FLAVIA Creation 400 User manual

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70-41-2651 iss4 UK C400 User Guide.qxd:OPS Guide US CAN Amend.qxd 1/5/09 15:25 Page 1

myflavia.co.uk ®FLAVIA ©/™/® & designs Mars Drinks 2009
70-41-2651 Issue 4 www.myflavia.co.uk
User Guide
UK
FLAVIA® Creation 400TM
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C O N T E N T S
Safety Precautions
Brewer Layout
Setting up your FLAVIA® Brewer
Preparing a FLAVIA® Beverage/Drink
Daily care of your FLAVIA® Brewer
Weekly care of your FLAVIA® Brewer
Draining your Brewer
Beverage/Drink Options
Troubleshooting
Safety & Installation Guidelines
1
2
2, 3, 4, 5
6
7
8
9
9
10,11
12,13, 14
PAGE
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UK SPECIFIC REQUIREMENTS
UK ELECTRICITY AT WORK REGULATIONS 1989
•Your system is supplied with a moulded 13 Ampere fused plug.
•If the fuse needs replacing only use an ASTA approved BS1362 13 Ampere cartridge fuse.
•Always re-fit the fuse cover.
•If the fuse cover is lost or damaged a replacement can be obtained by contacting customer
service or your local FLAVIA® supplier. Ensure the replacement cover is the same colour as
that which is visible on the pin face of the plug.
•Never attempt to use the plug without the fuse cover being fitted.
We recommend that the following tests are performed on the system on an annual basis by a
suitably trained person using a Portable Appliance Tester following the manufacturer’s
instructions.
TEST RECOMMENDED LEVEL
Earth Bond Test Less than 0.1Ω(including mains lead)
Insulation Resistance Greater than 2 MΩ.
•The mains plug lead and socket should be checked weekly for any signs of damage.
•All test results should be recorded and retained for future reference including the date
performed, who performed them and the next test date.
•If any test or inspection fails do not connect the system. Call customer service or your local
FLAVIA® supplier immediately.
ENG
114
S A F E T Y P R E C A U T I O N S
In order to prevent harm or injury to those using the appliance or to any other persons and/or property,
please be sure to read the following safety instructions.
GENERAL USE
ELECTRICAL SUPPLY AND CORD
Place out of the reach of children. Children and persons unfamiliar with the equipment should
only use it under supervision. Not observing these precautions may cause burns, electric shock
and other injury.
Never place outside. This system is for indoor use only.
Never attempt to change the specification or modify systems in any way. Any attempt to do so
may result in fire or injury. If in need of assistance, please contact customer service or your local
FLAVIA® supplier.
Ensure access to the rear of the system can be achieved easily to allow isolation of the electrical
and water supply.
Under no circumstances should you attempt to perform any servicing or repairs on this system.
Inexperienced persons may cause injury or malfunction. Always call customer service or your
local FLAVIA® supplier.
Do not immerse in water.
Only clean specified areas as instructed.
Do not install where a water jet could be used.
Supervise if any children, aged or infirm persons are using the system.
Never use without placing a cup under the water outlet. Hot water may get caught in the lid and
drip tray causing burns.
Drain water tank and keep upright for transportation and storage.
Never do anything that might cause damage to the cord or plug, (such as modify them, place hot
or heavy objects on them, bend them, stretch them, or twist them). If the appliance is used when
damaged, electrical short circuit or fire may result. If in need of repair please contact your local
FLAVIA® Customer Service Officer.
Clean the plug from dust regularly. A build-up of dust on the plug will attract condensation,
which could cause cable damage resulting in fire. Remove the plug and clean with a dry non-
conductive cloth.
The appliance must be earthed. Failure to do so may result in electric shock.
Make sure the plug is correctly inserted in the power socket. An unsafe plug may cause electric
shock or generate heat resulting in fire. Do not use a damaged plug or loose power socket.
230V socket must not be used with other appliances. When used alongside other appliances,
heat generated may result in fire.
