FLIR SyncroIP Camera Series Mounting instructions

SyncroIP Series IP Cameras
Software Manual
formerly
www.digimerge.com
Copyright © 2013 Digimerge Technologies Inc., a FLIR Company
Instruction Manual
English Version 1.0
www.flir.com/security

i
TABLE OF CONTENTS
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Web Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Internet Explorer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safari Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
PTZ Controls (PTZ Cameras Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
PTZ Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Goto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Profile Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Zoom and Focus (Motorized Lens Cameras Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
TCP-IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
PPPoE (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
IP Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
SMTP (Email) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
SNMP (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Multicast (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
IEEE802 (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
QOS (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Video Detect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Video Masking (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Alarm (Cameras with Alarm I/O Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
No SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Capacity Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
SD Card Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Disconnection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
IP Conflict . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

ii
Record Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Snapshot Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Holiday Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Destination - Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Destination - Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Destination - FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Record Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
General - Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Import/Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Auto Maintain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Playback (Cameras with microSD Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Backing up Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Upgrade Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installing a Firmware Upgrade Over the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installing a Firmware Upgrade Over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
FLIR SyncroIP Central Management Software For PC . . . . . . . . . . . . . . . 41
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing FLIR SyncroIP CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Adding an IP camera from the Local Area Network (LAN) . . . . . . . . . . . . . . . . . . . . . 42
Adding an IP camera using a DDNS address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
CMS Live Viewing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Running Tasks and Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configuring E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Opening Cameras from E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configuring the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring CMS Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Changing the CMS Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Adding User Accounts to the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Multi-Monitor Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Opening Cameras in Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Managing Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Smartphone and Tablet Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connecting to your IP camera on an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

iii
Viewing Videos with Local File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Playback Mode on iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Connecting to your IP camera on an iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using Playback Mode on iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Compatible Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Connecting to your IP Camera on an Android Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Viewing Snapshots and Videos with Local Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Using Playback Mode on Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Connecting to your IP Camera on an Android Tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Using Playback Mode on Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

1
OVERVIEW
This manual covers the following topics related to your FLIR SyncroIP camera:
• Web browser configuration interface (page 2).
• Firmware update tool (page 38).
• PC CMS Software (page 41).
• Smartphone / tablet apps (page 56).
Notes
• For physical installation instructions, please refer to the Quick Connection Guide for your
camera model.
• The following models have a different web interface and supporting software: DND13TL2,
DNB14L2, DNB13TL2, DNV14TL2, DNE14TL2. For instructions, please refer to the respective
manual for these cameras.

2
Web Configuration Interface
WEB CONFIGURATION INTERFACE
The camera includes a built-in web interface that can be accessed using a web browser.
Supported Browsers
• Google Chrome, Mozilla Firefox, and Apple Safari® (via Webplugin)
• Microsoft Internet Explorer® 8.0 or later, 32-bit version (via ActiveX®)
Internet Explorer Setup
1. Open Internet Explorer and enter the camera’s IP address in the address bar in the following
format: http://IP address:HTTP Port .
• For example:
http://192.168.0.100:80
2. A notification bar appears asking if you would like to install ActiveX® plugins. Click Install or
Allow to install the plugins.
Click Allow or Install
3. Enter the camera user name (default: admin) and password (default: admin) and click Login.
Enter user name (default: admin)
Enter password (default: admin)
Safari Setup
1. Open Safari® and enter the camera’s IP address in the address bar in the following format:
http://IP address:HTTP Port .
• For example:
http://192.168.0.100:80
2. Enter the camera user name (default: admin) and password (default: admin) and click Login.
Enter user name (default: admin)
Enter password (default: admin)

3
Web Configuration Interface
3. Click Please click here to download and install the plug-in.
4. Double-click webplugin.pkg in the downloads list to install. Follow the prompts to install.
Double-click to install the
plugin
NOTE: If video from the camera does not appear after installation, quit Safari by right-clicking
on the Safari icon in the dock and then selecting Quit. Then restart Safari and log back into your
camera.
Live View
Upon login, the web interface opens to the Live View.
NOTE: Some functions are not available on all IP camera models, based on the features
available.
1. Stream/Protocol Select: Allows you to select the video stream and protocol used in Live View.
• Main Stream: Click to view the Main Stream. The Main Stream provides better picture quality
and resolution, but requires higher bandwidth.
1
2
3
4

