eZLO 100 User manual

1
Ezlo 100 Guide
FCC ID:2AMY9EZLO100
IC:22968-EZLO100

2
Copyright Notice
Copyright © 2018 by eZLO. All rights reserved.
Any redistributionor reproduction ofa part or allof the content in any form is prohibited other than the
following:
● You may print or download to a local hard disk extracts for your personal and noncommercial
use only.
● You may copy the content to individual third parties for their personal use, but only if you
acknowledge the website as the source of the material.
● You may not distribute or commercially exploit the content or transmit the content or store it in other
websites or any form of electronic retrieval system.

3
About This Guide 3
Overview 3
Package Content 3
eZLO Software 3
Ezlo 100 Use via Web Application 3
eZLO Account 4
Resetting the Password 5
Connecting Ezlo 100 to Web Application 7
Setting Up Ezlo 100 Details 14
Managing Rooms via Ezlo 100 16
Adding Z-Wave Device to Ezlo 100 20
How to Remove a Z-Wave Device from an Ezlo 100 24
How to Manage your Z-Wave Device 25
If Your Z-Wave Device Does Not Work 30
Maintenance 32
How to Reset an Ezlo 100 to Factory Settings 32
How to Work with Ezlo 100 Firmware 33
How to Discover the Ezlo 100 Firmware Version 33
How to Update Ezlo 100 Firmware Manually 34
How to Remove an Ezlo 100 35
Appendix 1. Terminology 37
Nodes, Controllers and Home Control Groups 37
Controlled and Supported Command Classes 38
Appendix 2. Warranty 49
Appendix 3. How to Get Support 49

4
About This Guide
This document is intended as a description and user manual of the Ezlo 100, the
USB-powered Z-Wave home automation hub and contains the information for end users of the
Ezlo 100.
Ezlo 100 hub is a minimalistic controller for smart plugs and switches. It is a
security-enabled Z-Wave Plus product that is able to use encrypted Z-Wave Plus messages to
communicate with other security enabled Z-Wave Plus products.
Overview
The Ezlo 100 has been created to revolutionize the home automation market as the first
smallest, high-performance home automation hub of its kind. Through innovation, the Ezlo
100 is capable of supporting full home automation in a pocket-sized device while still
excelling in the smart home market in both performance and capability. The Ezlo 100 is fully
compatible with many Z-Weave devices of the supported categories.
Use the eZLO app to:
● Share home locations with other users
● Share rooms with familymembers
● See 'What happened' in your home
● Manage your 'Favorite' devices from the same screen
Package Content
The Ezlo 100 is supplied as a complete unit requiring noadditional hardware or accessories.
Each Ezlo 100 is shipped under a unique serial number shown on the packaging. Please
retain the packaging forreference.
Z-Wave Protocol Description
Z-W
ave is today’s leading wireless home control technology. This international standard
currently covers over 1700 smart living solutions for controlling home and office safety,
energy, heat, HVAC, and lightcontrol.
Unlike other rival technologies, Z-Wave:
● Works on a quiet frequency Z-Wave operates at 865-922 MHz, so you can be sure that
no other devices will interrupt or distort the signal — this is not necessarily the case
with other protocols that work on a crowded 2.4 GHz frequency.
Note: Secure Z-Wave data exchange is possible only if both interacting devices support it.

5
● EnsuresinteroperabilityZ-Waveproductsfromdifferentmanufacturers andcategories
can be a part of the same Z-Wave network.
● Uses a source-routed mesh network architecture
● Every non-battery powered Z-Wave device (including your eZLO hub) works as a
repeater in addition to its primary functionality. Ifa battery-powered Z-Wave device has
a listening mode, it can also work as a repeater. So the more devices you connect to
your network, the stronger and more dependable the Z-Wave signal in your apartment
is going to be, and therefore the data exchange between devices becomes much more
reliable.
The eZLO hub allows connecting to any Z-Wave device which operates using Z-Wave frequency
standard for your region and coincide with the operating frequency of your eZLO hub.
IMPORTANTNOTES: If yourZ-Wave device does not meet these requirements you willbe unable
to add it to the eZLO hub. For the best results only use a Z-Wave certified device.
eZLO Software
The Ezlo 100 is used with either the eZLO Web Application or eZLO Mobile Application.
Before using the Ezlo 100 to control your smart home devices, connect it to the web or
mobile application and configure it for use via your local Wi-Fi network.
Ezlo 100 Use via WebApplication
eZLO web application isa convenient and intuitive dashboard giving you complete control over
your smart home. All browsers are supported, which means that you can manage your smart
home from any workstation. The only requirement is connection to Internet.
To access the eZLO web application, use the direct link to the application or follow the Sign In
link from the eZLOwebsite.
eZLO Account
eZLO account is your point of access to both web and mobile applications. When you follow
the link to the web application, you are directed to the sign-in page.

