FAQ:
When electrically o ened a characteristic clacking sound of the direct current is heard or a buzzing and clacking sound if
alternating current is used, but it does not o en.
The door is pressing outwards and this causes the bolt to rub against its housing, preventing it from sliding back
- Resolve this pro lem y centring the mechanical and electrical sections.
- If the two sections cannot e centred file the nipples in the electrical section where the olt is housed
as specified in the installation guide, also install a door closer to ensure that the door does not constantly pressure the lock.
The lock has been connected but it does not roduce any sound or o en electrically.
The electrical section is badly housed, it is not receiving current or it is not receiving the correct current
- Respect the distance of 3 to 4 mm etween the electrical and mechanical sections.
- Check that the lack nylon door handle is vertically centred on the rass window. When the door is closed these have to come into
complete contact with each other.
- Make sure that the lock receives the specified power supply.
(Volts
x
Amps
=
W
(Watts))
- Check the connections to see if there is a short circuit.
- A switch has een installed instead of a utton and given that it has received electricity for too long the internal coil has urned out.
The lock does not initially o en when the door is ushed.
The bolt tends to get stuck in the nipples of the housing and cannot be retracted
- Install a door closer and file the nipples in the housing of the electrical section, as indicated in the installation guide, so that the olt
can e retracted more easily.
The bolt in the mechanical section is very heavy when the lever and/or key is used to o erate it.
Incorrectly fitted in the door
- Check the lock to see if any foreign odies are present.
- Widen the hole in the door where the lock is housed to reduce pressure on the metal plates.
- Check that the door lever is tight and that its ox is not applying pressure to the lock face.
The lock remains o en when I close the door des ite the ower having been cut.
Bear in mind that the lock functions automatically, which means that if the current is cut it waits
for the person to open the door and close it once again
If this roblem occurs more than once.
Door vibration is causing the device to open
- Respect the distance of 3 to 4 mm etween the electrical and mechanical sections, and install the ramp-shaped accessory so that
the door closes more smoothly.
The lock revents the door from closing.
The lock has been installed upside down, the door is too tight and/or the door frame where the handle is impacting is
fitted in a corner
- Check that the mechanical section has een installed on the door and the electrical section on the frame.
- Respect the distance of 3 to 4 mm etween the electrical and mechanical sections, and install the ramp-shaped accessory.
The black element of the electrical section that covers the reinforced brass window has broken.
Vandalism or incorrect installation may cause this problem
- Unscrew the armature of the electrical section and remove the T-shaped rass part and the U-shaped lack nylon part. Clean and
turn 180º
and fit the unused part in the position where the reakage occurred. Replace the part in the ox housing so that the axes in its ase
are in line with the holes in the ox, then fit the T-shaped part and screw the armature into place once again.
REMEMBER, interfering with the inner parts of either of the two sections of the lock (except for those indicated in this guide) completely
invalidates the warrantee.
ENGLISH
