Fortis 5000RT Series User manual

5000RT AUTO AND MANUAL
TELLER
REMOTE TELLER SYSTEM
INSTALLATION MANUAL
SEPT 2020

5000RT INSTALLATION MANUAL
INDEX
PAGE
PRODUCT DESCRIPTION..........................................................................3
CUSTOMER SPECIFICATIONS..................................................................4
CUSTOMER ISLAND DETAIL.....................................................................5
CUSTOMER OPERATIONAL DESCRIPTION.............................................6
5000RT CUSTOMER FRONT REMOVAL...................................................7
TYPICAL TUBING INSTALLATION..............................................................8
TELLER BEND TUBING CHECK VALVE INSTALLATION.............................9
5000RT AUTO TELLER SPECIFICATIONS.................................................10
AUTO TELLER OPERATION DESCRIPTION..............................................11
AUTO TELLER WALL MOUNT INSTALLATION.........................................12
AUTO TELLER SYSTEM SPECIFICATIONS................................................13
MANUAL TELLER SPECIFICATIONS........................................................14
MANUAL TELLER OPERATION DESCRIPTIONS......................................15
MANUAL TELLER WALL MOUNT INSTALLATION....................................16
MANUAL TELLER SYSTEM SPECIFICATIONS...........................................17
MANUAL TELLER COUNTER CLEAR VIEW INSTALLATION.....................18
FIELD WIRING CONNECTION LOCATIONS...........................................19
5000RT CONTROL COMPONENTS........................................................20
FIELD WIRING.........................................................................................21
5000RT-A AND 5000DS TIMER ADJUSTMENTS......................................22
5000RT-M AND 6000RT TIMER ADJUSTMENTS......................................24
5000RT-A START UP PROCEDURE..........................................................26
5000RT-M START UP PROCEDURE.........................................................27
5000RT CUSTOMER SAFETY SWITCH ADJUSTMENTS............................28
5000RT AUTO TELLER SAFETY SWITCH ADJUSTMENTS..........................29
5000RT HEATER INSTALLATIONS............................................................30
5000RT CAMERA INSTALLATION...........................................................31
5000RT MONITOR INSTALLATION..........................................................32
5000RT CUSTOMER AUDIO CONNECTIONS.........................................33

5000RT PRODUCT DESCRIPTION
5000RT-A
THIS PRODUCT CODE INCLUDES A 5000RT CUSTOMER STATION
WITH A STANDARD BLOWER PACKAGE (2 BLOWERS) AND
AUTOMATIC TELLER STATION. IT IS A PUSH / PULL STYLE SYSTEM
THAT IS ONLY AVAILABLE IN A 4 1/2" CONFIGURATION.
THE CONTROLS ARE LOCATED IN THE UPPER PORTION OF
THE TELLER UNIT. THE CUSTOMER UNIT REQUIRES A 120 VOLT
20 AMP DEDICATED CIRCUIT. THE TELLER UNIT REQUIRES A
120 VOLT 15 AMP CIRCUIT. (THE CUSTOMER AND TELLER
CAN BE ON THE SAME 20 AMP DEDICATED CIRCUIT)
5000RT-A-Q
THIS PRODUCT CODE INCLUDES A 5000RT CUSTOMER STATION
WITH A QUAD BLOWER PACKAGE (4 BLOWERS) AND
AUTOMATIC TELLER STATION. IT IS A PUSH / PULL STYLE SYSTEM
THAT IS ONLY AVAILABLE IN A 4 1/2" CONFIGURATION.
THE CONTROLS ARE LOCATED IN THE UPPER PORTION OF
THE TELLER UNIT. THE CUSTOMER UNIT REQUIRES A 120 VOLT
30 AMP DEDICATED CIRCUIT. THE TELLER UNIT REQUIRES A
120 VOLT 15 AMP CIRCUIT.
5000RT-M
THIS PRODUCT CODE INCLUDES A 5000RT CUSTOMER STATION
WITH A STANDARD BLOWER PACKAGE (2 BLOWERS) AND
MANUAL TELLER STATION. IT IS A PUSH / PULL STYLE SYSTEM
THAT IS ONLY AVAILABLE IN A 4 1/2" CONFIGURATION.
THE CONTROLS ARE LOCATED IN THE UPPER PORTION OF
THE TELLER UNIT. THE CUSTOMER UNIT REQUIRES A 120 VOLT
20 AMP DEDICATED CIRCUIT. THE TELLER UNIT DOES NOT
REQUIRE POWER
5000RT-M-Q
THIS PRODUCT CODE INCLUDES A 5000RT CUSTOMER STATION
WITH A STANDARD BLOWER PACKAGE (4 BLOWERS) AND
MANUAL TELLER STATION. IT IS A PUSH / PULL STYLE SYSTEM
THAT IS ONLY AVAILABLE IN A 4 1/2" CONFIGURATION.
THE CONTROLS ARE LOCATED IN THE UPPER PORTION OF
THE TELLER UNIT. THE CUSTOMER UNIT REQUIRES A 120 VOLT
30 AMP DEDICATED CIRCUIT. THE TELLER UNIT DOES NOT
REQUIRE POWER
P-3

