F'real FRLB6 User manual

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Rev. D
Model: FRLB6
Service Manual

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Table of Contents
Blender Error Codes
General Informaon
Blender Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Reset a Blender Error Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error 64 . . . . . . . . .
Error 65 . . . . . . . . .
Error 66 . . . . . . . . .
Error 67 . . . . . . . . .
Error 69 . . . . . . . . .
Error 6B . . . . . . . . .
Error 6E . . . . . . . . .
Error 71 . . . . . . . . .
6
6
6
6
7
7
7
7
Error 74 . . . . . . . . .
Error 75 . . . . . . . . .
Error 76 . . . . . . . . .
Error 77 . . . . . . . . .
Error 78 . . . . . . . . .
Error 7A . . . . . . . . .
Error 85 . . . . . . . . .
Error 86 . . . . . . . . .
Error 8A . . . . . . . .
Error 8B . . . . . . . . .
Error 8C . . . . . . . . .
Error 91 . . . . . . . . .
Error 92 . . . . . . . . .
Error 95 . . . . . . . . .
Error 96 . . . . . . . . .
Error 97 . . . . . . . . .
10
11
11
11
11
11
12
12
8
8
9
9
9
9
10
10
Consumer Error Codes
HEY! Pease Remove the Cup Lid Completely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HEY! Please Close the Front Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OOPS! Flippin’ Door is Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OOPS! Something’s in the Way of the Cup Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OOPS! Wrong Cup Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HEY! The Product is not Cold Enough to be Blended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WE’RE SO SORRY! The Blender Needs Water to Blend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WE’RE SO SORRY! Quick/Long Pinch Sensor Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WE’RE SO SORRY! Cup was Le in the Cup Holder too Long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
5
5
Error 9A . . . . . . . . .
Error 9B/9C . . . . . .
Error 9D . . . . . . . . .
Error 9E . . . . . . . . .
Error 9F . . . . . . . . .
Error A0 . . . . . . . . .
Error A1 . . . . . . . . .
Error A2 . . . . . . . . .
12
12
12
13
13
13
13
13
Other Issues
Front Door Issues: Will not Close/Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front Door Water Leaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mixer System Issues: Unusual Noises During Blending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Blended Beverages are Too Thin or Too Thick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cup Sensor Issues: Only able to make one Beverage, then Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
14
14
14
14
15
15
15
15
15
16
16
16
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1Open the front door and perform a visual inspecon to
verify the surfaces are clean.
Wipe down the blender daily with a so cloth and soluon
or glass cleaner.
3Wipe down the Cup Holder and underneath the Cup Holder
in the Drip Pan area with a damp cloth.
Cup Holder Drip Pan
Don’t spray soluon
directly onto the screens
Press upwards on the Flip-Up Door to clean o any product
build-up around the blending chamber rim and gasket.
Be careful not to
damage the gasket
Panels Screens
Daily Blender Maintenance
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2
1Open front door and locate the seal from around the
chamber opening and follow the steps below:
Remove the seal
A. Clean seal with a damp cloth and rinse
B. Clean chamber opening rim, inside and out
C. Re-install the seal
D. Clean the Chamber Door
2
Weekly Blender Maintenance
Locate the cup sensors underneath the front door.
Use a damp cloth and wipe them down.
(10 total sensors)
AB
CDE

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Main Menu
1
4
7
2
0
5
8
EnterDel
9
3
6
BACK
Press “Enter”
Step 2
Input “461”
on keypad
Clear Errors
Main Menu Opons
The Main Menu ulizes a 4-tab layout that results in a single access point.
