F'real FRLB6 User manual

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Rev. D
Model: FRLB6
Service Manual

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Table of Contents
Blender Error Codes
General Informaon
Blender Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Reset a Blender Error Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error 64 . . . . . . . . .
Error 65 . . . . . . . . .
Error 66 . . . . . . . . .
Error 67 . . . . . . . . .
Error 69 . . . . . . . . .
Error 6B . . . . . . . . .
Error 6E . . . . . . . . .
Error 71 . . . . . . . . .
6
6
6
6
7
7
7
7
Error 74 . . . . . . . . .
Error 75 . . . . . . . . .
Error 76 . . . . . . . . .
Error 77 . . . . . . . . .
Error 78 . . . . . . . . .
Error 7A . . . . . . . . .
Error 85 . . . . . . . . .
Error 86 . . . . . . . . .
Error 8A . . . . . . . .
Error 8B . . . . . . . . .
Error 8C . . . . . . . . .
Error 91 . . . . . . . . .
Error 92 . . . . . . . . .
Error 95 . . . . . . . . .
Error 96 . . . . . . . . .
Error 97 . . . . . . . . .
10
11
11
11
11
11
12
12
8
8
9
9
9
9
10
10
Consumer Error Codes
HEY! Pease Remove the Cup Lid Completely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HEY! Please Close the Front Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OOPS! Flippin’ Door is Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OOPS! Something’s in the Way of the Cup Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OOPS! Wrong Cup Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HEY! The Product is not Cold Enough to be Blended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WE’RE SO SORRY! The Blender Needs Water to Blend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WE’RE SO SORRY! Quick/Long Pinch Sensor Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WE’RE SO SORRY! Cup was Le in the Cup Holder too Long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
5
5
Error 9A . . . . . . . . .
Error 9B/9C . . . . . .
Error 9D . . . . . . . . .
Error 9E . . . . . . . . .
Error 9F . . . . . . . . .
Error A0 . . . . . . . . .
Error A1 . . . . . . . . .
Error A2 . . . . . . . . .
12
12
12
13
13
13
13
13
Other Issues
Front Door Issues: Will not Close/Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front Door Water Leaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mixer System Issues: Unusual Noises During Blending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Blended Beverages are Too Thin or Too Thick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cup Sensor Issues: Only able to make one Beverage, then Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
14
14
14
14
15
15
15
15
15
16
16
16
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1Open the front door and perform a visual inspecon to
verify the surfaces are clean.
Wipe down the blender daily with a so cloth and soluon
or glass cleaner.
3Wipe down the Cup Holder and underneath the Cup Holder
in the Drip Pan area with a damp cloth.
Cup Holder Drip Pan
Don’t spray soluon
directly onto the screens
Press upwards on the Flip-Up Door to clean o any product
build-up around the blending chamber rim and gasket.
Be careful not to
damage the gasket
Panels Screens
Daily Blender Maintenance
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2
1Open front door and locate the seal from around the
chamber opening and follow the steps below:
Remove the seal
A. Clean seal with a damp cloth and rinse
B. Clean chamber opening rim, inside and out
C. Re-install the seal
D. Clean the Chamber Door
2
Weekly Blender Maintenance
Locate the cup sensors underneath the front door.
Use a damp cloth and wipe them down.
(10 total sensors)
AB
CDE

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Main Menu
1
4
7
2
0
5
8
EnterDel
9
3
6
BACK
Press “Enter”
Step 2
Input “461”
on keypad
Clear Errors
Main Menu Opons
The Main Menu ulizes a 4-tab layout that results in a single access point.
Press and hold the top le corner
for 10 seconds unl a keypad appears
Step 1
Access the Main Menu
Locate the lower screen and follow the instrucons below to access the Main Menu:
Network
Used while Troubleshoong errors from pages 6-13
1. Follow Steps 1 & 2 in the “Access the Main Menu” above.
2. Press the “Clear Errors” buon on the “General” tab.
General ServiceProcedures
BACK
Network
General ServiceProcedures
Network General ServiceProcedures
BACK
Network General ServiceProcedures
BACK
Blender Info
Sanize Time
Sanize Descripon
LVCB Status Window
*
Reset Screen
Cleaning and Sanizing Log
Contact f’real
Check Cell Signal
Synchronize with Server
Congure Network for
Cellular Connecon
Network Status
Restart Network
Congure Network for
Ethernet
Raise Cupholder
Shut Down the Blender
Calibrate Cupholder
Water Purge/Boil Water
Set Time Zone
Reset Blender
Congure Languages
Acvate Cleaning
and Sanizing
Toggle Registraon
Update Content
f’real Training
Gather Diagnosc Info
Set Volume
Manual Commands
Update Firmware
from HEX File
Reinstate Customer
Install Sequence
Run Diagnosc Roune
*
How to Reset a Blender Error Code
BACK

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Blender Error Codes
Error 64: Mix Motor Peak Current Limit Exceeded
TRIGGER: Mix Motor current exceeds 9.5 amps
1. Check the display freezer temperature. f’real products should be between 0-6°F.
A. Perform the Squeeze Test by squeezing a chocolate milkshake in the middle of the cup. You should be able to squeeze a
dime-size dent in the cup. If not, the product is too cold for blending (see “Too Thick/Too Thin Shakes” on Pg 14).
B. Ensure the product is tempered (see “Too Thick/Too Thin Shakes” on Pg 16).
2. Open the front door and spin the Mix Motor Spindle by hand to ensure it spins freely.
A. If the spindle turns with lile or no resistance, proceed to Step 3.
B. If the spindle won’t turn or is dicult to turn, replace the Mix Motor (Parts Manual: Mixer System).
3. Access the Main Menu and press the “Clear Errors” buon.
4. Remove the right side panel and locate the High Voltage Control Board (HVCB).
Warning: There are areas of High Voltage in the Electronics Bay. Keep the blender unplugged when replacing parts and pracce
cauon when tesng voltages.
