Flexcom TK108A User manual

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Installation and operating instructions
TK108A vehicle, person, package gps tracker
Introduction
In developing the products we offer, the manufacturers have acted with the utmost care and in
accordance with international standards.
Warranty
We offer a 12-month warranty on the products, which is valid from the date of purchase. Keep the
invoice or block you received at the time of purchase and / or the warranty card of the device,
because you can only enforce your warranty claim if you have them. During the warranty period, we
will replace any defective main unit, accessory or software of the product in the event of any defect
attributable to a manufacturing, material or software defect. Subsequent repairs to the device or its
accessories are not permitted by the manufacturer due to the design of the device.
The warranty does not cover a product (or accessory) that has been damaged or rendered inoperable
due to attempts to modify or repair the software, physical impact, poor voltage, improper use.
To ensure proper, effective and safe use of the product, read the instruction manual carefully and
keep it for future reference. Flexcom Kommunikációs Kft. Shall not be liable for any damage, product
damage, short-term or long-term health damage that may occur as a result of use, repair, storage
and transport other than those described in this manual.
Rights, trademarks
© 2019, Flexcom Kommunikációs Kft.
All rights reserved. No part of our printed or online publications may be reproduced, distributed or
transmitted in any form or by any means, including photocopying, recording or other electronic and
mechanical methods, without the prior written permission of the publisher. To obtain a permit,
contact your dealer:
Contact
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Flexcom Communication Ltd.
2151 Fót, Szent Imre str. 94. HUNGARY
Email: [email protected]
Website: https://nyomkovetes.net
Office
2151 Fót, Dózsa György str. 34. HUNGARY
Phone: [phone]
Mobile 1: [phone]
Mobile 2: [phone]
Phone service: (Monday-Thursday) 9.00–15.00
Every effort has been made to ensure that the information in our documents is accurate. Flexcom
Kommunikációs Kft. Is not responsible for typographical errors and misspellings.
Flexcom GPS Tracking Solutions, GPS Positioning System, Nyomkovetes.net is a registered trademark
and domain name of Flexcom Kommunikációs Kft. In Hungary. Other company and product names
mentioned herein may be trademarks of their respective companies.
Protection of personal data
The product is a complete product as a combination of hardware and software components. For safe
and correct use, proceed as described in this manual during installation and use. Keep the device or
software out of the reach of unauthorized persons. Our company provides all technical and regulatory
conditions to ensure that data management complies with legal requirements and that your data does
not fall into unauthorized hands. We accept no liability for damage resulting from unauthorized use of
the product and software.
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Formats and notations
The following style settings are used in descriptions, guides, and other documents:
Bold text Name of product components, instructions, options, processes, services, user interface
elements.
Italic text Links to other publications, emphasis.
Courier text System messages, internet addresses, document names.
Warning and cautionary signs:
Tips, advice, ideas.
Document download option.
General attention to information about the product or its operation.
Indication of situations with a lower risk to the user or the product (minor injuries,
inconveniences).
Indication of situations which present a higher risk to the user (serious injury, possibly
death) or which may cause damage or destruction of the product.
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Product Description
The device combines several functions of accurate positioning, safety, monitoring, emergency alarms
and full tracking. It supports SMS / GPRS / Internet data transfer functions and can be widely used in
many areas of location-based services, traffic safety and management.
Based on its design and mounting, the device was designed by the manufacturer primarily for
tracking (land, water or air) vehicles - as a result, its users are primarily the owners and drivers
operating the vehicles. The device is based on the GSM / GPRS network and GPS satellite positioning.
You can track your device using SMS messages or a web application.
Settings that affect the operation of the device can only be changed from another device
(smartphone, computer) using the appropriate application or SMS commands - so users can be sure
that the device always works according to the parameters they specify.
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How to use
After inserting a SIM card and setting up via SMS or a mobile phone or PC application, the device is
connected to the vehicle's electrical system. Once turned on, the GPS receiver and SIM card will
automatically connect to the GPS and GSM networks (if available) and begin collecting position data,
which can be queried using SMS or an Internet application.
To use the features of your device, you need a SIM card, similar to a mobile phone. The device
communicates with the mobile service provider's network via SIM card, SMS or mobile phone or PC
applications.
After inserting the SIM card and charging the battery or connecting it to the vehicle, you can make
the necessary settings by sending an application or SMS (eg entering the device ID name, frequency
of sending GPS position data, etc.).
When switched on
The device continuously registers position data, which can be queried with SMS commands at a
limited level.
If you have a software subscription, the device sends the position data to the software service
center - the processed results (eg map route display, route event list, real-time tracking) - can
be viewed in the phone or computer application.
The subscription software provided by the distributor for the device greatly expands the range of
features of the device. These extensions are only available in the mobile or PC application.
You will find detailed information on the installation, use, maintenance and decommissioning of the
device in the following sections of the documentation.