Press and hold the top le corner
for 10 seconds unl a keypad appears
Step 1
Access the Main Menu
Locate the lower screen and follow the instrucons below to access the Main Menu:
Network
Used while Troubleshoong errors from pages 6-13
1. Follow Steps 1 & 2 in the “Access the Main Menu” above.
2. Press the “Clear Errors” buon on the “General” tab.
General ServiceProcedures
BACK
Network
General ServiceProcedures
Network General ServiceProcedures
BACK
Network General ServiceProcedures
BACK
Blender Info
Sanize Time
Sanize Descripon
LVCB Status Window
*
Reset Screen
Cleaning and Sanizing Log
Contact f’real
Check Cell Signal
Synchronize with Server
Congure Network for
Cellular Connecon
Network Status
Restart Network
Congure Network for
Ethernet
Raise Cupholder
Shut Down the Blender
Calibrate Cupholder
Water Purge/Boil Water
Set Time Zone
Reset Blender
Congure Languages
Acvate Cleaning
and Sanizing
Toggle Registraon
Update Content
f’real Training
Gather Diagnosc Info
Set Volume
Manual Commands
Update Firmware
from HEX File
Reinstate Customer
Install Sequence
Run Diagnosc Roune
*
How to Reset a Blender Error Code
BACK

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Blender Error Codes
Error 64: Mix Motor Peak Current Limit Exceeded
TRIGGER: Mix Motor current exceeds 9.5 amps
1. Check the display freezer temperature. f’real products should be between 0-6°F.
A. Perform the Squeeze Test by squeezing a chocolate milkshake in the middle of the cup. You should be able to squeeze a
dime-size dent in the cup. If not, the product is too cold for blending (see “Too Thick/Too Thin Shakes” on Pg 14).
B. Ensure the product is tempered (see “Too Thick/Too Thin Shakes” on Pg 16).
2. Open the front door and spin the Mix Motor Spindle by hand to ensure it spins freely.
A. If the spindle turns with lile or no resistance, proceed to Step 3.
B. If the spindle won’t turn or is dicult to turn, replace the Mix Motor (Parts Manual: Mixer System).
3. Access the Main Menu and press the “Clear Errors” buon.
4. Remove the right side panel and locate the High Voltage Control Board (HVCB).
Warning: There are areas of High Voltage in the Electronics Bay. Keep the blender unplugged when replacing parts and pracce
cauon when tesng voltages.
A. Measure for DC voltages for the Mix Motor on the HVCB at TB3.
a. If there is voltage present, proceed to Step 4.B.
b. If there is no voltage present, replace the High Voltage Control Board (Parts Manual: Electrical System).
B. Measure the resistance through the Mix Motor wiring. Resistance should be between 4-6 ohms.
a. If out of range, replace the Mix Motor (Parts Manual: Mixer System).
Error 65: Posion Motor Peak Current Limit Exceeded
TRIGGER: Posion Motor current exceeds 8 amps
1. Check the display freezer temperature. f’real products should be between 0-6°F.
2. Check for obstrucons in the path of the Cup Holder.
3. Access the Main Menu and press the “Clear Errors” buon.
4. Remove the right side panel and measure DC voltages for the Posion Motor on the Low Voltage Control Board at TB23.
A. If there is voltage present, replace the Posion Motor (Parts Manual: Linear Moon System).
B. If there is no voltage present, replace the Low Voltage Control Board (Parts Manual: Electrical System).
Error 66: Pump Motor Peak Current Limit Exceeded
TRIGGER: Pump Motor current exceeds 9.5 amps
1. Access the Main Menu and press the “Clear Errors” buon.
2. Remove the le side panel to locate the Rotary Pump Head (RPH) at the boom of the blender. Pull out the plasc shelf
housing the parts. Disconnect the metal band securing it to the Water Pump Motor. Manually turn the sha key on the RPH.
A. If it turns will lile or no resistance, proceed to Step 3
B. If it is dicult to turn or locked up, replace the Rotary Pump Head (Parts Manual: Water System).
3. Remove the right side panel and locate the High Voltage Control Board (HVCB).
Warning: There are areas of High Voltage in the Electronics Bay. Keep the blender unplugged when replacing parts and pracce
cauon when tesng voltages.
A. Ensure the wire harness from the Water Pump Motor is securely connected to the HVCB at TB9.
B. Measure for DC voltages for the Water Pump Motor on the HVCB at TB9.
a. If there is voltage present, proceed to Step 3.C.
b. If there is no voltage present, replace the High Voltage Control Board (Parts Manual: Electrical System).