Never plug or unplug the appliance with wet hands. This may result in electric shock.
SAFETY AND INSTALLATION GUIDELINES
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13
INSTALLATION OF YOUR FLAVIA® BREWER
Brewer Dimensions
Height - 432mm Width - 252mm Depth - 517mm
A gap of 60mm is required behind the Brewer if it is to be plumbed in.
Electrical Supply
It is important that you have a power supply ready so that we can install your new system quickly
and efficiently.
Plumbed Systems
A plumbed system will need a mains drinking water supply.
i.e. A brass stopcock to BS1010 standard with a 15mm compression outlet or a brass stopcock
with a 3/4 inch BSP male outlet.
Water pressure must be between a maximum of 0.7 MPa (7 bar, 100 psi) and a minimum of 0.1
MPa
(1 bar, 14.5 psi).
Brewer to be connected to cold water supply only.
Your system is supplied with a flexible mains water hose 2 metres in length. This hose should be
used, no old hose-sets should be re-used.
Installing
Please contact customer service or your local FLAVIA® supplier for your brewer to be installed.
•If you are unsure about any installation requirements, consult an electrician and/or a plumber.
•Do not use water that has come from a water softener or contains sodium.
•Install in accordance with local plumbing regulations.
•Jointing compound should not be used in the water supply to the system, as this will affect the drink flavour,
only use PTFE tape.
• Do not locate the water supply above the mains power socket.
•We draw your attention to the requirements of the Water Supply (Water Fittings) Regulations 1999.
You will need to supply a suitable switched electrical supply to meet the requirements for
isolation of electrical equipment.
i.e. A 13 Ampere supply requires 13 Ampere switched socket or a lockable isolator.
Only use a 230V AC single phase power supply.
Use only one system per socket and ensure it is earthed.
Your system comes supplied with a mains lead 2 metres in length. Only this lead should be used,
no old leads should be re-used.
ENG
2
B R E W E R L A Y O U T
1. Enter operator menu (push and hold bottom left and right buttons) (Ref. A)
2. Enter password (default password: press top right button 4 times) (Ref. B)
3. Operator menu (Ref. C)
S E T T I N G U P Y O U R B R E W E R
SWITCHING ON
FILLING WITH WATER
1. Plug your FLAVIA® brewer in
2. Switch on using ON/OFF switch at back
SAFETY AND INSTALLATION GUIDELINES
EXTERIOR
Instructional Panel
Drink Selection
Buttons
Filterpack door
Filler lid
(Unplumbed
Only)
Filterpack Bin /
Filterpack funnel
if on FLAVIA®
Base Cabinet
Coin Refund
button*
Coin Entry Slot*
Pay Module*
Cash box*
Drip tray
*Features dependant upon product configuration
(Ref. A) (Ref. B)
Notice
Notice
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(Ref. C)
(Ref. E)
ENGENG
SAFETY AND INSTALLATION GUIDELINES
We at Mars Drinks are committed to safety in all aspects of our product design, manufacture,
installation and service.
IMPORTANT NOTES
ELECTRICAL CONNECTION
WARNINGS AND GUIDANCE
These warnings are provided in the interests of safety. Please read them carefully and ensure
anyone who is involved with routine cleaning and loading also reads them.
•Ensure that the machine is kept on a level surface.
•This system is for indoor use only. Never place outside, or allow to freeze. If freezing occurs
contact customer service or your local FLAVIA® supplier.
•It is dangerous to change the specification or modify the systems in any way
•Ensure access to the rear of the system can be achieved easily to allow isolation of the
electrical and water supply
•Under no circumstances should you attempt to perform any servicing or repairs on this
system. Inexperienced persons may cause injury or malfunction. Always call customer service
or your local FLAVIA® supplier.
•Do not immerse system in water
•Only clean in specified areas as instructed
•Do not install where a water jet could be used.
•Supervision is required if the system is to be used by young children, aged or infirm persons
•This system contains electronic circuits. Do not flash test.