14 1
4
"
12 1
2
"
13 3
4
"
52 11
16
"
16 5
8
"
14 3
4
"
16 1
8
"
CUSTOMER UNI
T
DIMENSIONAL SPECIFICATIONS
ELECTRICAL SPECIFICATIONS
120 VOLT 20 AMP CIRCUIT REQUIRES A L5-20R RECEPTACLE (STANDARD BLOWER)
120 VOLT 30 AMP CIRCUIT REQUIRES A L5-30R RECEPTACLE (QUAD BLOWER)
CONTROL CABLE SPECIFICATIONS
8 CONDUCTOR 20 GA. CABLE REQUIRED.
FOR LENGTHS OVER 200FT AN 18 GA. IS REQUIRED
AUDIO COMPONENT SPECIFICATIONS
Speaker 8 ohm
Microphone 2K impedance condenser type
P-4

30"
RECOMMENDED
7 15
16
"
8"
17 7
8
"
9"
13 5
8
"
17 7
8
"
4"
4 3
4
"
10 11
16
"
ANCHOR HOLES
5/8" DIA (4) PLCS.
CONDUITS ARE TO BE
LOCATED WITHIN
THIS AREA
CARRIER TUBE
CENTER
TRAFFIC
USING THESE ANCHORING LOCATIONS WITH PLACE THE UNIT
5" FROM THE FRONT OF ISLAND
5000RT CUSTOMER ISLAND DETAIL
P-5

C
DETAIL C
CUSTOMER SEND BUTTON.
CLOSES OUTER DOOR AND
SENDS CARRIER TO TELLER
STATION.
WHEN AUTO DOOR CLOSED
FEATURE IS ACTIVE PRESSING
THIS BUTTON WILL OPEN THE
OPEN THE DOOR WHEN
THE CARRIER IS PRESENT AND
THE DOOR IS CLOSED
CALL BUTTON RINGS
THE AUDIO CHIME
WHEN PRESSED.
NOTE THE AUDIO
AUTHORITY SYSTEM
DOES NOT ALLOW
THE CHIME TO CONSTANTLY
RING IF SOMEONE HOLDS
THE BUTTON IN. THERE NEEDS
TO BE A 5 SECOND DELAY
BETWEEN BUTTON PRESSES
FOR THE CHIME TO RING
A SECOND TIME
5000RT CUSTOMER OPERATIONAL
DESCRIPTION
THERE IS A SAFETY CIRCUIT THAT WILL
CAUSE THE DOOR TO REOPEN IF THERE
IS AN OBSTRUCTION IN THE WAY OF THE
DOOR WHEN IT CLOSES. ONCE THE OBSTRUCTION
IS CLEARED YOU MUST PRESS THE CUSTOMER
SEND BUTTON A SECOND TIME TO RE START THE
SEND SEQUENCE
P-6

TO REMOVE SERVICE PANEL.
LIFT PANEL APPROX. 1/2" THEN
PULL BOTTOM OF PANEL OUT
AWAY FROM UNIT AND SLIDE
DOWN.
TO REMOVE FRONT PANEL. LOOSEN
WING BOLTS (CAPTIVE FASTENERS)
THESE ARE LOCATED ON THE INSIDE
OF THE CABINET. DIRECTLY BEHIND
THE UPPER LEFT AND RIGHT HAND
CORNERS OF THE FRONT PANEL.
ONCE THESE ARE LOOSENED. PULL
THE TOP OF THE FRONT PANEL
TOWARD YOU AND LIFT OFF OF
BASE. BE CAREFUL THERE IS A WIRING
HARNESS ATTACHED TO THE BACK
SIDE OF THE SWITCHES.
WING BOLTS BEHIND
FRAME
5000RT CUSTOMER SERVICE
PANEL AND FRONT REMOVAL
P-7