C. Measure the resistance through the Water Pump Motor wiring. The resistance should be between 8-9 ohms.
a. If out of range, replace the Water Pump Motor (Parts Manual: Water System).
Error 67: Time-Out Occurred During Blending
TRIGGER: Any blend roune me-out parameter exceeded
1. Open the front door and ensure that the Blending Components are assembled/funconing correctly and are ght.
2. Check the display freezer temperature. f’real products should be between 0-6°F.
3. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. Blend a shake. If the error returns, proceed to Step 4.
4. Remove the le, right and rear panels and check the Posion Motor Encoder located on the back of the Posion Motor.
A. Access the Posion Motor Encoder from the back of the blender.
B. Verify that the connector to the encoder is oriented properly. From top to boom, the wire orientaon should be:
Red | Black | Orange | Brown. Verify that the wires are secure. (connued on the next page)

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C. If the encoder connecons are correct/secure, Access the Main Menu and press the “Clear Errors” buon.
a. Blend a shake. If the error returns, replace the Posion Motor (Parts Manual: Linear Moon System).
Error 69: Flip-Up Door Misalignment During Blend on Travel Up
TRIGGER: Flip-Up Door closed during blending while carriage posion is sensed as holding it open on travel up
1. Ensure the consumer completely removed the foil lid from the frozen product.
2. Open the front door and check the chamber for signs of debris.
3. Access the Main Menu and press the “Clear Errors” buon.
4. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. Blend a shake. If the error returns, proceed to Step 5.
5. If the error occurred as the cup is traveling into the blending chamber, replace the Flip-Up Door Assembly (Parts Manual:
Mechanical System).
Error 6B: Home Sensor Malfuncon During Blending
TRIGGER: Home sensor blocked or unblocked at the wrong carriage locaon
1. Access the Main Menu and press the “Clear Errors” buon.
2. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. Blend a shake. If the error returns, proceed to Step 3.
3. Remove the Inside Le and Inside Right panels (located behind the Cup Holder) and manually raise the Cup Holder to inspect
the Home Sensor (located behind the Cup Holder Carriage):
A. Ensure there are no foreign substances on the sensing posts. Clean if needed.
B. Check for signs of water damage. If damage is present, replace the Home Sensor (Parts Manual: Linear Moon System).
4. Remove the right side panel to remove and re-seat the wire connecons on the Low Voltage Control Board (LVCB) at the
connecon located at TB7.
5. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line Q: “HomeSN”
A. If it reads: “HomeSN: 0” and the Cup Holder is in the home posion, replace the Home Sensor (Parts Manual: Linear
Moon System).
Error 6E: Steamer Thermistor Shorted or Open
TRIGGER: A short or open circuit of the steamer heater is detected by the LVCB
1. Access the Main Menu and press the “Clear Errors” buon.
2. Remove the le side panel and check the thermistor wires and connector on the boom of the Steamer Heater. The Steamer
Heater is the upper heater on the le-hand side of the blender.
A. Ensure the wires are seated in the connector securely.
B. Check the wiring harness for damage or breaks in the wiring insulaon. Replace the Steamer Heater (Parts Manual: Water
System), if necessary.
3. Remove the right side panel and check the wiring on the Low Voltage Control Board at the connecon labeled TB13.
A. Ensure the wires are securely in place in the connector and the board.
B. Disconnect the TB13 connector and measure the resistance through the white wires on the boom of the connector, it
should measure 3K-10K ohms.
a. If out of range, replace the Steamer Heater (Parts Manual: Water System).
Error 71: Scour Thermistor Shorted or Open
TRIGGER: A short or open circuit of the scour heater thermistor is detected by the LVCB
1. Access the Main Menu and press the “Clear Errors” buon.
2. Remove the le side panel and check the thermistor wires and connector on the boom of the Scour Heater. The Scour Heater
is the lower heater on the le-hand side of the blender.
A. Ensure the wires are seated in the connector securely.
B. Check the wiring harness for damage or breaks in the wiring insulaon. Replace the Scour Heater (Parts Manual: Water
System), if necessary.