•Observe recommendations relating to regular inspection and testing of this system under the
“U.K. Electricity At Work” section
•An ambient temperature range of +5°C to +30°C is recommended for system location
•The system is flash tested before it leaves the manufacturing premises. Repeated flash
testing can damage insulation.
•This system contains electronic components. Other tests that are available on portable
appliance testers are Load Test, Earth Leakage Test, and Output Test. These tests are not
required.
•DO NOT FLASH TEST THIS EQUIPMENT
•If the plug is damaged it should be removed from the voltage supply, cut off and disposed of
carefully. NEVER ATTEMPT TO RE-USE.
•If the mains cord or plug is damaged never attempt to replace; contact customer service or your
local FLAVIA® supplier.
•Never attempt to plug in a cut-off plug into a mains socket. Such action may present a shock
hazard.
SYSTEM APPROVALS
This system has been designed and manufactured in accordance with European legislation
relating to Safety and Electromagnetic Compatibility (EMC).
3
PRIMING (INSTALL ONLY)
Fill with water
Jug filled - Fill via filler lid
Use COLD water only to fill.
Plumbed-in - Connect
to mains water at
back of brewer
Note: You cannot brew drinks if you have not primed the
brewer first! The priming cycle fills the boiler with water.
After this, your brewer will be ready for use.
1. Enter operator menu (as per steps 1 - 2 in filling section)
2. Press back / next to select ‘Hot tank control’
3. Press prime to activate
4. Wait until message ‘tanks primed’ appears
5. Press Exit menus
Once water is added, the display will read “WATER HEATING” and the brewer is now ready for use.
4. Press back / next to select ‘water supply’
5. Select plumbed-in or jug filled by pressing Edit + / -
6. Press Exit menus
7.
S E T T I N G U P Y O U R B R E W E R
In order to conserve energy the brewer can be
configured to switch to standby mode after a
specified time of inactivity. To configure the energy
saving mode:
1. Enter Operator menu (push and hold bottom left and right buttons) (Ref. A)
2. Enter password (default password: press top right button 4 times) (Ref. B)
3. Press back / next to display the ‘standby timeout (mins)’ screen (Ref. D)
4. Set time period for brewer to enter standby in minutes by pressing Edit +/-
5. Press Exit menus
If brewer is inactive for the specified time it will enter standby mode. In this mode the boilers will
be switched off and the display will show a standby symbol (Ref. E)
CONFIGURING ENERGY SAVING MODE
(Ref. D)
12
Notice
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11
TROUBLESHOOTING
No messages on display
“CALL OPERATOR”
message flashes
Brewer has been switched
off at back
Brewer disconnected at
socket
•“PACK DOOR TIMEOUT”
•“PACK INJECT
TIMEOUT”
•“PACK EJECT TIMEOUT”
•“TANK FILLING
TIMEOUT”
•“BUTTON STUCK
DOWN”
•“SELECT PAYMENT
SYSTEM”
Switch brewer on using the
ON/OFF switch at back. Ref.
page 2
Put plug back into socket and
switch on at socket
If problem recurs, please call
customer service or your local
FLAVIA® supplier
Enter Operator Menu ref. pages 2,
then press ‘Exit Menus’ to reset
If problem recurs, please call
customer service or your local
FLAVIA® supplier
If your brewer is intended to be
jug filled, then change the ‘Water
Supply’ in ‘Operator Menu’ ref.
