Flavel Calypso FNCN**SN Series User manual

Caress Traditional,
Caress Contemporary,
Richmond, Rhapsody
& Calypso
I SET LIVE FUEL-EFFECT GAS FIRES
User Instructions
These instructions should be read by the user before operating the
appliance and retained for future reference
Model o’s FICC**M , FICC**S , FICC**R , FDC **S & F C **S
are only for use on atural Gas (G20) at a supply pressure of 20
mbar in G.B. / I.E.
Model o. FDC **SP are only for use on Propane Gas (G31) at a
supply pressure of 37 mbar in G.B. / I.E.
** denotes trim and fret variant fitted to product

I STALLATIO I FORMATIO
CO DITIO S OF I STALLATIO
It is the law that all gas appliances are installed only by a competent (e.g. C RGI
Registered) Installer, in accordance with the installation instructions and the Gas
Safety (Installation and Use) Regulations 1998. Failure to install appliances
correctly could lead to prosecution. It is in your own interest and that of safety to
comply with the law.
The fire may be fitted below a combustible shelf provided that the shelf is at least
200mm above the top of the appliance and the depth of the shelf does not exceed
150mm.
The fire may be installed below combustible shelves which exceed 150mm deep
providing that the clearance above the fire is increased by 15mm for each 25mm
of additional overhang in excess of 150mm.
o purpose made additional ventilation is normally required for this
appliance when installed in G.B. When installed I.E. please consult
document I.S. 813 : 1996 Domestic Gas Installation which is issued by the
ational Standards Authority of Ireland. Any purpose made ventilation
should be checked periodically to ensure that it is free from obstruction.
If the chimney or flue has been previously used by appliances burning fuels other
than gas they must be swept prior to the installation of this fire.
If this appliance is fitted directly on to a wall without the use of a fireplace or sur-
round, soft wall coverings such as wallpaper, blown vinyl etc. could be affected by
the heat and hot convection air and may discolour or scorch. This should be con-
sidered when installing or decorating.
The Model number of this appliance is as stated on the rating plate affixed to the
control panel of the fire and the appliance is manufactured by:-
BFM Europe Ltd
Trentham Lakes
Stoke on Trent
ST4 4TJ
2
Pl as Not : Th lif span of th batt ri s in th burn r unit is d p nd nt
upon us and th r for th batt ry lif will vary accordingly. If th burn r
unit fails to op rat , pl as ch ck th 6 off AA batt ri s b for calling th
s rvic c ntr for ngin r assistanc .

ABOUT YOUR EW RICHMO D / RHAPSODY / CALYPSO / CARESS
GAS FIRE
The Flavel Richmond, Rhapsody, Calypso & Caress coal effect gas fires
incorporate a unique and highly developed fuel bed which gives the realism of a
loose coal layout combined with realistic flames and glow. The use of durable
ceramic material in the construction of the fuelbed components ensures long and
trouble free operation.
When first using the new fire a slight smell may be noticed. This is due to starch
used in the manufacture of the soft ceramic coals, it is non-toxic and will soon
disappear.
Please take the time to fully read these instructions as you will then be able to
obtain the most effective and safe operation of your fire.
IMPORTA T SAFETY I FORMATIO
WAR I G
This appliance has a naked flame and as with all heating appliances a
fireguard should be used for the protection of children, the elderly and
infirm. Fireguards should conform to B.S. 8423 : 2002 (Fireguards for use
with gas heating appliances).
It is important that this appliance is serviced at least once a year by a C RGI
registered gas installer and that during the service the fire is removed from the fire
opening and the chimney or flue visually checked for fallen debris or blockages
which must be removed. The chimney should also be checked to ensure
clearance of flue products. We recommend that during the annual service,
replacement of the xypilot is carried out. These are conditions of the
manufacturers guarantee.
After installation or during servicing a spillage test must always be carried
out.
Rubbish of any type must NEVER be thrown onto the fuel bed, this could affect
safe operation and damage the fire.
Any debris or deposits should be removed from the fuel bed from time to time.
This may be carried out by referring to the cleaning section as described later in
this book.
nly the correct number and type of coals must be used and only complete and
genuine replacement sets must be used.
Always keep furniture and combustible materials well clear of the fire and never
dry clothing or items either on or near to the fire. Never use aerosols or
flammable cleaning products near to the fire when it is in use.
3