CLEAR VIEW
ADAPTER
RUBBER
SEALING RING
SLIP COUPLING
CLEAR VIEW
MAKE SURE
THAT THE TOP
AND BOTTOM
OF EACH
ADAPTER HAS A
BEAD OF SILICONE
APPLIED IN ORDER
TO SEAL ADAPTERS.
5000RT CUSTOMER AND TELLER
TUBING CONNECTIONS
TELLER TUBE CONNECTION
THE TELLER TUBE CONNECTION FOR THE AUTOMATIC AND
THE MANUAL TELLER UNITS ARE THE SAME. IF YOU ARE
USING STEEL TUBE THEN YOU WILL BE USING THE CLAMP
SLEEVE. IF IT IS PVC PIPE THEN YOU WILL BE USING THE PLASTIC
ADAPTER. BOTH ARE SUPPLIED WITH THE SYSTEM.
NOTE APPLY A BEAD OF SILICONE TO THE TOP AND BOTTOM
OF THE TUBING ADAPTER WHEN USED.
P-8

VENTED BEND
LOCATED ABOVE
TELLER UNIT
FLEX HOSE
HOSE CLAMPS
CHECK VALVE PORT
CHECK VALVE
ASSEMBLY
FS55-0150
5000RT CHECK VALVE ASSEMBLY
WHEN INSTALLING CHECK VALE ALWAYS MOUNT SO THAT THE VALVE
FLAP IS HANGING DOWN OR IS ON TOP.
SEE ILLUSTRATIONS BELOW
OK OK NOT OK NOT OK
XX
P-9

41 1
2
"
7 3
4
"
11 5
8
"
7 5
8
"
3 11
16
"
DIMENSIONAL SPECIFICATIONS
5000RT AUTO TELLER
ELECTRICAL SPECIFICATIONS
120 VOLT 15 AMP CIRCUIT REQUIRED. TELLER UNIT CAN BE ON SAME CIRCUIT
AS CUSTOMER UNIT
CONTROL CABLE SPECIFICATIONS
8 CONDUCTOR 20 GA. CABLE REQUIRED.
FOR LENGTHS OVER 200FT AN 18 GA. IS REQUIRED
P-10

D
5000RT AUTO TELLER OPERATIONAL
DESCRIPTION
SEND
RECALL
NIGHT LOCK
ACTIVE ONLY WHEN NIGHT LOCK IS OFF AND THE TELLER DOOR IS OPEN. WHEN PRESSED THE TELLER DOOR WILL CLOSE.
AFTER TWO SECONDS THE VAC TURBINE RELAY WILL BE ENERGIZED (SET RUNTIME WILL DETERMINED HOW LONG THE VAC
RELAY IS ACTIVE). ONCE THE TURBINE RELAY IS DEACTIVATED THE CUSTOMER DOOR WILL OPEN.
*NOTE IF THE TELLER DOOR SAFETY IS ACTIVATED AT ANYTIME DURING THE TELLER DOOR CLOSING. THE TELLER DOOR
WILL RE-OPEN AND THE SEQUENCE WILL HAVE TO BE RE-STARTED ONCE THE OBSTRUCTION IS CLEARED.
ACTIVE ONLY WHEN NIGHT LOCK IS OFF AND THE TELLER DOOR IS CLOSED. WHEN PRESSED THE CUSTOMER DOOR WILL CLOSE.
AFTER TWO SECONDS THE PRESSURE TURBINE RELAY WILL BE ENERGIZED (SET RUNTIME WILL DETERMINED HOW LONG THE
PRESSURE RELAY IS ACTIVE). ONCE THE TURBINE RELAY IS DEACTIVATED THE TELLER DOOR WILL OPEN.
*NOTE IF THE CUSTOMER DOOR SAFETY IS ACTIVATED AT ANYTIME DURING THE CUSTOMER DOOR CLOSING. THE CUSTOMER
DOOR WILL RE-OPEN AND THE SEQUENCE WILL HAVE TO BE RE-STARTED ONCE THE OBSTRUCTION IS CLEARED.
THE TELLER NIGHT LOCK IS ONLY ACTIVE WHEN THE TELLER DOOR IS OPEN. WHEN IT IS ACTIVATED THE TELLER DOOR WILL CLOSE.
AFTER 10 SECONDS THE ANTI-CONDENSATION FEATURE WILL BE TURNED ON (IF ACTIVE)(SEE PARAMETERS)
*NOTE IF THE TELLER DOOR SAFETY IS ACTIVATED AT ANYTIME DURING THE TELLER DOOR CLOSING. THE TELLER DOOR
WILL RE-OPEN AND THE SEQUENCE WILL HAVE TO BE RE-STARTED ONCE THE OBSTRUCTION IS CLEARED.
P-11

