Falcon E3913i User guide

CAUTION - READ THESE INSTRUCTIONS BEFORE INSTALLING, COMMISSIONING OR USING
THIS APPLIANCE!
The installer must ensure that the installation of the appliance is in conformity with these instructions
and National Regulations in force at the time of installation. Particular attention MUST be paid to:
BS7671 IEE Wiring Regulations
Electricity at Work Regulations
Health And Safety At Work Act
Fire Precautions Act
This appliance has been CE-marked on the basis of compliance with the Low Voltage and
EMC Directives for the voltages stated on the data plate.
WARNING: THIS APPLIANCE MUST BE EARTHED.
On completion of the installation, these instructions should be left with the Engineer-in-Charge for
reference during servicing. Further to this, The Users Instructions should be handed over to the User,
having had a demonstration of the operation and cleaning of the appliance.
IT IS MOST IMPORTANT THAT THESE INSTRUCTIONS BE CONSULTED BEFORE INSTALLING
AND COMMISSIONING THIS APPLIANCE. FAILURE TO COMPLY WITH THE SPECIFIED
PROCEDURES MAY RESULT IN DAMAGE OR THE NEED FOR A SERVICE CALL.
PREVENTATIVE MAINTENANCE CONTRACT
In order to obtain maximum performance from this unit we would recommend that a maintenance
contract be arranged with SERVICELINE. Visits may then be made at agreed intervals to carry out
adjustments and repairs. A quotation will be given upon request to the contact numbers below.
WEEE Directive Registration No. WEE/DC0059TT/PRO
At end of unit life, dispose of appliance and any replacement
parts in a safe manner, via a licenced waste handler.
Units are designed to be dismantled easily and recycling of all
material is encouraged whenever practicable.
E3913i / E3914i
Induction Ranges
INSTALLATION and
SERVICING INSTRUCTIONS
Falcon Foodservice Equipment
HEAD OFFICE AND WORKS
Wallace View, Hillfoots Road, Stirling. FK9 5PY. Scotland.
SERVICELINE CONTACT
Phone: [phone] Fax: [phone]
T100844 Ref. 2

IMPORTANT INFORMATION
Warranty Policy Shortlist
Warranty does not cover :-
•Correcting faults caused by incorrect installation of a product.
•Where an engineer cannot gain access to a site or a product.
•Repeat commission visits.
•Replacement of any parts where damage has been caused by misuse.
•Engineer waiting time will be chargeable.
•Routine maintenance and cleaning.
•Gas conversions i.e. Natural to Propane gas.
•Descaling of water products and cleaning of water sensors where softeners/ conditioners are not fitted,
or are fitted and not maintained.
•Blocked drains
•Independent steam generation systems.
•Gas, water and electrical supply external to unit.
•Light bulbs
•Re-installing vacuum in kettle jackets.
•Replacement of grill burner ceramics when damage has been clearly caused by misuse.
•Where an engineer finds no fault with a product that has been reported faulty.
•Re-setting or adjustment of thermostats when unit is operating to specification.
•Cleaning and unblocking of fryer filter systems due to customer misuse.
•Lubrication and adjustment of door catches.
•Cleaning and Maintenance
• Cleaning of burner jets
• Poor combustion caused by lack of cleaning
• Lubrication of moving parts
• Lubrication of gas cocks
• Cleaning/adjustment of pilots
• Correction of gas pressure to appliance.
• Renewing of electric cable ends.
• Replacement of fuses
• Corrosion caused by use of chemical cleaners.
• Cleaning of all filters and airways
• Faults occurring as a result of airway obstruction.
• Use of the unit without filters.
2

E3914i Range
Line L1 L2 L3
Current 38A 38A 38A
Cooking Zone 5kW (x 4)
Oven 6kW
Total Rating 26kW
After installation, the engineer should check satisfactory
operation and demonstrate method of use to kitchen staff.
Location of mains isolating switch should be identified for
use in the event of an emergency or during cleaning.
