Follett SmartGATE ITS2250-60 Guide

Installation, Operation and Parts Manual
Ice Storage and Transport Systems
with SmartGATE®
00147694R02
ITS1350-60 ITS2250-60
801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com
Following installation, please forward this manual to the
appropriate operations person.
Order parts online
www.follettice.com

2

Welcome to Follett Corporation
Important cautions
Installation
Uncrating and installing base section
Installing bin
Installing tie-down straps
Sealing bin interior
Plumbing connections
Affixing operating labels
Removing lower door assembly
Reinstalling door assembly
Ice guide adjustment
Repositioning of ice guides
Operation
Ice transport system operation
Breaking ice bridges
SmartGATE operation
Cleaning
Bin drain system cleaning
Drain tray cleaning
Shutter doors and rails
Interior bin care
Exterior bin care
Replacement parts
3
Table of contents
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Follett Corporation
Equipment Return Policy
Follett equipment may be returned for credit under the following conditions:
1. The equipment is new and unused.
2. A return authorization number has been issued by customer service within 30 days after shipment.
3. Follett receives the equipment at the factory in Easton, PA within 30 days after issuance of the return authorization number.
4. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward, at the customer’s
expense, new packaging.
Note: Return freight charges are the responsibility of the customer. If equipment is returned and is damaged because of improper packaging, Follett
Corporation will not be held responsible.
Credit will be issued when:
The equipment has been inspected by Follett and deemed suitable to be returned to stock.
Note: A 15% restocking charge will be deducted from the credit. If the cost to return the product to stock exceeds 15%, the actual cost will be
deducted.

Welcome to Follett
Follett Ice Storage and Transport Systems enjoy a well-deserved reputation for excellent performance, long-term
reliability and outstanding after-the-sale support. To ensure that this equipment delivers that same degree of
service, we ask that you take a moment to review this manual before beginning the installation or operating the
system. Should you have any questions or require technical help at any point, please call our technical service
group, [phone] or [phone].
Before you begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the
ling of a claim, if necessary.
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Important cautions and operating rules
Read this manual completely before assembling or operating Ice Transport System.
Follow the cautions and instructions listed below.
To avoid damage to Ice Transport System and injury during operation:
• Do not move Ice Transport System once icemaker has been installed
• Anchor anged feet to oor as instructed on page 5
• Only use paddle provided to assist ice ow
To avoid injury during operation of unit:
• Keep entire body clear of bin when breaking up ice
• Keep head and face away from paddle handle when breaking up ice
• Keep oor around Ice Transport System free of ice and water
For best operation and to ensure delivery of clean, sanitary ice:
• Be sure bin system is level in both directions to provide proper drainage
• Position cart in bay before opening hopper door
• Install charcoal water lter on inlet water for icemaker
• Hang paddle implement in supplied bracket after each use
• Keep paddle clean and in good repair to avoid ice contamination
• Follow instructions in this manual for bin cleaning and maintenance
• Drain melt water from cart when positioned in bay by opening drain valve
• Keep glass, dirt and other foreign objects out of bin at all times
!

Installation
Uncrating and installing base section
1. Remove paddle from skid by cutting plastic straps.
2. Remove screws holding anged feet and tie-down straps to skid and remove skid.
3. Remove packing material from inside of legs and around shutter door.
4. Position base in intended position and adjust feet to level unit in both directions.
5. Mark position of each anged foot anchoring hole.
6. Move base out of way and install anchors for 1/4" bolts in oor (supplied by others).
7. Reposition unit in intended position and anchor base unit to oor through anged feet.
Installing bin
1. Remove 4 bolts fastening skid to underside of bin.
2. Remove all protective wrap from exterior.
3. Run 1/8" bead of supplied silastic in center of each gasket band
on base.
4. Install bin section on base section, taking care that locating pins
in base engage holes in bin.
5. Use fasteners provided to install paddle support bracket on right
or left side of bin in holes provided.
6. Remove all tape and temporary fastenings from door assemblies
and outside of bin.
7. Mount icemaker(s) on top of bin in accordance with icemaker
manufacturer's instructions.
8. Install tie-down straps.
Installing tie-down straps
1. Remove screws from rivnuts on each side of bin section.
2. Reposition tie-down strap up until slot matches rivnut opening.
3. Reinstall screws in rivnuts and tighten.
Bin Section
Base Section
locating pin
bead of
silastic
gasket gasket
bead of
silastic
5
When leveling, do not extend any leg more than 1" (26mm) for total leg height no greater than
2.125" (54mm).
Legs MUST be secured to oor through feet to avoid possible movement and resulting injury.
!
Fig. 1
Tie-down straps to secure bin to base are provided on each side of unit. Straps MUST be
installed to avoid possible injury should the unit move. Bolt unit to wall for increased stability,
and bolt to oor to prevent side-to-side movement.
!

