Flexabed HI-LOW SL User manual

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Operations Manual
FOR HI-LOW SL BEDS
www.Flexabed.com

CHEERS TO YOU
Congratulations on the purchase
of your new Flexabed!
Your Flexabed was custom built by skilled craftsmen in Lafayette, GA using the same
principles of quality that we have built our reputation on since 1969. Our beds provide
multilevel support inliterally thousands of positions for sleeping, watching television,
reading or simply relaxing.
Should you ever experience technical problems with your Flexabed, simply call our
customer service department at 1-800-648-1256 and we will make sure you are resting
comfortably again in no time!
Please take notice of your bed’s serial number below. If you ever need to call our custom-
er service department, this serial number will allow us to diagnose your issue accurately
and eciently. Your serial number is the number on the rst line of the label below.
2

STEP ONE
Remove any items attached to
the bed for shipping purposes.
First remove the hardware carton that is stapled to the underside of the bed
(Fig.1). The hardware carton contains your hand control, power supply, casters
and/or leg caps, and bed literature. Next, remove the wooden leg pads that are
inserted in to each bed leg. Finally, if you ordered safety rails, remove the rails
from the frame. Each safety rail is zip tied to the bed frame.
STEP TWO
Install your casters/leg caps into each leg.
To install casters, insert the caster into the threaded insert on the bed leg. Next,
using your ngers, thread the caster into the bed leg by rotating the hex nut
(Fig.2a). Once you can no longer use your nger to tighten the caster, use a ½”
wrench to nish tightening the caster in to the bed leg (Fig. 2b). Once the bed is
turned upright, you can lock each caster by depressing the locking lever on each
caster (Fig.2c). It may be easiest to lock the caster using your foot.
If you ordered leg caps instead of casters, insert each leg cap into the threaded
insert on each bed leg. Hand tighten the leg cap in the bed leg until it is ush with
the hex nut (Fig. 3). You can adjust each leg cap as needed to level the bed.
FIG. 1
FIG. 3
FIG. 2A FIG. 2B FIG. 2C
HARDWARE
CARTON
SIDE RAILS
SIDE RAILS
3

STEP THREE
Backup Battery
Each Flexabed power supply is equipped to supply emergency bed lowering capa-
bility via battery power.Emergency battery power is optional—the bed will function
properly with or without batteries in the power supply.Your bed’s power supply is
mounted to the head platform section underneath the bed. The only time it is nec-
essary to remove the power supply from the bed is when you need to access the
battery compartment to change the 9 volt batteries or to replace the power supply
altogether in the event of a part failure. To remove the power supply from the bed,
unscrew the two phillips head screws that secure the power supply to the bed with
a screwdriver. Each power supply is shipped from the Flexabed factory with two
9-volt batteries already installed in the power supply’s battery compartment.We
recommend replacing both of the 9 volt batteries every 12 months. You can replace
the batteries by sliding the battery compartment door to the open position (Fig. 5).
In the event of a loss of electrical power, the emergency battery power will allow
you tolowerthe bed to a at position.Battery backup power does not provide suf-
cient power to raise the bed. If you desire to have the capability toraisethe bed
in the event of a loss of electrical power, you will need an alternative power source
such as a generator.
Your Flexabed is also equipped with an emergency lowering button (Fig 6) that is
located on the control box underneath your bed. In the event that your hand con-
trol is not functional, you can press and hold the emergency lowering button and
FIG. 5 FIG. 6
FIG. 4
MATTRESS RETAINER BAR
MASSAGE
MOTOR (IF
EQUIPPED)
MASSAGE
MOTOR (IF
EQUIPPED)
EMERGENCY LOWERING /
PAIRING BUTTON
HI-LOW
MOTOR
FOOT MOTOR
CONTROL
BOX
HEAD
MOTOR
4