3. Remove the right side panel and check the wiring on the Low Voltage Control Board at the connecon labeled TB13.
A. Ensure the wires are securely in place in the connector and the board.
B. Disconnect the TB13 connector and measure the resistance through the white wires on the boom of the connector, it
should measure 3K-10K ohms.
a. If out of range, replace the Scour Heater (Parts Manual: Water System).

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Error 74: Time-Out Occurred During Homing
TRIGGER: Any homing me-out parameter exceeding 120 seconds
1. Ensure the blender has the latest Firmware Version.
2. Inspect all moving components of the Linear Moon System, checking for obstrucons in the path of the Cup Holder.
3. Access the Main Menu and press the “Clear Errors” buon.
4. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. Blend a shake. If the error returns, proceed to Step 5.
5. Remove the right side panel and measure for DC voltages for the Posion Motor on the Low Voltage Control Board at TB23.
A. If there is voltage present, replace the Posion Motor (Parts Manual: Linear Moon System).
B. If there is no voltage present, replace the Low Voltage Control Board (Parts Manual: Electrical System).
Error 75: Sanize Sequence Timed Out
TRIGGER: The required blending chamber temperature wasn’t reached within 25 minutes
1. Access the Main Menu and press the “Clear Errors” buon.
A. Ensure the front door stays open during the troubleshoong process unless stated otherwise.
B. If needed, cancel the sanize cycle if it starts again:
a. Access the Main Menu and select the “Service” tab, press the “Manual Commands” buon and press the “Cancel
Sanize” buon.
C. If needed, acvate the Sanize Cycle when ready:
a. Access the Main Menu and select the “Procedures” tab and press the “Acvate Cleaning and Sanizing” buon.
2. Pour a large amount of water inside the chamber to verify whether or not it drains.
A. If it drains, proceed to Step 3.
B. If it doesn’t drain, ensure the drain is not pinched, kinked or clogged and proceed to Step 3, only aer it drains.
3. Check if water is connuously running inside the blending chamber.
A. If the water connues to run out of the spray or rotary nozzles, replace the 3-Way Valve (Parts Manual: Water System).
B. If the water connues to run out of the Water Shot Orice, replace the Single Valve (Parts Manual: Water System).
C. If water is not connuously running, proceed to Step 4.
4. Clear the Water Shot Orice inside the chamber of any lime scale build-up by grabbing it and squeezing it from side to side. It is
the silicone nozzle situated on the ceiling of the chamber, to the le of the blending sha.
5. Access the Main Menu and select the “Procedures” tab and press the “Acvate Cleaning and Sanizing” buon.
6. Access the Main Menu and select the “LVCB Status Window” buon and locate Line F: "StmTemp"
A. Wait 5-10 minutes before proceeding to the next steps (the heaters needs to heat up).
B. If the StmTemp never rises above 85°, proceed to Step 7.
C. If the StmTemp rises above 218°, proceed to Step 8.
D. If the StmTemp rises to 200-218° and then drops 30° or more suddenly, proceed to Step 9.
7. Remove the le side panel and verify the Steamer (upper) Heater is heang properly.
A. Verify wiring at the steamer tank is intact and correct.
B. Check for connuity through the steamer elements with a Mul-Meter.
a. If connuity is present, proceed to the Step 7.C.
b. If no connuity is present, replace the Steamer Heater (Parts Manual: Water System).
C. Verify steamer tank is receiving 120VAC by measuring at the elements on top of the Heater. If no voltage is present,
measure the VAC between the boom post on the Thermal Cutout (white wire) and the main post (white wire) on top of
the heater. If there is sll no voltage present, remove the right side panel and proceed to the next step.
D. The voltage for the steamer tank is located at TB6 on the HVCB. Measure the white wires for 120VAC. If no voltage is
present, replace the High Voltage Control Board (Parts Manual: Electrical System).
