Fanvil X7 User manual

Fanvil X7
User Guide

Contents
Connecting your new handset 4
How to add the feet to the phone
How to connect the network cable to the phone
How to connect the receiver to the handset
How to connect the power supply
Getting to know your new handset 8
Handset layout
Keypad buttons
LCD Coloured Display
Icons
How to make calls with your new handset 16
To dial from your new handset
To redial a number
To call a number from call history
Calling from the phone book
How to answer calls on your new handset 20
When a call comes in to your phone
Multiple incoming calls
Putting the phone on DND mode
Phone function during a call 22
Call Waiting / Call Hold
How to mute the microphone
To transfer a caller
How to add BLF to your phone 25

Bluetooth 26
How to setup your Bluetooth Headset to the handset
Faulty Handset and Replacement Part 27
Fault and Solutions 28

Connecting your new handset
When your phone arrives, please make sure that everything listed below is included.
GXP 2130/2140/2160/2170/2135 phone In the box
Base unit
Receiver
Curly Cord
Power Adaptor
Ethernet Cable
Base Stand
Grandstream Quick Start Guide
If anything is missing, email [email protected] who will look into this.
Firstly, insert the stand into the highlighted slots on the back of the phone. You can have the
stand two different ways. A more upright position, insert them in the slots highlighted in A and
for more of tilt then put them in highlighted in B. Once you’ve inserted the stand, slide it up to
lock it in place and you would need to connect your ethernet cable
4

Now you need to connect the Ethernet cable from your Router/Switch to the LAN port on the
back of the phone, highlighted in red below. If you are limited on network ports, and need a con-
nection for your computer, then you connect an ethernet cable from the PC port of the phone to
your PC. The phone will then pass it’s connection through to your computer.
Next, connect the receiver to the red highlighted handset port. If you are connecting a headset
then use the port highlighted blue. The receiver and headsets ports use the same connector, so
make sure you use the correct ports otherwise they won’t work.
5

Once the receiver is connected you can power up your new handset. Insert the power cable into
the base unit and plug it in. The handset will power up and show a loading screen on the display.
7

Getting to know your new handset
Here below is the layout for Fanvil X7, Please note that a lot of functions are all done through
your new handset touch screen. The handset has a very minimal layout which we have detailed
below the buttons that this handset uses.
Fanvil X7
SIP Lines/BLF
Keypad
Voicemail
Redial
Receiver
Hold
Menu/OK Key
Volume
Mute
Headset
Speaker
SIP Lines/BLF
LCD Screen
8

What do the keypad buttons do
Key Button What it does
0 - 9, * & # Standard phone keypad, You can use # to start a call after dialling a num-
ber.
Line Keys 2 Line keys with LED lights can be congured with your SIP accounts
Check your Voicemail (if message waiting indicator is ashing)
Volume; increase or decrease the volume on an active call either on a re-
ceiver/speaker phone/headset, or the ring volume when not on a call
If using a headset press this key to answer or hang up calls. This also allows
the user to toggle between using a headset and the speaker.
Mute the active call
Enable/Disable hands-free speaker
Put the active caller on hold
Redial the last number you dialled
Menu. When you are not in active call press on the Menu/OK button to
access the menu.
While in the menu;
Press the UP/DOWN key to scroll through the options.
Press the LEFT key to go back to the previous menu
When phone is idle you can use the Navigation keypad to access missed
calls, dialled calls and answered calls:
Press the UP key to view IP address
8

9
Handset, Speaker phone and Headset mode
The Fanvil X7 has the ability to make/receive calls via handset, speakerphone or headset mode.
When on a call, you can switch from using the receiver to speaker phone by pressing the speaker
button. If you are using the speaker already, press the button again with the receiver off the hook to
switch back to using the receiver.
Sip Accounts and Lines
Your new Fanvil phone will have 20 active lines on your handset. If you take the phone off the hook
the LCD display will show you which account is active and you can dial out from that account.
You can press the relevant line key before making a call to specify which line you would like to make
the call from.
If you have accounts on both lines, when an inbound call comes through the line that is ringing will
ash red. When you answer the call, the line will then turn solid red. The other line will remain open
for you to start another call or begin a transfer.

10
The LCD Coloured display
Your new Fanvil phone has a colourful LCD display which each series has a different screen display
depending if your phone is idle or active, your new Fanvil phone does have few icons that you may
want to get familiarise to yourself and also a few soft key menus that may help you if you need to
redial or if you need to nd IP address for your handset etc.
Below is what your screen would look like when the phone is idle. Please note that the line keys on the
Left hand will show your active accounts, If the account is connected it will show green on the screen
and if it’s disconnected then it will show red. On the right hand side would show you the BLF accounts
you have setup, also at the bottom are the softkey options for each handset when the phone is idle.
Account
Name
SIP Accounts
Date and Time
Soft Keys
BLF
Network
Status
Please note you can customise your the upper half of the screen to show either voice messages,
missed calls, auto answer, do not distrub, lock status and network connection status.