Flyingvoice FTA5111 User manual

Flyingvoice Network Technology Co., Ltd. I/IV
Version 1.0.0
Sep. 2021

Flyingvoice Network Technology Co., Ltd. II/IV
Copyright
Copyright © Flyingvoice Network Technology CO., LTD.
Copyright © Flyingvoice Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express
written permission of Flyingvoice Network Technology CO., LTD. Under the law, reproducing
includes translating into another language or format.
When this publication is made available on media, Flyingvoice Network Technology CO., LTD.
gives its consent to downloading and printing copies of the content provided in this file only
for private use but not for redistribution. No parts of this publication may be subject to
alteration, modification or commercial use. Flyingvoice Network Technology CO., LTD. will not
be liable for any damages arising from use of an illegally modified or altered publication.
Trademark
Flyingvoice®, the logo and the name and marks are trademark of Flyingvoice Network
Technology CO., LTD, which are registered legally in China, the United States, EU (European
Union) and other countries.
All other trademarks belong to their respective owners. Without Flyingvoice’s express written
permission, recipient shall not reproduce or transmit any portion hereof in any form or by any
means, with any purpose other than personal use.
Warranty
1. Warranty
The specifications and information regarding the products in this guide are subject to change
without notice. all statements, information, and recommendations in this guide are believed
to be accurate and presented without warranty of any kind, express or implied. users must
take full responsibility for their application of products.
2. Disclaimer
Flyingvoice network technology co., ltd. makes no warranty of any kind with regard to this
guide, including, but not limited to, the implied warranties of merchantability and fitness for
a particular purpose. Flyingvoice network technology co., ltd. shall not be liable for errors
contained herein nor for incidental or consequential damages in connection with the
furnishing, performance, or use of this guide.
3. Limitation of Liability
Flyingvoice and/or its respective suppliers are not responsible for the suitability of the
information contained in this document for any reason. The information is provided “as is”,
and Flyingvoice does not provide any warranty and is subject to change without notice. All
risks other than risks caused by use of the information are borne by the recipient. In no event,
even if Flyingvoice has been suggested the occurrence of damages that are direct,
consequential, incidental, special, punitive or whatsoever (Including but not limited to loss of
business profit, business interruption or loss of business information), shall not be liable for
these damages.

Flyingvoice Network Technology Co., Ltd. III/IV
End User License Agreement
This End User License Agreement ("EULA") is a legal agreement between you and Flyingvoice.
By installing, copying or otherwise using the Products, you: (1) agree to be bounded by the
terms of this EULA, (2) you are the owner or an authorized user of the device, and (3) you
represent and warrant that you have the right, authority and capacity to enter into this
agreement and to abide by all its terms and conditions, just as if you had signed it. The EULA
for this product is available on the Flyingvoice Support page for the product.
Patent Information
China, the United States, EU (European Union) and other countries are protecting one or more
patents of accompanying products and/or patents being applied by Flyingvoice.
Technical Support
Visit www.flyingvoice.com for product documents and FAQ, or contact Flyingvoice by email
at [e-mail]. We’ll offer the help you need.

Flyingvoice Network Technology Co., Ltd. IV/IV
GNU GPL INFORMATION
Flyingvoice ATA firmware contains third-party software under the GNU General Public License
(GPL). Flyingvoice uses software under the specific terms of the GPL. Please refer to the GPL
for the exact terms and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in
Flyingvoice products can be downloaded online:
https://www.flyingvoice.com/download/gpl.html
Risk Warning Statement
This risk warning statement contains a summary of external network servers that FTA5111 will
access under its factory settings in order to obtain necessary service support. If you want to
prohibit these accesses based on security considerations, you can disable them through the
web management page.
Number
Server Domain Name
Description
Factory Setting
1
https://prv3.flyingvoice.ne
t:442
Flyingvoice Provision web management
configuration server
Disable
2
http://acs3.flyingvoice.net:
8080
Flyingvoice TR069 web management server
Disable
3
clock.fmt.he.net
NTP server
Enable
4
cn.pool.ntp.org
NTP Secondary server
Enable