A. Measure for DC voltages for the Mix Motor on the HVCB at TB3.
a. If there is voltage present, proceed to Step 4.B.
b. If there is no voltage present, replace the High Voltage Control Board (Parts Manual: Electrical System).
B. Measure the resistance through the Mix Motor wiring. Resistance should be between 4-6 ohms.
a. If out of range, replace the Mix Motor (Parts Manual: Mixer System).
Error 65: Posion Motor Peak Current Limit Exceeded
TRIGGER: Posion Motor current exceeds 8 amps
1. Check the display freezer temperature. f’real products should be between 0-6°F.
2. Check for obstrucons in the path of the Cup Holder.
3. Access the Main Menu and press the “Clear Errors” buon.
4. Remove the right side panel and measure DC voltages for the Posion Motor on the Low Voltage Control Board at TB23.
A. If there is voltage present, replace the Posion Motor (Parts Manual: Linear Moon System).
B. If there is no voltage present, replace the Low Voltage Control Board (Parts Manual: Electrical System).
Error 66: Pump Motor Peak Current Limit Exceeded
TRIGGER: Pump Motor current exceeds 9.5 amps
1. Access the Main Menu and press the “Clear Errors” buon.
2. Remove the le side panel to locate the Rotary Pump Head (RPH) at the boom of the blender. Pull out the plasc shelf
housing the parts. Disconnect the metal band securing it to the Water Pump Motor. Manually turn the sha key on the RPH.
A. If it turns will lile or no resistance, proceed to Step 3
B. If it is dicult to turn or locked up, replace the Rotary Pump Head (Parts Manual: Water System).
3. Remove the right side panel and locate the High Voltage Control Board (HVCB).
Warning: There are areas of High Voltage in the Electronics Bay. Keep the blender unplugged when replacing parts and pracce
cauon when tesng voltages.
A. Ensure the wire harness from the Water Pump Motor is securely connected to the HVCB at TB9.
B. Measure for DC voltages for the Water Pump Motor on the HVCB at TB9.
a. If there is voltage present, proceed to Step 3.C.
b. If there is no voltage present, replace the High Voltage Control Board (Parts Manual: Electrical System).
C. Measure the resistance through the Water Pump Motor wiring. The resistance should be between 8-9 ohms.
a. If out of range, replace the Water Pump Motor (Parts Manual: Water System).
Error 67: Time-Out Occurred During Blending
TRIGGER: Any blend roune me-out parameter exceeded
1. Open the front door and ensure that the Blending Components are assembled/funconing correctly and are ght.
2. Check the display freezer temperature. f’real products should be between 0-6°F.
3. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. Blend a shake. If the error returns, proceed to Step 4.
4. Remove the le, right and rear panels and check the Posion Motor Encoder located on the back of the Posion Motor.
A. Access the Posion Motor Encoder from the back of the blender.
B. Verify that the connector to the encoder is oriented properly. From top to boom, the wire orientaon should be:
Red | Black | Orange | Brown. Verify that the wires are secure. (connued on the next page)

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C. If the encoder connecons are correct/secure, Access the Main Menu and press the “Clear Errors” buon.
a. Blend a shake. If the error returns, replace the Posion Motor (Parts Manual: Linear Moon System).
Error 69: Flip-Up Door Misalignment During Blend on Travel Up
TRIGGER: Flip-Up Door closed during blending while carriage posion is sensed as holding it open on travel up
1. Ensure the consumer completely removed the foil lid from the frozen product.
2. Open the front door and check the chamber for signs of debris.
3. Access the Main Menu and press the “Clear Errors” buon.
4. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. Blend a shake. If the error returns, proceed to Step 5.
5. If the error occurred as the cup is traveling into the blending chamber, replace the Flip-Up Door Assembly (Parts Manual:
Mechanical System).
Error 6B: Home Sensor Malfuncon During Blending
TRIGGER: Home sensor blocked or unblocked at the wrong carriage locaon
1. Access the Main Menu and press the “Clear Errors” buon.
2. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. Blend a shake. If the error returns, proceed to Step 3.
3. Remove the Inside Le and Inside Right panels (located behind the Cup Holder) and manually raise the Cup Holder to inspect
the Home Sensor (located behind the Cup Holder Carriage):
A. Ensure there are no foreign substances on the sensing posts. Clean if needed.
B. Check for signs of water damage. If damage is present, replace the Home Sensor (Parts Manual: Linear Moon System).
4. Remove the right side panel to remove and re-seat the wire connecons on the Low Voltage Control Board (LVCB) at the
connecon located at TB7.
5. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line Q: “HomeSN”
A. If it reads: “HomeSN: 0” and the Cup Holder is in the home posion, replace the Home Sensor (Parts Manual: Linear
Moon System).
Error 6E: Steamer Thermistor Shorted or Open
TRIGGER: A short or open circuit of the steamer heater is detected by the LVCB
1. Access the Main Menu and press the “Clear Errors” buon.
2. Remove the le side panel and check the thermistor wires and connector on the boom of the Steamer Heater. The Steamer
Heater is the upper heater on the le-hand side of the blender.
A. Ensure the wires are seated in the connector securely.
B. Check the wiring harness for damage or breaks in the wiring insulaon. Replace the Steamer Heater (Parts Manual: Water
System), if necessary.
3. Remove the right side panel and check the wiring on the Low Voltage Control Board at the connecon labeled TB13.
A. Ensure the wires are securely in place in the connector and the board.
B. Disconnect the TB13 connector and measure the resistance through the white wires on the boom of the connector, it
should measure 3K-10K ohms.
a. If out of range, replace the Steamer Heater (Parts Manual: Water System).
