Fortinet FortiFone FON-D72 User manual

FortiFone FON-D72
QuickStart Guide
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June 9, 2020
Copyright© 2020 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®,
FortiCare®and FortiGuard®, and certain other marks are registered
trademarks of Fortinet, Inc., in the U.S. and other jurisdictions, and
other Fortinet names herein may also be registered and/or common
law trademarks of Fortinet. All other product or company names may
be trademarks of their respective owners. Performance and other
metrics contained herein were attained in internal lab tests under ideal
conditions, and actual performance and other results may vary. Network
variables, different network environments and other conditions may affect
performance results. Nothing herein represents any binding commitment by
Fortinet, and Fortinet disclaims all warranties, whether express or implied,
except to the extent Fortinet enters a binding written contract, signed by
Fortinet’s General Counsel, with a purchaser that expressly warrants that
the identified product will perform according to certain expressly-identified
performance metrics and, in such event, only the specific performance
metrics expressly identified in such binding written contract shall be
binding on Fortinet. For absolute clarity, any such warranty will be limited
to performance in the same ideal conditions as in Fortinet’s internal lab
tests. In no event does Fortinet make any commitment related to future
deliverables, features or development, and circumstances may change
such that any forward-looking statements herein are not accurate. Fortinet
disclaims in full any covenants, representations, and guarantees pursuant
hereto, whether express or implied. Fortinet reserves the right to change,
modify, transfer, or otherwise revise this publication without notice, and the
most current version of the publication shall be applicable.
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3
Register for Support 5
Box Includes 7
Installation 8
Mounting the base station 8
Mounting the handset charger cradle 8
Connecting the base station 9
Installing the handset battery 9
Setting up the Phone 10
Using an internal device 10
Using an external device 10
Using the Base station 11
Using the Handset 12
Troubleshooting 14
Fortinet Product License Agreement / EULA and Warranty Terms 19
Contents
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QuickStart Guide
https://support.fortinet.com
Toll free: 1 866 648 4638
Phone: [phone]
Fax: [phone]
Email: [email protected]
5
Register for Support
Register your Fortinet product to receive:
• Technical Support
• New product features
• Protection from new threats
Vous devez enregistrer le produit pour recevoir:
• Support technique
• Nouvelles fonctionnalitées du produit
• Protection contre de nouvelles menaces
La reistrazione ti permette di usufruire di:
• Supporto Tecnico
• Nuove funzionalita
• Proteezione dalle ultime minaccce
Debe registrar el producto para recibir:
• Apoyo técnico
• Nuevas funcionalidades del producto
• Protección contra ataques
登録のお願い
本日、フォーティネット製品の登録をしてください。
登録すると次のメリットがあります。
テクニカルサポート • 新機能の追加 • 新しい脅威への防御
请马上注册
您的飞塔产品
您在注册以后才能得到技术支持、新产品特点信息、最新威胁防护
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6
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7
This guide describes how to set up your device and provides a brief overview of its
features.
The following items are included in the FON-D72-M/B box:
Box Includes
FortiFone FON-D72
QuickStart Guide
QuickStart Guide Base Station Mounting Screws
The following items are included in the FON-D71-H box:
Handset Charger Cradle Power Adapter
Battery Belt Clip QuickStart Guide
FortiFone FON-D72
QuickStart Guide
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8 8
Mounting the base station
The base station can be wall mounted using two screws set 59mm apart. The base station
may be mounted upright (A), sideways (B) or on the ceiling (C).
Caution: Electrostatic discharge (ESD) can damage your Fortinet equipment.
1Installation
Mounting the handset charger cradle
The handset charger cradle can be wall mounted using two screws (not included) set
36mm apart.
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9
8
Connecting the base station
1. Connect an Ethernet cable to the Internet port on FON-D72-M and FON-D72-B.
2. Connect the bases to an IEEE 802.3af compliant PoE hub or switch.
Installing the handset battery
1. Remove the back cover of the handset.
2. Properly insert the battery as illustrated in the image below.
3. Reattach the back cover of the handset.
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10
Using as an internal device
The FON-D72 supports plug and play installation:
1. Configure the FON-D72 extensions on the FortiVoice.
2. On the FON-D71-H handsets press the Reg softkey.
3. The handsets will display their name and extension number on screen.
2Setting up the Phone
Using as an external device
1. Enter the IP address of the FON-D72-M into a web browser.
2. Enter admin as the Username and 23646 as the Password.
3. Go to Settings > Auto Provision.
4. In the Server URL, enter the public IP address or FQDN of the FortiVoice.
5. Click Confirm.
6. On the FON-D71-H handsets press the Reg softkey.
7. The handsets will display their name and extension number on screen.
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11
Using the Base Station
3
Item Description
1 LAN LED
Indicates the LAN connection status:
• Solid green: successful connection to LAN.
