Fisher & Paykel AWF 60 MD User manual

FRONT LOADING WASHING
MACHINE
AWF60MD, WH60F60W1,
WH70F60W1
479607
Fisher & Paykel Appliances © 2010

2
CONTENTS
SPECIFICATIONS...........................................................................................3
Electric Supply..............................................................................................................3
Capacity.......................................................................................................................3
Door Lock.....................................................................................................................3
Heating Element (Double thermosfuse).......................................................................3
NTC..............................................................................................................................3
Water Valves................................................................................................................3
Drain Pump..................................................................................................................4
Motor............................................................................................................................4
FUNCTIONAL TEST PROGRAM.................................................................5
Functional Test Program 1...........................................................................................5
Functional Test Program 2...........................................................................................7
HEATER TESTING.......................................................................................8
Diagnostics...................................................................................................................9
Service Mode...............................................................................................................9
FAULT CODES...........................................................................................10
Flow Chart..................................................................................................................12

3
SPECIFICATIONS
Electric Supply
Voltage 220 – 240V
Frequency 50Hz
Power Consumption 2.2kW – 2.6kW
Fuse Rating 10A
Capacity
Function AWF60MD/WH60F60W1 WH70F60W1
Cotton 6kg 7kg
Daily 3.5kg 3.5kg
Synthetic 3kg 3kg
Quick wash 2.5kg 2.5kg
Delicates 2kg 2kg
Wool 1.5kg 1.5kg
Hand wash 1kg 1kg
Door Lock
Lock Time (Maximum) 6 seconds @20C
Unlock Time After 600 Seconds on 60 –90 seconds @20C
Nominal Voltage 230V
Nominal Current 10mA
Heating Element (Double thermosfuse)
Resistance 25@ 25C
Nominal Voltage 230V
Nominal Wattage 1950W
NTC Resistance 4.7k
NTC
Resistance 4.7@ 25C
Water Valves
Pressure Range 30kPa (4.35PSI) – 1000kPa (145PSI)
Check for continuity (refer to flow chart for No Water)

4
Drain Pump
Nominal Voltage 230V
Nominal Wattage 35W
Flow Rate 15 litres/minute
Check for continuity (refer to flow chart for Not Draining)
Motor
Type Single Phase, UM/AC
Tacho Resistance 54
Wash Wattage 720W
Spin Wattage 350W
Resistance (refer to flow chart for Machine Doesn’t Work)

5
FUNCTIONAL TEST PROGRAM
All models of machines have a functional test program. Depending on the
software version will depend on the type of functional test that can be carried
out.
Functional Test Program 1 is valid for products, which were produced before
August 2006 (serial numbers begin with 06-XXXXXX-08). The old and new
tests order are:
Functional Test Program 1
To enter the test program follow the steps below.
Note: Remove any garments from the machine before commencing this
test.
Step 1
Ensure that the machine is turned on at the power point, and off on the
display, also ensure that the On/Off button is in the Off position.
Step 2
Using the program selector knob select Cotton 90oC.
Step 3
Press and hold the Start/Pause button, then press the On/Off button once
keeping the Start/Pause button held down for an additional four seconds.
To confirm that the Test Program has been entered correctly “-- --“ will be
displayed.
Functional Test Sequence
To start the functional test press the Start/Pause button, to advance to the
next step press the Start/Pause button. To exit or cancel from the test
program press the On/Off button.

6
Note: If a particular function fails to activate it would indicate a failure in
that area.
1. LED check All the LED’s on the display will blink.
2. Prewash (Cold) Fills from the cold valve into the Prewash
Compartment
3. Main wash (Cold) Fills from the cold valve into the Main wash
Compartment
4. Softener (Cold) Fills from the cold valve into the Softener
Compartment
5. Main wash (Hot) Fills from the hot valve into the prewash
Compartment
6. Heater Element
Turns the heater on. For heater testing refer to
section on heater testing.
Note: If the water level is not high enough then both
the hot and cold water valve will turn on to fill to the
correct level.
7. Motor (CW) Main wash motor rotates in a clockwise direction at a
speed of 52 RPM.
8. Motor (CCW) Main wash motor rotates in an anti-clockwise
direction at a speed of 52 RPM.
9. Drain Pump Turns the drain pump on.
10. Spinning
Spins to the maximum speed of 1000RPM.
Note: At this point we would recommend that the test
sequence be terminated by pressing the On/Off
button. If the Start/Pause button is pressed once
more all the water valves will turn on and it will fill to
the first lever of the pressure sensor, this is used for
production testing only.