12 1/4"- 15
1
4
"
ADJUSTABLE
TO WALL
11 1
4
"
8 1
4
"
3" OF ADJUSTMENT
ANCHOR TO WALL WITH
3/8" DIA ANCHORS.
MAKE SURE WALL CAN SUPPORT
TELLER UNIT
3/8" THREADED
ROD
3/8" JAM NUT
4 PLCS.
3/8" JAM NUT
8 PLCS.
5000RT AUTO TELLER WALL MOUNT
INSTALLATION
SPECIFICATIONS
WALL MOUNT BRACKET SHOULD ALWAYS BE ABOVE
THE CEILING. SO THE TELLER UNIT CAN EITHER BE
BOLTED DIRECTLY TO THE BRACKET OR IT CAN BE
SUSPENDED WITH THREADED ROD. (AS SHOWN)
P-12

SYSTEM SPECIFICATIONS
5000RT WITH AUTO TELLER
120" REFERENCE
96" TO CEILING
P-13

94 3
16
"
8"
20"
85 15
16
" MAX
4 3
4
"
16"
12 5
8
"
15- 21
5
8
"
ADJUSTMENT
REFERENCE - WALL
REFERENCE
COUNTER
DIMENSIONAL SPECIFICATIONS
5000RT MANUAL TELLER
ELECTRICAL SPECIFICATIONS
NONE REQUIRED
CONTROL CABLE SPECIFICATIONS
8 CONDUCTOR 20 GA. CABLE REQUIRED.
FOR LENGTHS OVER 200FT AN 18 GA. IS REQUIRED
P-14

5000RT MANUAL TELLER OPERATIONAL
DESCRIPTION
SEND
CARRIER RECALL
SYSTEM SWITCH
ALTHOUGH THERE IS NO SEND BUTTON. OPENING AND CLOSING THE TELLER DOOR WILL PERFORM A SEND SEQUENCE.
ONCE THE SEQUENCE IS STARTED THE VAC. TURBINE RELAY WILL BE ENERGIZED FOR THE PRESET TIME. ONCE THE TURBINE
RELAY IS TURNED OFF THE CUSTOMER DOOR WILL OPEN.
*NOTE OPENING AND CLOSING THE TELLER DOOR WILL ONLY ACTIVATE THE SEND SEQUENCE IF THE SYSTEM THINKS THE
CARRIER IS INSIDE.
ACTIVE ONLY WHEN THE SYSTEM IS ON AND THE CUSTOMER DOOR IS OPEN. WHEN PRESSED THE CUSTOMER
DOOR WILL CLOSE. AFTER TWO SECONDS THE PRESSURE TURBINE RELAY WILL BE ENERGIZED
(SET RUNTIME WILL DETERMINED HOW LONG THE PRESSURE RELAY IS ACTIVE). ONCE THE TURBINE RELAY IS DEACTIVATED
THE TELLER DOOR WILL OPEN.
*NOTE IF THE CUSTOMER DOOR SAFETY IS ACTIVATED AT ANYTIME DURING THE CUSTOMER DOOR CLOSING. THE CUSTOMER
DOOR WILL RE-OPEN AND THE SEQUENCE WILL HAVE TO BE RE-STARTED ONCE THE OBSTRUCTION IS CLEARED.
THE SYSTEM SWITCH WHEN ON ALLOWS THE CARRIER TO BE SENT BACK AND FORTH. WHEN IT IS OFF ALL FUNCTIONS ARE
DISABLED WITH THE EXCEPTION OF THE ANTI CONDENSATION FEATURE. THIS FEATURE BECOMES ACTIVE UNLESS IT IS
TURNED OFF IN PARAMETERS. (SEE PARAMETERS)
P-15

