Fortress Technologies FSAV09M19 User manual

Inverter Split Air Conditioner
User Manual
Model: FSAV09M19 FSAV11M19
*Before operating or installing the appliance, please read this manual and all the
safety instructions thoroughly and retain it for future reference.

1
SAFETY INSTRUCTION ……………………………………………………………… 2
PARTS DESCRIPTION ……………………………………………………………… 4
OPERATION INSTRUCTION ………………………………………………………… 6
MAINTENANCE INSTRUCTION …………………………………………………....8
TROUBLESHOOTING…………………………………………………………………10
SPECIFICATIONS……………………………………………………………………..11
WARRANTY…………………………………………………………………………….12
Read This User Manual
You can find many helpful information on how to use and maintain the air conditioner
properly. Just a little preventive care on the parts can extend the life of the air conditioner.
Read the troubleshooting tips before call the service center. Many common problems can be
solved by the chart of troubleshooting tips.
PLEASE CONTACT AN INSTALLATION SPECIALIST FOR INSTALLATION BEFORE
OPERATION.
CAUTION
Contact the authorized service technician for repair or maintenance of this unit.
Contact the authorized service technician for installation of this unit.
The air conditioner is not intended for use by person (including children) with reduced
physical, sensory or mental capabilities or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of appliance by a person
responsible for their safety.
Children should be supervised to ensure that they do not play with the air conditioner.
If the power cord is damaged, it must be replaced by the manufacturer, the authorized
service technician or a qualified person in order to avoid hazards.
Make sure the unit power and the circuit breaker are turned off before cleaning and
maintenance.
CONTENTS

2
SAFETY INSTRUCTION
Please follow below instructions to prevent injury and property damage.
Meanings of symbols in this user manual.

3

4
PARTS DESCRIPTION
Indoor unit
1. Front panel
2. Air inlet
3. Air filter
4. Air outlet
5. Horilouver zontal
6. Vertical louver
7. Display panel
Outdoor unit
8. Connection pipe
9. Connection cable
10. Pressure valve
NOTE:
All the pictures in this manual are for explanation
purposes only. Your air conditioner may be slightly
different. The actual shape shall be prevailed.
Display panel
Digital display:
Displays the temperature settings when the air
conditioner is operational.
Displays the room temperature in FAN mode.
Displays the self-diagnostic codes.
Displays for three seconds when Timer ON,
Swing, Turbo is activated.
Displays for three seconds when Timer OFF is
set.
Displays for three seconds when Swing, Turbo
is cancelled.
NOTE:
A guide on using the infrared remote is included in this
literature package.
Display panel

5
Special functions
Refrigerant Leakage Detection
The digital display will appear when the outdoor unit detects refrigerant leakage.
SELF CLEAN (Anti-mildew function)
When turning off the unit on COOL, DRY mode, the air conditioner will continue operating
for about 7-10 minutes at LOW fan speed. This will help to dry up the condensed water
inside the evaporator, and prevent the breeding of mildew.
Under Anti-mildew operation, do not restart the air conditioner until the unit is completely
off.
Vertical swing function
After the appliance starts up, users can controller the vertical louver swing by the remote
control.
NOTE: This manual does not Include Remote Controller Operations, see the «REMOTE
CONTROLLER USER MANUAL»packed with the unit for details.

6
OPERATION INSTRUCTIONS
Operating temperature
Mode
Temperature
COOL
DRY
Room temperature
17°C~32°C
10°C~32°C
Outdoor temperature
0°C~50°C
0°C~50°C
NOTE：
1. Optimumperformance willbe achieved withinthese operating temperatures. If the air
conditioner isused out of the above conditions, certain safety protection features may
come into operationand cause theunitto function abnormally.
2. If the air conditioner runs for along time in cooling mode and the humidity ishigh,
condensed water may dripout of the unit. Please sets the horizontal louver to its
maximum angle (vertically to the floor), and set HIGH fan mode.
Manual operation
Manual operation can be used temporarily in case the remote control is disable or
maintenance necessary.
1. Open and lift the front panel up to an angle until it remains
fixed with a clicking sound.
2. Press the manual control button once will lead to AUTO
operation. If press the button twice within five seconds, the
unit will be operated under COOL mode. To turn off the
unit, press the button continuously.
3. Close the panel firmly to its original position.
CAUTION:
It can only be used when the remote control is disable or
maintenance necessary.
Once remote control resume operation, use the remote
control directly.
The unit must be turned off before operating by the
manual control button.

