Fisher & Paykel WH1160F2 User manual

USER GUIDE
NZ AU
FRONT LOADER
WASHING MACHINE
WH1160F2

3
Safety and warnings 5
Safety features 7
Control panel 9
Wash cycles 14
ActiveIntelligence™ 16
Detergent and softener 17
Wash preparation 20
Getting started quickly 22
Wash cycle options 24
Customising a wash cycle 27
Washer settings 32
Caring for your washer 34
Before you call for service 39
Fault codes 40
Troubleshooting 41
Manufacturer’s warranty 46
Customer care 48
CONTENTS
Registration
To register your product visit our website: fisherpaykel.com/register

5
SAFETY AND WARNINGS
!WARNING!
Electric Shock Hazard
Failure to follow this advice may result in
electric shock or death.
• If you are using an extension cord or a portable
electrical outlet device (eg multi-socket outlet
box), ensure that it is positioned so that it does
not come into contact with water or moisture.
READ AND SAVE THIS GUIDE
When using your clothes washer, follow basic precautions, including thefollowing:
General
zThis product has been designed for personal, family or household use. This product is
not designed for any commercial use. Any commercial use will terminate this products
manufacturer’s warranty.
zA damaged power cord must be replaced by a Fisher & Paykel trained and supported
service technician or similarly qualified person in order to avoid a hazard. Do not use
the appliance until it has been repaired to avoid a risk of electric shock.
zDo not operate this machine if it has been damaged during transport. Contact your
Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.
zThis clothes washer is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of experience and
knowledge,unless they are supervised or given instructions on how to use the
washerby someone responsible for their safety.
zKeep children away from the washer while it is in operation.
zSupervise children to ensure they do not play with the washer or climb inside thedrum.
zThe washer should only be used for washing and rinsing of textiles where this
isindicated on the care label.
zDo not add petrol, dry-cleaning solvents, or other flammable or explosive substances to
the wash water. These substances give off vapours that could ignite or explode.
zDo not wash articles that have been previously cleaned in, washed in, soaked in,
or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive
substances as they give off vapours that could ignite or explode.
zThe door will be locked from the start of the cycle until the cycle is complete for safety
reasons. It is possible to open the door during the cycle under certain conditions. Never
force the door open.
zDo not touch the door during a cycle as the door can become hot.
zWhen 90°C temperature is selected, the door glass will become hot. Do not touch the
glass part of the door. Keep children away from the washer.
zDo not touch or operate the machine with wet hands or with bare-feet.
zDo not open the detergent dispenser during the cycle as hot water may come outofit.

6
SAFETY AND WARNINGS
zRead and follow the detergent manufacturer’s instructions carefully. Instructions on
how to use the detergent will be clearly indicated on the pack. Remember to store your
detergents out of the reach of children.
zDo not wash an electric blanket in your washer unless the care label specifically states
it is safe to do so.
zDo not wash curtains in this washer, as sunlight makes them brittle and they may
disintegrate during washing.
zThe only user-removable parts of the washer are the inlet hose(s), dispenser drawer
and pump filter. No other parts are designed to be removed by anyone other than a
Fisher&Paykel trained and supported service technician.
zDo not overload your washing machine beyond its rated capacity.
MODEL CODE MAXIMUM CAPACITY* (KG)
WH1160F2 11kg
*Capacity refers to the maximum dry weight of items the washer can wash at any one time
Disposal
zWhen disposing of the washer, it is recommended that the door is removed to
avoidchildren getting trapped inside, and that the electrical cable is cut off
close to thewasher.

