Ezviz C3X User manual

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS
RESERVED.
Any and all information, including, among others, wordings, pictures,
graphs are the properties of Hangzhou EZVIZ Software Co., Ltd.
(hereinafter referred to as “EZVIZ”). This user manual (hereinafter
referred to as “the Manual”) cannot be reproduced, changed, translated,
or distributed, partially or wholly, by any means, without the prior
written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does
not make any warranties, guarantees or representations, express or
implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product.
Pictures, charts, images and all other information hereinafter are for
description and explanation only. The information contained in the
Manual is subject to change, without notice, due to rmware updates
or other reasons. Please nd the latest version in the ™ website
(http://www.ezvizlife.com).
Revision Record
New release – January, 2019
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the
properties of EZVIZ in various jurisdictions. Other trademarks and
logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF
THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION,
IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED
THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY
OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION
OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION
OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF
NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF
OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY
THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG
OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT
TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK,
HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT
IF REQUIRED.SURVEILLANCE LAWS AND DATA PROTECTION LAWS
VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN
YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO
ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE
APPLICABLE LAW, THE LATTER PREVAILS.

1
Package Contents
or
Wi-Fi Camera PoE Camera
Drill Template Screw Kit Waterproof Kit
Power Adapter Regulatory Information Quick Start Guide
• The camera appearance is subject to the actual model you have
purchased.
• Power adapter is not included with the PoE camera model.

2
Basics
Wi-Fi Camera
Micro SD Card Slot
(Behind the cover)
Reset Button
(Behind the cover)
MIC
Ethernet Port
Power Port
Speaker
Antenna
LED Indicator
Dual-lens
Spotlight
IR Light
Name Description
LED Indicator • Solid Red: Camera starting up.
• Slow-ashing Red: Wi-Fi connection failed.
• Fast-ashing Red: Camera exception (e.g. Micro SD card
error).
• Solid Blue: Video being viewed in the EZVIZ app.
• Slow-ashing Blue: Camera running properly.
• Fast-ashing Blue: Camera ready for Wi-Fi connection.

3
Basics
PoE Camera
Micro SD Card Slot
(Behind the cover)
Reset Button
(Behind the cover)
MIC
PoE Port
Power Port
Speaker
LED Indicator
Dual-lens
Spotlight
IR Light
Name Description
LED Indicator • Solid Red: Camera starting up.
• Slow-ashing Red: Network connection failed.
• Fast-ashing Red: Camera exception (e.g. Micro SD card
error).
• Solid Blue: Video being viewed in the EZVIZ app.
• Slow-ashing Blue: Camera running properly.

4
Get the EZVIZ app
1. Connect your mobile phone to Wi-Fi using your 2.4GHz network.
2. Search for “EZVIZ” in App Store or Google Play(TM).
3. Download and install the EZVIZ app.
4. Launch the app, and register an EZVIZ user account.
Setup
Follow the steps to set your camera:
1. Power on your camera.
2. Log in to your EZVIZ app user account.
3. Connect your camera to the Internet.
4. Add your camera to your EZVIZ account.
How to Set Your Wi-Fi Camera?
1 Power-on
Steps:
1. Connect the power adapter cable to the camera's power port.
2. Plug the power adapter into an electrical outlet.
Power Outlet
Power Adapter
The LED turning fast-ashing blue indicates that the camera is powered on
and ready for Wi-Fi conguration.

5
2 Connect to the Internet
• Wireless Connection: Connect the camera to Wi-Fi. Refer to Option 1.
• Wired Connection: Connect the camera to a router. Refer to Option 2.
Option 1: Use the EZVIZ app to congure Wi-Fi.
Steps:
1. Log in to your account using the EZVIZ app.
2. On the Home screen, tap “+” on the upper-right corner to go to the Scan
QR Code interface.
3. Scan the QR code on the Quick Start Guide cover or on the body of the
camera.
4. Follow the EZVIZ app wizard to nish Wi-Fi conguration.
Please choose to connect the same Wi-Fi for your camera as your
mobile phone has connected.
Hold the reset button for 5s to restart and set all parameters to default.
Hold the reset button for 5s in any of the following cases:
• The camera fails to connect to your Wi-Fi network.
• You want to change to another Wi-Fi network.