the bed will return to the at position.The emergency lowering button also serves
as the pairing button for syncing the bed to your compatible Bluetooth device or
syncing the control box to a new hand control in the event of a service replace-
ment.Pairing instructions for Bluetooth and remote syncing are covered later in
this manual on page 12.
STEP FOUR
Power Supply & Cables
Your bed’s power supply is mounted to the head platform section underneath
the bed. Insert the electrical plug from the power supply (Fig. 7) in to a standard
110/120 volt household electrical outlet. The power supply has a small indicator
light that will illuminate green if it is properly receiving electrical power. If you
have plugged the power supply in to a wall receptacle and the indicator light does
not illuminate green, you will need to check your cable connections and your wall
receptacle. All electrical and motor cables should already be connected to their
appropriate sources when the bed is shipped from the factory. In the event that
a cable has become disconnected during shipping or installation, refer to “Cable
Connections” on pages 14-16 in this operations manual to reconnect cables.
We strongly recommend that you plug your bed into a surge protector to prevent
damage to the electronics of the bed in the event of a power surge in your home’s
electrical system. Flexabed’s warranty does not cover damages to the bed as the
result of a power surge.
FIG. 7
PLUG INTO WALL
INDICATOR LIGHT
TO HEAD MOTOR
3-WAY SPLITTER
5

6
OPTIONAL
Mattress Retainer Bar
If you ordered a foundation with a standard-sized mattress this step is not necessary
as the mattress retainer bar is installed at the factory. If you ordered a foundation
only or a foundation and a low prole mattress, you will need to install the
mattress retainer bar before using the bed. The mattress retainer bar secures the
mattress in place when the bed is exed and prevents the mattress from sliding o
the foundation. Raising the foot section of the bed with your hand control will make
this installation easier.
Underneath the foot end of the bed, there will be 4 bolts with a wing nut attached.
Unscrew the 4 wingnuts and align the holes on the mattress retainer bar with the
bolts (Fig. 8). Once the mattress retainer bar is properly aligned, hand tighten the 4
wing nuts to the bolts to secure the mattress retainer bar in place (Fig. 9). Place the
mattress retainer bar cover (found in the mattress bag) over the mattress retainer
bar as shown above (Fig. 10).
FIG. 8
FIG. 9
FIG. 10

OPTIONAL
Safety Rails
All Flexabed Hi-Low models come factory equipped with a plate mounting system
at the head and foot sections of the bed to facilitate a quick and sturdy installation
of your Flexabed safety rails. The only tool needed to complete a safety rail installa-
tion is a 9/16” wrench.
1. Raise the head section of the bed to the most upright position using your hand
control. If installing safety rails at the foot section, then also raise the foot sec-
tion to the most upright position. On twin beds, failing to raise the head and/
or foot sections of the bed before installing safety rails can cause serious
damage to your bed and damages caused by improper safety rail installa-
tion is not covered under warranty!
2. After raising the head section to 100%, locate the 2 bolts and nuts on the under-
side of the foundation approximately 1” from the edge of the bed (Fig. 11).
3. Remove the nuts from the bolts using a 9/16th wrench (Fig. 12).
CONTINUED ON NEXT PAGE.
FIG. 11
FIG. 12
7

4. If installing a safety rail at the head section of the bed, place the holes in the
middle of the “L” shaped brackets on to the bolts making sure that the pointed
end of the safety rail points toward the foot end of the bed (Fig. 13). This step
is performed much easier with the assistance of a 2nd person.
5. If installing a safety rail at the foot section of the bed, place the holes in the
middle of the “L” shaped brackets on to the bolts making sure that the pointed
end of the safety rail points toward the head end of the bed (Fig. 14). This step
is performed much easier with the assistance of a 2nd person.
6. Replace the nuts removed in step 3 and tighten them down with a 9/16
wrench (Fig. 15).
Remember: your Flexabed side rail can be lowered to allow for easy entry to
and from the bed. Simply pull UP on the side rail and swivel the side rail to the
lowered position (Fig. 14 & 15).
When installing safety rails on a twin sized Hi-Low bed, the brackets will contact
the metal bed frame when the bed is in the lowered position. This is normal and
does not void your warranty.
If you ordered safety rail covers, be sure to install the cover over the pointed-end
of the safety rail rst (Fig. 16). Pull the safety rail over the back side of the safety
rail by stretching the cover slightly. This will require some force but the cover is
designed to t tight over the safety rail. If you have ordered a safety rail cover set,
you can choose to install your covers to where the storage pocket faces either the
inside or outside of the bed.
FIG. 15FIG. 14
FIG. 13
FIG. 16
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9

10
WIRED &WIRELESS
Hand Controls
USE YOUR SMARTPHONE AS A REMOTE
Simply download the Okin Smart Remote App
and pair your phone with your bed.
Note:If you did not select optional add-ons
with your bed, the buttons will be present
on the hand control but will not function.