7
SAFETY FEATURES
Keylock
KEYLOCK can be used to lock the buttons on your washer when not in use. This will avoid
accidental button pushes. Refer to ‘Control panel’ for more information.
Add a Garment
The ADD A GARMENT button can be used to interrupt the cycle to add or remove a garment
at any time during the wash part of the cycle (provided the wash temperature selected
is lower than 60°C). Water in the washer will be drained to a level where the door can be
opened, if necessary. Refer to ‘Control panel’ for more information.
Drum light
Your washer has a drum light to help assist you when loading and unloading your washer.
When you press POWER , the LED light in the drum will turn on. At the end of the cycle,
the drum light will turn on again for five minutes to help facilitate unloading.
Door lock
The door of your washer will lock when in REMOTE MODE and when you press and will
stay locked until the washer beeps at the end of the cycle, ensuring safety for you and your
family while yourwasher is operating.
To unlock the door during a cycle
You can open the door to add or remove
items during thewash by pressing .
The door will remain locked if the
temperature insidethe washer is above 60°C
and/or the waterlevelis above the bottom
of the door seal (awarning will be displayed
inthese circumstances).
Your washer also has the following protective measures:
zFlood protection – turns off valves and turns pump on if a flood condition is detected.
zOut-of-balance protection – stops and redistributes the load if an unbalanced load
condition is sensed, and/or slows the spin speed to compensate.
zExcess suds protection – pauses to allow suds to break down before continuing the cycle.

8
SAFETY FEATURES
When power is restored, your washer will resume the interrupted wash cycle. If the cycle
doesn’t resume automatically, simply press POWER to restart your washer.
Opening the door during a power failure
Do not attempt to do this if the water level inthewasher is above the bottom of thedoor.
If there is a power failure during a wash cycle your washer will stop and the door will
remain locked.
Locate thepump filter cover at the bottom
right of your washer.
Place a coin or key in the slot and tilt it
upwards to lever the cover open.
Pull the door release tab down from the ring.
Use a screwdriver tip, pen or key to get a
good grip.
1
2
3

9
CONTROL PANEL
1Power Press to turn the washer ON/OFF.
2Keylock Press to disable all buttons on the control panel, except the
POWER button. This prevents accidental button presses.
3SmartTouch™
Control Dial
Rotate to select your desired wash cycle.
zRed LED illuminates to indicate the selected wash cycle.
4Digital display
screen
Shows the following:
zWash cycle icons and information based on dial selection.
zWash cycle options and machine settings.
zWash progress.
zDelayed start time of wash cycle.
zNotifications if an error is detected or a warning is necessary.
5Adjust Press to navigate through the wash cycle options and settings,
andtoincrease or decrease the delay start time.
6Options Press to access wash cycle options and washer settings.
7Select Press to accept the selected option or any changes made, and
thenreturn to the main screen.
8Back Press to exit current display and return to the main screen.
Changeswill not be saved if the button is not selected first.
9Auto Dose Press to select MANUAL or AUTO DOSE dispensing of detergent
andsoftener.
!0 Wash Temp Press to increase or decrease water temperature.
!1 Spin Speed Press to increase or decrease spin speed.
!2 Optimise
Wash
Press to select SPEED, ECO or QUIET.
!3 Start/Pause Press to start or pause the selected wash cycle.
Hold for three seconds to enable REMOTE (WiFi) mode.
!4 Add a
Garment
Press to interrupt the wash part of the cycle to add or
remove items.
2
1 4 8 !37
3 6 95 !0 !1 !2 !4

10
To turn your washer on if KEYLOCK is ON and the washer is powered OFF:
Keylock
To turn KEYLOCK ON or OFF when the washer is powered on:
Add a Garment
Enables you to add or remove items during the wash stage of the cycle, under
certain conditions.
CONTROL PANEL
Press ADD A GARMENT, wait until you hear
the door unlock.
1
Press POWER , then press and hold
for three seconds. This will activate the
control panel. Wash cycles and options can
now be selected.
If a button is pressed while KEYLOCK is
activated, beeps will be heard and
will flash.
Press for three seconds.
When activated, the is illuminated.
Press . Open the door and add or remove
items. Close the door and press to restart
the cycle.
2

11
If KEYLOCK is ON and you want to pause your washer:
If KEYLOCK is ON and you want to power OFF your washer at any time:
CONTROL PANEL
To pause your washer at any time during the
cycle, press and hold for threeseconds
then press .
Press POWER .