The ceramic fuel bed remains hot for a considerable period after use and
sufficient time should be allowed for the fire to cool before cleaning etc.
The fire must only be operated with a fender which meets the criteria described in
the rear of this book.
OPERATI G THE FIRE (MA UAL CO TROL MODELS)
The controls are located behind the ashpan cover which is situated behind the
Ashpan / Fender. The controls, comprise a control valve to adjust the gas flow and
a push button piezo igniter. To light the fire proceed as follows:-
1) Depress the control knob and turn anti-clockwise to the position
marked pilot. Hold in the control knob for a few seconds to allow the gas to
reach the pilot.
2) Continue to hold-in the control knob and press the igniter button. If the pilot
does not light, continue to press the igniter button until ignition occurs. When
the pilot has lit, continue to hold the control knob in for 5-10 seconds
to allow the thermocouple to heat up, if the pilot goes out when the control
knob is released, repeat the lighting sequence.
In the unlikely event of a failure of the igniter, the fire can be lit as follows :-
Depress the control knob and turn anti-clockwise to the position
marked pilot. Hold in the control knob for a few seconds to allow the gas to reach
the pilot. Insert the tip of a lit taper in behind the front ceramic coals on the left
hand side. This will light the pilot flame. When the pilot has lit, continue to hold
the control knob in for 5-10 seconds to allow the thermocouple to heat up, if the
pilot goes out when the control knob is released, repeat the lighting sequence.
3) After lighting, turn the control knob in the anti-clockwise direction to the high
position and the main burner will light. It is recommended that for most
efficient performance the fire is allowed to warm up for a few minutes with
the gas control on maximum.
4) The gas control can be turned clockwise from the maximum position to give
the desired heat output.
WAR I G
If the fire goes out for any reason or is turned off and it is
necessary to re-light the fire it is important to allow the fire to cool
for 3 minutes before attempting to re-light it.
4

OPERATI G THE FIRE (SLIDE CO TROL MODELS)
The controls comprise a control lever, to turn the fire on and off and adjust the gas
rate. The control lever is located at the top right hand side of the fire. Depressing
the control lever fully operates the igniter and lights the pilot flame and ignition rate
gas. nce the pilot is established raising the lever allows medium and finally high
gas settings. The fire is turned off when the control lever is fully raised.
To light the fire proceed as follows:-
1) Depress the control lever fully downwards to the position marked “Z”. Hold
down the control lever for a few seconds to allow the gas to reach the pilot.
2) The fire will then begin its ignition sequence. If the pilot does not light,
continue to press the control lever until ignition occurs. The pilot flame can
be seen by looking underneath the front ceramic rail, above the burner heat
shield, at the front left hand side of the fuel. When the pilot has lit, continue
to hold the control lever down for 5-10 seconds to allow the thermocouple to
heat up, before releasing the lever apply one firm downwards push to ensure
that the f.s.d. valve is fully latched, if the pilot goes out when the control
lever is released, repeat the lighting sequence.
In the unlikely event of a failure of the igniter, firstly check the operation of the
1.5V battery and if necessary replace with a ‘AA’ size alkaline battery. It is impor-
tant that only an alkaline battery is used, otherwise premature battery failure
and leakage may result. If the appliance still fails to light the fire can be lit as
follows:
Depress the control lever fully downwards to the position marked “Z”. Hold in
position for a few seconds to allow the gas to reach the pilot. Insert the tip of a lit
taper or spill between the front ceramic and burner heat shield. This will light the
pilot flame and low rate gas. When the pilot has lit, continue to depress the control
lever in for 5-10 seconds to allow the thermocouple to heat up before releasing the
control lever apply one firm downwards push to ensure that the f.s.d. valve is fully
latched.
3) After lighting, move control lever up to the high position and the main burner
will light. It is recommended that for the most efficient performance the fire is
allowed to warm up for a few minutes with the control lever set to high.
4) The gas control can be moved from the High to Low position to give the
desired heat output.
5) To turn the fire off, FULLY raise the control lever to the FF position.
WAR I G
If the fire goes out for any reason or is turned off and it is
necessary to relight the fire it is important to allow the fire to cool
for 3 minutes before attempting to re-light it.
5

