
17
Troubleshooting
Unable to connect to your Wi-Fi network?
Make sure you entered the correct Wi-Fi password during the Wi-Fi
setup. Check whether there are any Internet connection problems. If the
Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
Reset the device
Press and hold the Reset Button for 6 seconds.
- Reset one time (press and hold) to reach Easy Mode
(Rapidly blinking blue)
- Reset two times (press and hold) to reach AP Mode
(Slowly blinking blue)
System Requirements
• Mobile device running iOS®9 or higher or Android™ 5.0 or higher
• Existing Wi-Fi network
Technical Specications
• Battery: CR2-3V x1
• Standby Current: 13uA
• Working Current: 100mA-110mA
• Standby Battery Life: 2 years
• Working Battery Life: 1 years (15 times/day);
2 years (7 times/day)
• Wi-Fi: IEEE 802.11N, 2.4GHz
(not compatible with 5GHz Wi-Fi networks)
FCC Notice:
This device complies with Part 15 of the FCC Rules. Operation is subject to the two following
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to complywith the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
Important Information:
Before installing, read and follow all precautions, including the following:
CAUTION: Suitable for indoor use only.
DO NOT IMMERSE IN WATER. DO NOT EXCEED RATED CAPACITY.
Support:
If you encounter any issues, please contact us at support@mygeeni.com for help. To explore
our full selection of products, visit us at: www.mygeeni.com
(888) 232-3143 Toll-free
© 2019 Merkury Innovations • 45 Broadway 3rd FL, New York NY 10006. The illustrated
product and specifications may differ slightly from those supplied. Geeni is a trademark of
Merkury Innovations LLC. iPhone, Apple and the Apple logo are trademarks of Apple Inc.,
registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android,
Google Assistant, Google Play, and the Google Play logo are trademarks of Google Inc.
Google is a trademark of Google LLC. iOS is a registered trademark of Cisco in the U.S. and
other countries and is used under license. Amazon, Alexa and all related logos are trademarks
of Amazon.com, Inc. orits affiliates. Cortana is a registered trademark of Microsoft Corporation.
All other trademarks and trade names are those of their respective owners.
WARNING: This product contains chemicals known to the State of California to cause
cancer and birth defects or other reproductive harm.
Made in China