• Slow flashing green: no IP addresss available/assigned or no con-
nection to LAN.
• Off: no power.
2 ROLE LED
Indicates the role of the base:
• Orange: the role is DECT Manager.
• Green: the role is Base.
• Slow flashing orange: active calls on the DECT Manager.
3 DECT LED
Indicates the power status of the base station:
• Green: DECT manager and Base are active and synced.
• Slow flashing green: active calls on base.
• Off: DECT Manager are not synced or is offline.
4 Device Key Hold for 20 seconds to restore facotry defaults.
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12
Using the Handset
4
Item Description
1 Earpiece Outputs audio during call.
2Power
indicator LED
Indicates call status, message status and charging status.
• Fast flashing red: receiving an incoming call.
• Slow flashing red: new voicemail or missed call.
• Solid red: battery charging.
3 LCD screen Displays information about calls, messages, softkeys, time, date and
other relevant data.
4 Softkeys Softkey functions vary and will be displayed on the LCD screen.
5 Voicemail key Press to access voicemail.
6Speakephone
key Press to activate the speakerphone.
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13
Item Description
7Navigation
keys
Up — opens the call history.
Down — accesses the Status menu.
Left — turns volume/ringer down.
Right — turns volume/ringer up.
Also used to navigate through menu items.
8 OK button Indicates call status, message status and charging status.
Confirms actions or enters the menu.
9On hook/
power key
• Ends a call or cancels an action in the menu.
• Rejects an incoming call.
• Long press on idle screen to turn handset off.
• Press to turn handset on.
• Long press on any screen to return to the idle screen.
• Press on any screen to return to previous screen.
10 Off hook
key
• Answers an incoming call.
• Places a call that has been dialed.
• Enters the redial calls list.
11 Keypad Used to dial phone numbers and enter settings on the handset.
12 Transfer
key Transfers a call to another party.
13 Mute key Toggles mute on or off.
14 Microphone Picks up audio during calls.
15 Speaker Provides hands-free (speakerphone) audio.
16
3.5 mm
earphone
jack
Connect a standard 3.5 mm earphone to receive audio.
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14
Troubleshooting
5
Symptom Corrective Action
Display is blank Ensure that the phone is powered on and is charged.
Phone not
receiving a DHCP
IP Address
The DHCP server is not responding:
1. Ensure your DHCP server is online. This is typically your router.
2. Reboot the router or DHCP server.
3. If you are still experiencing issues, the phone may require
advanced network configuration. Please contact your adminis-
trator or refer to the FON-D72 User Guide.
No name and
extension number is
displayed
Your phone is not registered:
1. On the Extensions page of the FortiVoice interface, ensure
the MAC address is correctly entered and the Phone Type is
FON-D72. Reboot the FON-D72-M (the ROLE LED will be
orange).
2. If your phone is an external extension, ensure the Server URL is
correct. To verify, see “For use as an external extension”.
3. If your phone is configured as an external extension, check the
network connection and firewall settings at the phone system
location.
No audio during
a call
1. Check the handset/headset connections.
2. Make sure the FOM-D72-M is properly registered with the
phone system.
3. If your phone is configured as an external extension, checkthe
network connection and firewall settings at the FortiVoice
location.
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Cautions and Warnings
Environmental Specications
Refer to specific Product Model Data Sheet for Environmental Specifications (Operating Temperature, Storage Temperature,
Humidity, and Altitude).
Référez à la Fiche Technique de ce produit pour les caractéristiques environnementales (Température de fonctionnement,
température de stockage, humidité et l’altitude).
Safety
Caution: This equipment is to be used in a Network Environment 0 per IECTR 62101. This product is connected only
to PoE networks without routing to the outside plant.
Attention: Ce matériel doit être utilisé dans un Environnement Réseau 0 par IECTR 62101. Ce produit est unique-
ment connecté aux réseaux PoE sans installation externe de routage.
This product is intended to be supplied by a Listed Direct Plug-In Power Unit marked LPS or Class 2 and rated 5
Vdc, 1.2 A or by 48 Vdc from PoE source.
Le produit doit être alimenté par un bloc d’alimentation à courant continu homologué UL de 5 Vdc, 1.2 A nominal
marqué LPS ou Class 2 ou par une source d’alimentation par Ethernet de 48 Vdc
(PoE).
E911 and use with multi-line telephone systems
Please note the use and operation of this phone as part of a multi-line telephone system (MLTS) may be subject to
state and/or federal E911 MLTS laws that require the MLTS to provide a caller’s telephone number, extension, and
physical location to applicable state and/or local emergency services when a caller initiates a 911 call. The MLTS
may not provide a caller’s telephone number, extension, or physical location information to emergency services
when a caller dials 911, and compliance with state and/or federal E911 MLTS laws is the sole responsibility of the
purchaser of this phone.