7
Functional Test Program 2
Note: The following information is applicable to software version 6038
and later.
To enter the test program follow the steps below.
Note: Remove any garments from the machine before commencing this
test.
Step 1
Ensure that the machine is turned on at the power point, and off on the
display, also ensure that the On/Off button is in the Off position.
Step 2
Using the program selector knob select Cotton 90oC.
Step 3
Press and hold the Start/Pause button, then press the On/Off button once
keeping the
Start/Pause button held down for an additional four seconds.
To confirm that the Test Program has been entered correctly “----“ will be
displayed.
Note: At this stage the door lock will activate. If the test program is
terminated early, you must wait until the door interlock has cooled
sufficiently.
Functional Test Sequence
To start the functional test press the Start/Pause button, to advance to the
next step press the
Start/Pause button. To exit or cancel from the test program press the On/Off
button.
Note: If a particular function fails to activate it would indicate a failure in
that area.

8
On entering the functional test “----“ will be displayed after
the door is locked.
1. Fault code If a fault code has occurred the fault code will appear on
the display.
2. Software
version The software version of the Control Module will be displayed in the LED screen.
3. LED check All the LED’s on the display will blink.
4. Motor (CW) The number ‘4’will be displayed on the seven segment
display, if the water level is above flood level the drain
pump is activated until a safe level is reached, then the
main wash motor will rotate at 52 rpm in a clockwise
direction.
5. Motor (CCW) The number ‘5’ will be displayed on the seven segment
display; the main wash motor will rotate at 52 rpm in a
counter-clockwise direction.
6. Motor (CW) The number ‘6’ will be displayed on the seven segment
display; the main wash motor will spin up to 900rpm in a
clockwise direction.
7. Prewash
(Cold) The number ‘7’ will be displayed. Water will fill from the cold valve into the Prewash Compartment while
decelerating form 900rpm.
8. Main Wash
(Cold) The number ‘8’ will be displayed. Water will fill from the cold valve into the main wash Compartment.
9. Softener
(Cold) The number ‘9’ will be displayed. Water will fill from the cold valve into the softener Compartment.
10. Main Wash
(Hot) The number ‘10’ will be displayed. Water will fill from the hot valve into the Main wash Compartment.
11. Heater
Element The number ‘11’ will be displayed. The heater will turn on. For heater testing refer to section on heater testing. Note:
If the water level is not high enough then both the hot and
cold water valves will turn on to fill to the correct level.
12. Spray pump
test (not fitted
to AU models)
‘12’ will be displayed on the seven segment display.
The heater turns on.
Spray pump is tested (if fitted)
The main wash motor will rotate at a speed of 52rpm
13. ‘12’ will be displayed and the drain pump will activate.
HEATER TESTING
During the above test program it is possible to test the heater element.

9
Remove the tabletop.
Start the test program.
Place a clamp-on amp meter around either Grey or Red wire going to the
element.
The heater will activate when the test program reaches Step 6.
The current draw will be approximately 8.5 amps.
Diagnostics
If a fault occurs in the product one of four LED’s will start flashing. To
determine the cause of the LED flashing follow the procedures as listed
below.
Prewash LED flashing This fault relates directly to the
control module and it will require
replacement.
Main Wash LED flashing The most likely cause of the Main
Wash LED flashing is due to a
component
Rinse LED flashing To rectify this fault refer to the
flowchart “No Water”
Conditioner LED flashing To rectify this fault refer to the flow
chart “Unable to select a program”
Service Mode
To enter Service Mode follow the steps below.
(a). Ensure that the power to the machine is switched on.
(b). Press the On/Off button to switch the machine on (wait 5 seconds until
the display turns on).
(c). Press and hold Prewash & Extra Rinse down for 2 seconds.
(d). If a fault code is present it will be displayed in the LED screen.
(e). If a fault code is present refer to section on fault codes.

10
FAULT CODES
Before replacing any components be sure to check the harness and
connections.
Note: As soon as a failure is detected by the electronics, the fault code is
written to memory. The fault code can only be viewed by entering the Service
Mode.
The fault code will be erased from the memory at the commencement of the
next cycle, therefore we would recommend accessing the Service Mode and
checking for fault codes before starting another (test) cycle.
If the fault code is not viewed before the subsequent cycle has started, it will
be necessary to put the machine through a cycle until fault re-occurs.
Fault Code Short Description Reason
H1 NTC Open or Short
Circuit. (Refer to No Heat
flow chart)
If the NTC sensor has failed, the
program is completed without heating,
then the error code occurs.
H2 Heater Open Circuit.
(Refer to No Heat flow
chart)
If the heater is open circuit the
program is completed without heating,
then the error code occurs.
H3 Heater Always On Replace control module if fault is
observed.
H4 Valve Triac Short Circuit Replace control module if fault is
observed.
H5 Pump Open Circuit /
Blocked. (Refer to Not
draining flow chart)
If the water level has not changed in 4
min the machine will pause for 2 min, it
then will repeat this process a total of 8
times before displaying the fault.
H6 Wash Motor Triac Short
Circuit. (Refer to Spinning
When Washing flow chart)
If the Triac short circuits, the motor will
spin up to high speed, it then checks 3
times for 3 seconds with a 30 second
pause in between it then opens the
relay in the motor the water drains and
reverts back to the start position.
H7 Pressure Sensor Failure.
(Refer to No Water flow
chart)
H11 Motor / Tacho Open
Circuit. (Refer to Washing
Machine Doesn’t Work,
After filling, if the motor does not run or
the electronics have not received a
signal from the Tacho, the machine

