Franklin Technology Verizon Ellipsis Jetpack MHS815L User manual

MHS815L

Contents
Getting Started....................................................................................................................................................................1
Overview ................................................................................................................................................................................................ 2
System Requirements................................................................................................................................................................ 2
Components.......................................................................................................................................................................................... 3
Device Display ..................................................................................................................................................................................... 5
Display Indicators........................................................................................................................................................................ 5
Battery Management........................................................................................................................................................................ 6
Using Your Jetpack ............................................................................................................................................................7
Accessing the Network ..................................................................................................................................................................... 8
Mobile Broadband with 4G LTE* .......................................................................................................................................... 8
.............................................................................................................................................................................................................. 8
Wi-Fi 802.11b/g/n...................................................................................................................................................................... 8
Using Your Jetpack for the First Time........................................................................................................................................ 9
System Requirements................................................................................................................................................................ 9
Installing the 4G LTE SIM Card.............................................................................................................................................. 9
Removing the 4G LTE SIM Card ............................................................................................................................................ 9
Charging the Battery ................................................................................................................................................................10
Powering the Jetpack On and Off ........................................................................................................................................10
Connecting to Your Jetpack..........................................................................................................................................................11
Wi-Fi Name (SSID) and Password......................................................................................................................................11
Connecting to the Internet.....................................................................................................................................................11
Using Your Jetpack after Setup is Complete ..........................................................................................................................12
Mobile Hotspot to share connections ...............................................................................................................................12
Wi-Fi and Web UI Admin Security .....................................................................................................................................12
Monitoring Data Usage............................................................................................................................................................12
Jetpack Settings ...............................................................................................................................................................13
Managing Your Jetpack .................................................................................................................................................................14
Using the My Jetpack Home page .......................................................................................................................................14
My Jetpack Home..............................................................................................................................................................................15
Manage My Jetpack ...................................................................................................................................................................15
My Account & Tools..................................................................................................................................................................16
Help & Support ...........................................................................................................................................................................16
Data Usage..........................................................................................................................................................................................17
Connected Devices ...........................................................................................................................................................................18
Connected Devices ....................................................................................................................................................................18
Edit a Connected Device .........................................................................................................................................................19
Changing the Maximum Number of Connected Devices ..........................................................................................19
Blocked Devices..........................................................................................................................................................................19
Jetpack Settings ................................................................................................................................................................................21
Jetpack ............................................................................................................................................................................................21
.................................................................................................................................................................................................................22

Preferences...................................................................................................................................................................................23
Wi-Fi ................................................................................................................................................................................................26
Advanced.......................................................................................................................................................................................27
Firewall ..........................................................................................................................................................................................32
LAN...................................................................................................................................................................................................33
Port Filtering................................................................................................................................................................................34
Messages..............................................................................................................................................................................................35
On the Jetpack .............................................................................................................................................................................35
On the Web User Interface.....................................................................................................................................................36
About Jetpack.....................................................................................................................................................................................36
Internet Status ............................................................................................................................................................................37
Jetpack Info...................................................................................................................................................................................37
Diagnostics ...................................................................................................................................................................................38
Logs..................................................................................................................................................................................................38
Jetpack Support ..........................................................................................................................................................................39
Troubleshooting .............................................................................................................................................................40
Overview ..............................................................................................................................................................................................41
First Steps............................................................................................................................................................................................41
Common Problems and Solutions ..............................................................................................................................................41
Technical Support............................................................................................................................................................................42
Product Specifications and Regulatory Information.........................................................................................43
Regulatory Statements ..................................................................................................................................................................44
FCC Equipment Authorization ID: XHG-R800...............................................................................................................44
Body-Worn Operation .............................................................................................................................................................44
Safety Hazards ..................................................................................................................................................................................45
Limited Warranty and Liability .................................................................................................................................................46
Trademark..........................................................................................................................................................................................48
Glossary..............................................................................................................................................................................49
Glossary................................................................................................................................................................................................50

1
1
Getting Started
Overview
Components
Device Display
Battery Management

2
Overview
Thank you for choosing the Ellipsis Jetpack!
Having the Ellipsis Jetpack at your fingertips will allow you to access Verizon’s 4G LTE network
for fast uploads and downloads. You can also connect up to eight Wi-Fi capable devices to the
Internet at once –laptops, tablets, eReaders, gaming consoles and more* - and experience ten
times faster speeds of solid 4G LTE, without dropping down to 3G or other slower speed
technologies.
System Requirements
Compatible with all IEEE802.11b/g/n Wi-Fi enabled devices.
Works with the latest versions of most browsers**.
IMPORTANT!
* Be aware when multiple users are connected to the device, they are contributing to the total data usage
on your mobile broadband data plan.
** It is recommended to use the latest versions of Internet browsers. Outdated versions may not be
compatible with the Jetpack Web User Interface, http://my.jetpack .

3
Components
1. Power/Menu Button –Power the Jetpack on/off and switch the menu
Operation Status
Operations
Actions
Power On
Press and hold the Power button for 3 seconds to turn on.
Power Off
Press and hold the Power button until the Goodbye
screen appears.
Display
Wake-Up
When the display is off (sleep mode), the first quick press
of the Power button wakes up the display.
Info Display
When the display is on, each time in the Power button is
pressed quickly, the following information displays.
Data Usage > Wi-Fi Name > Password > My.Jetpack
Admin URL > Home
Battery Indicator (Illuminated Power Button)
Colors
Charging Status
Off
The Jetpack is not connected to a charger.
Red
The Jetpack is connected to a charger and charging.
Green
The Jetpack is connected to a charger and the battery is
charged.

4
Power Indicator
Colors
Charging Status
Off
The Jetpack is powered off.
Blue/Blinking
The Jetpack is powered on.
2. SIM Slot / Power Reset –The SIM card installation slot and Jetpack Power Reset are
accessed by lifting the slide cover.
3. Charging Port –The USB charger connects here.
4. Display –Provides connection and battery status, network signal strength, roaming status,
and the number of users connected with Wi-Fi.

5
Device Display
Display Indicators
STATUS INDICATOR

6
Battery Management
Your Jetpack is equipped with an internal, non-removable, rechargeable battery. It will work
from its charged battery alone, or when the device is plugged into a power source.
Note: Please do not attempt to open or disassemble this Jetpack. Doing so may cause damage
that voids your warranty.
Charge the battery by plugging in the wall charger or to the USB port of a computer. While the
battery is charging, the battery charging icon displays , and the power button illuminates red
. When the battery is charged, the battery icon is solid , the power button illuminates
green .
IMPORTANT! Please use only an approved charger to charge your Jetpack. Improper handling
of the charging port, as well as the use of an incompatible charger, may cause damage to your
device and void the warranty.

7
2
Using Your Jetpack
Accessing the Network
Using Your Jetpack for the First Time
Connecting to Your Jetpack
Using Your Jetpack After Setup is Complete