Privacy
This phone implements security and encryption technologies. However, privacy of communications may not be
ensured when using this telephone.
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Handset Saftey and Certifications
Important battery information
Charge the battery with handset only in combination with FON-D71-H charger cradle and the power adapter that comes
with the product. Plug the power adapter in a wall outlet socket near the equipment for easy access/removal of the AC/DC
adapter.
This product uses rechargeable Lithium-Ion batteries 3.7V, 1460mAh. Only use batteries that come with the handset. Do
not use any other type, since this may present a risk of leakage, fire, explosion or other hazardous situation. For battery
replacement or removal please remove the battery cover of the handset. Never disassemble, customize or short-circuit
batteries. Do not place battery in fire or heat the battery.
Sensitive electronic environment
Any radio-based equipment can potentially cause interference with other equipment and can be interfered from other
equipment. This also applies for DECT equipment. However, due to the very low transmission power level, the chances for
interference are very small. Research proves that operational DECT phones normally don’t inuence electronic equipment.
However, some precautions must be taken into account for sensitive electronic equipment e.g. sensitive laboratory
equipment. When DECT phones operate in straight nearness of sensitive electronic equipment, incidental inuence can
appear. You are advised not to place the DECT phone on or close (less than 10cm) to this kind of equipment, even in
standby mode. Please also use the other documentation supplied with the various parts of your telephone system.
Use only power adapter listed in the user instructions.
Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of batteries according to the instructions. Use
only battery listed in the user instructions.
Attention: Risque d’explosion si la batterie est remplacée par un type incorrect. Jetez les piles usagées selon les
instructions.
Product disposal information
For countries in the European Union
Electrical and electronic products including the cables, plugs and accessories should be disposed of separately in order
to allow proper treatment, recovery and recycling. These products should be taken to a designated facility where the
best available treatment, recovery and recycling techniques are available. Separate disposal has significant advantages:
valuable materials can be re-used and it prevents the dispersion of unwanted substances into the municipal waste stream.
This contributes to the protection of human health and the environment.
Please be informed that a fine may be imposed for illegal disposal of electrical and electronic products via the general
municipal waste stream. In order to facilitate separate disposal and environmentally sound recycling, arrangements have
been made for local collection and recycling. In case your electrical and electronic products need to be disposed of, please
refer to your supplier or the contractual agreements that your company has made upon acquisition of these products.
For countries outside the European Union
Disposal of electrical and electronic products in countries outside the European Union should be done in line with the local
regulations. If no arrangement has been made with your supplier, please contact the local authorities for further information.
Battery disposal information
Defect or exhausted batteries should never be disposed of as municipal waste. Return old batteries to the battery supplier,
a licensed battery dealer or a designated collection facility. Do not incinerate batteries.
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Regulatory Notices
Federal Communication Commission (FCC) — USA
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received; including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This
equipment generates, uses, and can radiate radio frequency energy, and if it is not installed and used in accordance with the
instruction manual, it may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not
be co-located or operating in conjunction with any other antenna or transmitter.
WARNING: Modifications not expressly approved by Fortinet could void the user’s authority to operate the equipment.
Innovation, Science and Economic Development (ISED) — Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development
Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et
Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes:
1. L’appareil ne doit pas produire de brouillage;
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment.
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé.
This device and it’s antennas(s) must not be co-located or operating in conjunction with any other
antenna or transmitter except in accordance with IC multi-transmitter product procedures.
Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en association avec une autre antenne ou
transmetteur.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
European Conformity (CE) — EU
The product transmits within the frequency ranges and less than or equal to the power listed below: 1880–1900 MHz less than
24 dBm
Simplified EU Declaration of Conformity
This declaration is only valid for Fortinet products (including combinations of software, firmware and hardware) provided by
Fortinet or Fortinet’s authorized partners to the end-customer directly for use within the EU or countries that have implemented
the EU Directives and/or spectrum regulation. Any Fortinet products not obtained directly from Fortinet or Fortinet’s authorized
partners may not comply with EU Directives and Fortinet makes no assurances for such products.
Български
Този продукт е в съответствие с Директива 2014/53/ЕС.
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esky
Tento produkt je v souladu se směrnicí 2014/53/EU.
Dansk
Dette produkt er i overensstemmelse med direktiv 2014/53/EU.
Deutsch
Dieses Produkt entspricht der Richtlinie 2014/53/EU.
Eesti
See toode vastab direktiivile 2014/53/EL.
English
This product is in compliance with Directive 2014/53/EU.
Español
Este producto cumple con la Directiva 2014/53/UE.