7
Air flow direction control
Adjust the air flow direction properly, otherwise it might
cause discomfort or cause uneven room temperatures.
Adjust the horizontal louver by using the remote controller.
Adjust the vertical louver manually.
To set the vertical air flow direction
Perform this function while the unit is in operation.
Use the remote control to adjust the air flow direction.
The horizontal louver changes approximately 6 degree in
angle for each press, the louver can also be set to swing up
and down automatically.Please refer to the <<REMOTE
CONTROLLER USER MANUAL>> for details.
IMPORTANT: Do not put your fingers into the panel of the
blower and suction side. The high-speed fan inside may cause
injury.
CAUTION
Do not operate the air conditioner for long periods with the
air flow direction set downward in COOL or DRY mode.
Otherwise, condensation may occur on the surface of the
horizontal louver causing moisture to drop on to the floor or
on furnishings.
When the air conditioner is switched on immediately after it
was stopped, the horizontal louver might not move for
approximately 10 seconds.
Open angle of the horizontal louver should not be set too
small, as COOLING performance may be impaired due to
too restricted air flow area.
Do not move the horizontal louver manually. Otherwise the
horizontal louver will be out of sync.
During operation, do not operate with horizontal louver in
closed position to block the air outlet.
When the air conditioner is connected to the power (initial
power), the horizontal louver may generate a sound for 10
seconds, this is a normal operation.

8
AUTO mode
When you set the air conditioner in AUTO mode, it will
automatically select COOL or FAN mode operation
depending on the temperature you have selected and
the room temperature.
The air conditioner will control the room temperature
automatically around the temperature point set by you.
If the AUTO mode is uncomfortable, you can set
desired conditions manually.
COOL mode
The temperature setting are adjustable between 17°C
to 30°C. Cooling begins automatically when the room
temperature around 1°C above the set point, and stops
when the room temperature around 1°C below the set
point. The fan will remain running.
SLEEP mode
When you press SLEEP button on the remote controller
during COOL or AUTO mode, the air conditioner will
automatically increase (COOL) per hour for the first 2
hours, then hold steadily for remain running.
DRY mode
The fan speed will be automatically controlled under the
dry mode.
During the dry mode, if the room temperature is lower
than 10°C, the compressor will stop operation and
restart until the room temperature is above 12°C .
MAINTENANCE INSTRUCTION
Cleaning the Grille, Case and Remote Controller
Turn the unit off before cleaning. To clean and wipe
with a soft and dry cloth. Do not use bleach or
abrasives.
NOTE: Supply power must be disconnected before
cleaning the indoor unit.
Cleaning the air filter
A clogged air filter reduces the cooling efficiency of this
unit. Clean the filter every 2 weeks is recommended.
1. Lift the indoor unit panel up to an angle until a click
sound is heard.
How the air conditioner works
CAUTION
Wipe the indoor unit with a dry cloth if it is dirty.
Do not use a chemically treated cloth or duster to clean the
unit.
Do not use benzine, thinner, polishing powder, or similar
solvents for cleaning. These may cause the plastic surface
to crack or deform.

9
2. Hold the handle of the air filter and lift it up slightly to
take it out from the filter holder, then pull it downwards.
3. Remove the air filter from the indoor unit.
4. Remove the air filter and air freshening filter from its
support frame.
(The air freshening filter include: Tea polyphenols /Cold
catalyst filter). The removing and installation methods
are slightly different, see the pictures marked ④on the
left. (Clean the air freshening filter at least once a
month is recommended.)
5. Clean the air filter and air freshening filter with a
vacuum cleaner or water, then dry them in a cool and
dry place.
6. Install the air freshening filter back into position.
Insert the upper portion of the air filter back into the
unit, make sure that the left and right edges line up
correctly, and place the air filter back into position.
NOTE
When the unit is not in use for a prolonged period, please
perform the following.
1. Operate the FAN mode for about half a day to dry
inside of the unit.
2. Stop the air conditioner and disconnect the power.
Remove the batteries from the remote controller.
3. The outdoor unit requires periodic maintenance and
cleaning. Do not attempt to do this yourself.
4. Contact your dealer or service provider.
Checks before operation
Check if the wiring is broken off or disconnected.
Check if the air filter is installed.
Check if the air outlet or inlet is blocked after the air
conditioner has not been used for a prolonged period.
CAUTION
Do not touch the metal parts of the unit when
removing the air filter. Injuries can occur when
handling sharp metal edges.
Do not use water to clean inside the air conditioner.
Exposure to water can destroy the insulation and lead
to possible electric shock.
When cleaning the unit, please ensure the power and
the circuit breaker are turned off.

