If not, this may result in electric shock or personal injury.
) Make sure that the power plug is plugged into the power outlet firmly and correctly.
If not, this may result in fire.
) Do not connect multiple appliances to the same power outlet.
This may result in fire caused by overheating.
) Never use a use a damaged power cord or plug or a damaged or loose power outlet.
This may result in electric shock or fire.
) Do not touch the power plug with wet hands when removing or plugging the plug into the outlet.
This may result in electric shock.
) Do not forcefully bend or pull the power plug and do not place any heavy material on it.
This may result in fire.
) Do not disconnect the power cord while using the product.
This may result in damage to the product due to electric shock.
) When the device is disconnected from the mains, the plug must be pulled out from the mains socket.
Therefore the mains plug shall be easily accessible.
If, not, this may cause electric shock or fire.
) Do only use the power cord provided by eyevis. Do not use the power cord of another product.
Improper power cords may lead to fire or electric shock.

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1.3 Installation
) Do not install the device in areas where humidity is high.
If the unit is installed in direct sunlight, closed car or near a stove the cabinet or other parts may
distort or be damaged, and electric shock may result.
If the unit is installed next to a humidistat, a stove or in a location where there is a large quantity of
dust, it may cause a fire or electric shock
) Take measures to prevent the unit from falling down.
If not, the unit may fall down and cause injury.
) Do not block the ventilation holes on the unit:
The inside of the unit will overheat if the ventilation holes are sealed, which may cause fire.
When installing the unit near a wall, keep the unit at least 5-10 cm from the wall.
Do not place the unit in a closet or bookshelf where ventilation is poor.
Do not spread a newspaper, tablecloth or curtain over the unit.
Do not place the unit on an unstable surface, such as a rug, or a cushion, etc.
Do not place the unit so that it is facing up or down, or on its side.
) Precautions for moving the unit
When moving the unit, be sure to remove the plug from the wall outlet and disconnect wiring cables
between equipment and detach any securing anchors. If not, fire or electric shock may result if the
power cord is damaged, injury may occur by the unit falling down.
When unpacking or carrying the unit, at least two people are needed. Make sure the units are carried
upright.
Do not carry the unit with the screen facing up or down.
Handle the unit so as not to jolt the unit.
) Do not overload outlets or cables beyond their capacity.
Do not use extension cords.
Electric shock or fire may result
) When installing the unit, use the specified stand.
If not, the unit may fall down and cause an injury
) Do not place the unit in locations of high humidity, such as a bathroom or close to a humidifier.
This may cause a fire or an electric shock.
) Do not place the unit in an unstable location, such as a shaky table or incline.
The unit may fall down and cause injury or damage.
Install the unit on a horizontal, stable surface.
) Do not place the unit in a location subject to vibration.
The unit may fall down because of the vibration and may cause an injury.
) Insert the power plug fully into a 100 ~ 240 V AC outlet.
If you use an outlet other than 100 ~ 240 V AC, it may cause fire or electric shock.
Improper insertion of the plug may cause heat and fire.
Do not use a damaged power plug or worn outlet.
) Do not place objects on the unit.
if metal or liquid (when putting vase, glass or cosmetics) get into the unit, it may cause fire or electric
shock.
If you put heavy objects on the unit, it may fall down and cause injury.
) When installing the unit, have your dealer arrange for professional installations.
If the installation work is not correct, it may cause injury.

