Fisher & Paykel Intuitive ECO IWL12 Mounting instructions

New Zealand Australia USA Canada Europe Asia Pacific
Installation instructions and
User guide
Autowasher
IW812, IW712, IW512, IWL12, IWM12, IWC12

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Intelligence Working For You
The Intuitive™ Series is born from 70 years of Fisher and Paykel laundry innovation. With
sophisticated electronics and a revolutionary direct drive motor, that clean and care for your
clothes as never before.
Unlike conventional machines Intuitive™ autowashers use intelligence to continually adapt the
wash action and water levels to save on water and electricity use; making it kinder on your
wallet and the environment.
Intelligent Electronics
Two powerful microprocessors control every aspect of
the Intuitive™ washer, allowing it to continually monitor
and respond to each wash. It contains over 10,000 lines of
instructions in its “brain” – the result of many years of testing
and fine-tuning, to give you the best possible performance.
Energy Conservation
The unique wash action means a typical load uses only the same
amount of electricity as a 100-watt light bulb left on for an hour.
Direct Drive Motor
Our revolutionary direct drive motor is capable of infinite wash
actions, continuously adjusting its speed to the movement of
your clothes, removing dirt while caring for the fabric, delivering
the ultimate wash.
Reliability
The Intuitive™ has no mechanical brake, pulleys, or gears, which
means fewer moving parts and greater reliability.
Eco Active™ Wash System
The Intuitive™ unique washing method uses a combination of
front loader and top loader washing technologies. Boosting dirt
and soil removal while conserving energy (Intuitive Eco™
models only).
Agitator
Flexible fins on the agitator work in conjunction with the motor
to understand your wash. Delicate fabrics will slither around the
fins, whereas heavy fabrics will move with more resistance. Sensors
in the motor measure this resistance to effectively “feel” the load,
sensing the type of fabric in the load.
The Eco (Save Water++) Option
Designed to make every drop count, using up to 25% less water
than the traditional Water Saver rinse, without compromising on
wash performance.

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Contents
Installation Instructions 4
Before You do Your First Wash 7
Getting Started Quickly 8
How Dirty?
Stained 10
Fabric Care
Auto Sensing, Creasables, Wool, Handwash 10
Eco Active™ Wash 11
Lidlock 12
Hot/Total Water Consumption 13
Display Screen 13
All About The Options Button
Selecting, Customising, Time To Go 14
The Options
Temperature, Controlled Cold, Wash Advance 15
Save Water, Delay Start, Save Time, Soak 16
Drip Dry, Max Spin Speed, Water Levels, Traditional Wash 17
Adjusting the Wash Settings
Wash Temp Adjustment, Auto Water Level Adjustment 18
Default Rinse, Creasable Spin Speed, Out of Balance Recovery 19
End of Cycle Beeps, Re-set Defaults 20
Lifecycles™
Favourite Cycle Design Your Own Wash 21
Family Cycles Nappy Rinse, Duvet/Doona, Allergy 22
Sport Cycles Sweaty, Muddy, Sports Shoes, Bits `n´ Beach 23
Stain Cycles Chocolate, Tomato, Blood/Grass, Fruit/Wine 24
Extra Cycles Bowl Clean, Max Wash 25
Sorting and Loading 26
Washing Difficult Items
Woollen Items, Bulky Items, Nappy Sanitisers/Bleach 27
Detergent 28
Fabric Softener 30
Caring for your Autowasher 31
Machine Information 32
If your Intuitive™ Beeps for Help 33
Operating Problems 35
Wash Problems 36
Manufacturers Warranty 37
Customer Care 38

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Pull hose
through guide
20mm
maximum
Flex hose
guide apart
Standpipe 850 – 1200mm
Installation Instructions
Unpacking
To ensure the best performance from your new Intuitive™
washer please follow the instructions below.
Removing the Packaging
1 Remove the outer packaging.
2 Tilt the machine backwards and walk it off the bottom
packer one foot at a time.
3 Remove the bottom packer from under the machine by
pulling it out the front.
4 Lift the lid and remove the bowl packer from the bowl.
5 Remove the hoses and accessories.
6 Keep the bottom packer and bowl packer in case they
are required for future transit.
Please ensure that the bottom packer has been removed before operating your machine.
Installation
In your autowasher you will find:
■4 rubber inserts for levelling feet (joined together).
■1 hose guide.
■2 white inlet hoses.
Drain hose
1 Carefully pull the black drain hose out from the
back of the machine by pulling the exposed part
of the hose downwards and outwards.
2 To guide the drain hose over the tub or standpipe
the hose guide MUST be fitted to the drain hose.
To Prevent Siphoning:
The drain hose should not extend more than
20mm from the end of the guide.
The height of the standpipe or tub should be
between 850 – 1200mm.
The drain hose can be trimmed to length.
3 Place the drain hose in the tub or standpipe.