10
TROUBLESHOOTING
The following events may occur during normal operation.
1. Compressor protection
The compressor cannot restart for 3-4 minutes after it stops.
2. White mist coming out from the indoor unit
White mist may come out due to a large temperature difference between the air inlet
and air outlet on COOL mode in an indoor environment that has a high relative
humidity.
3. Low noise of the air conditioner
You may hear a low hissing sound when the compressor is running or has just stopped
running. It is the sound of the refrigerant flowing or coming to stop.
You can also hear a low "squeak" sound when the compressor is running or has just
stopped running. This is caused by heat expansion and cold contraction of the plastic
parts in the unit when the temperature is changing.
A noise may happen due to louver restoring to its original position when the power is
turned on.
4. Dust is blown out from the indoor unit.
This is a normal condition when the air conditioner has not been used for a prolonged
period or during first use of the unit.
5. A peculiar smell comes out from the indoor unit.
This is caused by the indoor unit giving off smells permeated from building material,
furniture, or smoke.
6. The air conditioner turns to FAN mode from COOL mode.
When indoor temperature reaches the temperature setting on the air conditioner, the
compressor will stop automatically, and the air conditioner will tum to FAN mode. The
compressor will start again when the indoor temperature rises on COOL mode to the
set point.
7. The air conditioner runs Anti-mildew function after turning off the unit
When turning off the unit under COOL and DRY mode, the air conditioner will run Anti-
mildew function for 7-10 minutes.
Then the operation will be stopped and the unit will turn off automatically.
8. Water leakage
Water leakage may generate on the surface of the indoor unit when cooling in a high
relatively humidity (relative humidity higher than 80%). Adjust the horizontal louver to
the maximum air outlet position and select HIGH fan speed.
9. Auto-restart function
Power failure during operation will stop the unit completely.
When the power restores, the unit will restart automatically with all the previous
settings preserved by the memory function.

11
Stop the air conditioner immediately if one of the following faults occur. Disconnect
the power and contact the service center.
Trouble
OPERATION indicator or other indicators continue flashing and it cannot
be fixed by restarting the air conditioner.
Fuse blows frequently or circuit breaker trips frequently.
Other objects or water penetrate inside the air conditioner.
The remote control does not work or works abnormally.
If one of the following code appears on the display area:
E1,E2,E3,E4,E5,E6,E7,E8……or P1,P2,P3,P4,P5,P6……it cannot be
fixed by restarting the air conditioner.
Malfunctions
Cause
Solution
Unit does not start
Power cut
Wait for the power to be
restored.
Unit unplugged
Check if the plug is securely in
the wall receptacle.
Fuse may be blown
Replace the fuse.
Battery in the remote control
may be exhausted
Replace the battery.
The time you have set with the
timer is incorrect
Wait or cancel the timer setting.
The cooling
efficiency is not
very wall while air
flowing out from
the air conditioner
Inappropriate temperature
setting
Set the temperature correctly.
For detailed method, please
refer to the <Remote Controller
User Manual>.
Air filter is blocked
Clean the air filter.
Doors or windows are open
Close the doors or windows.
Air inlet or outlet of indoor or
outdoor unit has been blocked
Clear obstructions away first,
then restart the unit.
Compressor 3 minutes
protection has been activated
Wait.
If the trouble persists, please contact the customer service center.
Be sure to inform them of the detailed malfunctions and the unit model.
Notes: Do not attempt to repair the unit yourself.
Always consult an authorized service provider.
SPECIFICATIONS
TYPES
BODY DIMENSION(mm)
（W ×H ×D）
WIRING SIZE
(mm ²)
INDOOR
OUTDOOR
FSAV09M19
802x189x297
682x418x343
≥3*1.5
FSAV11M19
802x189x297
682x418x343
≥3*1.5

12
WARRANTY
1. The product has 2 years warranty from the date of purchase.
2. The warranty shall not apply:
A. To any product subjected to misuse, alteration, act of God, improper handling, improper
transport, improper testing or unauthorized repair;
B. to cosmetic problems or defects which result from normal wear and tear under ordinary
use yet not affecting the performance or use of the product;
C.if the product is disassembled or altered;
D.to any packing, transportation, export/ import tax or any related expenses.
Within warranty coverage period, all checking, repair and spare parts cost will be waived
for those defects arising from normal usage. Free replacements of spare parts do not
include the following:
Any filter, outer cabinet, plastics accessories.
Product not used for personal or domestic purpose.
3. CUSTOMER MUST PRESENTTHE SALES INVOICE OR RECEIPT FOR 2 YEARS
WARRANTY SERVICES.
4. AII require for service, please contact Fortress Service Centre Hotline, Tel:
2555-5788
NOTES
This appliance must be plugged or connected into a specific 220-240V socket. Please
make sure the plug is fully plugged-in before use. Do not use any adapter or extension
cord.
This appliance is a high energy consumption product, please do not use it with other high
energy consumption products in the same supply socket.
THE APPLIANCEIS FOR HOUSEHOLDUSE ONLY
ENVIRONMENT
Do not throw away the appliance with the normal household waste at the end
of its life, but hand it in at an official collection point for recycling. By doing
this, you help preserving the environment.
IMPORTANT NOTICES
IN NO EVENTSHALL OUR COMPANY OR THE SUPPLIERBE LIABLE TO YOU OR ANY
OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL SPECIAL, INCIDENTAL,
CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGESARISING OUT OF THE USE
ORINABILITY TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR INJURY, LOSS OF PROPERTY, BUSINESS PROFITS, BUSINESS INTERRUPTION)
OR FROM ANYBREACH OF WARRANTY EVEN IF OUR COMPANYOR SUPPLIER
HASBEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL
OUR COMPANY OR SUPPLIER´S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE
PRODUCT.
Specifications, designs and dimensions are subject to change without prior notice.