OPERATI G THE FIRE USI G THE REMOTE CO TROL HA DSET
a) The Remote control handset generates an infrared signal, which will be
received by the sensor situated at the front right of your fire, behind the
ashpan cover. This infrared signal requires direct line of sight from the
handset to the sensor on the fire to ensure good operation.
b) To light the appliance using the handset, point the handset at the fire
and press the 2 left hand buttons together. The fire will emit a “beep”
sound, the buttons can now be released. After a few seconds an
audible clicking can be heard and then the fire will light the pilot and
then light the main burner. The ignition cycle will take approximately 20
seconds.
c) To reduce the level of heat input on the fire, point the handset at the fire
and press the small flame button once (An audible beep will be heard)
and the heat input level will reduce to the low setting (4.2kW). Press
and continually hold the small flame button and the fire will reduce incre
mentally to the low setting (4.2kW)
d) To increase the level of heat input on the fire, point the handset at the
fire and press the large flame button. (An audible beep will be
heard) and the heat input level will increase to the high setting (6.9kW)
Press and continually hold the small flame button and the fire will
reduce incrementally to the high setting (6.9kW)
e) To leave the fire in the standby mode (pilot only running) press the small
round button on the handset. The fire should not be left in the
standby mode when unattended.
f) To switch the appliance off completely, press the large round button on
the handset, the fire will then switch off. See fig. 1 below for image of
handset.
Fig. 1
6
H gh (Large Flame)
Low (Small Flame)
Off Button
Standby Button

TUR I G THE PRODUCT OFF I THE U LIKELY EVE T OF A
REMOTE HA DSET MALFU CTIO .
a) In the unlikely event of the remote control handset malfunctioning (or if
lost or broken) after the appliance has been turned on, the fire can be
turned off via the emergency shut off switch on the control panel.
b) To turn the product off, firstly remove the ashpan from the fire.
c) Press and hold the emergency shut off switch until the fire shuts down.
The process may take up to sixty seconds to complete. (see Fig. 2
below).
d) When the fire has shut down, release the emergency shut off switch.
e) The appliance will now remain in the “off” position until activated by the
remote handset.
Fig. 2
REPLACI G THE BATTERIES (REMOTE CO TROL MODELS O LY)
E SURE THE FIRE IS COOL BEFORE REPLACI G BATTERIES
Remove the ashpan cover. The battery pack is loacted on the right hand side side
of the burner unit at the bottom. Carefully remove the pack and remove
batteries. Replace in the reverse order using 6 off 1.5V AA Alkaline Battery. It is
important that only an alkaline battery is used, otherwise premature battery
failure and leakage may result.
7
PLEASE NOTE : THERE IS MANUAL OVER-RIDE FACILITY FOR THE
REMOTE CONTROL SYSTEM AND THE EMERGENCY SHUT OFF SWITCH
SHOULD ONLY BE ACTIVATED IF YOU ARE SURE THE REMOTE
HANDSET IS MALFUNCTIONING, DAMAGED OR LOST.
Emergency Shut Off
Sw tch Pos t on on
Control Panel.

REPLACI G THE BATTERY (SLIDE CO TROL MODELS O LY)
E SURE THE FIRE IS COOL BEFORE REPLACI G BATTERIES
Unscrew Battery retaining cap situated at the front right of the fire and remove
battery. Replace in the reverse order using a 1.5V AA Alkaline Battery. It is
important that only an alkaline battery is used, otherwise premature battery
failure and leakage may result.. Unscrew Battery retaining cap situated at the
front right of the fire and remove battery. Replace in the reverse order using a
1.5V AA Alkaline Battery. It is important that only an alkaline battery is used,
otherwise premature battery failure and leakage may result.
SPILLAGE MO ITORI G SYSTEM
This appliance is fitted with a spillage monitoring system which shuts down the fire
if the evacuation of combustion products from the fire is affected by a partially or
fully blocked flue. If this system operates the fire will go out. If this occurs, leave
the fire for at least three minutes then follow the lighting procedure as described in
the previous section. In the event of repeated operation a CORGI registered
gas installer must be called to investigate and rectify the cause.
CLEA I G - WAR I G
Before attempting any cleaning operation ensure that the fire has been allowed to
fully cool.
CLEANING THE TRIMS AND PAINTED METAL PARTS
Dependent upon the trim option chosen for use with this fire, there is a variety of
methods that can be chosen to clean the trim. If a Brass trim was supplied with
this fire this is plated brass and this trim must only be cleaned using a clean damp
cloth. Metal polishes must not be used on these trims. If a black trim was
chosen, then these should only be cleaned using a clean, damp cloth also. The
trim is best cleaned by removing it from the fire and placing it face up on a flat
surface. The fender that was supplied with the fire is laquered to protect the
finish and therefore must only be cleaned using a clean damp cloth.
Abrasive cleaners, chemical cleaning agents or any type of polish must
never be used as damage to the finish may result.
CLEA I G THE FUEL BED
We do not recommend cleaning of coals or fuelbed components as these are
fragile and damage may result. one of these parts must be washed or
exposed to any cleaning agents or water. Any damaged parts must be
replaced by contacting your dealer or telephoning Flavel Fires on the number
stated on the rear cover of this book. Coals must only be replaced with a
complete and genuine replacement set and the fire must never be run with the
wrong number or damaged coals. The fuelbed must be carefully re-assembled as
stated in the following section.
8