Error 71: Scour Thermistor Shorted or Open
TRIGGER: A short or open circuit of the scour heater thermistor is detected by the LVCB
1. Access the Main Menu and press the “Clear Errors” buon.
2. Remove the le side panel and check the thermistor wires and connector on the boom of the Scour Heater. The Scour Heater
is the lower heater on the le-hand side of the blender.
A. Ensure the wires are seated in the connector securely.
B. Check the wiring harness for damage or breaks in the wiring insulaon. Replace the Scour Heater (Parts Manual: Water
System), if necessary.
3. Remove the right side panel and check the wiring on the Low Voltage Control Board at the connecon labeled TB13.
A. Ensure the wires are securely in place in the connector and the board.
B. Disconnect the TB13 connector and measure the resistance through the white wires on the boom of the connector, it
should measure 3K-10K ohms.
a. If out of range, replace the Scour Heater (Parts Manual: Water System).

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Error 74: Time-Out Occurred During Homing
TRIGGER: Any homing me-out parameter exceeding 120 seconds
1. Ensure the blender has the latest Firmware Version.
2. Inspect all moving components of the Linear Moon System, checking for obstrucons in the path of the Cup Holder.
3. Access the Main Menu and press the “Clear Errors” buon.
4. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. Blend a shake. If the error returns, proceed to Step 5.
5. Remove the right side panel and measure for DC voltages for the Posion Motor on the Low Voltage Control Board at TB23.
A. If there is voltage present, replace the Posion Motor (Parts Manual: Linear Moon System).
B. If there is no voltage present, replace the Low Voltage Control Board (Parts Manual: Electrical System).
Error 75: Sanize Sequence Timed Out
TRIGGER: The required blending chamber temperature wasn’t reached within 25 minutes
1. Access the Main Menu and press the “Clear Errors” buon.
A. Ensure the front door stays open during the troubleshoong process unless stated otherwise.
B. If needed, cancel the sanize cycle if it starts again:
a. Access the Main Menu and select the “Service” tab, press the “Manual Commands” buon and press the “Cancel
Sanize” buon.
C. If needed, acvate the Sanize Cycle when ready:
a. Access the Main Menu and select the “Procedures” tab and press the “Acvate Cleaning and Sanizing” buon.
2. Pour a large amount of water inside the chamber to verify whether or not it drains.
A. If it drains, proceed to Step 3.
B. If it doesn’t drain, ensure the drain is not pinched, kinked or clogged and proceed to Step 3, only aer it drains.
3. Check if water is connuously running inside the blending chamber.
A. If the water connues to run out of the spray or rotary nozzles, replace the 3-Way Valve (Parts Manual: Water System).
B. If the water connues to run out of the Water Shot Orice, replace the Single Valve (Parts Manual: Water System).
C. If water is not connuously running, proceed to Step 4.
4. Clear the Water Shot Orice inside the chamber of any lime scale build-up by grabbing it and squeezing it from side to side. It is
the silicone nozzle situated on the ceiling of the chamber, to the le of the blending sha.
5. Access the Main Menu and select the “Procedures” tab and press the “Acvate Cleaning and Sanizing” buon.
6. Access the Main Menu and select the “LVCB Status Window” buon and locate Line F: "StmTemp"
A. Wait 5-10 minutes before proceeding to the next steps (the heaters needs to heat up).
B. If the StmTemp never rises above 85°, proceed to Step 7.
C. If the StmTemp rises above 218°, proceed to Step 8.
D. If the StmTemp rises to 200-218° and then drops 30° or more suddenly, proceed to Step 9.
7. Remove the le side panel and verify the Steamer (upper) Heater is heang properly.
A. Verify wiring at the steamer tank is intact and correct.
B. Check for connuity through the steamer elements with a Mul-Meter.
a. If connuity is present, proceed to the Step 7.C.
b. If no connuity is present, replace the Steamer Heater (Parts Manual: Water System).
C. Verify steamer tank is receiving 120VAC by measuring at the elements on top of the Heater. If no voltage is present,
measure the VAC between the boom post on the Thermal Cutout (white wire) and the main post (white wire) on top of
the heater. If there is sll no voltage present, remove the right side panel and proceed to the next step.
D. The voltage for the steamer tank is located at TB6 on the HVCB. Measure the white wires for 120VAC. If no voltage is
present, replace the High Voltage Control Board (Parts Manual: Electrical System).
8. If there is no clog, check the Chamber Thermistor wiring located on the lower le side of the Blending Chamber (remove the le
side panel for access). Verify that both sides of the connecon are secure. Verify the connecon is secure on the LVCB, located
at P2 on the Pinch Board (located underneath the blending chamber with the two tail panels and the throat panel removed).
9. Locate the two wires (black and white) connected on the side of the Steamer Heater, this is the Thermal Cutout. Remove the
black jumper wire connecon from the top of the Heater. Then, remove the white wire from the Thermal Cutout and connect it
to the open power terminal on top of the Steamer Heater.
A. Access the Main Menu and select the “Procedures” tab and press the “Acvate Cleaning and Sanizing” buon.
B. If the Error 75 does not return, the Thermal Cutout has failed. Replace the Steamer Heater (Parts Manual: Water System).

9
Error 76: Sanize Steamer Recharge Limit Exceeded
TRIGGER: Steamer recharge med-out aer 60 seconds
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon. (connued on next page)
3. Run an Empty Cup Cycle to determine if the amount of water being dispensed actually matches what the blender counts:
A. Locate and empty f’real cup - if none is present, remove a shake from the freezer and wash/rinse out the shake and place
the cup in the cup holder.