12
Your appliance can be connected to your home wireless network and operated remotely
using the app.
Getting started
zEnsure your home WiFi network is turned on.
zYou will be given step by step guidance on both your appliance and mobile device.
zIt may take up to 10 minutes to connect your appliance.
WIFI CONNECTION & REMOTE MODE
On your mobile device:
1 Download the app from www.fisherpaykel.com/connect
2 Register and create an account.
3 Add your appliance and set up the WiFi connection.
Connecting to your home WiFi
1
2
Press OPTIONS , the screen will show the
default option ACTIVEINTELLIGENCE™.
Scroll to SETTINGS using the ADJUST
buttons, press to confirm.
WiFi
OFF
Settings
ON
Options
Active
Intelligence
Press ADJUST to scroll through the list of
SETTINGS to WIFI OFF, press to select and
edit.
Press ADJUST or to select WIFI SETUP and
to confirm to start the setup process.
WiFi
OFF
Settings
ON
Options
Active
Intelligence

13
Remote
enabled
Remote
disabled
Remote
enabled
Remote
disabled
Enabling remote mode
WIFI CONNECTION & REMOTE MODE
Press and hold for three seconds.
1
REMOTE ENABLED will appear in the
display screen.
REMOTE MODE is now enabled. Certain
functions of your washer can now be
accessed via the app.
2
Disabling remote mode
For safety reasons, when REMOTE MODE is enabled the washer door will be locked. To open
the door disable REMOTE MODE.
Remote
enabled
Remote
disabled
Remote
enabled
Remote
disabled
Press and hold for three seconds.
1
REMOTE DISABLED will appear in the
display screen. REMOTE MODE is now disabled.
2

14
WASH CYCLES
CYCLE SUB-CYCLE DESIGNED FOR
MAX.
LOAD SIZE
(kg)
WASH
TEMP
(°C)
SPIN
SPEED
(rpm)
Everyday
Everyday A faster cycle designed for
mixed loads with normal soil 11 30
(Cold-60)
1400
(0-1400)
Heavy A longer, hotter wash for
heavily soiled durable garments 11 60
(Cold-90)
1400
(0-1400)
Cottons
Cotton¹ A cycle for normally soiled
cotton garments 11 40
(Cold-90)
1400
(0-1400)
Towels A cycle specifically designed
for washing towels 640
(Cold-90)
1400
(0-1400)
Delicates
Delicate
A gentle wash with more
water to care for lightly soiled
delicate garments
430
(Cold-30)
500
(0-800)
Handwash A very gentle wash for extra
special items 130
(Cold-30)
500
(0-800)
Sportswear
Activewear
A cycle specifically designed
for washing elasticated sports
garments
230
(Cold-30)
1100
(0-1400)
Sports A cycle specifically designed
for washing sports garments 640
(Cold-40)
1100
(0-1400)
Easy Iron n/a
A cycle for normally soiled
garments with lower spin
speeds to reduce creasing
630
(Cold-30)
800
(0-800)
Quick
Quick 15 Freshening up of new or very
lightly soiled garments 230
(Cold-30)
800
(0-1400)
Quick 30 Cleaning lightly soiled loads
quickly 640
(Cold-40)
1100
(0-1400)
Bedding
Sheets A cycle specifically designed
for washing sheets 640
(Cold-90)
1400
(0-1400)
Bulky
A warm gentle wash and slow
spin for special care of bulky
items
640
(Cold-90)
800
(0-800)
Utility
Rinse Items that require rinsing
and spinning 11 Cold 1400
(0-1400)
Spin Spinning wet items 11 n/a 1400
(0-1400)
Drum Clean An extra hot cycle designed to
clean your washer n/a 90 1400
(1400)
Your washer has a number of wash cycles to suit your laundering needs. Selecting the
most appropriate cycle for each particular wash load will help ensure you get the best
wash result.