SECTION 2 - ASSEMBLY and
COMMISSIONING
NOTE: Users MUST be made aware that individuals
fitted with a pacemaker should consult their doctor if
in close proximity to this unit. This induction unit
emanates a 18 - 22Khz output that may effect older
types of pacemaker.
2.1 ASSEMBLY
a) Unpack and level appliance
b) Ensure fan intake filter is fitted and secured in position
below RH front panel.
2.2 CONNECTION TO AN ELECTRICAL SUPPLY
Connect as detailed in Sections 1.3 and 1.4.
2.3 STARTING UP
a) Switch all four cooking zones on to Position 10.
b) Ensure all four LEDs light and begin to flash.
c) Place suitable pan (filled with water) upon a zone.
(Pan bases should be constructed of a ferrous
material and not less than Ø120mm)
d) Ensure zone LED stops flashing and remains lit.
e) Remove pan from zone. LED should begin to flash.
This indicates the “pan detection” feature is working.
f) Repeat on all four cooking zones.
g) Leave pots to heat until water boils and switch controls
to maintain simmer.
i) Switch control OFF.
j) Switch oven ON and ensure both fans are running.
k) Push oven light switch and hold. Ensure both lamps
operate correctly.
SECTION 1 - INSTALLATION
UNLESS OTHERWISE STATED, PARTS WHICH HAVE
BEEN PROTECTED BY THE MANUFACTURER ARE
NOT TO BE ADJUSTED BY THE INSTALLER.
1.1 MODEL NUMBER, NETT WEIGHT
and DIMENSIONS
1.2 SITING
The appliance should be installed in a well-lit position on
a firm, level, non-combustable floor. Where unit is to be
positioned in close proximity to a wall, partition, kitchen
furniture, decorative finishes, etc., it is recommended that
these be constructed of a non-combustible material.
If this is not possible they should be clad in a suitable
non-combustible, heat-insulating material. Close
attention should be paid to fire egulations.
1.3 ELECTRICAL SUPPLY
The unit is suitable for AC supplies only. Standard
terminal arrangement is a 3 phase / Neutral 5 wire
connection (400V 3N~)
WARNING – THIS APPLIANCE MUST BE EARTHED
Phase 1 BROWN
Phase 2 BLACK
Phase 3 GREY
Neutral BLUE
Earth YELLOW/GREEN
1.4 SUPPLY CONNECTION
The unit must be installed using a mains input connecting
cable of at least 6mm², type HO7RN-F, conforming to
code designation 60245 IEC 57.
A suitably rated isolating switch with contact separation of
at least 3mm in all poles must be installed and wiring
executed in accordance with relevent regulations.
Access to terminal block is gained by removing an
access panel close to cable entry gland on rear panel.
1.5 ELECTRICAL RATINGS
Electrical loading is as stated on appliance data plate.
E3913i Range
Line L1 L2 L3
Current 29A 29A 29A
Cooking Zone 3.5kW (x 4)
Oven 6kW
Total Rating 20kW
Model Width
(mm)
Depth
(mm)
Height
(mm)
Weight
(kg)
E3913i Range 900 820 890 140
E3914i Range 900 820 890 140
3

3.2 MAINS ACCESS PANEL (AT REAR)
Ensure mains electricity is switched off.
Remove fixings that secure access panel to lower corner
of rear panel. Replace in reverse order.
3.3 ACCESS PANEL TO GENERATOR, GENERATOR,
MCB, RELAY’S and FUSE
Remove two fixings from top of louvered front panel.
Gently slide panel up and ease forward.
Undo fixings securing lower front bracket and remove
bracket
Release M8 bolt located right / centre of generator mount-
ing panel.
Carefully slide panel forward to access generator,
MCB, relays and fuse. Replace in reverse order.
3.4 LED INDICATORS
Remove control panel as detailed in Section 3.1.
Note: Indicators are polarity driven. Green cable (-)
connects to spade terminal above LED body flat side.
(Refer to Figure 2)
Remove two wires connected to LED and also nut and
washer. Replace in reverse order.
