Ezviz Personal Cloud User manual
COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter
referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated,
EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to
the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information contained
in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please
find the latest version in the ™ website (http://www.ezviz.com).
Revision Record
New release – January, 2023
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH
THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL
LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS
THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER
INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR
PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT
LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG
OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY
AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK,
VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION
LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION
BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE
APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
Table of Contents
Overview ��������������������������������������������������������������������������������������������������1
1� Package Contents ���������������������������������������������������������������������������������������������������������������������������������������� 1
2� Basics ���������������������������������������������������������������������������������������������������������������������������������������������������������� 2
Get the EZVIZ App ������������������������������������������������������������������������������������4
Device Installation ������������������������������������������������������������������������������������5
Connect to the Internet �����������������������������������������������������������������������������9
Add Your Device to EZVIZ App�����������������������������������������������������������������10
Operations on the EZVIZ App ������������������������������������������������������������������11
1� Detail Page������������������������������������������������������������������������������������������������������������������������������������������������� 11
2� Settings������������������������������������������������������������������������������������������������������������������������������������������������������ 12
SPECIFICATION ��������������������������������������������������������������������������������������13
INFORMATION FOR PRIVATE HOUSEHOLDS �������������������������������������������14
1
Overview
As an intelligent storage device, Personal Cloud can be linked to smart cameras for video
storage by EZVIZ App.
1� Package Contents
Personal Cloud (x1)
(hereinafter referred as to “device“)
Network Cable (x1 ) Power Adapter (x1) Screw Kit (x1)
Screwdriver (x1) Regulatory Information (x1) Quick Start Guide (x1)
All device's appearances are subject to the one you have bought.
2
2� Basics
LED Indicator
Top Cover
Latch
* LED Indicator
Solid Yellow Device starting up
Fast-flashing Yellow • Disk not inserted/disk exception
• Network cable not inserted
Solid Blue Device running properly
3
POWER Button
RESET Hole
USB Port
100-megabit
Network Port
Power Port
* POWER Button
Power on：Press Once
Power off：Press and hold for 3s
* RESET Hole
After the device powered on, poke the RESET Hole for 3s to reset the device parameters,
and the personal storage data will be retained
* USB Port
Import and export data via App by connecting USB flash drive
* POWER Port
Used for connecting power adapter (12V 1.5A)
*100MbpsEthernetPort
For device network connection by inserting network cable
4
Get the EZVIZ App
1. Connect your mobile phone to Wi-Fi (suggested).
2. Download and install the EZVIZ App by searching for “EZVIZ” in the App Store or
Google PlayTM.
3. Launch the app and register an EZVIZ user account.
EZVIZ App
If you have already used the app, please make sure that it is the latest version. To find out if an
update is available, go to the app store and search for "EZVIZ".
5
Device Installation
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Before installation, make sure that all components are completely prepared.
Please do not disassemble the product. Any attempt to disassemble the product or damage
caused due to misuse will void the product’s warranty.
Before installing, uninstalling, or handling the disk, be sure to disconnect the device’s power
supply and ensure that your hands are dry.
Please install antivirus software on your mobile phone or PC, scan and update regularly to
avoid any damages caused by virus.
Under no circumstances does this company make any warranties regarding the data stored
on this device. We shall not be held liable for any damages, whether tangible or intangible,
resulting from the loss of any data stored on the device.
Protect the device from any violent vibrations, otherwise mulfunctions or data lossing will be
caused due to it.
1. Press down the latch on the top cover of the device, and then remove the top cover by
pullingitasthegureshowsatthesametime.
6
2. Holding onto the device body with one hand, and then press down on the latch with your
otherthumb,whileusingyourindexandmiddlengerstoliftthebracketupandawayfrom
the device.
3. Fix the disk (purchased separately) by aligning the removed bracket according to the
directional diagram, and then use four screws to secure it in place.
Whenassemblethedisk,xthebracketontheendofthedevicewhichisfarawayfromtheSATA
port.
7
4. Insert the assembled bracket into the device body.
5. Align the device’s latch and put the top cover of the device over it.
8
6. Push the top cover of the device into the device body until it clicks into place.
9
Connect to the Internet
1. Connect the device to the router with network cable.
2. After connect the power adapter to the device, and then plug the power adapter into an
electrical outlet.