Ελληνική
Το προϊόν αυτό συμμορφώνεται με την Οδηγία 2014/53/ΕΕ.
Français
Ce produit est conforme à la Directive 2014/53/UE.
Hrvatski
Ovaj proizvod je u skladu s Direktivom 2014/53/EU.
Italiano
Questo prodotto è conforme alla Direttiva 2014/53/EU.
Latviski
Questo prodotto è conforme alla Direttiva 2014/53/EU.
Lietuvių
Šis gaminys atitinka direktyvą 2014/53/ES.
Malti
Dan il-prodott huwa konformi mad-Direttiva 2014/53/UE.
Magyar
Ez a termék megfelel a 2014/53/EU irányelvnek.
Nederlands
Dit product is in overeenstemming met Richtlijn 2014/53/EU.
Norsk
Dette produktet er i samsvar med direktiv 2014/53/EU.
Polski
Ten produkt jest zgodny z dyrektywą 2014/53/UE.
Português
Este produto está em conformidade com a Diretiva 2014/53/UE.
Rumunski
Acest produs este în conformitate cu Directiva 2014/53/UE.
Slovensky
Tento produkt je v súlade so smernicou 2014/53/EÚ.
Slovensko
Ta izdelek je v skladu z Direktivo 2014/53/EU.
Suomi
Tämä tuote on direktiivin 2014/53/EU mukainen.
Svenska
Denna produkt överensstämmer med direktiv 2014/53/EU.
Note: The full Declaration of Conformity for this product is available in the link below: https://site.fortinet.com/ProductRegulatory/
EU
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Fortinet Product License Agreement / EULA and Warranty Terms
Product License Agreement
The parties to this agreement are you (the end-customer) and Fortinet, Inc. (“Fortinet”). CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT (THE OR THIS “AGREEMENT” OR “EULA”).
USE OR INSTALLATION OF FORTINET PRODUCT(S) AND ANY UPDATES THERETO, INCLUDING HARDWARE APPLIANCE PRODUCTS, SOFTWARE AND FIRMWARE INCLUDED THEREIN BY
FORTINET, AND STAND-ALONE SOFTWARE PRODUCTS SOLD BY FORTINET (TOGETHER, THE “PRODUCTS”) CONSTITUTES ACCEPTANCE BY YOU OF THE TERMS IN THIS AGREEMENT, AS
AMENDED OR UPDATED FROM TIME TO TIME IN FORTINET’S DISCRETION BY FORTINET PUBLISHING AN AMENDED OR UPDATED VERSION. FORTINET SHALL NOT BE BOUND BY ANY
ADDITIONAL AND/OR CONFLICTING PROVISIONS IN ANY ORDER, RELEASE, ACCEPTANCE OR OTHER WRITTEN CORRESPONDENCE OR OTHER WRITTEN OR VERBAL COMMUNICATION
UNLESS EXPRESSLY AGREED TO IN A WRITING SIGNED BY THE GENERAL COUNSEL OF FORTINET. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, DO NOT START
THE INSTALLATION PROCESS OR USE THE PRODUCTS. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU SHOULD IMMEDIATELY, AND IN NO EVENT LATER THAN FIVE (5)
CALENDAR DAYS AFTER YOUR RECEIPT OF THE PRODUCT, IMMEDIATELY NOTIFY FORTINET LEGAL [e-mail] OF REQUESTED EULA CHANGES.
1. License Grant.
This is a license, not a sales agreement, between you and Fortinet. The term “Software”, as used throughout this Agreement, includes all Fortinet and third party rmware and software
provided to you with, or incorporated into, Fortinet appliances and any stand-alone software provided to you by Fortinet, with the exception of any open source software contained in
Fortinet’s Products which is discussed in detail in section 15 below, and the term “Software” includes any accompanying documentation, any updates and enhancements of the software
or rmware provided to you by Fortinet, at its option. Fortinet grants to you a non-transferable (except as provided in section 5 (“Transfer”) and section 15 (“Open Source Software”)
below), non-exclusive, revocable (in the event of your failure to comply with these terms or in the event Fortinet is not properly paid for the applicable Product) license to use the Software
solely for your internal business purposes (provided, if a substantial portion of your business is to provide managed service provider services to your end-customers and you pay for an
MSSP license, you may use the Software and/or Software embedded in Fortinet Hardware and supporting hardware appliances to provide those services, subject to the other restrictions
in this Agreement), in accordance with the terms set forth in this Agreement and subject to any further restrictions in Fortinet documentation, and solely on the Fortinet appliance, or, in
the case of blades, CPUs or databases, on the single blade, CPU or database on which Fortinet installed the Software or, for stand-alone Software, solely on a single computer running a
validly licensed copy of the operating system for which the Software was designed unless and except set forth in the published documentation otherwise, or, in the case of blades, CPUs
or databases, on a single blade, CPU or database. For clarity, notwithstanding anything to the contrary, all licenses of Software to be installed on blades, CPUs or databases are licensed
on a per single blade, solely for one blade and not for multiple blades that may be installed in a chassis, per single CPU or per single database basis, as applicable. The Software is “in
use” on any Fortinet appliances when it is loaded into temporary memory (i.e. RAM). You agree that, except for the limited, specic license rights granted in this section 1, you receive no
license rights to the Software.