G
TWO U BOLTS ALLOW
UP AND DOWN
ADJUSTMENT
OF TELLER TERMINAL
SHORT BRACKET SLIDES
INSIDE OF LONG BRACKET
THERE IS 6 INCHES OF FRONT
TO BACK ADJUSTMENT.
3/8" BOLTS LOCATED
UNDERNEATH 4 PLCS.
FLANGED TUBE
RETAINER RING
FLANGED TUBE
ADAPTER
FLANGE GASKET
3" VENT TUBE
EXPANDED END
3/8" ANCHORS SHOULD
BE USED TO SECURE
BRACKET TO WALL
MAKE SURE WALL CAN
SUPPORT WEIGHT OF
FULLY ASSEMBLED
TELLER UNIT AND TUBE
FLANGED TUBE CONNECTION ALLOWS
TELLER UNIT TO BE ROTATED LEFT AND RIGHT
16 INCHES IS THE RECOMMENDED DISTANCE
THAT THE BOTTOM OF THE TELLER UNIT
SHOULD BE ABOVE COUNTER.
5000RT MANUAL TELLER WALL
MOUNT BRKT AND TELLER TUBE ASSEMBLY
P-16

SYSTEM SPECIFICATIONS
5000RT WITH MANUAL TELLER
P-17
5000RT

33
31
30
7
32
ONCE TELLER UNIT IS INSTALLED ON
COUNTER TOP OPEN DOOR AND REMOVE
LANDING PAD. ONCE LANDING PAD IS
REMOVED DRILL TWO HOLES
APPROXIMATELY 2 INCHES APART THRU
THE BOTTOM OF THE TELLER UNIT INTO
THE COUNTER TOP. ANCHOR TELLER
UNIT TO COUNTER WITH
TWO WOOD SCREWS. RE-INSTALL LANDING
PAD WHEN ANCHORING IS COMPLETE.
USE SILICONE
SEALANT ON BOTH
ENDS OF COUPLING
USE SILICONE
SEALANT ON BOTH
ENDS OF COUPLING
P-18
P-18
CLEAR VIEW
CLEAR VIEW
ADAPTER
COUNTER TOP INSTALLATION
5000RT MANUAL TELLER
COUNTER TOP
ITEM NO. PART NUMBER DESCRIPTION
QTY.
7 FS13-0588 CLEARVIEW ADAPTER TUBE 1
30 TU-010
STEEL TO CLEARVIEW ADAPTER 1
31 TU-001
7FT. CLEARVIEW 1
32 TU-029-C 3" STEEL COUPLING 1
33 TU-029 CLEAR VENT TUBE 6FT
1

REMOVE UPPER COVER
TO ACCESS CONTROL
PANEL
POWER TERMINAL
BLOCK
CONTROL MODULE
CONTROL CABLE
CONNECTOR
REMOVE FRONT PANEL OF TELLER
UNIT (4 SCREWS) BE CAREFUL WHILE
REMOVING FRONT PANEL. THERE IS A
CABLE ATTACHED THAT GOES TO
THE DOOR POSITION SENSOR.
DOOR POSITION SENSOR
FIELD WIRING CONNECTOR
5000RT AUTO TELLER CONTROL COMPONENT
LOCATIONS
5000RT MANUAL TELLER CONTROL COMPONENT
LOCATIONS
P-19

CUSTOMER ELECTRICAL BOX
TURBINE BOX
AUDIO AND VIDEO OUTLETS
HEATER OUTLET
VAC MTR FUSE
PRESS MTR FUSE
HEATER FUSE
DOOR MOTOR
AND AUDIO /
VIDEO FUSE
TURBINE
CONNECTOR
FIELD WIRING
CONNECTOR
DOOR MOTOR
CONNECTOR
AUDIO MUTE
TURBINE
RELAYS
DOOR MTR
RELAY
5000RT CUSTOMER CONTROL COMPONENT
LOCATIONS
NOTE - STANDARD CONTROL BOX SHOWN. SEE DETAIL ELECTRICAL
BOX INFORMATION FOR OTHER VARIATIONS.
P-20