15
CYCLE SUB-CYCLE DESIGNED FOR
MAX.
LOAD SIZE
(kg)
WASH
TEMP
(°C)
SPIN
SPEED
(rpm)
Hygiene
Sanitise An extra hot concentrated
wash with multiple rinses 11 75 1400
(0-1400)
Allergy A hot concentrated wash with
multiple rinses 11 60
(40-90)
1400
(0-1400)
Wool³ n/a
An extra gentle wash action
for machine washable woollen
items that complies with
Woolmark Apparel Care criteria
440
(Cold-40)
800
(0-800)
Denim n/a
A normal wash action with
low temperatures to care for
stretch denim and reduce
fading
3Cold
(Cold-40)
1400
(0-1400)
Silk n/a An extra delicate wash action
with slow spin speed 130
(Cold-40)
500
(0-800)
Extra Care
Soft Toys A gentle wash action with a
slow spin for soft toys 3-4 toys 40
(Cold-40)
500
(0-800)
Sneakers
A gentle wash action designed
to spruce up fabric sneakers.
Add towels to cushion shoes
during the wash
1-2 pairs 40
(Cold-40)
500
(0-800)
Synthetics
A normal wash action for your
everyday synthetics and poly-
cotton blends
440
(Cold-40)
1100
(0-1100)
Steam Refresh n/a
A cycle designed to remove
creases and light odours from
up to two shirts
2 shirts n/a n/a
¹COTTONS, MANUAL, 40°C, 1400rpm with ECO selected is the recommended water and energy saving cycle for
normally soiled, everyday washing.
²Indicates the default temperature and range available for a cycle. For ACTIVEINTELLIGENCE™cycles the range is
limited, if you require a different temperature ACTIVEINTELLIGENCE™must be turned off.
WASH CYCLES
³Woolmark Apparel Care
The wool wash cycle of this machine has been approved by The Woolmark
Company for the washing of machinewashable wool products provided that
the products are washed according to the instructions on the garment label
and those issued by the manufacturer of these washing machines M1766.

16
ACTIVEINTELLIGENCE™
Your washer has ACTIVEINTELLIGENCE™ technology that optimises the wash cycle to clean
your laundry more effectively and efficiently.
ACTIVEINTELLIGENCE™ technology allows the washer to:
zSense both the size and soil level of your wash load.
zDispense the right dose of detergent for each load.
zDetermine the length of wash time best suited to individual wash loads.
ACTIVEINTELLIGENCE™ is activated by default for
the following wash cycles:
zCOTTON
zEVERYDAY
zHEAVY
zDELICATE
zSPORTS
The display screen will show the icon to
indicate that the selected wash cycle is an
ACTIVEINTELLIGENCE™ cycle.
For other wash cycles, ACTIVEINTELLIGENCE™ is
not available, the icon will not appear.
No Delay
Everyday
55min

17
Detergent
Your washer requires low-sudsing detergent to prevent oversudsing problems. Low sudsing
detergent comes in powder or liquid and is labelled front loading, low suds, high efficiency
or HE. Using top loader detergent in your front loader washer may lead to excessive suds
formation, which will lengthen the cycle time as the washer waits for the suds to dissolve.
The washer has auto dosing compartments for liquid detergent and fabric softener, and
a manual dosing compartment for powder or liquid detergent. Ensure that detergent and
softener are filled correctly into their respective compartments.
Do not overfill the detergent compartment. Too much detergent could result in waterand
detergent spilling onto the floor.
Make sure that the dispenser is completely closed before starting the cycle. Donotopen it
again until the cycle is complete and the washer has stopped spinning.
AUTO DOSE LIQUID DETERGENT COMPARTMENT
Stores up to 1100ml (max) of liquid detergent
suitablefor several washes depending on load size.
AUTO DOSE FABRIC SOFTENER COMPARTMENT
Stores up to 540ml (max) of fabric softener
suitablefor several washes depending on load size.
MANUAL DOSE LIQUID/POWDER
DETERGENT COMPARTMENT
For liquid or powder detergent used for a
single wash and when PRE WASH is selected.
DETERGENT AND SOFTENER
Detergent advice
If unpleasant odours are noticeable from your washer, it is possible that not enough
detergent is being used for the soil level in your loads. Run a DRUM CLEAN cycle and either
buy a better quality detergent or use a higher dose.
If you find foam leaking from your washer, check if you are using a low sudsing or front
loader type detergent. When using MANUAL DOSE, check the quantity you are using against
the manufacturer’s recommended dose on the label. You may need to reduce the amount
you are using.
If using AUTO DOSE you may need to reduce or increase the amount used. Refer to ‘Wash
cycle options’ for details on how to adjust the dosage.