2. Limitation on Use.
You may not attempt to, and, if you are a corporation, you are responsible to prevent your employees and contractors from attempting to, (a) modify, translate, reverse engineer, decompile,
disassemble, create derivative works based on, sublicense, or distribute the Software; (b) rent or lease any rights in the Software in any form to any third party or make the Software
available or accessible to third parties in any other manner; (c) except as provided in section 5, transfer assign or sublicense right to any other person or entity, (d) remove any proprietary
notice, labels, or marks on the Software, Products, and containers, or (e) use the Software for third-party training, commercial time-sharing or service bureau use or use the Software to
provide services to third parties except as expressly set forth in this Agreement.
3. Proprietary Rights.
All rights, title, interest, and all copyrights to the Software and any copy made thereof by you and to any Product remain with Fortinet. You acknowledge that no title to the intellectual
property in the Software or other Products is transferred to you and you will not acquire any rights to the Software or other Products except for the specic license as expressly set forth in
section 1 (“License Grant”) above. You expressly agree and acknowledge that Fortinet owns and shall retain all intellectual property rights in and to, and you have no intellectual property
rights in and to, the Products and the Software other than the License Grant. You agree to keep condential all Fortinet condential information and only to use such information for the
purposes for which Fortinet disclosed it.
4. Term and Termination.
Except for evaluation and beta licenses or other licenses, such as subscription licenses, where the term of the license is limited per the evaluation/beta or other agreement, in the ordering
documents or otherwise, the term of the license is for the duration of Fortinet’s copyright in the Software. Fortinet may terminate this Agreement, and the licenses and other rights herein,
immediately without notice if you breach or fail to comply with any of the terms and conditions of this Agreement or for other reasons as stated in Fortinet’s other documentation. You
agree that, upon such termination, you will cease using the Software and any Product and either destroy all copies of the Fortinet documentation or return all materials to Fortinet.
5. Transfer.
If you are a Fortinet contracted and authorized reseller or distributor of Products, you may transfer (not rent or lease unless specically agreed to in writing by Fortinet) the Software to one
end user on a permanent basis, provided that: (i) you ensure that your customer and the end user receives a copy of this Agreement, is bound by its terms and conditions, and, by selling
the Product or Software, you hereby agree to enforce the terms in this Agreement against such end user, (ii) you at all times comply with all applicable United States export control laws
and regulations, and (iii) you agree to refund any fees paid to you by an end user who purchased Product(s) from you but does not agree to the terms contained in this Agreement and
therefore wishes to return the Product(s) as provided for in this Agreement. Further, if you are a non-authorized reseller of Products and Services, you are not authorized to sell Product(s),
Software or Services, but, regardless, by selling Product(s), Software or Services, you hereby agree you are bound by the restrictions and obligations herein and are bound to: (i) ensure
that your customer and the end user receive a copy of this Agreement and are bound in full by all restrictions and obligations herein (ii) enforce the restrictions and obligations in this
Agreement against such customer and/or end user, (iii) comply with all applicable United States export control laws and regulations and all other applicable laws, and (iv) refund any fees
paid to you by a customer and/or end user who purchased Product(s) from you but does not agree to the restrictions and obligations contained in this Agreement and therefore wishes to
return the Product(s) as provided for in this Agreement. Notwithstanding anything to the contrary, distributors, resellers and other Fortinet partners (a) are not agents of Fortinet and (b) are
not authorized to bind Fortinet in any way.