pages 2/3, if problem recurs,
please customer service or your
local FLAVIA® supplier
Press all selection buttons to
check movement. If problem
recurs, please call customer
service or your local FLAVIA®
supplier
The ‘Free Vend’ menu is set to
‘Disabled’, Enter ‘Operator Menu’
ref pages 2. Press ‘Edit’ to enable
‘Free Vend’. If problem recurs,
please call your customer service
or your local FLAVIA® supplier
PROBLEM REASON SOLUTION
ENG
4
The operator menu of the brewer can be password
protected to prevent unauthorised access. To set a new
password:
1. Enter operator menu (push and hold bottom left and right buttons) (Ref. A)
2. Enter default password (press top right button 4 times) (Ref. B)
3. Press ‘Start?’ (Ref. F)
4. Enter a unique 4 digit password using the six buttons on the
left and right of the display (Ref. G)
5. Confirm the 4 digit password to reset the menu screen and
activate the new password
6. Press Exit menus
SETTING OPERATOR PASSWORD
•
If a password is lost or forgotten it can only be reset by a service engineer
•
Changing the password is not recommended unless the brewer is being used in conjunction with a paypod to
prevent the brewer being switched to ‘Free Vend’
•
Please contact customer service or your local FLAVIA® supplier in the event of a lost or forgotten password
(Ref. F)
SELECTING YOUR CUP STAND
Low Level : for cups between 94mm and 104mm tall
High Level : for cups up to 94mm tall
Choosing the right cup stand will mean your brewer stays cleaner for longer – the closer the rim
of the cup is to the bottom of the filterpack door, the cleaner your brewer will be. Two cup stands
are supplied. Please fit the appropriate cup stand as follows:
Low Level High Level
S E T T I N G U P Y O U R B R E W E R
1
3
5
2
4
6
(Ref. G)
Notice
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SELECTING YOUR CUP
The use of FLAVIA® paper cups is
recommended. Alternative cups may be used
providing they are of similar proportions and
weigh a minimum of 5g
Minimum weight 5g
(80mm)
(90mm)
(55mm)
1. The use of FLAVIA® paper cups is recommended. Alternative cups may be used providing they
are of similar proportions to ref. H and weigh a minimum of 5g
2. Crockery may be used providing it is of similar shape and proportions to ref. H
3. Use of cups that do not meet the recommended criteria may result in overflow or mess creation
4. For further advice on cups and crockery suitable for use with your brewer please contact
customer service or your local FLAVIA® supplier
Caution
Please be aware that the minimum cup size
for use with a large drink to avoid overflow is
200ml (7floz UK)
(Ref. H)
ENGENG
10
T R O U B L E S H O O T I N G
The sophisticated design of your FLAVIA® brewer makes it very unlikely that anything will go
wrong. However, if faults do develop, you can resolve many of them yourself.
“EMPTY BIN” message
flashes
“CHECK BIN” message
flashes
“ADD WATER” message
flashes
“WATER HEATING”
message flashes
Spillage around the brewer
Cups do not fit
Filterpack door will not
close
Filterpack bin is full
Bin has not been returned
properly
Brewer needs to be filled
The water is heating
The drip tray may have
overflowed.
Wrong height cup stand
Filterpack door not re-
assembled properly
Pull out and empty the filterpack
bin. Clean bin if necessary.
Replace bin
Make sure filterpack bin is
returned
If message still stays on, contact
customer service or your local
FLAVIA® supplier
MANUAL FILL
Ref. pages 2 / 3
PLUMBED FILL
Check water supply is turned on,
and that delivery pipe is not
kinked. Ref. pages 2 / 3
If message stays on for more
than 20 minutes, please switch
off brewer and call customer
service or your local FLAVIA®
supplier
Remove, empty and replace drip
tray ref. page 5. CAUTION –
WATER MAY BE HOT
Two cup stands are provided with
the brewer. Ref. page 4
Remove and replace filterpack
door (check under Weekly Care –
Cleaning Filterpack door for how
to do this)
PROBLEM REASON SOLUTION
5
S E T T I N G U P Y O U R B R E W E R
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Draining is recommended before moving the brewer.