11
After Filling Step is
Performed) pauses for 120 seconds, it then will repeat this process a total of 8 times.
If the machine is unable to correct the
problem, the motor will not be
energised again, the pump motor will
turn on, and the error code occurs (Pre
wash LED starts Flashing).

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Flow Chart
1. Washing Machine Does Not Work
W/M does not
work
Is any of the LED’s blinking
in the program follower or
W/M pass to ‘pause’ mode? Select any
washing program
then start the
program. Start
LED (Arrow
Shape) must be
on. If LED is not
on, check the front
panel connection.
If there is no
connection
problem, then
change the display
PCB. Does this
solve the problem?
Are front panel
LED’s on?
See the details on
page 9 under
Diagnostics.
Yes
Check the
continuity
between J6.6 pin
& On/Off switch
(red-white cable)
and J6.2 pin &
one door lock
cable (red). Is it
Ok?
Check the
continuity between
J6.5 & On/Off
switch (green-blue
cable) and J6.1 &
door lock cable
(yellow-purple). Is
it Ok?
No
Yes
No No
Change the
door lock
switch.
Yes
Select the pump and
spin program, then start
the program. If
selected program
cannot be started,
change the Main PCB.
If only some of the
programs are
performed, look at the
selection failure
algorithm that which are
not performed.
Yes
Change the Main
PCB
No
Door warning
LED (door open
indicator) in on?
No
Check the cable
order in J6
connector. Correct
it if it is wrong. Is it
true?
Check the continuity
between J3.2 and
its equivalent in the
display card side.
Also J3.6 and its
equivalent in the
display card side.
Is it Ok?
Yes
No
Check the connection
between display PCB and
Main PCB.
First change the Display
PCB, then if the problem is
not solved, then change the
Main PCB.
Yes
Change the Main PCB.
No
Check the continuity
between interference
suppressor and On/Off
switch
Gray – Gray
Gray – Green/Blue
Are they Ok?
Yes
Check the On/Off switch connection.
If there are no problems at connection
then change the On/Off switch.
Yes
Check the power cable and main fuses if the
power cable has been damaged then change it.
No Warning:
W/M does not work, means all function is not
performed. In other words W/M does not
perform one of the following functions; filling,
washing, spinning and draining.

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2. Washing Machine Doesn’t Work (After Filling Step Is
Performed)
W/M does not work (after filling
step is performed)
Be sure that, the filling step is
exactly completed and the valve is
closed.
Disconnect the KN9 socket from
main PCB. Measure the Motor
coil. The expected values should
be like below.
KN9.3 – KN9.2 = 0.8 Ohm
KN9.3 – KN9.1 = 0.8 Ohm
KN9.4 – KN9.5 = 2.8 Ohm
KN9.6 – KN9.7 = 54 Ohm
Are the measured
values (Motor coil
resistance) Ok?
Check the tacho magnet:
Connect a voltmeter between KN9.6 and KN9.7.
Open the W/M front door, rotate the drum with your
hand then measures that AC voltage increases or
decreases according to movement. If the drum
does not rotate, voltage should be 0V AC. Do you
read increase or decrease value from multimeter?
Be sure that, KN9 socket pi8ns
must contact to main PCB
properly. It means that KN9 pins
are not been bended. Are any of
them bended?
Check if draining is
performed, if so, check
if the aqua stop switch
is on?
Check the motor connection. If there
is no problem at motor connections,
change the motor.
Change the tacho of
motor.
Repair the socket
pins.
Change the main
PCB.
NOTE:
After the filling step is completed. If the motor
does not run or the tacho does not been
generated a voltage, which is proportional with
the motor revolution (tacho defect). In this
condition, main Power Board tries 8 times (the
duration between two trial time is 120 sec) to run
the motor. If the problem does not solved, motor
will not be energised again, pump motor will run
and machine will turn to program selection
mode.
No
No
No
No
Yes
Yes
Yes

14
3. Washing Machine Takes Water from Wrong
Compartment of Detergent Drawer
W/M takes water form wrong
compartment of detergent drawer.
The valves connections should be like below:
KN5.1 – Common
KN5.2 – Pre wash valve
KN5.3 – Main wash valve
KN5.4 – Softener valve
KN5.5 – Hot water valve
Are the connections correct?
Change the Main PCB.
Reconnect the cables properly.
No
Yes