Table of Contents
Flyingvoice Network Technology Co., Ltd. I/III
Table of Contents
About This Guide.................................................................................................................................................6
Getting Started with Your ATA .......................................................................................................................7
Hardware Overview ...................................................................................................................................7
FTA5111 Hardware...........................................................................................................................7
LED Indicator ......................................................................................................................................7
Hardware Installation.......................................................................................................................8
Documents..........................................................................................................................................9
Basic Features .................................................................................................................................................... 10
ATA initialization...................................................................................................................................... 10
ATA Status ................................................................................................................................................. 10
Basic Network Setting............................................................................................................................ 11
Static IP.............................................................................................................................................. 11
DHCP.................................................................................................................................................. 12
PPPoE................................................................................................................................................. 13
Configuring SIP trunk............................................................................................................................. 15
SIP trunk register............................................................................................................................ 15
PSTN setting .................................................................................................................................... 15
Call Route ......................................................................................................................................... 16
Configuring FXS....................................................................................................................................... 17
SIP Accounts .................................................................................................................................... 17
Basic Calls ......................................................................................................................................... 19
Directly IP calls ................................................................................................................................ 19
Call Hold............................................................................................................................................ 19
Blind Transfer................................................................................................................................... 20
Attended Transfer.......................................................................................................................... 20
Conference....................................................................................................................................... 20
Advanced Web Configuration...................................................................................................................... 21
Login............................................................................................................................................................ 21

Table of Contents
Flyingvoice Network Technology Co., Ltd. II/III
Status........................................................................................................................................................... 21
System status................................................................................................................................... 21
LAN Host........................................................................................................................................... 24
System Log....................................................................................................................................... 24
Network...................................................................................................................................................... 26
WAN ................................................................................................................................................... 26
LAN ..................................................................................................................................................... 32
VPN..................................................................................................................................................... 35
DMZ.................................................................................................................................................... 35
DDNS.................................................................................................................................................. 36
QoS ..................................................................................................................................................... 36
Port Setting ...................................................................................................................................... 36
Routing.............................................................................................................................................. 37
Advanced.......................................................................................................................................... 38
FXO............................................................................................................................................................... 38
SIP........................................................................................................................................................ 38
FXO ..................................................................................................................................................... 43
Call Route ......................................................................................................................................... 44
Dial Plan (SIP->FXO)..................................................................................................................... 45
Change Number(FXO->SIP) ...................................................................................................... 46
Dial Plan Syntactic.......................................................................................................................... 47
FXS................................................................................................................................................................ 47
Line1................................................................................................................................................... 48
SIP Settings....................................................................................................................................... 53
VoIP QoS........................................................................................................................................... 55
Preferences....................................................................................................................................... 56
Dial Rule ............................................................................................................................................ 60
Phone Book...................................................................................................................................... 62
Call Log.............................................................................................................................................. 63

Table of Contents
Flyingvoice Network Technology Co., Ltd. III/III
Security ....................................................................................................................................................... 64
Filtering Setting............................................................................................................................... 64
Content Filtering............................................................................................................................. 66
Application................................................................................................................................................. 68
Advance NAT................................................................................................................................... 68
UPnP................................................................................................................................................... 68
Administration.......................................................................................................................................... 69
Management ................................................................................................................................... 69
Firmware Upgrade......................................................................................................................... 73
Scheduled Tasks ............................................................................................................................. 74
Provision............................................................................................................................................ 74
SNMP ................................................................................................................................................. 77
TR-069............................................................................................................................................... 78
Diagnosis........................................................................................................................................... 79
Operating Mode............................................................................................................................. 81

About This Guide
Flyingvoice Network Technology Co., Ltd. 6
About This Guide
Thank you for choosing Flyingvoice FTA5111, which will allow you to make ATA call using
your broadband connection.
This guide provides everything you need to quickly use your new ATA. Firstly, verify with your
system administrator that the IP network is ready for ATA configuration. Also be sure to read
the Quick Start Guide which can be found in your ATA package before you set up and use
the IP ATA. As you read this guide, keep in mind that some features are configurable by your
system administrator or determined by your ATA environment. As a result, some features may
not be enabled or may operate differently on your ATA. Additionally, the examples and
graphics in this guide may not directly reflect what is displayed or is available on your ATA
screen.
Related Documents
The following types of related documents are available on each page:
⚫Datasheet
⚫Quick start guide

Getting Started with Your ATA
Flyingvoice Network Technology Co., Ltd. 7
Getting Started with Your ATA
This chapter provides the overview of ATA hardware, and how to navigate your ATA for the
best performance.
Hardware Overview
Topics
FTA5111 Hardware
LED Indicator
Hardware Installation
FTA5111 Hardware
NO.
Item
Description
1
DC (12V1A)
Power adapter interface
2
LAN1-LAN2
Local Area Network interface, connect RJ45 cable
3
WAN
Wide Area Network interface, connect RJ45 cable
4
FXS
FXS port, connect RJ11 cable
5
FXO
FXO port, connect RJ11 cable
LED Indicator
The LED indicator indicates the call, message and ATA’s system status.
LED
LED Status
Description
Power
ON(GREEN)
Powered on