6. Limited Warranty.
Fortinet provides this limited warranty for its product only to the single end-user person or entity that originally purchased the Product from Fortinet or its authorized reseller or distributor
and paid for such Product. The warranty is only valid for Products which are properly registered on Fortinet’s Support Website, https://support.fortinet.com, or such other website as
provided by Fortinet, or for which the warranty otherwise starts according to Fortinet’s policies.The warranty periods discussed below will start according to Fortinet’s policies posted
at http://www.fortinet.com/aboutus/legal.html or such other website as provided by Fortinet. It is the Fortinet distributor’s and reseller’s responsibility to make clear to the end user the
date the product was originally shipped from Fortinet, and it is the end user’s responsibility to understand the original ship date from the party from which the end user purchased the
product. All warranty claims must be submitted in writing to Fortinet before the expiration of the warranty term or such claims are waived in full. Fortinet provides no warranty for any beta,
donation or evaluation Products. Fortinet warrants that the hardware portion of the Products (“Hardware”) will be free from material defects in workmanship as compared to the functional
specications for the period set forth as follows and applicable to the Product type (“Hardware Warranty Period”): I. A three hundred sixty-ve (365) day limited warranty for the Hardware
products; II. For FortiAP and Meru AP indoor Wi-Fi access point Hardware products, the warranty herein shall last from the start of the warranty period as discussed above until ve (5)
years following the product announced end-of-life date Hardware; III. For FortiSwitch Hardware appliance products other than the FortiSwitch-5000 series, the warranty herein shall last
from the start of the warranty period as discussed above until ve (5) years following the product announced end-of-life date Hardware.
Fortinet’s sole obligation shall be to repair or offer replacement Hardware for the defective Hardware at no charge to the original owner. This obligation is exclusive of transport fees,
labor, de-installation, installation, reconguration, or return shipment and handling fees and costs, and Fortinet shall have no obligation related thereto. Such repair or replacement will
be rendered by Fortinet at an authorized Fortinet service facility as determined by Fortinet. The replacement Hardware need not be new or of an identical make, model, or part; Fortinet
may, in its discretion, replace the defective Hardware (or any part thereof) with any reconditioned Product that Fortinet reasonably determines is substantially equivalent (or superior) in
all material respects to the defective Hardware. The Hardware Warranty Period for the repaired or replacement Hardware shall be for the greater of the remaining Hardware Warranty
Period or ninety days from the delivery of the repaired or replacement Hardware. If Fortinet determines in its reasonable discretion that a material defect is incapable of correction or
that it is not practical to repair or replace defective Hardware, the price paid by the original purchaser for the defective Hardware will be refunded by Fortinet upon return to Fortinet of
the defective Hardware. All Hardware (or part thereof) that is replaced by Fortinet, or for which the purchase price is refunded, shall become the property of Fortinet upon replacement
or refund. Fortinet warrants that Software as initially shipped by Fortinet will substantially conform to Fortinet’s then current functional specications for the Software, as set forth in the
applicable documentation for a period of ninety (90) days (“Software Warranty Period”), if the Software is properly installed on approved Hardware and operated as contemplated in its
documentation. Fortinet’s sole obligation shall be to repair or offer replacement Software for the non-conforming Software with software that substantially conforms to Fortinet’s functional
specications. This obligation is exclusive of transport fees, labor, de-installation, installation, reconguration, or return shipment and handling fees and costs, and Fortinet shall have no
obligation related thereto. Except as otherwise agreed by Fortinet in writing, the warranty replacement Software is provided only to the original licensee, and is subject to the terms and
conditions of the license granted by Fortinet for the Software. The Software Warranty Period shall extend for an additional ninety (90) days after any warranty replacement software is
delivered. If Fortinet determines in its reasonable discretion that a material non-conformance is incapable of correction or that it is not practical to repair or replace the non-conforming
Software, the price paid by the original licensee for the non-conforming Software will be refunded by Fortinet; provided that the non-conforming Software (and all copies thereof) is rst
returned to Fortinet. The license granted respecting any Software for which a refund is given automatically terminates immediately upon refund. For purpose of the above hardware and
software warranties, the term “functional specications” means solely those specications authorized and published by Fortinet that expressly state in such specications that they are
the functional specications referred to in this section 6 of this Agreement, and, in the event no such specications are provided to you with the Software or Hardware, there shall be no
warranty on such Software.
7. Disclaimer of Other Warranties and Restrictions.
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED IN SECTION 6 ABOVE,THE PRODUCT AND SOFTWARE ARE PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND INCLUDING,WITHOUT
LIMITATION, ANY IMPLIED WARRANTY, IMPLIED OR EXPRESS WARRANTY OF MERCHANTABILITY, OR WARRANTY FOR FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF
ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS
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FROM THE DATE OF ORIGINAL SHIPMENT FROM FORTINET. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY,
SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT. NOTWITHSTANDING ANYTHING TO THE CONTRARY, THE HARDWARE WARRANTY PERIOD
DISCUSSED ABOVE DOES NOT APPLY TO CERTAIN FORTINET PRODUCTS, INCLUDING FORTITOKEN WHICH HAS A 365 DAY WARRANTY FROM THE DATE OF SHIPMENT FROM FORTINET’S
FACILITIES, AND THE SOFTWARE WARRANTY DOES NOT APPLY TO CERTAIN FORTINET PRODUCTS, INCLUDING FORTIGATE-ONE AND VDOM SOFTWARE. YOU HEREBY ACKNOWLEDGE AND
AGREE THAT NO VENDOR CAN ASSURE COMPLETE SECURITY AND NOTHING HEREIN OR ELSEWHERE SHALL BE DEEMED TO IMPLY A SECURITY GUARANTEE OR ASSURANCE.