B. Access the Main Menu and select the “Service” tab.
C. Press the “Manual Commands” buon.
D. Press the “Regular Thick” buon and then quickly press the “Bypass Hardness Sensor” buon. The cup will go up and
return in 60 seconds with a small amount of water in the boom of the cup.
E. Quickly Access the Main Menu and select the “General” tab and press the “LVCB Status Window” buon and inspect Line J
and inspect the last value on that line “Count XXXXmL”.
F. Measure the amount of water in your f’real cup to verify if that amount matches the amount on Line J of the LVCB Status
Window.
a. If the amounts are the same, proceed to Step 4.
b. If the amounts are dierent, replace the Flow Meter (Parts Manual: Water System).
4. Remove the le side panel and inspect for any internal leaks. Replace parts as necessary.
Error 77: Steamer Heater Temperature Outside of Allowable Range
TRIGGER: Steamer temperature above 250°F or below 40°F
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon.
3. Remove the le side panel and check the thermistor wires and connector on the boom of the Steamer Heater. The Steamer
Heater is the upper heater on the le-hand side of the blender.
A. Verify wiring is intact and correct.
B. Check for connuity through the steamer elements with a Mul-Meter.
a. If resistance is present, proceed to the Step 3.C.
b. If no resistance is present, replace the Steamer Heater (Parts Manual: Water System).
C. Verify the steamer tank is receiving 120VAC by measuring at the elements on top of the heater. If no voltage is present,
measure the VAC between the boom post on the Thermal Cutout (white wire) and the main post (white wire) on top.
a. If there is sll no voltage present, remove the right side panel and proceed to the next step.
D. The voltage for the Steamer Heater is located at TB6 on the HVCB. Measure the white wires for 120VAC.
a. If no voltage is present at this point, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 78: Scour Heater Temperature Outside of Allowable Range
TRIGGER: Scour Heater temperature is above 310° or below 40°
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon.
3. Remove the le side panel and check the thermistor wires and connector on the boom of the Steamer Heater. The Steamer
Heater is the lower heater on the le-hand side of the blender.
A. Verify wiring is intact and correct.
B. Check for connuity through the scour elements with a Mul-Meter.
a. If resistance is present, proceed to Step 3.C.
b. If no resistance is present, replace the Scour Heater (Parts Manual: Water System).
C. Verify the scour tank is receiving 120VAC by measuring at the elements on top of the heater. If no voltage is present,
measure the VAC between the boom post on the Thermal Cutout (white wire) and the main post (white wire) on top of
the heater. If there is sll no voltage present, remove the right side panel and proceed to the next step.
D. The voltage for the Scour Heater is located at TB6 on the HVCB. Measure the black wires for 120VAC.
a. If no voltage is present at this point, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 7A: Rinse Water-Shot Time Too Short
TRIGGER: Rinse Water-Shot reached 100mL in less than 20 seconds
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon.
3. Clear the Water Shot Orice inside the chamber of any lime scale build-up by grabbing it and squeezing it from side to side. It is
the silicone nozzle situated on the ceiling of the chamber, to the le of the blending sha.

10
4. Run an Empty Cup Cycle to determine if the amount of water being dispensed matches what the blender counts:
A. Locate an empty f’real cup or remove a shake from the freezer and wash/rinse out the shake.
B. Access the Main Menu and select the “Service” tab.
C. Press the “Manual Commands” buon and place the cup in the cup holder.
D. Press the “Regular Thick” buon and then quickly press the “Bypass Hardness Sensor” buon directly aer.
E. As the cup moves up, quickly access the Main Menu and select the “General” tab and press the “LVCB Status Window”
buon and locate Line J. Inspect the last value on that line: “Count XXXXmL”.
F. Measure the amount of water in your f’real cup to verify if that amount matches the amount on Line J of the LVCB Status
Window. (connued)
a. If the amounts are the same, proceed to Step 5.
b. If the amounts are dierent, replace the Flow Meter (Parts Manual: Water System).
5. Inspect the steamer heater and its water line for lime scale build up. Replace the Steamer Heater (Parts Manual: Water
System), if necessary.
Error 85: Steamer Heater Temperature Control Error
TRIGGER: Steamer temperature has not reached target temperature within 15 minutes or temperature is above 151°F
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon.
3. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line F: "StmTemp:XXX"
A. If the “StmTemp” is above 100°F, replace the Steamer Heater (Parts Manual: Water System).
B. If the “StmTemp” is below 100°F, proceed to Step 4.
4. Remove the le side panel to verify the Steamer Heater is heang properly.
A. Verify wiring is intact and correct.
B. Check for connuity through the elements on top of the Steamer Heater (upper heater) with a Mul-Meter.
a. If resistance is present, proceed to Step 4.C.
b. If no resistance is present, replace the Steamer Heater (Parts Manual: Water System).
C. Verify the heater is receiving 120VAC by measuring at the elements on top of the heater.
a. If no voltage is present, remove the right side panel and proceed to step 5.
b. If 120VAC is present, replace the Steamer Heater (Parts Manual: Water System).
5. Remove the right side panel to verify the Steamer Heater is receiving voltage.
A. The voltage for the Steamer Heater is located on the HVCB at TB6. Measure at the white wires for 120VAC.
a. If no voltage is present, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 86: Scour Heater Temperature Control Error
TRIGGER: Scour temperature has not reached target temperature within 15 minutes or temperature is above 151°F
1. Access the Main Menu and press the “Clear Errors” buon.
2. Ensure water supply is on and regulated to 25 - 65 PSI.
3. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line E: "ScrTemp:XXX"
A. If the “ScrTemp” does not reach 130° or by-passes it, replace the Scour Heater (Parts Manual: Water System).
B. If the “ScrTemp” is 70°F or below, proceed to Step 4.
4. Remove the le side panel to verify the Scour (lower) Heater is heang properly.
A. Verify wiring is intact and correct.
B. Check for connuity through the elements on top of the Scour Heater with a Mul-Meter.
a. If resistance is present, proceed to Step 4.C.
b. If no resistance is present, replace the Scour Heater (Parts Manual: Water System).