2.4 INSTRUCTION TO USER
After installation and commissioning is completed, please
hand these instructions to user and ensure that the
person(s) responsible understand the instructions
regarding correct operation and cleaning of the appliance.
Particular emphasis should be given to:
● Regular cleaning of air filter
● Suitable pan type
● Keeping cooking zones free from all objects,
particularly metal utensils, at all times.
The user must also be made aware of potential to heat
jewellery and disrupt electronic equipment placed over
the magnetic field of the induction zones.
SECTION 3 -
SERVICING AND CONVERSION
BEFORE ATTEMPTING ANY MAINTENANCE, ISOLATE
THE APPLIANCE AT THE MAINS ISOLATING SWITCH
AND TAKE STEPS TO ENSURE THAT IT CANNOT BE
INADVERTENTLY SWITCHED ON.
Tools required:
A. 7mm spanner or socket
B. 8mm spanner or socket
C. Adjustable spanner
D. Pozidriv screwdriver (#2)
E. 5mm flat blade screwdriver
3.1 CONTROL PANEL (Refer to Figure 1)
Remove louvred front panel by undoing two top fixings.
Slide panel up and forward.
Remove control panel fixings from below top and lower
facings.
Pull panel forward slightly from below.
Figure 1
Figure 2
Flat
4
Lamp switch Amber neon Red neon Cooking
zone control
Oven control
LED indicator
Green
Purple

3.5 CONTROL SWITCH REPLACEMENT
Remove control knob and control panel as detailed in
Section 3.1.
Remove associated LED as detailed in Section 3.4.
Remove fixings that secure control to panel.
Remove louvered front panel as detailed in Section 3.3.
Unplug cables at rear of switch.
Ensure that replacement switch DIL settings are identical
to switch that was removed.
Replace switch and re-assemble in reverse order.
Refer to wiring diagram on Page 9 of this manual.
Ensure wires are routed and secured.
3.6 CERAN-GLASS HOB ASSEMBLY
Warning
DO NOT USE THIS UNIT IF CERAN-GLASS IS
CHIPPED, CRACKED OR BROKEN. THE TOP MUST
BE REPLACED!
Remove louvred panel and control panel as detailed in
Section 3.1.
Remove fixings that secure hob to front support rail.
Remove fixings that secure hob to rear panel.
IT IS RECOMMENDED THAT TWO PERSONS CARRY
OUT THE FOLLOWING STEP.
5
Figure 3
Carefully lift and remove top frame/ceran-glass plate
assembly and lay it upon a flat surface.
If replacing hob in the event of glass damage, ensure any
glass debris is cleared away from induction coils and from
inside of unit.
Ensure that no coil spacers have been removed or
disturbed when removing glass panel. If this occurs,
then these must be restored to their respective locations.
Replace in reverse order.
3.7 INDUCTION COIL ASSEMBLY
Remove control panel as detailed in Section 3.1.
Remove ceran-glass hob assembly as detailed in
Section 3.6.
Release 4 fixings from sides of appropriate aluminium coil
carrier plate as detailed in Figure 3.
Tilt coil carrier to access terminal blocks below coils.
Release short cables (red) that run from coil to terminal
block.
Release 4 fixings from coil corners. Retain springs and
screws (4 off each).
Carefully remove coil while easing red cables through
rubber grommet.
Remove coil and replace in reverse order.
Warning
When replacing coils, ensure glass spacer pads on top
surface are properly positioned.

e) Remove fixings from element mounting plate and lower
plate to oven base.
f) Remove wire connections from faulty part and
fixings from faulty fan.
g) Replace in reverse order.
3.10 OVEN BULBS
a) Remove oven shelves and left shelf support.
b) Release fixings from lamp surround.
c) Remove lamp surround and glass.
d) Remove faulty lamp and replace in reverse order,
ensuring that glass seal is in place.
3.11 OVEN CONTROL THERMOSTAT
a) Remove oven control knob and remove fixings.
b) Remove control panel fixings detailed in Section 3.1.
c) Remove oven shelves.
d) Release oven thermostat phial and capillary tube.
e) From behind control panel, pull capillary tube up
through crown plate.
f) Remove and retain vidaflex sleeving from faulty
capillary tube.
g) Fit vidaflex sleeving on new capillary tube and replace
in reverse of above.