The warranty in Section 6 above does not apply if the Software, Product or any other equipment upon which the Software is authorized to be used (a) has been altered, except by Fortinet
or its authorized representative, (b) has not been installed, operated, repaired, updated to the latest version, or maintained in accordance with instructions supplied by Fortinet, (c) has
been subjected to abnormal physical or electrical stress, misuse, negligence, or accident; (d) is licensed for beta, evaluation, donation, testing or demonstration purposes or for which
Fortinet does not charge a purchase price or license fee; or (e) is procured from a non-authorized reseller or non-authorized distributor. In the case of beta, testing, evaluation, donation or
free Software or Product, the end user acknowledges and agrees that such Software or Product may contain bugs or errors and could cause system failures, data loss and other issues,
and the end user agrees that such Software or Product is provided “as-is” without any warranty whatsoever, and Fortinet disclaims any warranty or liability whatsoever. An end user’s use
of evaluation or beta Software or Product is limited to thirty (30) days from original shipment unless otherwise agreed in writing by Fortinet.
8. Governing Law.
Any disputes arising out of this Agreement or Fortinet’s limited warranty shall be governed by the laws of the state of California, without regard to the conict of laws principles. In the
event of any disputes arising out of this Agreement or Fortinet’s limited warranty, the parties submit to the jurisdiction of the federal and state courts located in Santa Clara County,
California, as applicable.
9. Limitation of Liability.
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, FORTINET IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT
LIABILITY, INFRINGEMENT OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT OR SERVICE OR ANY DAMAGES OF ANY KIND WHATSOEVER, WHETHER
DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF PROFIT, LOSS OF OPPORTUNITY, LOSS OR DAMAGE
RELATED TO USE OF THE PRODUCT OR SERVICE IN CONNECTION WITH HIGH RISK ACTIVITIES, DE-INSTALLATION AND INSTALLATION FEES AND COSTS, DAMAGE TO PERSONAL OR REAL
PROPERTY, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, COMPUTER SECURITY BREACH, COMPUTER VIRUS INFECTION, LOSS OF INFORMATION OR DATA CONTAINED IN,
STORED ON, OR INTEGRATED WITH ANY PRODUCT INCLUDING ANY PRODUCT RETURNED TO FORTINET FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING
TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THE LIMITED WARRANTY IN SECTION 6 ABOVE, EVEN IF FORTINET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT AS SPECIFICALLY
STATED IN SECTION 6 ABOVE.
10. Import / Export Requirements; FCPA Compliance.
You are advised that the Products may be subject to the United States Export Administration Regulations and other import and export laws; diversion contrary to United States law and
regulation is prohibited. You agree to comply with all applicable international and national laws that apply to the Products as well as end user, end-use, and destination restrictions
issued by U.S. and other governments. For additional information on U.S. export controls see www.bis.doc.gov. Fortinet assumes no responsibility or liability for your failure to obtain any
necessary import and export approvals, and Fortinet reserves the right to terminate or suspend shipments, services and support in the event Fortinet has a reasonable basis to suspect
any import or export violation. You represent that neither the United States Bureau of Industry and Security nor any other governmental agency has issued sanctions against you or
otherwise suspended, revoked or denied your export privileges. You agree not to use or transfer the Products for any use relating to nuclear, chemical or biological weapons, or missile
technology, unless authorized by the United States Government by regulation or specic written license. Additionally, you agree not to directly or indirectly export, import or transmit the
Products contrary to the laws or regulations of any other governmental entity that has jurisdiction over such export, import, transmission or use. Furthermore, you represent that you
understand, and you hereby agree to comply with, all requirements of the U.S. Foreign Corrupt Practices Act and all other applicable laws. For beta, testing, evaluation, donation or free
Products and/or related services, you hereby agree, represent and warrant to Fortinet that (a) receipt of the Products and/or services comply with all policies and you have obtained
all necessary approvals for such Products and/or services, (b) the Products and/or services are not provided in exchange for Fortinet maintaining current business or for new business
opportunities, and (c) the Products and/or services are not being received for the benet of, and are not being transferred to, any government entity, representative or afliate.
11. U.S. Government End Users.
The Software and accompanying documentation are deemed to be “commercial computer software” and “commercial computer software documentation,” respectively, pursuant to
DFAR Section 227.7202 and FAR Section 12.212, as applicable. Any use, modication, reproduction, release, performance, display or disclosure of the Software and accompanying
documentation by the United States Government shall be governed solely by the terms of this Agreement and shall be prohibited except to the extent expressly permitted by the terms of
this Agreement and its successors.