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Installation Instructions
Inlet Hoses
1 Connect the straight ends of the white inlet hoses to the taps.
(There are washers fitted in both ends).
2 Connect the elbow ends of the white inlet hoses to the machine
inlet valves. Inlet valves are marked on the back of the machine.
H = Hot C = Cold.
Minimum height of taps to clear the top of the machine is 1150mm.
Cold Supply Only:
If you only have a cold water supply, an inlet valve cap (blanking cap) MUST be connected to the
hot inlet valve. The cap prevents water leaking out of the hot valve. The cap is available from your
Fisher & Paykel Dealer or Authorised Service Centre, Part No. 388491. This appliance incorporates
backflow protection complying with AS3500.1. No further backflow protection is required for
connection to the water supply.
Levelling Your Machine
It is IMPORTANT to level the machine to ensure even spin
performance.
1 Separate the 4 rubber foot inserts from the moulding and
fit into the feet on the base of the machine.
2 Move the machine to its final position. (We suggest a
minimum clearance of 20 mm each side).
3 Adjust the feet so the machine is level and cannot rock.
To check if your machine is level:
Look down on the wash bowl and make sure it sits slightly forward of centre (see Diagram 1).
Close the lid. Visually check that the lid fits evenly on both sides. If it does not look like the
diagram in the middle, adjust one of the feet slightly until it matches. The diagram on the top and
bottom are not correct (see Diagram 2).
4 Turn on the water and check all hose connections for leaks. Make sure there are no kinks in the hoses.
5 Uncoil power cord and plug into wall socket.
Tap end
Machine end
Adjustable feet
Rubber insert
To check levelling look
down on the wash bowl
Correct
Incorrect
Diagram 1
Lid Alignment
Lid
Topdeck
Wind right foot down
(out) to correct
Wind left foot down
(out) to correct
Lid
Lid
Topdeck
Topdeck
Diagram 2

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Installation Instructions
Water Supply
■For best operating conditions your hot water should be approximately 65˚C. Your hot water
should not exceed 75˚C or your cold water exceed 35˚C. Temperatures above these may cause
the machine to fault or cause damage to the machine.
■If you have an uncontrolled water-heating source (eg a wet back or solar heating) you should
have a tempering device fitted. This will ensure the hot water temperature remains within
safe limits. For the most suitable type of tempering device we recommend you contact a local
plumber or plumbing supply merchant.
■Inlet water pressure: Max. 1MPa (150 psi) Min. 34Pa (5 psi)
■Inlet water flow rate: Min. 3 litres/min
■Minimum height of taps to clear the top of the machine is 1150mm.
Draining
■Regularly check that your standpipe or tub is free from lint or other obstructions, which may
affect how your machine works or may cause flooding.
■
In multi-storey apartments or any upper floor, the machine should be installed on a drained floor.
■Draining must comply with local by-laws.
Autowasher Safety
■This autowasher is not intended for use by young children or infirm persons without supervision.
■Your Intuitive™ can be opened while it is filling and agitating. Please supervise young children to
ensure they do not play with it.
CAUTION!
If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet
box), ensure that it is positioned so that it does not come into contact with water or moisture.
Accessories and Spare Parts
Available from your Fisher & Paykel Dealer or Authorised Service Centre.
Inlet Valve Cap Part No. 388491
Hose Inlet Long (2m) Part No. 422680
Hose Inlet Large Bore Part No. 426123
Drain Hose Extension Part No. 425627p
Power Cord If the Power Cord of your autowasher is damaged it must be
replaced by a Fisher & Paykel Authorised Service Centre, as it is not
a standard power cord.

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Thank you for buying a Fisher & Paykel Intuitive™ washing machine. We are very proud of this
washer and trust it will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and
energy efficient. Thousands of tonnes of washing and 70 years of laundry experience have been
programmed into your washing machine to help give you the best possible performance.
We hope you enjoy your new washing machine,
we have certainly enjoyed designing it.
Before You Do Your First Wash
You owe it to yourself and your Intuitive™ to have it installed correctly by an authorised service agent.
Before you start, it is a good idea to go through the following checklist:
1 Has the basepacker been removed?
2 Is the hot hose connected to the hot valve marked ‘H’?
Is the cold hose connected to the cold valve marked ‘C’?
3 Is the drain hose threaded through the ‘U bend‘ (with no more than 20mm extended) and on to
your standpipe?
4 Are the rubber inserts secured into the feet on the
base of your machine and is the machine levelled?
Refer to Installation Instructions, page 4.
Washer Capacities
Machine Size Capacity
Large 8 kg
Medium 7 kg
Compact 5.5 kg
IWM12/IWL12 models have different capacity specifications.
Refer to serial plate on back of product.
The Compact Intuitive™ model functions the same as Medium and Large Intuitive Eco™
models unless otherwise indicated.
To check what size your washer is look on the back of the topdeck, where the word Large,
Medium or Compact will be embossed.