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4. No Heat
W/M does not heat
Ensure that, NTC socket is connected
properly and pressure sensor hose is not
punctured and clogged
Measure the resistance between
KN7.1 and KN7.2 pins. It should
be ~4700in 25C ambient
temperature (it should not open or
short circuit). Is it the expected
value?
Before disconnecting
at leas one terminal
of heater, measure
the heater resistance,
is there ~25in
heater terminals?
Change the main PCB.
Change the NTC sensor.
Change the heater; by the way
ensure that the heater does not
run without water. Be sure that
the connections of heater are Ok.
Yes
No
Yes
No
Yes
NOTE:
If NTC sensor is faulty, the program
is completed without heating (cold
wash). New program can be
started. If the heater is open circuit,
the program is performed with cold
wash and the new program can be
started.

16
5. Not Draining
W/M does not drain.
Start the pump program.
Does pump motor run? This can be
checked by touching the pump filter
with hand. You can sense the noise
of pump motor.
Check the continuity between
KN6.3 & pump terminal (blue-
white cable) and KN6.4 & pump
terminal (orange-white cable).
Is it Ok?
First check the pump
connection and fix it, but if
there is no problem at the
connections. Change the
main PCB.
Check and clean the pump filter
Drain hose level should be between
0.5 and 1 meter from the floor
Check the drain hose, it should not
be bend or broken
Change the pump.
Yes
No
Yes
No

17
6. Unable to select a program
Not able to select any program (As
warning softener led blinking in
program follower).
Check program selector
resistance and compare the
values with the table above.
Are the resistance values Ok?
Check connection between program
selector and main board. If there is no
problem at the connections, change the
Main PCB.
Program selector resistance list:
1. Position ~1
2. Position ~2
3. Position ~3
4. Position ~4
5. Position ~5
6. Position ~6
7. Position ~7
8. Position ~8
9. Position ~9
10. Position ~10
11. Position ~11
12. Position ~12
13. Position ~13
14. Position ~14
15. Position ~15
16. Position ~16
Change the program selector.
No
Yes

18
7. Spinning When Washing
W/M is spinning
in washing step.
After spinning
attempt, does it pass
to ‘
p
ause’ mode?
Disconnect KN9 from main PCB and
measure the motor coil resistance. The
expected values should be like below.
KN9.3 – KN9.2 = 0.8
KN9.3 – KN9.1 = 0.8
KN9.4 – KN9.5 = 2.8
KN9.6 – KN9.7 = 54(Tacho)
Is the tacho coil
resistance Ok?
Check to tacho magnet:
Connect a voltmeter between KN9.5 and
KN9.7. Open the W/M front door, rotate
the drum with hand then measure that AC
voltage increases and decreases. Drum
does not rotate voltage should be 0V.
Does the desired
voltage value can be
measured?
Change the tacho.
Tacho failure. (8 trials
with 120 seconds time
intervals).
Change the tacho or/and motor.
Change the main
PCB.
If 3 spinning attempts are
occurred by 30 seconds
time intervals, this shows
motor triac short circuit
failure.
Yes
No
No
Yes
Yes
No

19
8. No Water
Yes
W/M does not take in water (as
warning rinse LED blinks in
program follower).
Does any program
start except pump and
spin programs?
See the details in
W/M does not
work algorithm.
Check the taps. Are
they open?
Open the taps
and try again.
If pre wash is selected, check the continuity:
KN5.1 – Valve 1 (white cable)
KN5.2 – Valve 1 (pink cable)
If main wash is selected, check the continuity:
KN5.1 - Valve 2 (white cable)
KN5.3 – Valve 2 (blue cable)
Are the connections Ok?
Check the filter of the
taps. Are they clogged?
Change the filter
and try again.
Correct the
connections
Can you measure 220V (on the main
PCB)?
KN5.1 – KN5.2 = 220V (pre wash)
KN5.1 – KN5.3 = 220V (main wash)
Change the main PCB.
Can you measure 220V
on the valves?
Change the related valve.
Yes
No
Yes
No
No
No
Yes
No
Yes
No
Yes
Check and correct
the connections.

20
9. LED Blinking
One of the LED’s in the program follower is blinking
Is Conditioner LED blinking in the
program follower?
Is Rinse LED blinking in the
program follower?
Is Main Wash LED blinking in
the program follower?
See the details and ways to overcome
this failure under “Not able to select
any program” title
See the details in “No Water”
page.
This will be due to a component
malfunction. To identify which
component it is necessary to
enter the Service Mode. If a
fault code is present refer to
fault code section.
Yes
Yes
No
Yes
No
Yes