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OPTIONAL
Massage System
All Flexabed Hi-Low remotes come with massage operation buttons
whether your bed was ordered with massage or not. If you did not
order a massage option when you purchased your bed then all of
the massage-related buttons will not be operable. If desired, you
can order a massage system from your Flexabed dealer at anytime
for the life of your bed.
To activate the massage system, press the “On/O” button.
This will activate both head and foot massage motors in the
“constant” mode. Both the head and foot massage motors have
three intensity settings: low, medium and high. You can adjust the
intensity setting on either massage motor by pressing the “+” or “-“
button one time for each level of intensity you want to adjust. You
can turn either of the massage motors o by continuing to press
the “-“ button for the motor that you want to deactivate.
To activate the wave massage mode, press the massage wave
mode selector button. Once you press this button, one of the mas-
sage wave mode indicator lights will be illuminated indicating which
wave cycle you have selected. The light on the far left indicates a
longer wave frequency while the button on the far right indicates
a shorter wave frequency. You can change the wave frequency by
pressing the massage wave mode selector button.
OPTIONAL
Underbed Lighting
All Flexabed Hi-Low remotes come with an underbed lighting control
button whether your bed was ordered with underbed lighting or
not. If you did not order underbed lighting when you purchased
your bed then the “Light” button will not be operable. If desired, you
can order an underbed lighting system from your Flexabed dealer.
MEMORY
Positions
Your Flexabed allows you to store 3 of your own custom memory
positions. To program your custom memory position you will need
to do the following:
1. Adjust the bed to the position you want to save to memory
2. Press and hold the “Set” button for 5 seconds until you hear
a beep noise from the control box, then release the button.
3. Press and release the memory button you want to program
(M1, M2 or M3). You should hear a beep noise from the control
box to conrm programming.

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BLUETOOTH
Connectivy
Your Flexabed can be controlled with any compatible Bluetooth
enabled Android or iPhone device. To pair your device to your
Flexabed, perform the following procedures:
1. Activate the Bluetooth pairing mode on your Flexabed control
box by either of these two methods:
• Unplug the bed from your electrical receptacle for at least
60 seconds and then plug the bed back in.
• Locate the quarter-sized pairing button on the side of your
control box located underneath the bed (Fig. 6 on Page 4).
Press the button two times in quick succession.
2. If you have performed Step 1 correctly, the pairing button on
the side of your control box will be illuminated in a blue color.
The button will remain illuminated for 60 seconds. After 60
seconds, the button will ash for an additional 60 seconds. The
control box is in Bluetooth pairing mode only during the 60
seconds when the button is ashing.
3. While your bed is in Bluetooth pairing mode (button ashing
for 60 seconds), activate Bluetooth detection on your compati-
ble device and perform a scan for available devices. You should
see a device named “OKIN-Receiver.” Select the device named
“OKIN-Receiver” and pair it to your device.
SYNCING
Your Hand Control (wireless remote only)
If your bed is equipped with a wireless remote, the remote is
automatically synced to your bed at the factory during the manu-
facturing process. In the event that you order a new replacement
remote or a new control box in the future, you will have to sync the
wireless remote to your control box. To sync a wireless remote to
your control box:
1. Press the quarter-sized pairing button on your control box two
times in quick succession until the blue LED light on the pairing
button is illuminated.
2. Once the blue LED light is illuminated, you have 60 seconds to
pair the remote to the control box. If the LED light starts blink-
ing, you will have to restart the process.
3. While the blue LED light is illuminated, press the head up
button and the at button at the same time. If the pairing is
performed correctly, the pairing button will ash two times
and will make a “beep” sound indicating that the remote and
control box have successfully paired.