3.12 SWITCH CABLES
a) Access controls as detailed in Section 3.5.
b) Remove mains access panel as detailed in Section
3.2.
c) Remove generator access panel as detailed in Section
3.3.
d) Switches are connected to generator LIN connection
via a bus system. Refer to wiring diagram on Page 9.
e) Disconnect relevent cable from switch and replace.
f) Re-assemble in reverse order.
SECTION 4 - SPARES
When ordering spare parts, always quote appliance
type and serial number.
This information will be found on data badge, attached to
rear panel.
6
3.8 INDUCTION GENERATOR, RELAYS, MCB, FUSE
THERE ARE NO SERVICEABLE PARTS WITHIN THE
GENERATOR BOX. DO NOT ATTEMPT TO GAIN
ENTRY TO GENERATOR AS THIS WILL INVALIDATE
WARRANTY.
AFTER REPLACEMENT, THE FAULTY GENERATOR
UNIT MUST BE RETURNED, COMPLETE AND INTACT,
TO FALCON FOODSERVICE EQUIPMENT.
Remove louvred front panel to gain access to generator,
refer to Section 3.3.
Relays, MCB and fuse are accessible at rear of slide
assembly. To remove generator assembly:
Disconnect all wires from top of generator unit, noting
their positions.
Disconnect 3 x mains input wires and 1 x earth wire
from bottom left of generator unit.
CAUTION! THE GENERATOR UNIT IS HEAVY!
TWO PEOPLE MAY BE REQUIRED TO CARRY OUT
THE FOLLOWING STEP.
Carefully remove bolts from either side of generator
cradle, working from bottom up.
Support weight of generator base when remaining fixings
are removed.
Carefully slide generator out and remove from unit.
Install replacement generator assembly. Replace all parts
in reverse order and ensure correct termination and
replacement of all connections.
Refer to wiring diagram in Section 5.
Test for pan detection, heating control and
LED indication for each cooking zone.
The faulty generator must be returned to Falcon
Foodservice Equipment for warranty analysis.
3.9 OVEN ELEMENTS and FANS
Elements/fans can be replaced from inside oven cavity.
a) Remove shelves and shelf supports.
b) Release fixings from each corner of element baffle
plate. Remove baffle plate.
c) If replacing an element, remove fixings from element.
d) If replacing a fan, release and remove fan impellor,
Note - centre nut is released counter-clockwise.

SECTION 5 –
INDUCTION TROUBLESHOOTING
If a fault occurs during use, an error code will be
displayed in a series of flashes.
These correspond to the numbers in the code column of
table on Page 8.
The most common error display is 4 short flashes
followed by a single long flash (temperature too high).
The likely cause of this is a distorted pan base.
Check this and discard if utensil base is found to be
uneven or not flat.
For example, 6 short flashes followed by an extended
flash would indicate error code 06 (Generator internal
temperature too high).
Codes are provided to diagnose possible faults and
action required to remedy any such condition.
Note: Most faults can be rectified by simply switching unit
off for 10 seconds. After this time, turn power back on at
mains supply.
Should fault continue to occur after such action,
please refer to error code table on Page 8.
5.1 TESTING THE COIL OR COIL SENSOR
Remove louvered generator access panel.
Refer to Section 3.3.
Identify appropriate wires, disconnect and test as follows:
Use a multimeter on a resistance (Ω) setting.
A correct inductor coil reading will indicate 0Ω.
A correct temperature sensor reading will indicate
approximately 985Ω
5.2 LOAD TEST
To check current in each phase of the induction circuit :-
Position a water-filled pan upon each cooking zone and
set all cooking zones to Position 10.
Use a clamp meter to measure the following data.
Note: If any current is outwith these tolerances, the cause
must be investigated and rectified.