6
Option 2: Connect your Wi-Fi camera to a router.
Steps:
1. Connect the camera to the LAN port of your router with the Ethernet
cable.
Ethernet Cable
2. Log in to your account using the EZVIZ app.
3. On the Home screen, tap “+” on the upper-right corner to go to the Scan
QR Code interface.
4. Scan the QR code on the Quick Start Guide cover or on the body of the
camera.
5. Follow the wizard to add the camera to the EZVIZ app.

7
How to Set Your PoE Camera?
Option 1: Connect your PoE camera to a PoE Switch/NVR.
Steps:
1. Connect the Ethernet cable to the PoE port of your camera.
2. Connect the other end of the Ethernet cable to the PoE port of your PoE
switch or NVR.
3. Connect the LAN port of your PoE switch or NVR to the LAN port of a
router via the Ethernat cable.
Router
For PoE Port For LAN Port
For LAN Port
PoE Switch/NVR
The PoE switch, NVR and Ethernet cable are not included in the package.
4. Log in to your account using the EZVIZ app.
5. On the Home screen, tap “+” on the upper-right corner to go to the Scan
QR Code interface.
6. Scan the QR code on the Quick Start Guide cover or on the body of the
camera.
7. Follow the wizard to add the camera to the EZVIZ app.

8
Option 2: Connect your PoE camera to a router.
Steps:
1. Connect the power adapter cable (sold separately) to the camera's
power port.
2. Plug the power adapter into an electrical outlet.
3. Connect the Ethernet cable to the PoE port of your camera.
4. Connect the other end of the Ethernet cable to the LAN port of a router.
Router
Ethernet Cable
Power Adapter
DC12V 1A
The Ethernet cable is not included in the package.
5. Log in to your account using the EZVIZ app.
6. On the Home screen, tap “+” on the upper-right corner to go to the Scan
QR Code interface.
7. Scan the QR code on the Quick Start Guide cover or on the body of the
camera.
8. Follow the wizard to add the camera to the EZVIZ app.

9
Installation (Optional)
1 Install the Micro SD Card (Optional)
1. Remove the cover on the camera.
2. Insert the micro SD card (sold separately) into the card slot as shown in
the gure below.
3. Place the cover back on.
After installing the micro SD card, you should initialize the card in the
EZVIZ app before using it.
This Side Up
4. In the EZVIZ app, tap the Storage Status in the Device Settings interface
to check the SD card status.
5. If the memory card status displays as Uninitialized, tap to initialize it.
The status will then change to Normal and it can store videos.

10
2 Install the Camera
The camera can be mounted on the wall or ceiling. Here we take
wall mounting as an example.
• Recommended installation height: 3 m (10 ft).
• Make sure the wall/ceiling is strong enough to withstand three times
the weight of the camera.
• Avoid positioning the camera in an area that gets a lot of light shining
directly into the camera lens.
- Place the drill template onto the surface you have chosen to mount the
camera.
- (For cement wall/ceiling only) Drill screw holes according to the template,
and insert three anchors.
- Use three metal screws to x the camera according to the template.
Drill Template
Anchors Metal Screws
Please tear up the drill template after installing the base if needed.

11
3 Adjust the Surveillance Angle
- Loosen the adjusting screw.
- Adjust the surveillance angle for a best view of your camera.
- Tighten the adjusting screw.
Adjusting Screw
0-90°
0-360°
Make sure the micro SD card slot is facing downward.
EXPOSURE TO RADIOFREQUENCY RF
The frequency bands and the nominal limits of transmitted power (radiated and/or
conducted) applicable to this radio device are the following:
Band Wi-Fi 2.4 GHz
Frequency From 2.412 GHz to 2.472 GHz
Power transmission (EIRP) 100 mW
For detailed information, please visit www.ezvizlife.com.