8. If there is no clog, check the Chamber Thermistor wiring located on the lower le side of the Blending Chamber (remove the le
side panel for access). Verify that both sides of the connecon are secure. Verify the connecon is secure on the LVCB, located
at P2 on the Pinch Board (located underneath the blending chamber with the two tail panels and the throat panel removed).
9. Locate the two wires (black and white) connected on the side of the Steamer Heater, this is the Thermal Cutout. Remove the
black jumper wire connecon from the top of the Heater. Then, remove the white wire from the Thermal Cutout and connect it
to the open power terminal on top of the Steamer Heater.
A. Access the Main Menu and select the “Procedures” tab and press the “Acvate Cleaning and Sanizing” buon.
B. If the Error 75 does not return, the Thermal Cutout has failed. Replace the Steamer Heater (Parts Manual: Water System).

9
Error 76: Sanize Steamer Recharge Limit Exceeded
TRIGGER: Steamer recharge med-out aer 60 seconds
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon. (connued on next page)
3. Run an Empty Cup Cycle to determine if the amount of water being dispensed actually matches what the blender counts:
A. Locate and empty f’real cup - if none is present, remove a shake from the freezer and wash/rinse out the shake and place
the cup in the cup holder.
B. Access the Main Menu and select the “Service” tab.
C. Press the “Manual Commands” buon.
D. Press the “Regular Thick” buon and then quickly press the “Bypass Hardness Sensor” buon. The cup will go up and
return in 60 seconds with a small amount of water in the boom of the cup.
E. Quickly Access the Main Menu and select the “General” tab and press the “LVCB Status Window” buon and inspect Line J
and inspect the last value on that line “Count XXXXmL”.
F. Measure the amount of water in your f’real cup to verify if that amount matches the amount on Line J of the LVCB Status
Window.
a. If the amounts are the same, proceed to Step 4.
b. If the amounts are dierent, replace the Flow Meter (Parts Manual: Water System).
4. Remove the le side panel and inspect for any internal leaks. Replace parts as necessary.
Error 77: Steamer Heater Temperature Outside of Allowable Range
TRIGGER: Steamer temperature above 250°F or below 40°F
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon.
3. Remove the le side panel and check the thermistor wires and connector on the boom of the Steamer Heater. The Steamer
Heater is the upper heater on the le-hand side of the blender.
A. Verify wiring is intact and correct.
B. Check for connuity through the steamer elements with a Mul-Meter.
a. If resistance is present, proceed to the Step 3.C.
b. If no resistance is present, replace the Steamer Heater (Parts Manual: Water System).
C. Verify the steamer tank is receiving 120VAC by measuring at the elements on top of the heater. If no voltage is present,
measure the VAC between the boom post on the Thermal Cutout (white wire) and the main post (white wire) on top.
a. If there is sll no voltage present, remove the right side panel and proceed to the next step.
D. The voltage for the Steamer Heater is located at TB6 on the HVCB. Measure the white wires for 120VAC.
a. If no voltage is present at this point, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 78: Scour Heater Temperature Outside of Allowable Range
TRIGGER: Scour Heater temperature is above 310° or below 40°
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon.
3. Remove the le side panel and check the thermistor wires and connector on the boom of the Steamer Heater. The Steamer
Heater is the lower heater on the le-hand side of the blender.
A. Verify wiring is intact and correct.
B. Check for connuity through the scour elements with a Mul-Meter.
a. If resistance is present, proceed to Step 3.C.
b. If no resistance is present, replace the Scour Heater (Parts Manual: Water System).
C. Verify the scour tank is receiving 120VAC by measuring at the elements on top of the heater. If no voltage is present,
measure the VAC between the boom post on the Thermal Cutout (white wire) and the main post (white wire) on top of
the heater. If there is sll no voltage present, remove the right side panel and proceed to the next step.
D. The voltage for the Scour Heater is located at TB6 on the HVCB. Measure the black wires for 120VAC.
a. If no voltage is present at this point, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 7A: Rinse Water-Shot Time Too Short
TRIGGER: Rinse Water-Shot reached 100mL in less than 20 seconds
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon.