12. Tax Liability.
You agree to be responsible for payment of any sales or use taxes imposed at any time on this transaction.
13. General Provisions.
Except as specically permitted and required in section 5 (“Transfer”) above, you agree not to assign this Agreement or transfer any of the rights or obligations under this Agreement
without the prior written consent of Fortinet. This Agreement shall be binding upon, and inure to the benet of, the successors and permitted assigns of the parties. The United Nations
Convention on Contracts for the International Sales of Goods is expressly excluded. This Agreement and other Fortinet agreements may be amended or supplemented only by a writing that
refers explicitly to the agreement signed on behalf of both parties, or, for this Agreement, as otherwise expressly provided in the lead-in above Section 1 above, provided, notwithstanding
anything to the contrary and except for this Agreement which may be amended or updated as expressly provided in the lead-in above Section 1 above, for any amendment or other
agreement to be binding on Fortinet, such amendment or other agreement must be signed by Fortinet’s General Counsel. No waiver will be implied from conduct or failure to enforce
rights nor effective unless in a writing signed on behalf of the party against whom the waiver is asserted. If any part of this Agreement is found unenforceable, that part will be enforced to
the maximum extent permitted and the remainder shall continue in full force and effect. You acknowledge that you have read this Agreement, understand it, and agree to be bound by its
terms and conditions. Notwithstanding anything to the contrary, this EULA constitutes the entire agreement between Fortinet and its end-customers and supersedes any and all conicting
provisions, such as limitations of liability, in any and all purported end customer agreements, whether entered into now or in the future. In the event of a conict between this EULA and
another agreement, this EULA shall prevail unless the conicting agreement expressly states that it replaces this EULA, expressly referring to this EULA, and is agreed to in writing by
authorized representatives of the parties (which, in the case of Fortinet, is Fortinet’s General Counsel).
14. Privacy.
You agree to Fortinet’s collection, use, disclosure, protection and transfer of your information, as set forth in the Fortinet privacy policy on the Fortinet web site
(http://www.fortinet.com/about-us/privacy.html), including (a) Fortinet’s use of the Customer information to send information regarding Fortinet products and services; and (b) Fortinet’s
disclosure of your information to provide assistance to law enforcement, governmental agencies and other authorities or to allow Fortinet to protect its Customers’ and/or end users’ rights.
15. Open Source Software.
Fortinet’s products may include software modules that are licensed (or sublicensed) to the user under the GNU General Public License, Version 2, of June 1991 (“GPL”) or GNU Lesser
General Public License, Version 2.1, of February 1999 (“LGPL”) or other open source software licenses which, among other rights, permit the user to use, copy, modify and redistribute
modules, or portions thereof, and may also require attribution disclosures and access to the source code (“Open Source Software”). The GPL requires that for any Open Source Software
covered under the GPL, which is distributed to someone in an executable binary format, that the source code also be made available to those users. For any Open Source Software
covered under the GPL, the source code is made available on this CD or download package. If any Open Source Software licenses require that Fortinet provide rights to use, copy or
modify any Open Source Software program that are broader than the rights granted in this agreement, then such rights shall take precedence over the rights and restrictions herein.
Fortinet will provide, for a charge reecting our standard distribution costs, the complete machine-readable copy of the modied software modules. To obtain a complete machine-
readable copy, please send your written request, along with a check in the amount of US $25.00, to General Public License Source Code Request, Fortinet, Inc., 899 Kifer Rd, Sunnyvale,
CA 94086 USA. In order to receive the modied software modules, you must also include the following information: (a) Name, (b) Address, (c) Telephone number, (d) E-mail Address, (e)
Product purchased (if applicable), (f) Product Serial Number (if applicable). All open source software modules are licensed free of charge. There is no warranty for these modules, to the
extent permitted by applicable law. The copyright holders provide these software modules “AS-IS” without warranty of any kind, either expressed or implied. In no event will the copyright
holder for the open source software be liable to you for damages, including any special, incidental or consequential damages arising out of the use or inability to use the software
modules, even if such holder has been advised of the possibility of such damages. A full copy of this license, including additional open source software license disclosures and third party
license disclosures applicable to certain Fortinet products, may obtained by contacting Fortinet’s Legal Department at [email protected].
GNU GENERAL PUBLIC LICENSE GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION
This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The
“Program”, below, refers to any such program or work, and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a work
containing the Program or a portion of it, either verbatim or with modications and/or translated into another language. (Hereinafter, translation is included without limitation in the term
“modication”.) Each licensee is addressed as “you”.
Activities other than copying, distribution and modication are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from
the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the
Program does.
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