C. Verify the heater is receiving 120VAC by measuring at the elements on top of the heater.
a. If no voltage is present, remove the right side panel and proceed to Step 4.D.
b. If 120VAC is present, replace the Scour Heater (Parts Manual: Water System).
D. The voltage for the Scour Heater is located at TB6 on the HVCB. Measure at the black wires for 120VAC.
a. If no voltage is present, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 8A: Mix Motor Open Circuit Detected
TRIGGER: Mix Motor current is less than .05 amps during blend
1. Access the Main Menu and press the “Clear Errors” buon.
2. Remove the right side panel and locate the High Voltage Control Board (HVCB).
Warning: There are areas of High Voltage in the Electronics Bay. Keep blender unplugged and pracce cauon.
A. Ensure the wire harness from the Mix Motor is securely connected to the HVCB at TB6.

11
B. Ensure the White Jumper cables between the HVCB and LVCB are secure.
C. Measure the resistance through the Mix Motor wiring back to the motor. It should read 4-6 ohms.
a. If in range, proceed to Step 2.D.
b. If out of range, replace the Mix Motor (Parts Manual: Mixer System).
D. Measure DC voltages for Mix Motor on the HVCB at TB6.
a. If there is voltage present, replace the Mix Motor (Parts Manual: Mixer System).
b. If there is no voltage present, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 8B: Posion Motor Open Circuit Detected
TRIGGER: Posion Motor current is less than .05 amps during blend
1. Access the Main Menu and press the “Clear Errors” buon.
2. Remove the right side panel and locate the Low Voltage Control Board (LVCB).
Warning: There are areas of High Voltage in the Electronics Bay. Keep the blender unplugged when replacing parts and pracce
cauon when tesng voltages.
A. Ensure the wire harness leading from the Posion Motor is securely aached to the Low Voltage Control Board at TB23.
B. Measure the resistance through the Posion Motor wiring back to the motor. It should read 4-6 ohms.
a. If in range, proceed to Step 2.C.
b. If out of range, replace the Posion Motor (Parts Manual: Linear Moon System).
C. Measure DC voltages for the Posion Motor on the LVCB at TB23.
a. If there is voltage present, replace the Posion Motor (Parts Manual: Linear Moon System).
b. If there is no voltage present, replace the Low Voltage Control Board (Parts Manual: Electrical System).
Error 8C: Pump Motor Open Circuit Detected
TRIGGER: Pump Motor current is less than .05 amps during blend
1. Access the Main Menu and press the “Clear Errors” buon.
2. Remove the right side panel and locate the High Voltage Control Board (HVCB).
Warning: There are areas of High Voltage in the Electronics Bay. Keep the blender unplugged when replacing parts and pracce
cauon when tesng voltages.
A. Ensure the wire harness from the Pump Motor is securely connected to the HVCB at TB9.
B. Ensure the White Jumper cables between the HVCB and LVCB are secure.
C. Measure the resistance through the Pump Motor wiring. It should read 4-6 ohms.
a. If out of range, replace the Pump Motor (Parts Manual: Water System).
b. If in range, proceed to the next step.
D. Measure DC voltages for the Posion Motor on the HVCB at TB9.
a. If there is voltage present, replace the Pump Motor (Parts Manual: Water System).
b. If there is no voltage present, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 91: Mix Motor FET Destroyed
TRIGGER: Current or rotaon being detected in the Mix Motor circuit while it is inacve
1. Remove the right side panel and locate the High Voltage Control Board (HVCB)
A. Ensure the wire harness from the Mix Motor is securely connected to the HVCB at TB6.
2. Turn the blender o, wait 30 seconds and turn it back on.
3. If the error returns, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 92: Pump Motor FET Destroyed
TRIGGER: Current being detected in the Pump Motor circuit while it is inacve
1. Remove the right side panel and locate the High Voltage Control Board (HVCB).
Warning: There are areas of High Voltage in the Electronics Bay. Keep the blender unplugged when replacing parts and pracce
cauon when tesng voltages.
A. Ensure the wire harness from the Pump Motor is securely connected to the HVCB at TB9.
2. Turn the blender o, wait 30 seconds and turn it back on.
3. If the error returns, replace the High Voltage Control Board (Parts Manual: Electrical System).
Error 95: Parameter Chucksum aer Reading EEPROM
TRIGGER: At start-up, if Parameter Checksum match fails
1. Open the front door by pressing the tab underneath the right side of the screen and power the blender o. Wait 30 seconds
and power back on.
2. If the error returns, replace the Low Voltage Control Board (Parts Manual: Electrical System).

12
Error 96: Extended Water Shot too Short in Duraon
TRIGGER: The target volume of 5,000mL was reached faster than 10 seconds
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon.
3. Remove the le side panel and inspect for any internal leaks. Replace parts as necessary.
4. Clear the Water Shot Orice inside the chamber of lime scale build-up by grabbing it and squeezing it from side to side.
Error 97: Extended Water Shot too Long in Duraon
TRIGGER: The Water Shot ran longer than 900 seconds during water system purge
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu and press the “Clear Errors” buon.
3. Remove the le side panel and inspect for any internal leaks. Replace parts as necessary.
4. If there are no signs of scale buildup and the blender has been subjected to water pressure greater than 65 PSI, replace the
Single-Valve (Parts Manual: Water System).
Error 9A: Chamber Temperature Sensor Dierenal Limit Exceeded
TRIGGER: Dierence of greater than 10° detected between sensors
1. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line E: “ChmTemps”
A. If the dierenal of the temperatures have more than a 10° dierence, replace the Chamber Thermistor (Parts Manual:
Water System).