4
Web Configuration Interface
• Sub Stream: Click to view the Sub Stream. The Sub Stream is recommended for better
performance when viewing the camera remotely.
• Protocol: Select the protocol that will be used to stream video: TCP or UDP.
NOTE: Multicast is not supported.
2. Video Display Controls
• Color Settings: Click to open color settings.
• Original Size: Click to view the video in its original size. This depends on the resolution
and if you are viewing the Main Stream or Sub Stream.
• Full Screen: Click to view the video in full screen. Double-click or press ESC to exit full
screen.
• Width/Height Ratio: Click select Original to use the original proportions of the image or
Adaptive to adapt the image proportions to the size of the screen.
• Realtime/Fluency: Click to select Realtime, Normal, or Fluency.
• PTZ Controls (PTZ cameras only): Click to hide/show PTZ camera controls. For details,
see “PTZ Controls (PTZ Cameras Only)” on page 5.
3. Menu Tabs
• Live: Click to access Live View.
• Playback: Click to playback video from the camera’s microSD card (cameras that support
microSD only).
• Setup: Click to setup camera functions.
• Alarm: Click to configure alarms.
• Logout: Log out of the camera.
4. Live View Functions
• Alarm Output: Click to activate an alarm output device connected to the camera (cameras
with alarm I/O only).
• Digital Zoom: Click to activate digital zoom mode. Then, click-and-drag in the video area
to select an area to zoom in.
Brightness
Contrast
Hue
Saturation

5
Web Configuration Interface
• Snapshot: Click to save a snapshot from the camera to your computer hard drive. To
configure the folder where snapshots are saved, see “Path” on page 14.
NOTE: Depending on your computer’s security settings, you may need to run your browser as
administrator to save snapshots or manual recordings.
• Triple Snapshot: Save the next three frames from the camera as snapshots.
• Manual Record: Click to start manually recording live video to your computer hard drive.
Click again to stop recording. To configure the folder where manual recordings are saved, see
“Path” on page 14.
• Manual Focus (motorized lens cameras only): Click to display the AF Peak and AF Max
parameters for auto focus. The closer AF Peak and AF Max are, the better the focus effect is.
To configure auto focus, see “Zoom and Focus (Motorized Lens Cameras Only)” on page 11.
• Audio Output: Click to mute/un-mute audio coming from the camera (audio-enabled
cameras only; must have self-powered microphone connected to the camera).
• Intercom: Click to activate the intercom to the camera (audio-enabled cameras only; must
have amplifier or speakers connected to the camera.
• Help: Click to access the built-in help file.
PTZ Controls (PTZ Cameras Only)
From Live View, click to open the PTZ control panel.
PTZ Control Panel
Click the arrows to move
the camera
Click middle button and
then click and drag on the
video to move the camera
Adjust the camera speed
Adjust the zoom
Adjust the focus
Adjust the iris
Scan
You can use the Scan function to have the camera move automatically between two points.
To configure scan function:

6
Web Configuration Interface
1.
Set up Scan
Save right position
Save left position
Start Scan
Select Scan
Select Scan under PTZ Settings.
2. Click Set.
3. Move the camera into the desired left position and then click Set Left to save.
4. Move the camera into the desired right position and then click Set Right to save.
5. Click Save.
6. Click Start to start the Scan.
Preset
You can save preset positions in the camera to recall them later.
To save presets:
1. Select Preset under PTZ Settings.
Select Preset
Enter the preset number
Go to preset
Save preset
Delete preset
2. Enter the number of the preset you would like to save.
3. Move the camera into the desired position.
4. Click Add to save the preset.
To go to a preset:
1. Enter the number of the preset you would like to go to.
2. Click Goto.
To delete presets:

7
Web Configuration Interface
1. Enter the number of the preset you would like to save.
2. Click Del.
Pattern
You can use the pattern function to record a series of camera movements to recall later.
To save a pattern:
1. Select Pattern under PTZ settings.
Select Pattern
Enter pattern number
Start/stop pattern
Start recording pattern
Delete pattern
Configure pattern
Stop recording pattern
2. Enter the number of the pattern you would like to save.
3. Click Add.
4. Click Start Rec. Use the PTZ controls to save a series of movements.
5. When you finish recording the pattern, click Stop Rec.
To run a pattern:
• Click Start.

8
Web Configuration Interface
Goto
The Goto function allows you to move the camera to a position with specified parameters.
To move the camera to a specified position:
1. Select Goto under PTZ settings.
2. Enter the Horizontal Angle you would like to move the camera to between 0~3550.
3. Enter the Vertical Angle you would like to move the camera to between 0~900.
4. Enter the Zoom level between 1~128.
5. Click Goto to go to the specified position.
Select Goto
Set horizontal angle
Set vertical angle
Set zoom level
Click to goto position