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1.4 Use
) Never repair, modify or disassemble the unit by yourself.
It may cause a fire or an electric shock because dangerous voltages exist in the unit. Consult your
dealer for internal inspection and repairs.
) Follow these precautions for the power cord.
Always plug power cord into appliance before plugging into outlet
Do not allow anything to rest on the power cord. Do not locate this product where persons will walk
over the cord.
Do not operate appliance with a damaged cord or if the appliance has been dropped or damaged,
until it has been examined by a qualified serviceman
Position the cord so that it will not be tripped over, pulled, or contact hot surfaces.
) Follow these precautions for the plug
Do not damage, or modify e.g. by extending, or heat (such as by pressing near heating equipment).
Do not pull, place heavy objects or pinch.
Do not bend, twist or bunch up.
Fire or electric shock may result
) Precautions for the extension cord
If an extension cord is necessary, a cord with a current rating at least equal to that of the appliance
should be used. Cord rated for less amperage than the appliance may overheat.
) Do not insert objects inside the unit.
If metallic materials or combustibles such as paper get inside the unit from ventilation holes and
other places, it may cause a fire or an electrical shock.
) If there is thunder or lightning, do not touch the unit or the power plug.
You may suffer an electric shock.
) Do not pull the power cord when removing the plug from the wall outlet.
If the power cord is yanked, the cord may become damaged and fire or electric shock may occur.
Always hold the plug firmly when removing it.
) Never spill liquid of any kind on the product.
Should any liquid or solid object fall into the cabinet, unplug the set and have it checked by qualified
service personnel before resuming operations.
) Never insert or remove the power plug with wet hands.
This may cause electric shock.
) Do not climb or stand on the unit.
It may drop, fall down, break or cause an injury.
) If the unit will not be used for a long period of time, remove the power plug from the wall outlet for
safety.
If not, in the case of malfunction, it may cause fire.
) Do not push or jolt the LCD panel
The glass of the LCD panel may break and cause injury
If the screen glass breaks, crystalline liquid leakage may occur. Do not touch crystalline liquid.
If leaked liquid gets into your eyes or comes in contact with your skin, rinse the contacted area with
clean water immediately and consult your doctor. Should the leaked liquid come in contact with your
clothes, rinse the contacted area with clean water immediately. Should the leaked liquid come in
contact with other equipment, clean them without touching the leaked liquid.
) Water drops on LCD surface.
Please do not leave LCD module with water drop. When the display surface gets water drop, please

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wipe it off with cotton swab or soft cloth immediately, otherwise display surface will be deteriorated.
If water gets inside the LCD module, circuit may be damaged.
) This product contains chemicals, including lead, known to cause birth defects or other reproductive
harm.
3Wash hands after handling.
1.5 Unused for long periods of time
For added protection for this video product during a lightning storm, or when it is left unattended and unused
for long periods of time, unplug it from the wall outlet. This will prevent damage to the display due to lightning
and AC power-line surges.
1.6 Precautions for the remote control batteries:
) Only use the specified battery type
) Be sure to insert batteries by matching the + and -.
) Do not recharge, heat, disassemble, short or throw batteries into a fire.
) Do not use the batteries beyond their usage period (designated on the batteries), do not leave worn out
batteries in the unit.
) Do not mix different types of batteries together.
) Do not mix a new battery with a used one.
) If these precautions are not observed, it may lead to battery leakage or explosion and cause burn and
injury.
) If leaked liquid gets into your eyes or gets in touch with your skin, it may hurt your eyes or your skin. If
leaked liquid gets into your eyes or mouth or comes in contact with your skin, rinse the contacted area
with clean water immediately and consult your doctor. If the leaked liquid comes in contact with your
cloth, rinse the contacted area with clean water immediately. If the leaked liquid comes in contact with
other equipments, clean them without touching the leaked liquid.
1.7 Cleaning
) If dust has collected on the power plug connectors, remove the plug from the outlet and clean off the
dust.
3This dust may cause a fire due to reduced insulation of the plug.
) Remove the power plug before cleaning.
3Always unplug appliance from electrical outlet before cleaning and servicing and when not in use.
Never yank cord to pull plug from outlet. Grasp plug and pull to disconnect.
3If not, it may cause electric shock.
) Consult your dealer for internal cleaning once a year.
3if you allow dust to accumulate on the unit, it may cause fire or malfunction when you operate it.
3Cleaning is effective especially before the rainy season when humidity is high.
3Refer to your dealer about the internal cleaning.
) Cabinet cleaning
3Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