Getting Started with Your ATA
Flyingvoice Network Technology Co., Ltd. 8
OFF
Powered off
WAN
ON(GREEN)
Connected (Data), running as active WAN
On Blinking (GREEN)
Connected (Registered)
OFF
Disconnected/Power off
FXS
ON(GREEN)
Connected (Registered)
On Blinking (GREEN)
Connected (Data)
OFF
Disconnected/Register fail
FXO
ON(GREEN)
Connected (Registered)
On Blinking (GREEN)
Connected (Data)
OFF
Disconnected/Register fail
Hardware Installation
Before configuring your ATA, please see the procedure below for instructions on
connecting the device in your network.
1. Connect analog phone to FXS Port with a RJ11 cable.
2. Connect the WAN port to your ISP’s ATA/switch with a RJ45 cable.
3. Connect one end of the power cord to the power port of the device. Connect
the other end to the wall outlet.
4. Check the device LED to confirm network connectivity.
Warning
Please do not attempt to unsupported power adapters and do not
remove power during configuring or updating the device. Using other
power adapters may damage the device and will void the manufacturer
warranty.

Getting Started with Your ATA
Flyingvoice Network Technology Co., Ltd. 9
Documents
Name
Content
Location
Language
Quick Guide
Basic functions and
customization
Package
CN/EN
Flyingvoice Official website
CN/EN
User Guide
Web setting and advanced
functions
Flyingvoice Official website
CN/EN
Warning
Changes or modifications not expressly approved by the party
responsible for compliance can void the user’s authority to operate the
equipment.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency cause harmful interference to radio
communications. However, there is no energy and, if not installed and
used in accordance with the instructions, may guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• R eorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Basic Features
Flyingvoice Network Technology Co., Ltd. 10
Basic Features
You can use the ATA to make a place and answer calls, ignore incoming calls, transfer a call to someone
else, conduct a conference call and perform other basic call features.
Topics
ATA initialization
ATA Status
Basic Network Setting
Configuring Session Initiation Protocol (SIP)
Basic Calls
Directly IP calls
Call Hold
Blind Transfer
Attended Transfer
Conference
ATA initialization
After the ATA is powered on, the following steps will be performed:
1. Please make sure that the network cable connected to the adapter can access the Internet
normally, and the adapter is in DHCP mode by default
2. Please connect the LAN port of the device to the computer. After the connection is successful,
the computer will obtain the IP of 192.168.1.x and can access the Internet normally
Note: If the ATA cannot obtain the network configuration through the DHCP server, please
perform the basic network settings in section 2.3 on page 11.
ATA Status
You can check the ATA status through the adapter web interface. The status information of the adapter
includes:
1. Network status (currently active uplink status, etc.)
2. IPv4 address length is 32 bits
3. Device information (product name, hardware version, firmware version, product serial number, MAC
address)
4. Account information (registered information for SIP account)

Basic Features
Flyingvoice Network Technology Co., Ltd. 11
Basic Network Setting
Static IP
This configuration may be utilized when a user receives a fixed public IP address or a public
subnet, namely multiple public IP addresses from the Internet providers. In most cases, a Cable
service. provider will offer a fixed public IP, while a DSL service provider will offer a public subnet.
If you have a public subnet, you can assign an IP address to the WAN interface.
Field Name
Description
IP Address
The IP address of Internet port
Subnet Mask
The subnet mask of Internet port
Default Gateway
The default gateway of Internet port
DNS Mode
Select DNS mode, options are Auto and Manual:
1. When DNS mode is Auto, the device under LAN port will
automatically obtain the preferred DNS and alternate DNS
2. When DNS mode is Manual, the user manually configures the
preferred DNS and alternate DNS information
Primary DNS Address
The primary DNS of Internet port
Secondary DNS Address
The secondary DNS of Internet port

Basic Features
Flyingvoice Network Technology Co., Ltd. 12
DHCP
The ATA has a built-in DHCP server that assigns private IP address to each local client.
The DHCP feature allows to the ATA to obtain an IP address automatically from a DHCP server. In this
case, it is not necessary to assign an IP address to the client manually.
Field Name
Description
DNS Mode
Select DNS mode, options are Auto and Manual:
When DNS mode is Auto, the device under LAN port will automatically
obtain the preferred DNS and alternate DNS.
When DNS mode is Manual, the user should manually configure the
preferred DNS and alternate DNS.
Primary DNS Address
Primary DNS of Internet port.
Secondary DNS Address
Secondary DNS of Internet port.
DHCP Renew
Refresh the DHCP IP address.
DHCP Vendor (Option60)
Specify the DHCP Vendor field. Display the vendor and product name.