9
Web Configuration Interface
Setup
The Setup menus allow you to configure camera settings.
Camera
Conditions
The Conditions menu allows you to configure the image sensor settings for the camera. As you
make adjustments, the effects will be shown in the video display.
NOTE: Some settings described below may not be available, depending on the features of your
camera model.
To configure the image sensor settings:
1. Configure the following:
• Profile: Select the camera settings profile you would like to configure: Day, Night, or Normal.
• Brightness: Adjust the brightness of the image between 0and 100.
• Contrast: Adjust the contrast of the image between 0and 100.
• Saturation: Adjust the color saturation of the image between 0and 100.
• Sharpness: Adjust the sharpness of the image between 0and 100. Higher sharpness will
make edges in the image clearer, but may increase noise in the picture.
• Anti-flicker: Select the anti-flicker mode depending on the environment:
• Outdoor: The system will use the exposure mode to adjust for lighting.
• 50Hz: The system will compensate for lighting using 50Hz AC power (i.e. for Europe).
• 60Hz: The system will compensate for lighting using 60Hz AC power (i.e. for North
America).
• Exposure: Select the exposure mode.
• Auto: The system will automatically adjust the brightness and exposure based on the
environment.
• Low Noise: The system will automatically adjust the gain to reduce the amount of noise
in the image. Set the minimum and maximum Gain Scope. Increasing the max gain will
increase the noise reduction.

10
Web Configuration Interface
• Low Motion Blur: The system will automatically adjust the shutter to reduce motion
trails in the image. Set the minimum and maximum Shutter Scope.
• Manual: Configure manual exposure settings. Configure the Shutter Regulate and Gain
Scope.
• Profile: Select the white balance mode.
• Auto: Automatic white balance.
• Sunny: White balance mode for daylight.
• Night: White balance mode for night time.
• Customized: Manual white balance. Use the sliders to configure the Red Control and
Blue Control.
• Auto Iris (auto iris cameras only): Select ON to enable auto iris or OFF to disable auto iris.
• Day & Night: Select one of the following day / night modes.
• Color: Camera will be in day mode at all times.
• Auto: Camera will automatically change between day and night mode based on the
lighting.
• B/W:Camera will be in black and white at all times.
• BLC Mode: Select one of the following modes:
• BLC (Backlight Compensation): The camera automatically adjusts the exposure for a
clearer image in the darkest areas of the video. Click Default to use default settings or
Customized to adjust the BLC area. The darker the area you select, the brighter the
image will be.
• WDR(WideDynamic Range):The camera compensates for changes in brightness across
the image to enhance the picture quality of both light and dark areas. Adjust the WDR
level between 1and 100.
• HLC (Highlight Compensation): The camera dims the brightest areas of the image to
make them clearer. Adjust the HLC level between 1and 100.
• Off: Disable this function.
• Mirror: Select ON to flip the camera left and right.
• Flip: Select one of the options to flip the image or No Flip to disable. Note that 90° rotations
are not supported if the Main Stream is set above 720p resolution.
2. Click Saveto save changes. Click Cancel to return to last saved configuration. Click Default
to return to factory defaults.
Profile Management
The Profile Management tab allows you to set which Condition Profile to use at what times.
To configure the condition profile:
1. Select one of the following options:

11
Web Configuration Interface
• Normal: Camera will use the Normal profile at all times.
• Full Time: Select the profile the camera will use at all times.
• Schedule: Configure a schedule that the camera will use for Day (yellow) and Night (black)
profiles. Click and drag in the time bar to set the schedule.
2. Click Save to save changes.
Zoom and Focus (Motorized Lens Cameras Only)
For motorized lens cameras, you can use the Zoom and Focus tab to adjust the lens.
• Zoom: Click +/- or use the slider to adjust the zoom level.
• Focus: Click +/- or use the slider to adjust the focus.
• Auto Focus: Click to have the camera automatically adjust the focus to the currently selected
zoom level.
NOTE: Adjustments in this menu are automatically saved.

12
Web Configuration Interface
Video
The Video menu allows you to configure the encoding settings for the camera. Video settings are
divided into Main Stream and Sub Stream.
To configure video quality settings:
1. Check Enable under Sub Stream to enable the sub stream or uncheck to disable.
2. For the Main Stream and Sub Stream, configure the following:
• Code Stream Type: For the Main Stream, select General to configure settings when motion
is not detected or Motion to configure settings when motion is detected.
• Encode Mode: Select the encoding type: H.264 (Main H.264 profile), H.264H (High Profile
H.264), H.264B (Baseline H.264 profile), MJPEG.
NOTE: A much higher bitrate and faster connection is required to maintain image quality using
MJPEG. It is recommended to use H.264 unless you have special requirements.
• Resolution: Select the desired resolution for the video stream. There is a different
recommended bit rate depending on the resolution selected.
NOTE: You may not set the resolution above 720p if the Flip function is activated.
• Frame Rate (FPS): Select the desired frame rate for the video stream between 1and 30 FPS.
• Bit Rate Type: Select CBR (Constant Bit Rate) or VBR (Variable Bit Rate). If you select VBR,
you can select the Video Quality between 1(lowest) and 6(best).
• Reference Bit Rate: Recommended bit rate range based on the resolution and frame rate
settings you have selected.
• Bit Rate: Select the desired bit rate for each video stream or select Customized and enter the
bit rate in Kbps.
• I Frame: Select the interval for I frames. It is recommended to select 2 unless you have special
requirements.
3. Under Watermark Settings, check to enable watermark to protect against video tampering.
4. Under Watermark Character, enter the desired watermark text.
5. Click Saveto save changes.