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Technical parameters
Physical characteristics
Parameter Value
Dimensions (mm) W: 106, L: 94, H: 37.5
Weight (g) 343
Humidity 5% to 95% (non-condensing)
Water resistance IP67
Operating temperature -20C to + 55C
Storage temperature -40C to +85C
Memory
Parameter Value
Built-in None
TF card Yes
Energy supply
Parameter Value
Battery Li-ion polymer 3.7V 10000mAh
Charging current max. 2A
Charging time 7-9 hours
Operating time
Parameter Value
Standby time 180 days
Network
Parameter Value
GNSS GPS / LBS
Type of data traffic GSM / GPRS (2G)
SIM card Nano
GSM frequencies 850, 900, 1800 and 1900 MHz
GSM chip CB900
GSM signal strength measurement Yes
GPS chip NS1315
GPS sensitivity -165 dbm
GPS accuracy 5 m
Communication
Parameter Value
SMS Yes
TCP Yes
Sensors
Parameter Value
Vibration sensor Yes
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Interface
Parameter Value
GSM antenna Internal
GPS antenna Internal
Built-in microphone Yes
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Troubleshooting and repair
Conditions for safe use of devices
Information for people with long-term health problems or disabilities
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications.
Their casing is made of plastic or metal, which currently has no known health risk (e.g., toxic or
allergenic effects).
Technical service life of products
If the device contains a battery, its life is usually approx. 3 years.
If you find that the operating time is significantly reduced, replace the battery as soon as
possible to avoid malfunction.
Have the battery replaced by a qualified service technician - contact your product dealer for
information.
Possible problems with proper use
Cracks, breaks or deformation of the cabinet may cause skin injury or injury to the user's hands.
Restrictions on the use of products
Do not use the products under water or expose them to strong water jets or excessive vibration.
Maintenance
The products do not require regular technical maintenance.
Disconnect the device from the charger before cleaning. Do not use abrasives or cutting or
abrasive tools for cleaning.
Decommissioning
Products do not contain harmful, toxic substances.
Their internal components, outer casings and accessories are not made of or only slowly
degradable materials - they must be treated in accordance with the appropriate waste disposal
procedure.
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Identifying problems and possible solutions
Symptom Possible cause Solution
The device does not turn
on or turns off
immediately after turning
it on.
The battery may be
exhausted. Charge the battery.
Phone calls and / or SMS
communication between
the device and the phone
do not work.
No GSM connection.
Check the strength of the GSM connection. If the
LED is solid amber, there is no connection to the
service provider's network. You may be in a
shaded area - change position.
The SIM card is
defective or there is a
contact error.
Remove the SIM card, or clean it with a soft
eraser or stylus and reinsert it. If it still does not
work, have it tested by a professional (eg a
mobile service provider).
Phone application
services do not work.
Your device, phone or
none of them have a
GPS satellite and / or
GSM / Wifi connection.
Check GPS, GSM and wifi connection. If the LED
is solid yellow or blue, there is no satellite and /
or mobile service connection. Also check the wifi
connection on your phone. Look for a place that
is not shaded by trees, buildings, or other
landmarks, or a place where the signal strength
is higher.
Service provider system
error
If you do not find a problem with the above,
there may be a system error with your telephone
application provider.
APN setting error Check the APN settings of the tracking device.
The device does not
respond to SMS
commands
There may be an
incorrect SIM card in
your device.
A card with voice call, SMS and GPRS data traffic
is required for the device to work properly.
SMS mode works, but the
app does not.
The device may be in
sleep mode.
Check the operation of the device. For example:
send an alarm SMS to the device (see Chapter
5).
Troubleshooting and warranty repair
If you can identify the error based on the above or the recommended solution does not work, contact
your dealer:
Contact
Flexcom Communication Ltd.
2151 Fót, Szent Imre str. 94. HUNGARY
Email: [email protected]
Website: https://nyomkovetes.net
Office
2151 Fót, Dózsa György str. 34. HUNGARY
Phone: [phone]
Mobile 1: [phone]
Mobile 2: [phone]
Phone service: (Monday-Thursday) 9.00–15.00
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During the warranty period, if the conditions of the warranty have not been violated, the distributor
will take care of the professional investigation of the cause of the failure, repair of the error or
replacement of the device.
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Decommissioning
Disposing and destroying the device
If you decide to stop using the appliance, do not throw it away with the normal household waste. The
device is a complex structure and its components contribute to environmental problems to varying
degrees.
The device has a printed circuit board made of copper, an epoxy resin based board, which is
coated with gold in places. It is made using gallium arsenide, antimony, beryllium, brominated
flame retardants, cadmium, lead, nickel, palladium, silver, tantalum and zinc, of which flame
retardants and lead are the most dangerous to the environment.
Copper, cadmium, nickel and zinc were used to make the battery.
The cover is made of polycarbonate plastic, which is difficult to recycle, its material may also
contain brominated flame retardants, which are particularly dangerous for the environment.
The charging cable consists mainly of plastic-coated copper wires, but may also contain gold,
cadmium and brominated flame retardants.
In case of improper handling, the above substances are more or less harmful to the environment.
Therefore, if you dispose of the device, dispose of the device as electronic waste, hand it in to a
specialist waste disposal service or dispose of it in a container for the collection of this type of waste.
Disposal of packaging
The packaging of the device (box and inner packaging materials) was made using paper and various
plastics. The box paper, the internal sealing profile and the bags protecting the device should be
disposed of as plastic waste.
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