First Data D200 User manual

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Smart Terminal
by
Merchant Operating Guide
User guide

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The Merchant Operating Guide forms part of your Merchant Agreement, so
please read it carefully and keep it in a safe place for future reference. If you
have any questions about our service or this guide, please contact us directly
on the number below.
First Data Customer Service Centre: 24/7
[phone]
[email protected]

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About Smart Terminal
Smart Terminal is a payment solution that makes it possible for any merchant
to accept card payments anywhere.
The solution is available for both businesses and individuals who have an
agreement with a bank for payment card acceptance services.
The Solution consists of a free app ”Smart Terminal by First Data” for your
Android device as well as the D200 Card Reader device.
What is the D200 Card Reader?
The D200 Card Reader is a pocket size, stylish designed payment card
acceptance hardware device that connects to the payment app “Smart
Terminal by First Data” which runs on the Android operating system smart
device via a Bluetooth connection.
The D200 Card Reader is in line with payment Card Security Industry (PCI)
standards and has valid Visa, MasterCard and American Express
certifications.
The D200 Card Reader accepts magnetic stripe, smart card contactless Visa,
Visa Electron, MasterCard, Maestro, and American Express debit, credit and
business card transactions. Chip transactions are verified by the customer’s
PIN entry on the D200 Card Reader keyboard.

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The D200 Card Reader has a built-in battery that can be charging either via
USB cable or through the dock. A fully charged battery will keep the D200
Card Reader running for up to 8 hours or for up to 200 transactions.

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Preconditions that must be met to
permit the use of Smart Terminal
You should sign an Agreement with the Bank for card acceptance and
terminal rent services;
After signing an agreement with your bank, the First Data service team will
contact you and will agree the time and date for Smart Terminal delivery
Smart Terminal account credentials from First Data will be delivered by
email and SMS, indicated in the payment card acceptance contract
You should possess an Android Smartphone or tablet with an Internet
connection and Bluetooth which will be paired with the D200 Card Reader.
You should read the chapter “General information for card payment
acceptance”at the end of this manual;

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1. Turn ON/OFF button
2. Magnetic strip card reader
3. USB slot for recharge cable
4. Chip card reader
5. Keypad touch buttons
6. Display
7. Main menu button
D200 terminal keypad - touch buttons
To navigate through your D200 device, the main function buttons are:
X Cancels the entry (CANCEL button)
OApproves the entry (ENTER button)
< Deletes the entry

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How to get started with Smart
Terminal?
1.Download the Smart Terminal app
Open Google Play application on your smartphone or tablet and search for
“Smart Terminal”:
STEP 1
Results will be presented for apps. Find First Data’s app with the
icon.
STEP 2
Tap the application and then the Install button. The Installer will prompt you
for permission, press the accept button and the installation will continue.
STEP 3
Once the download and installation are complete, you can tap the Open
button in the Play Store listing, or tap the icon from the notification tray to
open your app. Alternatively, the app will be accessible by tapping the Apps
icon at the bottom of your home screen, if an icon hasn’t already been put on
your home screen.

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2.Charge your D200 card reader
Charge the D200 card reader by connecting the provided USB cable with a
USB source (e.g. your computer).
The D200 card reader displays the Battery Power status as a number of bars.
There are number of factors that can affect the rate of battery drainage, for
example:
The length of time off the charger
The time before sleep mode is activated
The time between transactions
Please check the battery status prior to initiating any action on the terminal.
Should it indicate 'very low' (no bars) or 'no power' you should recharge the
battery.
Do not use any other external cables other than the specified and/or supplied
ones. Ensure that the cable is properly routed to prevent damage or
accidental contact. This device is intended for use when supplied with power
from a low voltage external power supply.

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3.Login to your Smart Terminal account
STEP 1
Log in to the app with the credentials
provided by First Data by email and SMS.
If you haven’t received any, please call
the First Data Customer Service Center.
STEP 2
During the first log in, you will be asked to
change your initial password to a new one.
Additionally the application will ask
permission to use device storage.

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4.Connect the D200 card reader with your
smartphone
Follow your mobile phone or tablet instructions to ensure that your
smartphone or tablet is connected to a WiFi or mobile network and the mobile
data is switched on.
Follow your mobile phone or tablet instructions to switch on Bluetooth, if
necessary please turn the Bluetooth connection off and on again to refresh
nearby device list.
STEP 1
Switch on the card reader by pressing the [1] ON/OFF power button on the
top-right of the device.