F5 ARX-2000 Use and care manual

ARX 2000 / D108
RMA4 Replacement Script
Full Appliance
March 20, 2011
Version 1.03

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Copyright © 2010, F5 Networks, Inc. All rights reserved.
Index
ARX2000 Chassis Overview –Front with Bezel...............................................................................2
Status and Alarm LEDs ......................................................................................................................3
ARX2000 Chassis Overview –Back..................................................................................................5
ARX 2000 Chassis Replacement .......................................................................................................7
PREPARATION - VERIFY CHASSIS IS BACKUP SWITCH ................................................................7
STEP 1 TAG ALL CABLES...................................................................................................................7
STEP 2 POWER DOWN CHASSIS......................................................................................................7
STEP 3 REMOVE ALL CABLES...........................................................................................................8
STEP 4 REMOVE CHASSIS ................................................................................................................8
STEP 5 REPLACE CHASSIS...............................................................................................................9
STEP 6 RECONNECT CABLES AND POWER ON CHASSIS.............................................................9
STEP 7 ENSURE REPLACEMENT FUNCTIONAL............................................................................10
STEP 8 REPLACE FRONT BEZEL....................................................................................................10
STEP 9 INITIAL INTERVIEW PROCESS, SOFTWARE RESTORATION AND LICENSING STEPS.10
Appendix A. Dead NVRAM battery. .................................................................................................10
Appendix B. F5 Licensing for ARX Use Case.................................................................................11
Version History .................................................................................................................................31

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Copyright © 2010, F5 Networks, Inc. All rights reserved.
ARX2000 Chassis Overview –Front with Bezel

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Copyright © 2010, F5 Networks, Inc. All rights reserved.
ARX2000 Chassis Overview –Front without Bezel
Serial number
Reference
Component
Description
A
NVRAM
NV (Non-Volatile) RAM battery
B
Power LED, power button
and reset button
Indicates that power has been applied
C
Drive Bays
2 redundant 150GB internal SATA hard drives
D
Ethernet Ports
Copper 100/1000 gigabit Ethernet ports (12). Used to
access CLI from client or server networks.
Status and Alarm LEDs

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Copyright © 2010, F5 Networks, Inc. All rights reserved.
This section describes the ARX-2000 LEDs. It is provided for reference only. NSE can obtain more
information from the ARX2K Hardware Installation guide. (F5 internal only):
http://techpubs.acopianet.com/danwood2/pubs6_0_0/docs/HW_InstallA2K/HWInstall.pdf
LED definitions:
LED State
Definition
Blinking
LED turns on and off at a steady rate.
Flashing
LED is off most of the time. Occasionally, the LED
illuminates.
Flickering
LED turns on and off at an erratic (not constant)
rate.
The lower left of the front panel contains the LEDs shown on the picture above.
The table below contains details on the status and alarm LED functions.
Callout
Feature
Function
A
Alarm LED
Indicates various alarm states.
When blinking, the LEDs blink ON for a half second
and OFF for a half second. For details on the LED colors and blinking patterns,
see next table
B
Status LED
The status LED displays green, yellow, or red with
intermittent blinking patterns, depending on the
state.
When blinking, the LEDs blink ON for a half second
and OFF for a half second.
C
Power Supply
LED (status of
both power
supplies
aggregated into
one LED)
The LED displays:
• Green, indicating power is on.
If you receive an SNMP trap indicating a power
supply failure, go to the back of the switch and
examine the power supplies to determine which
has failed. The LED on the failed power supply
will be amber. For details on the states indicated
by the power supply LED, see Power Supply
LED, on page 4-7.
For details on replacing a failed power supply,

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Copyright © 2010, F5 Networks, Inc. All rights reserved.
see Replacing the Power Supplies, on page A-9.
• Red, indicating the unit is in standby mode. The
unit has AC power applied at the back, but the
switch is not powered on.
D
NVRAM LED
The LED displays:
• Amber. Battery is in backup mode.
• Off. Battery is not in backup mode.
E
PCI-E Cable
Link Status
LED
The LED displays:
• Green. Link established.
• Amber. Link faulted.
Table below describes the LED colors and patterns that occur during various
operational states, such as booting, diagnostics, and so on.
Alarm LED
Status LED
Module State
Off
Green
Offline
Red
Green blinking
In the process of booting
Off
Amber
Onlinse Partial. At least one
processor is online,
but at least one processor is not
online yet.
If the offline processor does not
come online in
5 minutes, this status changes
to Failed Partial.
Red
Amber
Failed Partial. At least on
processor is online, but at least
one processor failed.
Off
Off
No power
ARX2000 Chassis Overview –Back
Reference
Component
Description
A
Serial Console Port
Used to access and manage the switch through a local

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Copyright © 2010, F5 Networks, Inc. All rights reserved.
console terminal and the command line interface (CLI).
B
Out of Band Management
Port
Used to access the CLI or GUI from the management
network.
C
Power Supplies and fans
2 power supplies (1+1 redundancy). There is a fan on
each supply.

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Copyright © 2010, F5 Networks, Inc. All rights reserved.
ARX 2000 Chassis Replacement
Preparation - Verify Chassis is backup switch
Verify that the Field Tech has a copy of this document for reference.
Verify that the Field Tech understands that he or she will be working under your direction at all
times.
Inform the Field Tech that it is very important to work on the backup switch and not to do
anything until the backup switch has been positively identified as powering off the active
switch will cause a service outage.
Verify the identity of the backup switch for the Field Tech

Step 1 Tag all cables
Instruct the Field Tech to label each network cable with the name of the port to which it is
connected.
Step 2 Power down chassis
Instruct the Field Tech to remove the front bezel to access the power button (see Fig.1). by,
putting his fingers through the two cutouts on the lower half on either side of the bezel and
pulling it gently towards himself.
Instruct the Field Tech to locate the Power Button which is the left most button on the chassis.
Instruct the Filed Tech to press and hold the button for approximately 5 seconds to power off
the unit.
Have the Field Tech verify that the unit is powered off by confirming that the blue light next to
the power button is off.
Fig.1

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Copyright © 2010, F5 Networks, Inc. All rights reserved.
Step 3 Remove all cables
Instruct the Field Tech to disconnect all the tagged cables including power cables.
Step 4 Remove chassis
Instruct the Field Tech to slide the chassis out the front of the rack until the rails lock in place.
Instruct the Field Tech to rotate the locks at the front of each rail clockwise
Instruct the Field Tech to slide the device out another inch and lift it up to free it from the rack
rails. (see Fig.9)
Fig. 9

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Copyright © 2010, F5 Networks, Inc. All rights reserved.
Step 5 Replace chassis
Instruct the Field Tech to fully extend the rails out the front of the rack.
Instruct the Field Tech to line up the buttons on the outside of the unit over the slots in the rails
and lower the unit onto the rails.
Instruct the Field Tech to gently push the unit towards the rack to seat it on the rails.
Instruct the Field Tech to press the purple lever on the outside of the rails and push the unit
into the rack (see Fig.10).
Instruct the Field Tech to place the failed unit into the shipping container that was used to
deliver the Replacement Appliance
Fig. 10
Step 6 Reconnect cables and power on chassis
1) Instruct the Field Tech to reconnect the tagged cables and power cords
2) Instruct the Field Tech to connect the laptop to the Console Port, using console cable
3) Set the following terminal parameters to match those on the console interface:
a) 9600 baud rate (default)
b) XON-XOFF flow control
c) 8 data bits