Faytech Capacitive Touch PC User manual

INSTRUCTION MANUAL
Capacitive
Touch PC
Apollo Lake

English - 2
Copyright © 2018-2020 faytech AG

Table of contents
Foreword 4
Notes of Documentation 4
Disclaimer 4
Copyright 4
State of Delivery 4
Explanation of the safety symbols 5
Basic security measures 6
Duty of care for the operator 7
Requirements for the operating personnel 7
General warning 7
Warranty 8
Product description 10
Appropriate use 10
Interfaces 11
Status LEDs 13
Scope of delivery 13
Installation instructions 14
Transportation 14
Unpacking 14
Mounting Options 15
Connecting the Device 17
Operating instructions 18
Initial power-up and driver installation 18
BIOS Settings 18
Troubleshooting 19
FAQs 19
Service and Support 20
Service 20
Contact 20
Appendix 21
CE Declaration of Conformity 21
English - 3
Table of contents

Foreword
Foreword
This description is intended exclusively for trained specialists in controlling and automation technology
who are familiar with the applicable national standards. For installation and commissioning of the
components it is absolutely necessary to observe the following notes and explanations. The qualified
personnel must ensure that the application or use of the described products meets all safety
requirements, including all applicable laws, regulations, provisions and standards.
Disclaimer
This documentation has been carefully prepared. However, the products described are subject to
continuous further development. Therefore, the documentation is not always completely checked for
compliance with the described performance data, standards or other features. If it contains technical or
editorial errors, we reserve the right to make changes at any time and without notice. The information,
illustrations and descriptions in this documentation do not constitute grounds for claims for changes to
products already supplied.
Copyright
© faytech AG.
Passing on and reproduction of this document, use and communication of its contents are prohibited
unless expressly permitted. All rights reserved in case of patent, utility model or design patent
registration.
State of delivery
All components are delivered in specific hardware and software configurations depending on the
application requirements. Changes to the hardware or software configuration, which go beyond the
documented possibilities are not permitted and result in the exclusion of liability of faytech AG.
Notes on documentation
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Foreword
Explanation of the safety symbols
The following safety symbols are used in these operating instructions. These symbols are primarily
intended to draw the reader's attention to the text of the adjacent safety instructions.
Acute danger of injury!
If the safety instruction next to this symbol is not observed, there is an
immediate danger to life and health of persons.
DANGER
Caution Risk of injury!
If the safety instruction next to this symbol is not observed, there is a
danger to life and health of persons.
WARNING
Injury to persons!
If the safety instruction next to this symbol is not observed, persons may be
injured.
CAUTION
damage to the environment or equipment
If the note next to this symbol is not observed, the environment or
equipment may be damaged.
Attention
Tip or pointer
This symbol indicates information that contributes to better understanding.
Note
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Foreword
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Basic security measures
Before the Touch PC may be switched off, the running software must be closed as usual. Otherwise
data on the hard disk may be lost. Please read the section Switching the Touch PC on and off.
Attention
Switch off all system components, then disconnect the fieldbus
Before opening the Touch PC housing and whenever the Touch PC is not
used for control purposes, for example during the functional test after a
repair, all system parts must first be switched off and then the Touch PC
must be disconnected from the system.
Switched off system parts must be secured against being switched on
again.
Attention
Do not replace any parts when under voltage
When installing and removing components, the supply voltage must be
switched off.
Damage can occur during installation in the Touch PC:
• If metal objects such as screws or tools are placed in
the circuit boards.
• If PC internal connection cables are pulled off
or plugged in during operation.
• If plug-in cards are removed or inserted when the PC is
switched on.

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Foreword
Duty of care for the operator
The operator must ensure that:
• The Touch PC is only used for its intended purpose (see chapter Product Description).
• The Touch PC is only operated in a faultless, fully functional condition.
• The operating manual is always available in a legible condition and complete at the place of use
of the Touch PC.
• Only sufficiently qualified and authorized personnel operate, maintain and repair the Touch PC.
• This personnel is regularly instructed in all applicable questions of occupational safety and
environmental protection, and the operating manual and in particular the information contained
therein contained in the safety instructions.
• All safety and warning notices attached to the Touch-PC are not removed and stay legible.
Depending on the type of machine and system in which the touch PC is used, there are national
regulations for the control of such machines and systems which the operator must comply with. These
regulations regulate, among other things, the intervals at which the controller must be checked.
The operator must arrange for this inspection within a certain period of time.
In the event of faults on the Touch PC, the list in the Troubleshooting section can be used to
determine which measures should be taken.
Every user of the touch PC must have read this operating manual.
Every user must be familiar with all the functions of the software installed on the PC accessible to
him/her.
Only qualified personnel may open the housing of the Touch PC
The operator must ensure that only trained electrical specialists open the
housing of the Industrial PC. In this case the warranty will become invalid.
Attention
Requirements for the operating personnel
General warning
If you notice a burning smell or the device is making noise, disconnect it from the power supply
immediately.
Cleaning
To clean the device, switch it off and use a dry, soft cloth with light pressure.
Note