18
Fabric softener
The washer will automatically flush the fabric softener during the rinse part of the cycle.
If you wish to use fabric softener we recommend:
zIf you fill beyond the MAX mark, the fabric softener will be dispensed into the drum
prematurely and contribute to a waxy built-up.
zFabric softener cannot be selected on SNEAKERS, STEAM REFRESH, SILK or the
QUICK 15 cycles.
zThe amount of softener dispensed depends on load size.
Fabric softener advice
zClean your dispenser regularly.
zClean your washer regularly using the DRUM CLEAN cycle.
zComplete wash cycles at a wash temperature of 40°C or above at regular intervals
(egevery 5thwash) as washing in cold water increases the chance of a waxy
build-up occurring.
Waxy build-up can occur within any washer when fabric softener comes in contact with
detergent. This build-up is not brought about by a fault in the washing machine. If allowed
to build up in the washer it can result in stains on clothes and an unpleasant smell in
your washer.
Auto Dose
AUTO DOSE DETERGENT is the default setting for allwashcycles (except SILK, WOOL and
DRUM CLEAN). Only liquid detergent can be used for AUTO DOSE. AUTO DOSE will
automatically dispense the right amount of liquid detergent and fabric softener (optional)
perwashcycle.
If you select a wash cycle with ACTIVEINTELLIGENCE™, AUTO DOSE will dispense the right
amount of detergentbased on soil level and load size. If you turn off ACTIVEINTELLIGENCE™,
AUTO DOSE willdispense the right amount of detergent based onlyonloadsize.
If you wish to add fabric softener, you need to selectSOFTENER using the AUTO DOSE button.
zAuto dosing of fabric softener can be used in combination with both auto andmanual
dosing of detergent.
We do not recommend storing laundry wash products containing acetic acid, eg vinegar, in
the AUTO DOSE compartments.
If using Auto Dose
Fill the LIQUID DETERGENT compartment up to the MAX level indicated.
Fill the FABRIC SOFTENER compartment upto the MAX level indicated.
If softener is selected, the washer will automatically dispense the fabric softener during the
rinse part of eachcycle.
DETERGENT AND SOFTENER

19
DETERGENT AND SOFTENER
Manual Dose
Liquid or powder detergent can be used for MANUAL DOSE.
Where a detergent for a certain fabric and/or cycle is recommended, MANUAL DOSE
is the default setting (eg SILK, WOOL, DRUM CLEAN). WhenMANUAL DOSEis selected
ACTIVEINTELLIGENCE™ is disabled.
If using Manual Dose
MANUAL DOSE can dispense powder or liquid detergent for washing.
Follow the instructions stated on the detergent label as a guide when determining
thecorrect dosage of detergent suitable for your wash load.
The detergent dosage needed may vary depending on the amount of soil, size of the load
and the water quality.

20
WASH PREPARATION
Sorting
Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics
separately from thick, heavy fabrics. Always separate coloured items from whites, especially
when they are new. Colour run could be an issue if you wash items at highertemperatures.
Some soils, like mud and blood are best washed in cold water. Oilysoils (eg some foods
and marks on shirt collars) are best washed in warm water. The care label will advise on
how the garment should be washed.
Before you load
zCheck pockets for items that could damage your clothes or get caught in the washer.
zClose zippers, hooks and eyes, and other fastenings (ie fasten the opening of duvet/
doona covers), and remove loose bra wires. All these can damage both your washer
and your clothes.
zPlace delicate items, such as lingerie, in a mesh laundry bag before placing in the washer.
zPre-treat any stains, taking care not to spray pre-treaters on your washer as they can
cause damage to the plastic surfaces.
Loading
Your washer will be more efficient when washing larger loads, so try to collect enough
items to loosely fill the drum when the items are dry.