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3To keep the cabinet looking brand-new, periodically clean it with a soft cloth. Stubborn stains may
be removed with a cloth lightly dampened with mild detergent solution. Never use strong solvents,
such as thinner or benzene, or abrasive cleaners, since these will damage the cabinet.
) Display surface cleaning.
3When display surface of LCD module is contaminated, please wipe the surface softly with cotton
swab or clean cloth. If the contaminate is not easy to remove, clean cloth with the solvent of 50%
alcohol is needed. Please be careful so that 50% alcohol does not get inside the LCD module,
because it may be damaged.
1.8 Storing
) Let the appliance cool completely before storing. Remove cord from appliance when storing.
1.9 Notes & Cautions fur Use
) On usage
3Some parts of the body are hot during operation. Please be careful.
3In case of moving long-distance, wrap the unit with blanket to avoid damages. Be careful not to
bump the unit.
3Do not spray on the unit volatile liquid like insecticide. Do not expose long time to rubber or vinyl. It
will damage the coating.
) On disposal or handing over to a new owner
3It is recommended to initialize the unit by resetting “PICTURE” and “SETUP” menu.
3Do not mix with other general waste
3Do not dispose LCD monitor in waste treated by a waste treatment centre.
3This unit has a lamp inside which includes mercury. For disposal, please follow regulation of your
district.
) Exemptions
3This display is not liable for any damage caused by natural disaster ( such as earthquake, thunder,
etc.), fires, acts by third parties, accidents, owner’s intentional misuse and fault, or uses in other
improper conditions.
3This display is not liable for incidental damages (such as profit loss or interruption in business,
modification or erasure of record data, etc.) caused by use or inability to use of this product.
3This display is not liable for any damage caused by neglect of the instructions described in the
owner’s manual.
3This display is not liable for any damage caused by misuse or malfunction through simultaneous use
of this product and the connected equipment of software.
3This display is not liable for any damage caused by neglect of the instructions described about the
installation stand in the owner’s manual.
3This display is not liable for any damage caused by improper installation.

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2. FEATURES
) High-resolution wide-screen panel
With a resolution of 1366 x 768 pixels) and 16.7 Mio colours you can display extremely fine pictures with this TFT
LCD display.
) PVA technology TFT LCD panel
PVA (Patterned Vertical Alignment) is an alternative version of MVA technology. PVA can offer good black depth
and wide viewing angles. The TFT LCD panel offers bright and wide images with colour contrast. Even placed
near the window, the unit shows bright and clear images with little reflection. The viewing angles of the monitor
are as wide as 176° both horizontally and vertically, enough to enjoy clear images from almost any point of view.
) Input Connection Possibilities
3RGB 1 ANALOG -> DVI-I (Adapter)
3RGB 2 ANALOG -> D-Sub 15pin
3RGB Digital -> DVI-I
3FBAS Video -> RCA
3S-Video -> Mini Din 4pin
) Operating temperature: 5°C to 40°C (41°F to 104°F)
) Humidity: max. 90%
2.1 Packaging
(Measures and technical values may vary depending on the product version.)
) Box Content EYE-LCD4600W-SN
31 display unit EYE-LCD4600 W-SN
31 power cord
31 user‘s manual
31 eyevis display adjustment software on CD
31 remote control (optional)
) Box Content 1 EYE-LCD4600M-SN
31 display unit EYE-LCD4600 M-SN
31 stacking frame
31 power cord
31 user‘s manual
31 eyevis display adjustment software on CD
31 remote control (optional)
2.1.1 Way of Packaging
The EYE-LCD4600M/W-SN is packed in a carton box. To provide protection during transportation, the EYE-
LCD4600M/W-SN is surrounded with foam. The packaging is secure with banding and fastening clips.
) To unpack
31. Release the fastening clips
32. Remove the banding
33. Take the EYE-LCD4600M/W-SN out of its shipping carton

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Depth: W- Version 167 mm
M- Version 217 mm
M- Version + R-Frame 277 mm (for wallmount installation)
) Dimensions Front/Side in mm:
) Dimensions Back in mm:
2.2 Dimensions

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2.3 Video Wall Assembly
2.3.1 Stackable for monitor wall applications, with a quick and easy mounting concept.
The EYE-LCD4600W/M-SN is optimised for the assembly of „tiled“ LCD video walls.
The housing of the device provides a T-slot all-around. This slot can take tools for mounting and moving of the
devices.
The main purpose of the T-slot is the precise video wall assembly.
When raising a video wall, please use the special cross spacers provided by eyevis. These are highly precise
shaped metal pieces which guarantee exact distances between the individual modules of a video wall,these
spacers are placed in the T-slot and screwed to every display
2.3.2 Stacking frame for video walls
The ideal solution for the assembly of video walls is the optional stacking frame for the EYE-LCD4600M/W-SN
displays. These stacking frames allow for a simple and fast assembly of your video wall and provide special
ventilation ducts for the displays. The stacking frames also have an all-around T-slot for an accurate assembly of
the displays.