3. Make sure your mobile phone has connected to the Wi-Fi.
4. You can manage the device by EZVIZ App.
LAN 口WAN 口
12V 1.5A
10
Add Your Device to EZVIZ App
1. Log in to your account through EZVIZ App, tap the device adding icon and then the QR
code scanning interface will be displayed.
2. Scan the QR code on the bottom of the device or on the cover of the user manual.
Scan QR Code
3. Add the device by following the wizard on the App.
4. For more functions, please download the HIKBOX App by scanning the below QR code
or searching for “HIKBOX” in the App Store or Google PlayTM.
After adding successfully, the LED indicator of the device will be solid blue.
11
Operations on the EZVIZ App
The App interface may be different due to version update, and the interface of the App you
installed on your phone shall prevail.
1� Detail Page
When you launch the EZVIZ App, you can manage your device as needed on the homepage.
Icon Description
Settings. View or change the device settings.
Fan Speed Mode. Tap to select the fan speed mode (Smart Mode,
Gentle, Original, Strong ) as you needed.
Live View. Tap to redirect to live view page of the selected camera.
Multi-screen. Tap to view all your devices at the same time.
12
2� Settings
Parameter Description
Device Name Customize the name of your device.
Notification On/off the offline notification on App-side.
Light Settings On/off the device status light.
Fan Settings Select different fan speed mode as you needed.
Smart Life After download the HIKBOX App, you can enjoy more functions of the
device.
Record List You can see the used space and manage your disk here.
Device Information You can see the device information here.
Restart Device Tap to restart the device.
Delete Device Tap to delete the gateway from EZVIZ App.
13
SPECIFICATION
Parameters Descriptions
Product Size(H*W*D) 186mm x 138mm x 50mm
Compatible Disk Type 3.5'' / 2.5'' SATA III / SATA II x1
Maximum Internal Raw Capacity 8TB (1 x 8TB )
External Port USB 2.0 x 1
LAN Port 1FE (RJ-45) x1
Weight 0.75 kg
Power Input 12V 1.5A
HDD Hibernation Support
Scheduled Power On/Off Support
Please go to HIKBOX App to operate it.
Working Temperature 0 - 40℃
Working Humidity 5% - 95%RH
14
INFORMATION FOR PRIVATE HOUSEHOLDS
1. Separate collection of waste equipment: Electrical and electronic equipment that has become
waste is referred to as waste equipment. Owners of waste equipment must dispose of it separately
from unsorted municipal waste. In particular, waste equipment does not belong in household waste,
but in special collection and return systems.
2. Batteries and rechargeable batteries as well as lamps: Owners of waste equipment shall, as a rule,
separate waste batteries and rechargeable batteries that are not enclosed in the waste equipment,
which can be removed from the waste equipment without being destroyed, from the waste equipment
before handing them in at a collection point. This does not apply if waste equipment is prepared for
reuse with the participation of a public waste management authority.
3. Options for returning waste equipment: Owners of waste equipment from private households can
return it free of charge to the collection points of the public waste management authorities or to the
take-back points set up by manufacturers or distributors within the meaning of the Electrical and
Electronics Equipment Law. Stores with a sales area of at least 400 m² for electrical and electronic
equipment and those grocery stores with a total sales area of at least 800 m² that offer electrical
and electronic equipment several times a year or on a permanent basis and make it available in
the market are required to take it back. This also applies in the case of distribution using means of
distance communication, if the storage and shipping areas for electrical and electronic equipment
are at least 400 m² or the total storage and shipping areas are at least 800 m². Distributors shall, in
principle, ensure take-back by providing suitable return facilities at a reasonable distance from the
respective end user. The possibility of returning waste equipment free of charge exists for distributors
who are obliged to take it back, among other things, if a new similar device that essentially fulfills the
same functions is delivered to an end user.
4. Privacy Notice: Waste equipment often contains sensitive personal data. This applies in particular
to devices of information and telecommunications technology such as computers and smartphones.
In your own interest, please note that each end user is responsible for deleting the data on the waste
equipment to be disposed of.
5. Meaning of the symbol “crossed-out wheelie bin”: The symbol of a crossed-out wheelie bin
regularly depicted on electrical and electronic equipment indicates that the respective device is to be
collected separately from unsorted municipal waste at the end of its service life.
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