Sealing bin interior
1. Support shutter door(s) with one hand and remove thumbscrews from side of shutter door(s) at underside
of base.
2. Pivot door(s) downward to remove.
3. Gain access through this opening and seal entire perimeter of seam between bin and base with provided
sealant or equivalent.
4. After sealant has set but before shutter door(s) have been reinstalled, clean inside of bin following
instructions in this manual.
5. Reinstall shutter door(s).
Plumbing connections
Note: It is recommended that a full width grated oor drain be installed in front of bin.
1. Make nal connections to icemaker.
2. Make nal connections to vertical drain tube, 1" ID.
Affixing operating labels
Operating labels taped to base front educate staff to shutter door operation. If desired, these labels can be affixed
permanently by peeling off back paper and affixing in locations desired.
Note: Adhesive backing is extremely strong and labels cannot be easily removed once installed.
Removing lower door assembly
(only if required for access through narrow doors)
1. With lower access door closed remove Phillips head
screw and washer from hinge area on each side of
lower access door.
2. Insert screwdriver between door and hinge bracket
on one side of door and gently push against bracket
to provide room for door stud to clear bracket.
3. Remove access door.
4. Pull up on SmartGATE to remove.
5. Remove three or four (3 or 4) screws along top
of door assembly.
6. Pull forward on assembly and remove.
6
Fig. 3 – Cross section of ITS sections joined
Fig.2 – Use sealant provided to seal entire
perimeter of seam where base and bin sections
join.
Bin Section
Base Section
interior
exterior
completely
seal gasket
Fig. 4
access door
SmartGATE
lower door assembly
The joint between base and bin sections must be sealed with silastic to prevent leakage and/or
ice contamination and potential voiding of warranty. One or more shutter doors may need to
be removed to seal bin.
!

Reinstalling door assembly
1. Reinstall lower door assembly in bin opening.
2. Reinstall three or four (3 or 4) screws in hood at top of door assembly.
3. Reinstall SmartGATE in side panel tracks and push down to seat.
4. With door closed insert one door stud through hinge bracket.
Note: For proper operation the access door must be reinstalled in the closed position.
5. On other side, insert screwdriver between door and hinge bracket and gently push against bracket to provide
room for door stud to clear bracket.
6. Reinstall washers and screws in lift door and tighten.
7. Check door to ensure proper operation.
Ice guide adjustment
Some ice types are very “slippery” and may ow over sides of cart
when exiting hopper. Ice guides hang down below hopper and help
contain owing ice inside cart.
Guides are installed in highest position at factory, providing 3/4"
clearance to top of cart when legs are in full down position. If legs
are adjusted up during leveling of Ice Transport System, ice guides
should be lowered to maintain 3/4" (19mm) clearance. Access to
sides of Ice Transport System is required to perform operation.
To reposition ice guides after legs have been adjusted
1. Position cart in bay below shutter door opening.
2. Determine amount guides must be lowered to maintain 3/4" (19mm) clearance.
3. Remove thumbscrews holding guides.
4. Select hole to reposition guide at proper level and resecure with thumbscrew.
5. Repeat process for each bay in system.
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Brackets on underside of hopper to
which ice guides are secured.
Fig. 5

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1
3
1
2
2
1
3
1
Pushing cart into bay
1. PUSH cart all the way to back.
Loading ice
1. PULL shutter handle open.
2. Store handle up against bin.
Pulling cart out
1. PUSH shutter handle closed.
Transporting ice
1. PULL cart from base.
Operation
Ice Transport System Operation
B
CD
A

Breaking ice bridges
It may be necessary to use the paddle to break up ice bridges that occur along the sides and in the middle of the
bin. This often happens if ice has been held in storage for a period of time without use.
Use supplied paddle accessory to break up bridges
1. Completely knock down all ice from sides and back of bin.
2. Knock down any bridge that has occurred in middle.
3. Agitate paddle back and forth to break up congealed ice mass.
SmartGATE operation
SmartGATE can be adjusted and locked at one of several levels
to accommodate ow characteristics of different types of ice.
Bin is shipped with SmartGATE in full down position. SmartGATE
can be raised and locked in higher position for better ow or when
more access is needed.
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Do NOT dig up at ice. Instead, break away "legs" that are holding bridges. Ice above will
then fall.
To avoid injury, do not attempt to break up bridged ice through upper windows or hopper
shutter door. A falling ice bridge can cause paddle to lift. Keep head and face away from
paddle handle to avoid injury.
!
Fig. 6 Fig. 7
Fig. 8

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Cleaning
Bin drain system cleaning
1. Remove upper tray(s) and wash with cleaning solution, rinse and reposition in brackets.
Drain tray cleaning
1. Remove two thumbscrews on side of drain tray and pull drain tray forward to remove.
2. Wash with an approved cleaner.
Shutter doors and rails
1. Support hopper shutter door with one hand and remove thumbscrews from side of hopper shutter door at
under side of base section.
2. Pivot door down to remove.
3. Wash door, rinse thoroughly and sanitize.
4. Remove thumbscrews holding front and rear of shutter tracks.
5. Wash tracks, rinse thoroughly and sanitize.
Cleaning bin before use and ongoing bin maintenance
Interior of bin must be cleaned and sanitized prior to use, and should be cleaned on routine basis during use.
Interior bin care
Follett ice storage bins with SmartG AT E are equipped with polyethylene liner walls which should be cleaned and
sanitized periodically with Ecolab Mikro-chlor Cleaner or any product suitable for use in a food zone.
Important: Follett Corporation recommends installing a properly-sized, activated carbon (charcoal) water
lter on water supply to icemaker to remove chlorine.
1. Remove upper inspection windows by sliding windows to one side. Grasp the end of the front window and pull
toward you as the window is slid to the opposite side. Repeat for rear window.
2. Wash bin walls, ice storage area, access door plate and partition (if any), rinse and sanitize.
Clean and sanitize bin interior prior to use and on regular schedules as needed. Use non-
chlorine based cleaner and sanitizer suitable for use in food zone. Do NOT use chlorine-based
cleaners, which can cause staining and pitting of stainless steel components. Turn off
icemakers(s) and remove ice from bin before beginning.
!
rear window
front window