6
If you are using the eZLO web application for the first time, you need to create an account.
Click
GetStarted to set up your eZLO account.
1. In the Newaccount screen, enter your name under which you will appear in the user
list, your email and yourpassword.
Make sure that your email address satisfies the following conditions:
● The format of email addresses is local_part@domain where the local_part must be up
to 64 characters long, the domain name – up to 252 characters, and the entire email
address – up to 254characters.

7
● The local-part of the email address may use any of the following ASCII characters:
- Uppercase and lowercase Latin letters (A-Z, a-z) (ASCII: 65-90, 97-122)
- Digits 0 to 9 (ASCII:48-57)
- S p e c i a l c h a r a c t e r s: ! # $ % & ' * + - / = ? ^ _ ` { | } ~ ( A S C II : 33 , 35 - 39 , 42 , 43 , 45 , 47 , 61 , 63 ,
94-96, 123-126)
- Character . (dot), ASCII 46, provided that it is not the first or last character in the
email address, and provided also that it does not appear consecutively (e.g.
J o hn .. D o e @ e x a mp l e .c o m i s n o t a ll o w e d ) .
● The domain name part of an email address has to conform to strict guidelines: it must
match the requirements for a hostname: consisting of letters, digits, hyphens and dots
Choose a Password and identical (repeat) password that is:
- At least 8 characters long
- Maximum 100 characters
- Containing only uppercase and lowercase Latin letters (A–Z, a–z), digits 0-9 and
s p e c i a l c h a r a c t e r s $ @ ^ ` , | % ;. ~ () / {} : ? [] = - + _ # !
-
Combining letters and numbers
2. Click Signup.
Successful user creation is confirmed with the "User Added" message.
3. Check your inbox for a Confirm Email Address message from the eZLO application.
This message should be received within 10 minutes. If no message is received, check
your Spam folder.
4. Follow the link in the email message to confirm your user registration in the eZLO
application. You will be redirected to the
Signin page.
5. Enter your email and password and click Sign in. By clicking Sign in, you accept the
eZLO application Terms of Use.
Resetting the Password
If you forget your password, you can reset it as follows:
1. Click Forgot password? on the Sign inscreen.
2. Enter your email address on the Forgot your password? screen
Note : If you enter an invalid password, or two different passwords in the Password and
ConfirmPassword fields, a warning notification is displayed. In this case, re-enter the
password. Make sure that the password meets the requirements listed above.

8
3. Enter your email address in the Provideyouremail dialog box and click OK .The
app sends instructions on how to reset the password for the email address
provided.
4. Check your mailbox for the message containing the Resetpassword link or URL.
This message should be received within 10 minutes. If no message is received, check
your
Spam folder.
5. Click on the Reset password link or URL to open the Setanewpassword page.
6. Enter the new password in the first field, and repeat in the field below to confirm.
The original password and the confirmation password must be identical, and the
password must conform to the password requirements (see above).
If the password you entered does not fit the requirements or if the passwords entered
in the Password and Confirm password fields do not match, the application responds
with an error message.

9
7. Click Changepassword.
8. Return to the eZLOSignin page and enter your email address and the new password.
After the successful sing-in, the eZLO app main menu is displayed.
Connecting Ezlo 100 to Web Application
Once you have logged in to the eZLO web application, you can start managing eZLO hubs.
Note : to connect to the Ezlo 100, the following pre-requisites must be fulfilled:
- your PC or laptop must have the built-in Wi-Fi module. Otherwise, you need an
external Wi-Fi adapter
- a local Wi-Fi network must be available
1. If this is the first time you are using eZLO products, there are no hubs connected to
your account. In this case, the application opens with the
New eZLO wizard screen
allowing to set up one or several eZLO hubs.

1
0
2. The wizard offers to select the type of eZLO hub to set up:
- eZLO – a standalone eZLO smart homehub
- Ezlo 100 – a USB-connected smart home hub
Note : the wizard continues in a separate window. If the wizard window is not opened,
allow popups for the www.ezlo.com website in your browser settings.
3. Select Ezlo100 to set up your Ezlo 100 hub
4. Connect your Ezlo 100 to a power outlet.
Note : the Ezlo 100 is powered from any device having a USB 3.0 port. To turn the Ezlo
100 on, plug it in the USB 3.0 port of the device connected to the power network. The
blue LED indicator shows that the Ezlo 100 is on.
Click
Next to continue setup.
5. At this point, switch to the Wi-Fi settings of your computer to connect to the Ezlo 100
via Wi-Fi.

10
Note : as soon as the eZLO 100 is powered up, it becomes a Wi-Fi access point. It
shows in the list of available Wi-Fi networks under the eZLO_XXXXXXXX name where
X
XXXXXXX is the eZLO 100 access point number.
6. Connect to the Ezlo 100 using the following default password: test4321 . As soon as you
are connected, the Ezlo 100 will be no longer shown in the list of available networks.
7. Return to the eZLO web application to connect the Ezlo 100 to your home Wi-Fi
network. The application will open the
SelectaWi-Finetworktoconnect screen listing
all Wi-Fi networks found in the vicinity. Connect the Ezlo 100 to your network by
selecting it from the list and using the network password.