B. If the dierenal of the temperatures has less than a 10° dierence, proceed to Step 2.
2. Access the Main Menu and press the “Clear Errors” buon.
3. Remove the le side panel and locate the thermistor at the lower-le corner of the chamber. The wires are black and aached
to the blending chamber behind a small metal shield.
A. Check the Chamber Thermistor wires and connector for water damage or breaks in the wiring insulaon.
B. Ensure the wire harness on the from the Chamber Thermistor is securely connected to the Pinch Guard Assembly at P2.
a. If damaged, replace the Chamber Thermistor (Parts Manual: Water System).
C. Measure the resistance through the Chamber Thermistor wiring harness. It should read 3K-10K ohms.
a. If in range, proceed to the Step 3.D.
b. If out of range, replace the Chamber Thermistor (Parts Manual: Water System).
D. Measure DC voltages for the Chamber Thermistors on the Pinch Guard Assembly at P2.
a. If there is voltage present, replace the Chamber Thermistor (Parts Manual: Water System).
b. If there is no voltage present, replace the Pinch Guard Assembly (Parts Manual: Electrical System).
Error 9B/9C: 1 of the 2 Chamber Thermistors Shorted or Open
TRIGGER: A short or open circuit of the thermistor is detected by the LVCB
1. Remove the le side panel and locate the thermistor at the lower-le corner of the chamber. The wires are black and aached
to the blending chamber behind a small metal shield.
A. Check the Chamber Thermistor wires and connector for water damage or breaks in the wiring insulaon.
B. Ensure the wire harness on the from the Chamber Thermistor is securely connected to the Pinch Guard Assembly at P2.
a. If damaged, replace the Chamber Thermistor (Parts Manual: Water System).
C. Measure the resistance through the Chamber Thermistor wiring harness. It should read 3K-10K ohms.
a. If in range, proceed to Step 1.D.
b. If out of range, replace the Chamber Thermistor (Parts Manual: Water System).
D. Measure DC voltages for the Chamber Thermistors on the Pinch Guard Assembly at P2.
a. If there is voltage present, replace the Chamber Thermistor (Parts Manual: Water System).
b. If there is no voltage present, replace the Pinch Guard Assembly (Parts Manual: Electrical System).
Error 9D: End-Stop Detected too Early (Linear Moon Calibraon Sequence)
TRIGGER: Calculated locaon indicates stopping before 14 inches of travel, which is beyond the limit
1. Access the Main Menu and press the “Clear Errors” buon.
2. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. If the error persists, proceed to Step 3.
3. Verify Linear Moon System is not obstructed at the top of the cup carriage movement.
4. Verify if the Cup Holder can be moved manually be pulling up on the boom of the Cup Holder Carriage.
A. If it moves, replace the Lower LinMo Assembly (Parts Manual: Mechanical System), if necessary.
B. If it does not move, proceed to Step 5.

13
5. Remove the panels behind and above the Cup Holder to expose the Pinch Board. Inspect for dust or water damage.
6. Remove the right side panel and measure DC voltages for the Posion Motor on the LVCB at TB23.
A. If there is voltage present, replace the Posion Motor (Parts Manual: Linear Moon System).
B. If there is no voltage present, replace the Low Voltage Control Board (Parts Manual: Electrical System).
Error 9E: End-Stop Detecon Failed Error (Linear Moon Calibraon Sequence)
TRIGGER: Calculated locaon indicates more than 16 inches of travel, which is beyond the limit
1. Access the Main Menu and press the “Clear Errors” buon.
2. Locate the “Procedures” tab and press the “Calibrate Cupholder” buon in the Main Menu.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. If the error persists, proceed to Step 3.
3. Remove the panels behind the Cup Holder and verify Linear Moon System is not obstructed at the top of the cup carriage
movement.
A. Ensure the yellow spacer and screw are in place on the back of the Cup Holder Carriage.
4. Verify if the Cup Holder can be moved manually be pulling up on the boom of the Cup Holder Carriage.
A. If it moves, replace the Lower LinMo Assembly (Parts Manual: Linear Moon System), if necessary.
B. If it does not move, proceed to Step 5.
5. Remove the right side panel and measure DC voltages for the Posion Motor on the LVCB at TB23.
A. If there is voltage present, replace the Posion Motor (Parts Manual: Linear Moon System).
B. If there is no voltage present, replace the Low Voltage Control Board (Parts Manual: Electrical System).
Error 9F: Sanize Failed, Blending is Locked Out
TRIGGER 1: Blend was requested while sanize is in progress or hasn’t completed in 24 hours
TRIGGER 2: A manual sanize stop was requested aer the previous sanize failed
1. Access the Main Menu and press the “Clear Errors” buon.
2. Clear the Water Shot Orice inside the chamber of any lime scale build-up by grabbing it and squeezing it from side to side. It is
the silicone nozzle situated on the ceiling of the chamber, to the le of the blending sha.
3. Access the Main Menu and select the “Procedures” tab and press the “Acvate Cleaning and Sanizing” buon.
4. If the blender errors out, locate the error code troubleshoong steps in this Service Manual.
Error A0: Chamber is too Cold
TRIGGER: Chamber temperature is less than 40° at any me
1. Access the Main Menu and press the “Clear Errors” buon.
2. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line E: “ChmTemps: XXX : XXX”
A. If either ChmTemp is <40° and the blender is indoors at room temperature, replace the Chamber Thermistor (Parts
Manual: Water System).
Error A1: Flush for Shipping
TRIGGER: Blender is ushed and ready for shipping
Blender is ready to ship, TURN OFF with power switch and pack for shipping.