3. Clear the Water Shot Orice inside the chamber of any lime scale build-up by grabbing it and squeezing it from side to side. It is
the silicone nozzle situated on the ceiling of the chamber, to the le of the blending sha.

10
4. Run an Empty Cup Cycle to determine if the amount of water being dispensed matches what the blender counts:
A. Locate an empty f’real cup or remove a shake from the freezer and wash/rinse out the shake.
B. Access the Main Menu and select the “Service” tab.
C. Press the “Manual Commands” buon and place the cup in the cup holder.
D. Press the “Regular Thick” buon and then quickly press the “Bypass Hardness Sensor” buon directly aer.
E. As the cup moves up, quickly access the Main Menu and select the “General” tab and press the “LVCB Status Window”
buon and locate Line J. Inspect the last value on that line: “Count XXXXmL”.
F. Measure the amount of water in your f’real cup to verify if that amount matches the amount on Line J of the LVCB Status
Window. (connued)
a. If the amounts are the same, proceed to Step 5.
b. If the amounts are dierent, replace the Flow Meter (Parts Manual: Water System).
5. Inspect the steamer heater and its water line for lime scale build up. Replace the Steamer Heater (Parts Manual: Water
System), if necessary.
Error 85: Steamer Heater Temperature Control Error
TRIGGER: Steamer temperature has not reached target temperature within 15 minutes or temperature is above 151°F
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon.
3. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line F: "StmTemp:XXX"
A. If the “StmTemp” is above 100°F, replace the Steamer Heater (Parts Manual: Water System).
B. If the “StmTemp” is below 100°F, proceed to Step 4.
4. Remove the le side panel to verify the Steamer Heater is heang properly.
A. Verify wiring is intact and correct.
B. Check for connuity through the elements on top of the Steamer Heater (upper heater) with a Mul-Meter.
a. If resistance is present, proceed to Step 4.C.
b. If no resistance is present, replace the Steamer Heater (Parts Manual: Water System).
C. Verify the heater is receiving 120VAC by measuring at the elements on top of the heater.
a. If no voltage is present, remove the right side panel and proceed to step 5.
b. If 120VAC is present, replace the Steamer Heater (Parts Manual: Water System).
5. Remove the right side panel to verify the Steamer Heater is receiving voltage.
A. The voltage for the Steamer Heater is located on the HVCB at TB6. Measure at the white wires for 120VAC.
a. If no voltage is present, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 86: Scour Heater Temperature Control Error
TRIGGER: Scour temperature has not reached target temperature within 15 minutes or temperature is above 151°F
1. Access the Main Menu and press the “Clear Errors” buon.
2. Ensure water supply is on and regulated to 25 - 65 PSI.
3. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line E: "ScrTemp:XXX"
A. If the “ScrTemp” does not reach 130° or by-passes it, replace the Scour Heater (Parts Manual: Water System).
B. If the “ScrTemp” is 70°F or below, proceed to Step 4.
4. Remove the le side panel to verify the Scour (lower) Heater is heang properly.
A. Verify wiring is intact and correct.
B. Check for connuity through the elements on top of the Scour Heater with a Mul-Meter.
a. If resistance is present, proceed to Step 4.C.
b. If no resistance is present, replace the Scour Heater (Parts Manual: Water System).
C. Verify the heater is receiving 120VAC by measuring at the elements on top of the heater.
a. If no voltage is present, remove the right side panel and proceed to Step 4.D.
b. If 120VAC is present, replace the Scour Heater (Parts Manual: Water System).
D. The voltage for the Scour Heater is located at TB6 on the HVCB. Measure at the black wires for 120VAC.
a. If no voltage is present, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 8A: Mix Motor Open Circuit Detected
TRIGGER: Mix Motor current is less than .05 amps during blend
1. Access the Main Menu and press the “Clear Errors” buon.
2. Remove the right side panel and locate the High Voltage Control Board (HVCB).
Warning: There are areas of High Voltage in the Electronics Bay. Keep blender unplugged and pracce cauon.
A. Ensure the wire harness from the Mix Motor is securely connected to the HVCB at TB6.