5.2.1 E3913i Range - Induction Hob Only
Terminal I Actual I Max IMin
L1 20.3A 21.4A 18.2A
L2 20.3A 21.4A 18.2A
L3 20.3A 21.4A 18.2A
Total 60.9A 64.2A 54.6A
7
5.2.3 E3913i - With Oven Switched On
Terminal I Actual I Max IMin
L1 29A 30.45A 26.1A
L2 29A 30.45A 26.1A
L3 29A 30.45A 26.1A
Total 87A 91.35A 78.3A
5.2.3 E3914i Range - Induction Hob Only
Terminal I Actual I Max IMin
L1 29A 30.45A 26.1A
L2 29A 30.45A 26.1A
L3 29A 30.45A 26.1A
Total 87A 91.35A 78.3A
5.2.4 E3914i - With Oven Switched On
Terminal I Actual I Max IMin
L1 38A 39.9A 34.2A
L2 38A 39.9A 34.2A
L3 38A 39.9A 34.2A
Total 114A 119.7A 102.6A
INDUCTION SUPPLY PROTECTION
The induction generator is fitted with a miniature circuit
breaker (MCB) as additional protection against over
current.
If generator fails to operate,
carry out the following check:-
● Isolate power at main switch.
● Remove louvred front panel to gain access to
generator, refer to Section 3.3.
● Slide generator assembly forward.
● Find MCB located behind generator.
● Ensure MCB has not tripped during use or
whilst in transit during delivery.
● MCB should be at ‘ON’ Position.
● Switch appliance mains power ON at isolator.
● Ensure appliance powers up and does
not trip MCB again.
● Front access panel MUST BE REPLACED.
Should MCB trip again, check integrity of wiring between
MCB and generator.
If OK, generator may be faulty and requires to be
returned to Falcon Foodservice Equipment.

Code Error Cause Action by user
01 Hardware
over coil
Unsuitable pan material
Wrong or defective coil
Use suitable pan.
Test the coil *.
02 No inductor
current Inductor connection failure Reconnect induction coil wires to generator. Test the coil * .
03
Heat sink
temperature
too high
Air routes blocked. Fan filter
clogged. Generator
temperature sensor defective
Clear air routes. Clean fan air
intake filter. Check fan rotation.
+If still faulty, replace generator.
04
Cooking zone
temperature too
high or too low
Pan empty. Distorted pan base.
Try pan on another zone and if
error occurs again, replace pan.
Coil temperature sensor faulty
Remove pan, switch off, allow zone to
cool and try again. Test coil sensor *.
If faulty, replace coil assembly. Check
pan base integrity, replace if necessary.
05 Control
unit failure
Control / switch assembly is
faulty or wired incorrectly
Check wiring connections
on control and generator.
Replace control switch asssembly.
06
Internal
temperature
too high
Air routes blocked. Fan filter
clogged. Temperature sensor
faulty, external heat
sources too close
Clear air routes. Clean fan filter.
Remove any external heat source.
If all OK, replace generator.
07
Cooking zone
temperature
sensor
Short circuit at
temperature sensor
Test coil sensor * .
Replace coil assembly.
08 Mains phase
failure Fault in mains supply Test mains supply.
10 Communication
error
Failure in LIN or CAN-Bus
No connection between
keyboard and generator
Disconnect from mains.
Check generator connections.
Reconnect and test again.
11 Initialisation
error
Failure while
initialising hardware
Wait. Generator will reset every
30 seconds. Try disconnecting
and reconnecting to mains.
12 Mains current
failure
Failure while generator
measures mains current Check mains connections.
13 Mains connection
error
Mains voltage too high
or too low Test mains voltage.
14 Mains adaptor
error
Mains voltage too high
or too low Test mains voltage.
15 Protective
electrical circuit
Pan empty,
faulty sensor
Remove pan, switch off and
allow cooking zone to cool.
Test coil sensor * . Replace coil.
Disconnect from mains and
reconnect after 2 minutes
ERROR CODE TABLE
* use a multimeter on a resistance (Ω) setting.