Error A2: Flip-Up Door was Open During the End of the Blend
TRIGGER: Flip Door misalignment when carriage is going downward
1. Ensure the consumer completely removed the foil lid from the frozen product.
2. Open the front door and check the chamber for signs of debris.
3. Access the Main Menu and press the “Clear Errors” buon.
4. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. Blend a shake. If the error returns, proceed to Step 5.
5. If the error occurred as the cup is traveling into the blending chamber, replace the Flip-Up Door Assembly (Parts Manual:
Mechanical System).

14
Consumer Errors
“Please remove the cup lid completely”
TRIGGER: The LVCB detects a spike in the Posion Motor current around the me the blending disc would contact the foil lid
1. Ensure the customer is completely removing the foil lid before blending. Open the front door and check the blending chamber
for debris.
2. Ensure the Cup Lid Weight and Blending Assembly are installed correctly. If the Blending Assembly is damaged or missing,
replace the Blending Assembly (Parts Manual: Mixer System).
3. Run another shake to make sure the error is cleared.
4. Ensure f’real product cups are not over-lled. A properly lled cup, before blending, will be two-thirds full. If cups are over-
lled or if they are thawed and re-frozen upside down, those shakes will not blend. Try blending a properly lled cup.
“Please close the front door”
TRIGGER: Front door is detected as being open when the blender is blending, in sanize or in an idle state
1. Ensure the front door is completely shut and latched.
2. Locate the Front Door Switch on the Pinch Guard Assembly.
A. To nd the Front Door Switch, remove the (2) small panels directly behind the Cup Holder. Next, remove the right side
panel. Lastly, remove the Throat Panel that sits under the Chamber. The switch is located on the front right side of the
Pinch Guard Assembly. Ensure it is secure and undamaged.
B. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line Q: “FrDrSw”
a. If “FrDrSw: 1” and the door will not close, replace the Front Door Lock Assembly (Parts Manual: Mechanical
System).
b. If “FrDrSw: 0” and the door is closed/latched, replace the Pinch Guard Assembly (Parts Manual: Electrical System).
“Flippin’ door is open”
TRIGGER: Flip-Up Door open at a non-crical me
1. Verify that the Flip-Up Door is seated properly over the opening. Ensure that the silicone gasket on the Flip-Up Door is securely
fastened to the Flip-Up Door. If the gasket is coming o or damaged, replace the Flip-Up Door (Parts Manual: Mechanical
System).
2. Check the operaon of the Flip-Up Door. Manually operate the door. The Flip-Up Door should have spring tension, but should
operate smoothly. If not, replace the Flip-Up Door Assembly (Parts Manual: Mechanical System).
3. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line Q: “FpDrSw”.
A. If it shows “FpDrSw: 1” and the Flip-Up door is shut, the screen should be back to normal.
B. If it shows “FpDrSw: 0” and the Flip-Up door is shut, proceed to Step 4.
4. Verify operaon of the Flip-Up Door Switch with a Mul-Meter.
A. Disconnect the harness going to the Flip-Up Door switch.
B. Place the probes of the meter into the connector going to the switch.
a. If the Flip-Up Door is closed, you should get a connuity tone or very lile resistance.
b. If switch tests bad, replace the Flip-Up Door Assembly (Parts Manual: Mechanical System).
“Something’s in the way of the cup holder”
TRIGGER: Posion Motor detects a current overload (> 3.0A) at any me during the cycle
1. Check the path of the Cup Holder and remove any obstrucons that are liming the free movement, including the area around
the opening at the boom of the blending chamber.
2. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. Blend a shake. If the error returns, proceed to Step 3.
3. Open the front door and ensure that the Flip-Up Door is not damaged. If so, replace the Flip-Up Door (Parts Manual:
Mechanical System).
4. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line H: “PosMotCurrent”
A. Blend a shake and watch the “PosMotCurrent”. This value should be less than 1.5A.
a. If this value raises above 1.5A, replace the Posion Motor (Parts Manual: Linear Moon System).
“Wrong cup size used”
TRIGGER: If the cup Size sensors are triggered too early, too late or not at all
1. Ensure the customer is using a f’real cup.
2. Locate the Cup Sensors underneath the front door and clean them using a damp paper towel. (connued on next page)

15
3. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line R: “CupInP”
A. If Line R reads: “CupInP: 1” - replace the Pinch Guard Assembly (Parts Manual: Electrical System).
B. If Line R reads: “CupInP: 0” - troubleshoong is complete.
“The product is not cold enough to be blended”
TRIGGER: During the rst part of the rst bore, if the cup carriage moves fast and/or the mix motor current load is too small, it
assumes there is no product in the cup or it has already been blended
1. Check the display freezer temperature. f’real products should be between 0-6°F.
2. Ensure f’real product cups are not over-lled. A properly lled cup, before blending, will be 2/3 full. If cups are over-lled or if
they are thawed and re-frozen upside down or at an angle, those shakes will not blend. Try blending a properly lled cup.
3. Open the front door and verify that the Blending Components are secure and assembled correctly.
A. If damaged or missing, replace the Blending Assembly (Parts Manual: Mixer System).
“The Blender needs water to blend”
TRIGGER: If the pressure switch is open for 10 seconds during Idle state
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Remove the le side panel and inspect for any internal leaks. Replace parts as necessary.
3. If no leaks are present, remove the Female Quick-Disconnect (QD) (water line) from the back of the blender. Point the water
line into a bucket and depress the mechanism inside the QD.
A. If no water is present, the issue is at store-level.
B. If water is present, connect the QD back onto the blender.
4. Access the Main Menu and press the “Clear Errors” buon.
5. If the error returns, remove the Female QD from the back of the blender.
6. Remove the le side panel and locate the Water Pressure Regulator (WPR) (located on the lower plasc shelf and has (2) blue
quick-connect clips).