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4. Download the Okin Smart Remote App
from your device’s respective app store.
5. Open the app and you should see the home screen (Fig. 17).
6. Swipe the screen to the right for additional functions menu (Fig. 18).
7. Press the gear icon on the lower right to open the the settings
menu (Fig. 18), then press “Select Device” (Fig. 19).
8. Put your bed back in Bluetooth pairing mode (see Step 1) and
while the pairing button is blinking, press “Scan For Devices” in
the app (Fig. 20).
9. You should see “Okin-Receiver” listed under “devices” (Fig. 20).
Press the device labeled “Okin-Receiver.”
10. Once you have selected the device you will be returned to the
app’s home screen where you can control the bed.
There are two menus in the app that allow you to control your bed.
The home screen menu (Fig. 17) contains the basic bed operation
controls; the second menu (Fig. 18) oers additional functions.
Memory 1, 2, and 3.
1. Constant Massage (Tap to increase intensity)
2. Pulse Massage (Tap to increase intensity)
3. Wave Massage (Tap to increase intensity)
1. Settings Menu
2. Remote Lock
3. Under Bed Light
Head Massage +/-
Foot Massage +/-
Massage On/Off
Wave Massage
FIG. 19
Memory 1, 2, and 3.
Bed Flat
Hi-Low Up/Down
Head Up/Down
Unused
Foot Up/Down
All Up/Down
FIG. 17
FIG. 20
APP
STORE
FIG. 18


FIG. 17
FIG. 18
INDICATOR LIGHT
#2 EXTENSION CABLE
CONNECTION
#1 POWER CORD
CONNECTION
TO HEAD MOTOR
3-WAY SPLITTER
#3 TO
CONTROL
BOX
#2 TO FOOT
MOTOR
#1 TO
POWER
SUPPLY
CABLE
Connections
As stated earlier in this manual, all cables are set up and connected
at the factory when your Flexabed is built. However those cables
can become disconnected during the shipping and delivery process.
Also, there may be a point in time during the life of your Flexabed
where you need to replace a component of the motor system. The
purpose of these instructions is to help you properly connect all
cables and connections on your bed to ensure proper operation.
Your bed’s power supply (Fig. 17) is mounted to the head platform sec-
tion underneath the bed. If your bed is not functioning properly, the
rst thing you should check are the connections on the power supply.
Check These Connections
14

15
POWER SUPPLY CONNECTIONS
The power supply (Fig. 17) is mounted to the head platform section
underneath the bed. The power supply is a critical component and is
the rst item that should be checked in the event that your bed is not
operating properly. The power supply is a small black box that plugs
in to your home’s wall receptacle to supply electrical power to the
bed. The power supply has a small indicator light that will illuminate
green if there is power being supplied. If the indicator light is not
illuminated, check the following two connections that are located on
opposite ends of the power supply (Fig. 17).
1. Power cord connection—This is the cable that plugs directly
in to your wall receptacle. Check and make sure the cable is
plugged in securely to the power supply. It is also a good idea
to check your wall receptacle with another appliance (i.e. lamp,
radio, etc) to make sure the receptacle is supplying power.
2. Extension cable connection—This cable runs from the power
supply to the 3-way splitter cable on the head motor. Check to
make sure the cable is plugged in securely to the power supply.
HEAD MOTOR CONNECTIONS
The 2nd place to check and ensure that all cables are properly
connected is the 3 way splitter cable that is connected to the head
motor. Check the following 3 connections (Fig. 18).
1. Male Connector—This is the shortest cable coming out of the
head motor. It has a 2-prong male connector. This connector
should be plugged in to the extension cable that comes from
the power supply.
2. Female Connector—This connector is should be plugged in
to the 2-prong male connector wire that comes from the foot
motor (curly telephone style wire). The foot motor is the only
motor which points towards the foot-end of the bed.
3. 7 Pin Connector—This connector should be plugged in to the
cable that comes directly from the control box that is attached
to the foot motor.