8

ON
4 3 2
1
OFF ON
4 3 2
1
OFF
ON
4 3 2
1
OFF
ON
4 3 2
1
OFF
1
2
L3 L2
SAFETY
RELAY
23
23 24
33
34
34
35
35
36
36
37
37
38
40
44
GP
PG
27
SETTING 1 & 2 ON
SETTING 2 ON
SETTING 1 ONSETTING ALL OFF
PG
PG 28 32
LIN INPUT
27
29
39
26 26
33
32 30
30 31 20
25
40 38
CONTROL SWITCH C(2)
CONTROL SWITCH
B(1)
CONTROL SWITCH
A(0)
AMBER
NEON
RED NEON
SAFETY
T/STAT
COOLING
FAN
17 18
28 29
CONTROL SWITCH
D (3)
61605958535251
50
54555657 62636465
64 65636261
60
5958
57 56
5554
53 52
5150
Wire 45
Wire 46
IN
+
Out 1
+
Out 2
+
11
14
A2 A1
CHANNEL A (0) CHANNEL C(2)
CHANNEL D(3)CHANNEL B(1)
1
3
3
4
4
5
5
6
6
7
7
8
8
9
9
10
10
11
11
12
12
13
13
14 14
15 15
16
16
17
18
19
19
20
25 41
42
43
44
45
45
46
46
48
48
47
47
BROWN
USE TWO TERMINALS FOR 0.5mm CABLE LABELED 9F +
WIRES 4, 5 & 6 TO BE TWISTED
TOGETHER BUT NOT TWISTED
THROUGH FERRITE BEAD
12
P6 65P5
EN L1
CAPACITOR
12
2
24
31
41
42
43
22
21
GREY CABLES NOT
USED. CUT SHORT
AND TAPE UP
BLUE
BLACK
BLUE
BROWN
FERRITE BEAD
OPERATING
RELAY
FUSE 2A
OVEN
LAMPS
EARTH POST
MCB
40A
WIRES 1,2 & 3 TO BE
TWISTED TOGETHER
B(1) C(2) D(3)A(0)
THESE WIRES TO BE
SHEATHED AND
ROUTED ROUND BACK
OF UNIT AND UP LEFT
HAND SIDE
SECTION 6 - E3913i / E3914i WIRING DIAGRAM
9

FAN SWITCH
OVEN T/STAT
OPERATING
RELAY
COOLING
FAN
SAFETY
T/STAT SAFETY
RELAY
LIGHT SWITCH
AMBER NEON
RED NEON
OR
SR
L3 L2 L1
N
L1L2L3
CHANNEL
A(0)
LH FRONT
CHANNEL
B(1) LH REAR
CHANNEL C(2)
RH FRONT
CHANNEL
D(3) RH REAR
FUSE 2A
INDUCTION GENERATOR
INDUCTION COILS
CONTROL SWITCH CONTROL SWITCH CONTROL SWITCH CONTROL SWITCH GREEN INDICATOR GREEN INDICATOR GREEN INDICATOR
GREEN INDICATOR
RH REAR
DIL SWITCH
1 & 2 ON
RH FRONT
DIL SWITCH
2 ON
LH FRONT
DIL SWITCH
ALL OFF
LH REAR
DIL SWITCH
1 ON
A(0)
B(1)
C(2)
D(3)
LIN INPUT
400V 3N~ SUPPLY
DRAWN WITH NO SERVICES DELIVERED
CONTINUED
38
39 40
19
31
18
18 20 20 27
32
27
30
40A
MCB
OVEN LAMPS
OVEN FAN
28
25 24
17
37
7
12 159
11 14
36
OR
SR
CONTINUED
OVEN ELEMENTS
3
2
1
6
5 4
Out 1
Out +
A2 A1
RELAY
41
FUSE 2A
42
COOLING FAN
12V
RELAY
8
23 44
43
10 13 21
22
23
29
18 16
35
34
BRN
BLUE
BLUE
BLK
BRN
29 39
26
33
45
46
42
36 37
31 35
25 2632 3327 30
38
SECTION 6 - E3913i / E3914i CIRCUIT DIAGRAM
10