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B. Press POWER
C. How Dirty?
■Press the UP or DOWN arrows to change the HOW DIRTY level to suit the amount of soil in your
clothes.
■If your clothes have “general” stains press the UP arrow until the red STAINED light comes on.
(Refer to page 10).
D. Fabric Care
■Your Intuitive™ automatically selects AUTO SENSING. This determines the average fabric type of
your load and selects the wash action to get the best wash result.
■For loads that require special care press the FABRIC CARE button to choose the CREASABLES,
WOOL or HANDWASH option. (Refer to page 10).
E. Press START
■Your autowasher will start filling and sensing the size and average fabric type of the load.
■To pause your Intuitive™ at any time press START/PAUSE. (If it is during spray rinse or spin there
is a slight delay while the bowl is coasted to a stop and the lid is unlocked).
B
C D E
Getting Started Quickly
■Remove the fabric softener dispenser.
■Place load evenly around the agitator. (Refer to
Sorting and Loading page 26).
A. Detergent
■Follow the instructions on the detergent package.
■Use the mark on the agitator nearest to the top of the
clothes as a guide to the correct amount of detergent
to use.
■Pour the detergent down the centre of the agitator stem.
■Replace the fabric softener dispenser (this stops small articles falling down the centre of the
agitator). (Refer to Detergent page 28).

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H. Options Menu
■Choose any options by scrolling through the Options Menu.
■Press the OPTIONS button. Scroll through the options by using the UP and DOWN arrows.
■To select an option press ADJUST.
■Press HOME to return to the main screen.
(Refer to pages 15 – 17).
I. Lifecycles™
There are 13 unique specially designed Lifecycles™ to make washing simpler and easier.
Favourite Stains Sports Family Extras
Design your own
wash cycle
Tomato Sports Shoes Allergy Bowl Clean
Chocolate Muddy Nappy Rinse Max Wash
Blood/Grass Sweaty Duvet/Doona
Fruit/Wine Bits `n´ Beach
(Refer to pages 21 – 25).
F. Display Screen
This shows you which options you have selected (and/or any lifecycle you may have chosen).
The display screen also shows what the machine is doing and how long the wash has to go, to
keep you informed throughout the cycle.
G. Wash Cycle Progress
As the wash progresses through the cycle the following symbols will be shown on the display
screen to indicate the progression.
Filling Eco
Active
Wash
Sensing
Water
Level
Sensing
Fabric
Type
Wash Spray
Rinse
Deep
Rinse
Spin Delay
Start
H
F
G
I

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How Dirty?
Your Intuitive™ washer will automatically choose the
medium soil level (three HOW DIRTY lights). This setting is
fine for your average load, but some loads may need more
or less washing depending on the amount of soil on the
clothes. For example, a load of dirty jeans will need the
soil level increased while a bath towel used only once will
only need a low soil level.
STAINED
This is a special wash action that alternates washing with four short soaks to help remove stains
from your garments (e.g. three minutes agitation, four minutes soak, three minutes agitation
etc). (Stained will use a medium soil level agitation). This cycle is for general stains, if you have a
specific stain (i.e., blood, grass, fruit, wine, chocolate or tomatoes) use the STAINS LIFECYCLES.
Refer to Lifecycles™ page 24.
Fabric Care
AUTO SENSING
Put your clothes into your Intuitive™ washer and push START/PAUSE. Auto sensing will sense
the average fabric mix of your load and select the correct wash action to ensure the best wash
results. For a normal wash load we suggest the medium soil level and the ECO (SAVE WATER++)
rinse option (See Save Water page 16).
CREASABLES
Delicate garments often crease easily so they need a minimum amount of spinning at a very
slow spin speed. CREASABLES will automatically change the rinse to a double deep rinse and
select a short slow spin (300rpm) to minimise creasing. Selecting the CREASABLES option is not
only for delicate clothes, it can also be used to minimise the ironing needed for any garment.
WOOL
Some fabrics require special care, such as machine washable
woollens. These woollens have been specially treated so they can
be washed in a washing machine. (Refer to Woollens page 27).
The WOOL cycle has been designed with a gentle wash, a spray
and deep rinse and moderate spin (700 rpm) to care for machine
washable woollens.
HANDWASH
HANDWASH is an extra gentle wash for very delicate fabrics. This cycle has been designed
for garments that you previously might have been reluctant to put into a washing machine.
HANDWASH has a very gentle wash action; a double deep rinse and a very short slow spin (300
rpm). If you do not want to spin the clothes remember to select Drip Dry.