Basic Features
Flyingvoice Network Technology Co., Ltd. 13
PPPoE
PPPoE stands for Point-to-Point Protocol over Ethernet. It relies on two widely accepted standards: PPP
and Ethernet. It connects users through an Ethernet to the Internet with a common broadband medium,
such as a single DSL line, wireless device or cable modem. All the users over the Ethernet can share a
common connection.
PPPoE is used for most of DSL modem users. All local users can share one PPPoE connection for
accessing the Internet. Your service provider will provide you information about user name, password,
and authentication mode.
Field Name
Descriptio
n
PPPoE Account
Enter a valid user name provided by the ISP.
PPPoE Password
Enter a valid password provided by the ISP. The password can contain special
characters and allowed special characters are $, +, *, #, @ and !. For example, the
password can be entered as #net123@IT!$+*

Basic Features
Flyingvoice Network Technology Co., Ltd. 14
Confirm Password
Enter your PPPoE password again.
Service Name
Enter a service name for PPPoE authentication.
If it is left empty, the service name is auto detected.
Operation Mode
Select the mode of operation, options are Keep Alive, On Demand and Manual:
When the mode is Keep Alive, the user sets the “keep alive redial period”values
range from 0 to 3600s, the default setting is 5 minutes;
When the mode is On Demand, the user sets the 'on demand idle time' value in
the range of 0-60 minutes, the default setting is 5 minutes;
When the mode is Manual, there are no additional settings to configure.
Keep Alive Redial
Period
Set the interval to send Keep Alive messaging.
PPPoE Account
Assign a valid user name provided by the ISP.

Basic Features
Flyingvoice Network Technology Co., Ltd. 15
Configuring SIP trunk
FTA5111 support forward call between SIP trunk and FXO.
SIP trunk register
Procedure
1. Navigate to the FXO/SIP Account web page.
2. Input the SIP Server address and SIP Server port number (from server provider) into parameters:
Proxy Server and Proxy Port.
3. Input account details received from your administrator into Display Name, Phone Number and
Account details.
4. Type the password received from your administrator into the Password parameter.
5. Press button in the bottom of the web page to save changes.
6. Press button in the bottom of the web page to make setting effective.
7. Navigate to Status page check register status.
PSTN setting

Basic Features
Flyingvoice Network Technology Co., Ltd. 16
Field Name
Description
Tone Region
Used to match gateway’s tone region setting for DTMF CID detect
Ring Back Type
Used to match gateway’s ring back type for DTMF CID detect
Impedance match FXO
FXO impedance setting
FXO Use Callerid
FXO CID enable/disable
FXO CH Cid Type
FXO CID type setting: FSK or DTMF
FXO Minimum ring
voltage
FXO ring voltage setting
FXO TX Vol
FXO volume gain setting
FXO RX Vol
FXO volume gain setting
DTMF CID LEVEL
DTMF energy setting, when DTMF CID LEVEL > Silence_Threshold, device will
detect DTMF CID number
Silence_Threshold
Device default energy setting
FXO Backup
FXO backup setting, enable, FXO1 and FXO2 are backup for each other
Call Route

Basic Features
Flyingvoice Network Technology Co., Ltd. 17
Procedure
1. Navigate to the FXO/Call Route web page.
2. Add call route: call is from SIP trunk1, need forward to FXO1, please refer to call route 1 like picture.
3. Please note: when setting call route from SIP trunk to FXO, change number is not mandatory, but
the call from FXO to SIP trunk, you must input change number, this means the call from FXO only
could forward to change number.
4. Press button in the bottom of the web page to save changes.
5. Press button in the bottom of the web page to make setting effective.
6. Navigate to Status page check register status.
Configuring FXS
SIP Accounts
The device support 2 FXS ports to make SIP (Session Initiation Protocol) calls. Before registering, the
device user should have a SIP account configured by the system administrator or provider. See the
section below for more information.
Configuring SIP via the Web Management Interface

Basic Features
Flyingvoice Network Technology Co., Ltd. 18
Procedure
1. Navigate to the FXS1/SIP Account web page.
2. Input the SIP Server address and SIP Server port number (from server provider) into parameters:
Proxy Server and Proxy Port.
3. Input account details received from your administrator into Display Name, Phone Number and
Account details.
4. Type the password received from your administrator into the Password parameter.
5. Press button in the bottom of the web page to save changes.
6. Press button in the bottom of the web page to make setting effective.
7. Navigate to Status page check register status.