Foreword
Warranty
faytech devices are produced following the most modern production and test
processes. Carefully selected components and accurate production ensure reliable
operation and long life. faytech warrants to the original purchaser that each faytech
display delivered shall be free from defects in material or workmanship at time of
shipment, and that each such module delivered will meet the published specifications
for a period of 24 months as measured from the date of original shipment. faytech's
obligation under the Warranty contained herein is limited to the repair or replacement
of any faytech touch monitor that does not meet the specifications, provided that said
product is returned to faytech, transportation charges pre-paid, and provided that
upon faytech's examination, the product, when tested within the specified ratings and
in accordance with good engineering practice, does not meet the specifications as
defined. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTY OF
MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE.
All claims under warranty must be made promptly after occurrence of circumstances
giving rise thereto and must be received within the applicable warranty period by
faytech or its authorized representative. Such claims should include the Product type
and serial numbers and a full description of the circumstances giving rise to the claim.
Before any Products are returned for repair and/or adjustment, written authorization
from faytech or its authorized representative for the return and instructions as to how
and where these Products should be shipped must be obtained. Any product returned
to faytech for examination shall be sent prepaid via the means of transportation
indicated as acceptable by faytech. faytech reserves the right to reject any warranty
claim not promptly reported and any warranty claim on any item that has been altered
or has been shipped by non-acceptable means of transportation. When any Product
is returned for examination and inspection, or for any other reason, Customer will be
responsible for all damage resulting from improper packing or handling and for loss in
transit, notwithstanding any defect or nonconformity in the Product. In all cases
faytech has sole responsibility for determining the cause and nature of failure, and
faytech's determination with regard thereto shall be final. If it is found that faytech's
Product has been returned without cause and is still serviceable, Customer will be
notified and the Product returned at Customer's expense. In addition, a charge for
testing and examination may, in faytech's sole discretion, be made on Products so
returned.
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Foreword
SELLER'S LIABILITY FOR DAMAGES SHALL NOT EXCEED THE PAYMENT, IF ANY,
RECEIVED BY SELLER FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED
OR TO BE FURNISHED AS THE CASE MAY BE WHICH IS THE SUBJECT OF CLAIM
OR DISPUTE. IN NO EVENT SHALL SELLER BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES. LIABILITY TO THIRD PARTIES, FOR
BODILY INJURY INCLUDING DEATH, RESULTING FROM SELLER'S
PERFORMANCE SHALL BE DETERMINED IN ACCORDANCE WITH APPLICABLE
LAW AND THE TOTAL LIABILITY LIMITATION STATED ABOVE SHALL NOT BE
CONSTRUED AS A LIMITATION ON SELLER FOR DAMAGES FOR ANY SUCH
BODILY INJURY, INCLUDING DEATH.
WARRANTY FOR ITEMS REPLACED UNDER WARRANTY Whenever a failed
module is replaced under Warranty, the greater of the balance of the original Warranty
Period or 90 days will constitute the remaining warranty period. The replaced unit
does not carry a new Warranty.
LIFE SUPPORT POLICY “WARNING: DO NOT USE IN LIFE SUPPORT” SELLER'S
PRODUCTS ARE NOT AUTHORIZED FOR USE AS CRITICAL COMPONENTS IN
LIFE SUPPORT DEVICES OR SYSTEMS WITHOUT THE EXPRESS PRIOR
WRITTEN APPROVAL OF THE CEO OF FAYTECH. As used herein, “Life Support
Devices or Systems” are devices which support or sustain life and whose failure to
perform when properly used in accordance with instructions for use provided in the
labeling can be reasonably expected to result in a significant injury to the user. A
“Critical Component” is any component in a life support device or system whose
failure to perform can be reasonably expected to cause the failure of the life support
device or system or to affect its safety or effectiveness.
If your device does have a defect within the warranty period, please contact faytech
directly. The warranty period is 24 months from the date of purchase under the
following conditions:
All warranties are void if the unit has been opened or disassembled without
faytech's prior approval.
Damage caused by improper handling or operation, by incorrect installation or
storage, through improper connections, as well as due to force majeure or other
external influences are not covered by the warranty.
For warranty claim, we reserve the right to replace the defective components or to
exchange the device.
Exchanged components or devices become the property of faytech.
Claims for damages are excluded in so far as they are not based on intent or gross
negligence of the manufacturer.
After expiration of the warranty period, warranty claims can no longer be pursued.
Any warranty claim must be accompanied by proof of purchase (receipt or invoice).
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Product description
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Product description
Appropriate use
The faytech Capacitive Touch PC series are used in many different application areas (in industrial or
retail applications).
The heart of the capacitive touch PC series is the Apollo Lake industrial mainboard, driven by
N4200
an Intel®Pentium®N4200 QuadCore processor with up to 2.50 GHz frequency, 4G RAM, 128G SSD
and Intel®'s HD graphics chipset, Full HD support, Direct X 11.1 and OpenGL 4.0.
Front of the
15" Capacitive Touch PC