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FIG. 19
CONTROL BOX CONNECTIONS
The control box is the “brain” of your Flexabed which allows the hand control
to communicate with all of the motors on your bed. There are four ports on the
control box. If you have checked all connections on the power supply and the head
motor splitter cable, the next step is to check all connections on your control box
and make sure that the plugs are securely connected to the control box (Fig. 19).
Port 1 (Hi-Low Motor) – This port is where your hi-low motor plugs in.
Port 2 (Unused) – This port is not used. Nothing should be plugged into port #2.
Port 3 (Massage) – This port is the massage system port. Your bed may or may
not be equipped with a massage system depending on if you ordered it or not
when you purchased your bed. If your bed is equipped with a massage system, the
massage 2-way splitter cable should be plugged in to this port. The head and foot
massage motors plug in to the 2-way splitter cable and the cable with the red label
plugs in to the foot massage motor. If your bed is not equipped with a massage
system, then nothing should be plugged in to this port.
Port 4 (Accessory & Wired Remote Port) – This port is used for optional accessory
items such as an LED underbed lighting system and/or a wired hand control. It is
possible that nothing is plugged in to this port if you have a wireless hand control
and did not order an underbed lighting system. The only time that something must
be plugged in to this port is if you have a wired hand control, and in that case the
hand control must be plugged in to this port at all times.
1 2 3 4

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HI-LOW SL BED
Limited Lifetime Warranty
Because Flexabed builds every bed by hand, we stand behind
our product with a great warranty.
This warranty covers the entire bed—each and every component
and design feature (even the mattress!), without exception.
BEST OF ALL
Our warranty is even transferable. It’s not limited to the person
who purchases the bed. So if you sell or give the bed to someone
else, it remains under warranty.
This warranty does not apply to any product subjected to custom-
er misuse, electrical surges, damage in transit or handling by the
delivering agent unless the customer signs the bill of lading with
damages noted, or which, in the opinion of Flexabed, has been
altered or repaired by an unauthorized representative in any way
that aects the reliability or detracts from the performance of the
product. Replacement parts are warranted for the unexpired bal-
ance of the original warranty period. This warranty does not include
responsibility for transportation or handling expenses except those
specied. The foregoing is in lieu of all other warranties, expressed,
implied, or statutory. Flexabed neither assumes nor authorizes any
person to assume for it any other obligation or liability in connec-
tion with the sale of this product.
In order to prove a defect in materials or workmanship, the cus-
tomer will be expected to provide pictures and/or video as pre-
scribed by Flexabed service personnel in order to prove the defect
is not normal wear and tear on the product.
If you experience any problem with your Flexabed at any time
regardless of the stage of your warranty, please contact us and we
will make every eort to help you.

MOTORS AND LIFTING MECHANISM
• During the rst 12 months after purchase, Flexabed will provide in-home parts
and labor at no charge. All parts will be shipped via UPS ground. Any expedited
charges must be paid by the customer.
• After the rst year, any part may be sent to the factory freight prepaid by the
customer for repair, reconditioning or replacement at the factory’s option for
a $100.00 fee plus any shipping charges incurred to ship the part back to the
customer.
MATTRESS AND UPHOLSTERED BASE
• During the rst 12 months after purchase, Flexabed will provide in home re-
pairs or replacement at the factory’s option at no charge provided the defect
is demonstrated to be a defect in materials or workmanship and is more than
normal wear and tear.
• After the rst year of purchase, the mattress and or the upholstered base may
be sent to the factory freight prepaid by the customer for repair, reconditioning
or replacement at the factory’s option for a $100.00 fee and will be returned
freight collect at the customer’s expense.
Note – If the mattress shows unmistakable signs of abuse or
wetting the warranty is void and you will have the option to have
it returned to you as-is freight collect or discarded.
18

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Welcome
We welcome you as a Flexabed owner, and we know
you will enjoy the years of comfort and pleasure your
new Flexabed will provide. Should your bed ever require
service, whether or not the warranty applies, call the
manufacturer at the number below or write to:
Flexabed Inc., P.O. Box 568,
LaFayette, Georgia, 30728
—
1-800-648-1256

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We’re based in friendly LaFayette, Georgia.
1-800-648-1256 | info@exabed.com
www.Flexabed.com