11
8. The application confirms successful connection of the Ezlo 100 to your local Wi-Fi
network and suggests that you connect your PC or laptop to the same network. Switch
to the Wi-Fi settings and connect to the local network. If your PC or laptop is connected
via Ethernet, it will reconnect automatically, and the window will be closed upon
reconnection.
Note : it may happen that at this point you will need to reconnect to the 100 Wi-Fi
access point. In this case, the following window will be displayed:

12
Click OK to proceed. The Wi-Fi network selection window will be displayed:
9. Reconnect to your Ezlo 100 access point as described above.
10. After the successful connection, the system confirms Ezlo 100 setup completion by
displaying its automatically generated serial number. In the same window, you can
change the Ezlo 100 name. To finish the Ezlo 100 connection, click
AddneweZLO .

13
Note : At any stage of the eZLO 100 setup, you can cancel it by clicking the
icon in the top right corner of the screen. You will exit the wizard, and all previously
made eZLO 100 settings will be deleted.
11. If at this stage the Ezlo 100 is not yet connected to the server, the application alerts
you about it with the following message:
12. Click Wait5sec. to try reconnecting to the server in 5 seconds. You will have two more
attempts to connect the Ezlo 100 to the server. After you click
Wait5 sec. the button
starts the countdown until reconnection. During the countdown the button is inactive.
13. In case your Ezlo 100 fails to connect to the server, you need to reset it. The application
will notify you of the connection failure with the following message:
14. Click OK , press and hold the Reset button on your Ezlo 100 for 6 seconds. After it has
been reset, repeat the connection procedure from the beginning to connect it.

14
15. When you click AddneweZLO , the wizard closes, and you are redirected to the main
eZLO dashboard where you can find your new Ezlo 100 in the list of available hubs. It
will be shown under the default name "My New eZLO" or the name you have assigned
to it.
Setting Up Ezlo 100 Details
Once your Ezlo 100 is successfully connected, its properties – name, cover image and
geographical location – can becustomized.
1. To modify the Ezlo 100 properties, click the MyneweZLO card on the dashboard.

15
2. The Ezlo 100 page will be displayed
3. Click the icon in the top left corner of the screen to open the Ezlo 100 details.

16
4. To edit the Ezlo 100 details, click the icon on the eZLO application sidebar. This
opens the
EditMyNeweZLO screen.
5. To change the Ezlo 100 name, overwrite "My New eZLO" with the name of your
choice. Your Ezlo 100 will appear in the list of eZLO hubs under that name.
6. To change the Ezlo 100 color theme, choose one of the available color options.

17
7. Click Pickimage to set an image as your Ezlo 100 cover. You can browse your
computer to select the image file to upload.
8. ToupdatetheEzlo100location,click SettomyCurrentLocation .Theapplication
resolves the user’s current location from the GPS coordinates, and adjusts its clock
accordingly.
Note : If you use proxy software, your actual location may differ from the one that the
geolocation functionality reports.
Alternatively, change your location directly on the map. Drag and drop the location
marker to set a new location. Use the zoom feature to find and select your precise
location.
9. After you have completed the Ezlo 100 details configuration, click Update
information
to apply your changes.
ManagingRoomsviaEzlo100
Home automation is done by virtual rooms which may correspond to the actual rooms in the
house or apartment or be assigned according to other principles. In order to be managed via
an eZLO hub, each smart device must be assigned to a certain room.
When you start using an Ezlo 100, it has a number of pre-defined rooms. You can use the
existing rooms, edit or delete them and add new rooms.
To manage your virtual rooms, click the icon on the eZLO application sidebar to open the
Whole house menu. The menu lists the available rooms.
To change the positions of the room cards in the list:

18
1. Move the cursor over the icon in the top right-hand corner of the room card.
2. The icon changes into a move cursor, and it is now possible to drag the room card to a
higher or lower position in the My eZLOs sidebar hierarchy.
To add or delete a room:
1. To add a room, click the icon on the My eZLOs sidebar. The Add Room menu will
be displayed.

19
2. Select a room from the list or choose Newroom to create a custom room. The Add
Room
dialog box is displayed.
3. Click PickImage to browse the files on your computer and select an image to associate
with this room.
4. For a custom room, enter the room name.
5. Click Add.
The room is displayed on the My eZLOs sidebar.
You can assign devices to the new room, manage devices in the room, share the room,
or use any of the other functions available in this room.
6. To delete a room, select the room and click in the room menu.
If this room contains Ezlo 100 devices, the application issues a warning when a delete
request is made.
To edit room images and titles:
1. Click the room card on the dashboard to open the room screen.
2. Click .The Editroom menu is displayed.