RE-ASSEMBLI G FUEL BED A D COMMISSIO I G
a) Place the ribbed ceramic fuelbed base on top of the fuelbed support
and pull fully forwards to the burner. Make sure that the fuelbed
base is located centrally in the fire box.Ensure that the fuelbed
base fit fully down onto the fuel bed support and is not
lodged on the burner. See fig. 3 below.
Fig. 3
b) Position the two halves of the front ceramic (L/H & R/H) on the locating
channel in the front ceramic, ensuring it is located onto the lip on the
burner front ceramic support. (See fig. 4 below)
Fig. 4
9

c) Fit five of the large sized coals onto the front ceramic rail, ensuring
that they are evenly spaced. Use the recess’s in the front ceramic rail
as a guide for placement. (See fig. 5 below)
Fig. 5
d) Select four of the large coals and arrange behind the front row of coals,
ensuring that flame paths as indicated below are not interupted, place
one of the small coals at each end of the second row. (See fig. 6
below)
Fig. 6
10

e) Select five of the large coals and arrange along the rear of the
fuelbed, using the ribs in the rear of the fuelbed as a guide for
placement. (See fig. 7 below)
Fig. 7
f) Select the remaining four large coals and position to fill the gaps at
each end of the third row of coals, as shown. below in Fig. 8
Fig. 8
11

The exact position and fit of the coals may be finely adjusted to give the most
pleasing and random appearance.
This appliance uses fuel effect pieces containing Refractory Ceramic Fibres
(R.C.F.), which are man-made vitreous silicate fibres. Excessive exposure to
these materials may cause temporary irritation to eyes, skin and respiratory
tract. Consequently, it makes sense to take care when handling these
articles to ensure that the release of dust is kept to a minimum. To ensure
that the release of fibres from these R.C.F. articles is kept to a minimum, dur-
ing installation & servicing we recommend that you use a HEPA filtered
vacuum to remove any dust and soot accumulated in and around the fire,
before and after working on the fire. When replacing these articles we
recommend that the replaced items are not broken up, but are sealed within
a heavy duty polythene bag, clearly labelled as “RCF waste”. This is not
classified as “hazardous waste” and may be disposed of at a tipping site
licensed for the disposal of industrial waste. Protective clothing is not
required when handling these arrticles, but we do recommend you follow the
normal hygiene rules of not smoking, eating or drinking in the work area,
and always wash your hands before eating or drinking.
This appliance does not contain any component manufactured from
asbestos or asbestos related products.
Warning : Use only the coals supplied with the fire. When replacing the
coals remove the old coals and discard them. Fit a complete set of
coals of the correct type. Do not fit additional coals or any coals
other than a genuine replacement set.
IMPORTA T OTE : E SURE FIRE IS COOL BEFORE REMOVI G A Y TRIM.
REMOVAL / RE-FITTI G THE TRIM - RHAPSODY / CALYPSO MODELS
The trim is positioned on the firebox fixing flange and is easily replaced by
repositioning it on the fire and locating over the tabs at the top and the L/H & R/H
side retaining tabs.
REMOVAL / RE-FITTI G THE TRIM - RICHMO D MODELS
The trim is positioned on the firebox fixing flange and is held in place by magnets.
REMOVAL / RE-FITTI G THE TRIM - CARESS MODELS
The trim is positioned on the firebox fixing flange by locating brackets on the cast
trim. To remove lift the trim upwards slightly and then forwards. To replace, align
the brackets with the slots on the firebox and hook into place.
12

USER REPLACEABLE PARTS
The only user replaceable parts on this fire are the fuelbed components and coals
which may be replaced as described in the above section. Replacement of any
other parts must be carried out by a competent person such as a C RGI
registered gas installer.
The part numbers of the user replaceable parts are as follows, these are available
from Flavel Fires who may be contacted at the address shown on the rear cover.
Fuelbed base B-58690
Fuelbed front rails (L/H & R/H) B-18730
Replacement coal set B-61340
Due to our policy of continual improvement and development the exact
accuracy of descriptions and illustrations cannot be guarantee
Part no. B-106540
Issue 5
BFM Europe Ltd
Trentham Lakes
Stoke-on-Trent
Staffordshire
ST4 4TJ
www.bfm-europe.com
Telephone - General Enquiries : [phone]
Telephone - Service : [phone]