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2.3.3 Example: Video Wall Assembly 3x3
) Please insert the spacers in every junction of the displays in the tiled video wall.
) Mount the stacking frames row by row ) Fix the stacking frames together
) Hang in the displays row by row. ) Align the displays before operation
2.3.4 Optional front service mechanism
The displays from eyevis EYE-LCDM/W series are also available with front maintenance option. This new
development allows taking of the display panel in a combined video wall without the necessity to demount the
entire wall. With a special mechanism even displays in the middle of the wall can be made accessible for service
and maintenance works.

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2.3.5 Example Video Wall Matrix 4x4 Displays
) In a video wall made up of more than 9 dsiplays, the DVI signal has to be split up into several daisy-
chains, e.g. 2 chains for 4x2 displays each.
2.3.6 Linking the Displays
) The EYE-LCD4600M/W-SN displays are especially designed for video wall applications.
) The size of the video wall matrix may range from 1x1 up to 10x10 displays
) Displays within a video wall matrix have to be addressed consecutively from 0 - 99
) Signal-Daisy-Chain DVI: DVI signals can be daisy-chained through up to 9 displays (depending on the
resolution, cabel lengths, cable quality, graphic cards, etc.). For video wall sizes comprising more than 9
displays, the signal hasto be split up (c.f. 2.7.3 Example video wall matrix 4x4).
) No Daisy-Chain for video signals
2.3.7 Example Video Wall Matrix 3x3 Displays
) Direct signal-daisy-chain for DVI signals in a display matrix comprising up to 9 displays.
DVI / RGB
RS232 123
456
789
DVI / RGB
DVI Splitter
1 2 34
5 6 7 8
9 10 11
14
13 15
12
16
RS232

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2.4 Installation Possibilities for EYE-LCD4600-SN
The displays from the EYE-LCD4x00 series are especially designed for the assembly of modular video wall
systems. Thanks to their mini bezels and several optimised display characteristics they a perfectly suitable for
applications in control rooms where they can be used even in 24/7-operation mode.
The standard version EYE-LCD4600-SN (picture, right) of the displays has
a robust, powder coated metal frame that enables the use of the displays
in professional environments. The display frame has VESA approved holes
on the backside that allow their quick and simple mounting in a video wall
system.
Optionally eyevis provides wall-mounting kits for the displays from
the EYE-LCD4600-SN series. These wall-mounting kits consist of
wall-mounting brackets that have to be fixed to the backside of the
display and an according wall-fixture. These wall-mount structures
are also available as front access versions.
A further option for the assembly of `tiled` video walls is to fix the
display to a stacking frame (picture, right). These stacking frames
allow for a simple and fast installation and deinstallation of the
video wall. The individual stacking frames are fixed together with
screws or optionally with snap closings.
eyevis also provides display racks for the displays of the EYE-LCD4600-SN type.
These racks are designed to build up freestanding video walls with the stacking
frame versions (picture, left).