9
BEVERAGE/DRINK OPTIONS
COLLECTING AUDITS
1. Enter operator menu (push and hold bottom left and right buttons) (Ref. A – page 2)
2. Enter password (default password press top right button 4 times) (Ref. B – page 2)
3. Display will say ‘Total Cups’
4. Press ‘Next’ Display will say ‘Free 2-pack Cups’
5. Press ‘Next’ Display will say ‘Free 1-pack Cups’
6. Press ‘Next’ Display will say ‘Total Packs’
7. Press ‘Next’ Display will say ‘Interim Total Packs’ This can be set to zero
8. Press ‘Next’ Display will say ‘Interim Total Cups’ This can be set to zero
D R A I N I N G Y O U R B R E W E R
•Make sure brewer is turned off
1. Remove drip tray and bin
2. Remove bung. CAUTION – WATER MAY BE HOT
3.Allow all water to drain out
4.Replace bung fully
5.Clip drain tube back into place
ENGENG
6
P R E P A R I N G A B E V E R A G E / D R I N K
1
2
Insert coins (pay option only)
Place cup
centrally
on cup
stand and
push back
No change is given. “Insert
coins” will stop flashing once
money is sufficient
Notice
For 2-pack drinks follow screen
prompt and repeat stages 4, 5 6.
3Select
category
Select
drink
4Insert
filterpack
• To vend your drink into a large mug
• Remove drip tray
• Place your mug and follow
steps 3 to 6 as normal
6While your drink is being
freshly filtered / brewed into
your cup, keep hands clear.
5Close
door
LARGE/TRAVEL MUG FACILITY
Notice
Caution
The minimum cup size for use with a large
drink to avoid overflow is 200ml (7floz UK)
Notice
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ENGENG
GENERAL CLEANING
CLEANING THE WATER FILLER FUNNEL
CLEANING THE FILTERPACK DOOR
CLEANING THE CUP DETECT AND AIR DUCT
SANITISING
W E E K L Y C A R E
Use a damp cloth to wipe the outside surfaces and the areas that are exposed inside.
•Do not use strong detergents and take care not to get soapy water into the water tank as
this will affect the drink taste
1. Open filler lid
2. Remove filler funnel assembly
3. Clean them
4. Rinse thoroughly (so no soap
gets into tank)
5. Replace
6. Close the filler flap
1. Grip bottom of filterpack door
2. Use other hand to steady the brewer.
3. Pull sharply from bottom towards you
4. Wash in warm soapy water and rinse
thoroughly
5. Wipe sides of area where door was
6. Replace door – Top first
7. Push bottom of door until you hear
a‘CLICK’
Ensure sensor is wiped clean
and not obstructed
Ensure air duct is clean and
free of debris
•After cleaning, sanitise surfaces with a non-chlorine based anti-bacterial wipe or solution.
• Avoid scented products, as this will affect the drink taste.
8
• Remove filterpack
door to access air
duct
7
D A I L Y C A R E
EMPTYING THE DRIP TRAY
1. Remove drip tray
2. Pull bin forward
3. Empty filterpack bin
4. Clean bin in warm, soapy
water
5. Replace bin
6. Replace drip tray
REFILLING WITH WATER (Manual fill only)
1. Lift the filler lid
2. Fill with water
3. Maximum fill level reached when the red float cap pops up
4. Close the filler flap
EMPTYING THE FILTERPACK BIN
1. Lift out and empty drip tray. CAUTION – CONTENTS MAY BE HOT
2. Separate drip tray and cup stand
3. Clean them in warm soapy water, wipe area left by drip tray
4. Reassemble and replace carefully
WARNING - HANDLE DRIP TRAY AS REF. A
•The brewer does not tell you when the drip
tray is full so make sure you check it regularly
•If filterpack bin fills right up, the “check bin” message will be displayed
•If your FLAVIA® brewer is on a base unit, the “check bin” message will not be displayed
•Only use cold water when refilling
•Take care not to overfill tank
•If tank runs out before water is refilled, the
display will read “ADD WATER”
•If tank is overfilled water will flow out from
underneath filterpack door and into drip tray *
•Take care when removing filterpack bin
•The act of removing the bin resets
the bin counter - Always empty the
bin if removed
Ref. A
* Only applies to models of brewer with an air duct fitted
Notice
Notice
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