13
Web Configuration Interface
Snapshot
The Snapshot menu allows you to configure images quality settings for snapshots.
To configure snapshots:
1. Configure the following:
•Snapshot Type:SelectGeneral toconfiguresnapshots taken usingscheduledrecording.Select
Event to configure snapshots activated by alarms.
• Image Size: The image size of snapshots is the same as the resolution for the stream selected.
• Quality: Select the image quality for snapshots between 1(lowest) and 6(highest).
• Snapshot Stream: Select Main Stream to take snapshots from the Main Stream or Sub Stream
to take snapshots from the Sub Stream.
• Interval: Select the interval between snapshots between 1and 7seconds.
2. Click Saveto save changes.
Overlay
The Overlay tab allows you to configure the OSD text on the camera video display.
To configure the OSD:
1. Check Privacy Masking to enable privacy masking. Then, click Setup to configure privacy
areas. You may have up to 4 privacy areas.
• Click the corners of a privacy area to adjust the size of the privacy area.
• Right-click to delete the currently selected privacy area.
• Click and drag outside of the privacy areas to create a new privacy area.
• Click Save to save changes.
2. Under Channel Title, check to show the channel title. Click Setup to enter a custom channel
title.
3. Under Time Title, check to show the time. Click Setup and then check Week Display to show
the day of the week.

14
Web Configuration Interface
4. Under Location, check to add a custom message, and then click Setup to enter a custom
message up to 5 lines.
5. Click Saveto save changes.
Path
The Path tab allows you to configure the folder where snapshots and manual recordings are
saved.
To configure the recording and snapshot folder:
1. Configure the following:
• Snapshot Path: The folder on your hard drive where snapshots are stored. Click Browse to
select a different folder.
• Record Path: The folder on your hard drive where manual recordings are stored. Click Browse
to select a different folder.
2. Click Saveto save changes.
Network
TCP-IP
The TCP-IP menu allows you to configure the camera for DHCP or Static IP addressing.
To configure IP address settings:
1. Under Host Name, enter the Host Name for the camera up to 32 characters.
2. Under IP Version,select IPV4 or IPV6.

15
Web Configuration Interface
3. Under Mode, select Static or DHCP. If you select Static, configure the IP Address, Subnet
Mask, Default Gateway, Preferred DNS Server, and Alternate DNS Server.
4. Click Save to save changes.
Connection
The Connection menu allows you to configure the camera ports and maximum connections to the
camera. You must port forward the HTTP (default: 80) and TCP (default: 35000) port numbers on
your router to enable remote connection to your camera
NOTE: If you are not using an and are setting up multiple cameras in the same network for
remote access, you must assign unique TCP and HTTP ports for each camera. Two cameras
cannot share the same port number.
To configure connection settings and ports:
1. Under Max Connection, enter the maximum number of devices that can connect to the
camera at the same time between 1and 20.
2. Configure the following port settings:
• TCP Port: Enter the TCP (Client) Port number (default: 35000). The TCP port is used to stream
video to remote computers or mobile devices. The TCP Port must be port forwarded to enable
remote connection to your camera.
• UDP Port: Enter the UDP Port number (default: 37778). The UDP Port is used for special
applications only.
• HTTP Port: Enter the HTTP Port (default: 80). The HTTP Port is used to access the camera’s
web interface. The HTTP Port must be port forwarded to enable remote access.
NOTE: If you change the HTTP Port to anything other than 80, you must enter colon (:) and the
HTTP port in your web browser to access the camera (e.g.
http://tomsmith.myddns-flir.com:85 ).
• RTSP Port: Enter the RTSP Port (default: 554). The RTSP Port is used for special applications.
3. (Optional) To enable HTTPS, check HTTPs On. To connect to the camera using HTTPS, you
must forward the HTTPS port (default: 443) on your router. You must also connect to the
camera using the following format:
• https://IP or DDNS address:HTTPS Port
• For example: https://tomsmith.myddns-flir.com:443