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2.5 Input Source Connections
No. Name Remarks
1Digital/ Analog RGB In 1 DVI-I
2Analog RGB In 2 HD15
3Digital RGB Out DVI-I
4Digital RGB In 2 DVI-I
5S-Video Mini-DIN 4pol
6C-Video 1 BNC
7C-Video 2 BNC
8Status LEDs
9NETWORK RJ45
10 AUX 2 RJ45
11 AUX 1 RJ45
12 Keyboard PS/2
13 COM 2 Out D-Sub 9pin
14 COM 1 In D-Sub 9pin
15 DIP Switches 1. Force Address 1
2. Disable the Watchdog reset function
and replace by a soft reset
3. Enable verbose Error Output
4. Suppress trunking of Error Output if
many error messages occur
5. Erase database on start
6. Service: Flash Scaler Firmware
16 IR Mini Jack 2.5mm
17 AUX 3 Mini Jack 3.5mm
1. Mains Connection
2. Main Fuse
Use only 5A fuse (C-
class)
3. Main Power ON/OFF
Switch with integrated
5A fuse (C-Class)
1. Addressing
Turn-switches for setting
the display address
left switch -> 0...90
right switch -> 0...9
Example:
display address is 16:
left switch -> 1
right switch -> 6
2. Push for Auto Source
Scan
3. Standby ON/OFF
1.
3.2.
1.
2.
3.
1 2 34 5 6 7
89 10 11 12 13 14 15 16 17
3AC power cord connection
3Use the supplied power cord to connect your
LCD panel to the wall outlet.
3Plug the female power connector into the
male connector at the back of the LCD panel
3. CONNECTORS & CONTROL
3.1 Power Cord Connection

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3.2 The Remote Control
) The menu Functions of the OSD Menu can be accessed with the eyevis Remote Control Unit (RCU), see
picture below.
) To use the RCU connect the IR sensor (see picture on the right)
with the IR Input socket of the first LC display of the RS232
daisy-chain in the video wall. Only one IR sensor may be
connected.
Opening the On-Screen-Display
) Press the MENU/EXIT-Button to open the OSD Menu on the
currently selected screen.
) Alternatively press the ADDRESS button to directly enter
SELECT DEVICE Menu.
Navigating in the OSD-Menu
) Use the arrow buttons (►/▼/◄/▲) to navigate through the menu.
) Press the checkmark button (3) to select a menu item.
) Press MENU/EXIT to abort the current operation and return to the previous menu.
) For numerical values you can either use the up/down arrow (▼/▲) to increase or decrease values or
insert the values directly on the number block. If using the arrow buttons for entering numerical
values, holding the keys pressed will toggle larger steps.
3.2.1 Selecting a Display
) The display to be addressed can either be chosen in the main menu or by pressing the ADDRESS button
and selecting the display in the SELECT DEVICE Menu.
3.2.1 Special Keys and Key Sequences
) You can use the POWER Button to activate Standby Mode. This retains the currently used settings. To
reload the settings stored to the EEPROM either power off the device physically or use the reset key
sequence described below.
Select Device
ID 2
Select Device 002

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) Press the SOURCE button to switch to the next input source. If Autoscan is enabled in the Input menu this
will trigger an input scan and the next active input is selected.
) You can reboot the display and read back saved settings at any time: press the sequence BLUE-RED-
YELLOW () to trigger a reset on the currently selected display. Press ADDRESS and then the
sequence BLUE-RED-YELLOW to reset every display in the wall
Note: Illustrated values may differ from your displayed OSD menu settings, depending on the firmware
version and connected signal sources
Do not forget to select “Save” in the Main Menu if you want to save your changes for future startups.
3.2.1 Main Menu
Menu Item Description
Select Device Select the display to be addressed
Input Configuration settings concerning input Selection
Picture Setup General configuration settings concerning presentation of the output
Scaling Configuration settings concerning the size transformation of the input
Matrix Configuration Settings concerning splitting Output over several displays
Analogue RGB
Settings
Configuration applying only to Analogue RGB input
Network Configuration Configuration of the Network Board
Tools Miscenallenous utility settings
Status Run-time information about Dynamic Values
Power Scheduler Switch the display on an doff automatically at specified times
Info Hard- and Softwareinformation about the Display
Save Saving configuration settings permanently
Main Menu
Select Device 002
Input
Picture Setup
Scaling
Matrix
Analogue RGB Settings
Network Configuration
Tools
Status
Info
Power Scheduler
Save

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3.2.1 Input
Main menu Functions Adjustment function /
value / range Description
Input Input Source DVI-1 Select input signal of the multi input board
DVI-2
RGB-1
RGB-2
CompV1
CompV2
SVideo
Autoscan On/Off Activate/Deactivate automatic scanning for input signals
Input
Input Source DVI-1
Autoscan On