A. Pull the top blue clip to remove it from the top of the WPR.
B. Point the ng from the top of the WPR into a large cup.
C. Connect the Female QD back to the blender, you should have good water pressure.
a. If no water pressure is present, replace the Female Quick-Disconnect (Parts Manual: Water System).
b. If water is present, replace the Scour Heater (Parts Manual: Water System).
“Please remove any obstrucon from the under-side of the blending chamber”
TRIGGER: Pinch condion during blend before the Mix Motor started
1. Check the path of the Cup Holder area around the opening at the boom of the blending chamber and remove any obstacles
that may be blocking the path.
2. Wipe o the Pinch Guard Assembly located underneath the blending chamber with a damp cloth.
“Cup was le in the Cup Holder too Long”
TRIGGER: Cup was not removed within 1 minute of a completed blend
1. Wipe o the lens on the boom, right-hand side of the Cup Holder.
2. Wipe o the Pinch Guard Assembly located underneath the blending chamber with a damp cloth.
Other Issues
Front Door Issues
TRIGGER: Door will not shut/stay shut
1. Aempt to close the door by rmly pressing in on the lower right side of the LCD touchscreen bezel unl you hear the door
latch (unable to open the door without pressing the front door buon).
Cauon: Slamming the door will damage the display screen.
A. Remove the right side panel and inspect the latch to verify if it is bent or broken. Replace the Front Door Lock Assembly
(Parts Manual: Mechanical System), as needed.
TRIGGER: Door will not open
1. Remove the right side panel and inspect the lower le hand side of the blending chamber. Locate the small metal tab with a
hole at the end of it. The tab will be oriented at an angle. Use a screwdriver to press up on the tab to pop the door open.
A. If it opens, slowly close the front door and watch where the front door latch meets the blender frame. If the latch has
been bent or damaged, replace the Front Door Lock Assembly (Parts Manual: Mechanical System).
B. If it will not open, the Front Door Lock may be energized. Unplug the Front Door Lock from the Pinch Guard Assembly at
P6. If it unlocks, replace the Pinch Guard Assembly (Parts Manual: Electrical System).

16
Front Door Water Leaks
TRIGGER: During any water event, water will leak from in between the front door and the chamber onto the screen below
1. Ensure the door is completely closed.
2. Open the front door and locate the Front Door Gasket. Ensure it is seated correctly and ghtly in place on the rim of the
blending chamber opening.
3. Check to see if the drain has an Air-Lock issue:
A. Ensure the drain line ows in a downward direcon at ALL mes (no loops, kinks, etc.).
B. Ensure the end of the blender's drain line is NOT submerged in water.
4. Close the door and run another cycle to see if the drips return. If it leaks, wipe it dry and aempt another cycle. If it sll leaks,
replace the Front Door Seal (Parts Manual: Water System).
Mixer System Issues: Unusual Noises during Blending
TRIGGER: Blender makes a grinding noise while mixing a f'real product
1. Open the front door and ensure the Blending Components are assembled/funconing correctly and are ght.
2. Check the display freezer temperature. f’real products should be between 0-6°F.
A. Perform the Squeeze Test by squeezing a chocolate milkshake in the middle of the cup. You should be able to squeeze a
dime-size dent in the cup. If not, the product is too cold for blending (see “Too Thick/Too Thin Shakes” below).
B. Ensure the product is tempered (see “Too Thick/Too Thin Shakes” below).
3. Open the front door and spin Mix Motor Spindle by hand to ensure it spins freely. If the spindle won’t turn, dicult to turn or is
bent, replace the Mix Motor (Parts Manual: Mixer System).
Blended Beverages are Too Thin or Too Thick
TRIGGER: Anyme a blended product has on overly runny or overly thick consistency
Product Temperature Issue:
1. Check the freezer temperature of your display freezer. f’real products should be between 0-6°F.
A. Perform the Squeeze Test by squeezing a chocolate milkshake in the middle of the cup. You should be able to squeeze a
dime-size dent in the cup. If not, the product is too cold for blending.
B. Ensure the product is tempered (see the next step).
2. Check the freezer temperature of your back-stock freezer:
A. If the back-stock freezer is 0°, see the “Blender Issue” secon below.
B. If the back-stock freezer is below 0°, proceed to the next step.
a. When moving product from the back-stock freezer that is less than 0°, ensure you place the product in the
refrigerated secon with your soda or beer for 45 minutes, at most.
b. Every 15 minutes, perform the Squeeze Test (step 1.A above).
i. If you cannot put a dent in the side of the shake during the squeeze test, the product is not ready to move into
the front display freezer.
ii. If you can put a dent in the side of the shake during the squeeze test, the product is ready to move into the
front display freezer.
Blender Issue:
1. Ensure water supply is on and regulated to 25 - 65 PSI.
2. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line J: “Count XXXXmL”.
A. Run another shake on “Regular” and watch the XXXXmL - it should stop at or around 72mL (+/- 3mL). If it is more or less,
replace the Water Valve (Parts Manual: Water System).
Cup Sensor Issues (Cup In Place Sensor Set)
TRIGGER: Something has interrupted one of the Infrared Beams that make up the cup sensor circuit
1. Ensure there is no cup in the Cup Holder.
2. Locate the Cup Sensors underneath the front door and clean them using a damp paper towel.
3. Access the Main Menu. Press the “LVCB Status Window” buon and locate Line R: “CupInP”.
A. If Line R reads: “CupInP: 0” - troubleshoong is complete.
B. If Line R reads: “CupInP: 1” - replace the Pinch Guard Assembly (Parts Manual: Electrical System).
Cup Sensor Issues (Cup Size Sensor Set)
TRIGGER: Something has interrupted one of the Infrared Beams that make up the cup sensor circuit
1. See the “Wrong cup size used” troubleshoong steps on page 14.