Franklin C774 User manual

FRANKLIN CPE Router C774 QSG
Thank you for choosing the Franklin Wireless C774.
Note.
- This manual briefly explains the preparation, installation process and safety
precautions for using C774 CPE router.
- We recommend you read this manual before using the C774 CPE router.
Table of Contents
Care and Maintenance------------------------------------------------- 2
Chapter 1. Getting to know the C774
1.1 General Features ------------------------------------------------- 2
1.2 What’s in the box? ----------------------------------------------- 2
1.3 Hardware Features of the C774------------------------------- 3
Chapter 2. Setting up and using the C774
2.1 Installing the 4G LTE SIM Card ------------------ -------------- 4
2.2 Installing the Antennas ------------------------------------------4
2.3 Charging the battery-------------------------- ------------------- 5
2.4 Battery Tips -------------------------------------------------------- 5
2.5 Hooking up your telephone ------------------------------------ 6
2.6 Turning on the device ------------------------------------------------ 6
2.7 Network Access ---------------------------------------------------- 6
2.8 Activate your device ---------------------------------------------- 7
2.9 Connecting to the Router ---------------------------------------- 8
Chapter 3. Technical Specifications, Regulatory and Safety Information,
Warranty, Trademarks & Copyright
3.1 LED Overview ------------------------------------------------------ 9
3.2 Technical Specification ------------------------------------------ 10
3.3 Safety Information ----------------------------------------------- 11
3.4. Warranty ---------------------------------------------------------- 11
3.5. Trademarks ------------------------------------------------------- 13
3.6 Copyright----------------------------------------------------------- 13

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Care and Maintenance
It is normal for your wireless device to get warm when you use it.
Use your wireless device and accessories with care in clean environment.
Keep the wireless device away from open flame or dusty environments.
Protect your device and accessories from water and vapor and keep them dry.
Do not drop, throw or bend your device.
Clean your device with a piece of damp and soft antistatic cloth.
Do not use any chemical agents (such as alcohol and benzene), chemical
detergents or powder to clean the device.
Do not leave your device or accessories in significantly high or low
temperature environments.
Use only manufacturer approved accessories and parts.
Contact an authorized service center in regard to device or accessory
abnormalities.
Do not dismantle or tamper with the device or accessories. Dismantling or
tampering with these items will void the product’s warranty.
Chapter 1. Getting to know the C774
1.1 General Features
•4G LTE High-Speed Wireless Data
•LAN (RJ-45) and Wi-Fi Connectivity
•Home Phone Voice Connectivity (RJ-11)
•Manage Wired and Wireless Network Activity
•An Easy-to-use web-based interface that allows you to manage, monitor,
and customize your LAN, Wi-Fi and 4G LTE connection.
•Advanced Antenna Design
•External Antenna Port for Voice Call Service and Standalone GPS
1.2 What’s in the box?
Following items are included:
•C774 Router
•1050mAh Standard Lithium Ion Battery
•A/C Power Adapter
•Quick Start Guide
•RJ-45 Ethernet LAN Cable
•RJ-11 POTS Telephone Line Cable

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1.3 Hardware Features of the C774
ⓐPower LED
ⓑLAN LED
ⓒVoice Call & Voice Mail & Wi-F i & LTE L ED
ⓓPower On/Off Button
ⓔBattery Cover
ⓕRJ-11 POTS Telephone Line Ports (1-2)
ⓖRJ-45 Ethernet LAN Ports (1-4)
ⓗA/C Power Connector
ⓘReset Button
ⓙWPS Button
ⓚCDMA Extension Antenna Port (MCX Connector Type)
ⓛLTE Primary Antenna
ⓜLTE Secondary Antenna
ⓝGPS Antenna Port (MCX Connector Type)
ⓞUSB Port
Chapter 2. Setting up and using the C774
To get started, take the following steps before you set up C774.
①Install the 4G LTE SIM card. (See “Install the 4G LTE SIM Card “,
Page 4)
②Install the Antennas. (See “Installing the Antennas”, page 4)
③Insert and charge the battery. (See “Charging the battery“, Page
5)
④Hooking up your telephone. (See “Hooking up your telephone“,
Page 6)
⑤Plug-in the Power Adapter and turn on the device. (See “Turn
on the device“, Page 6)
⑥Activate your device (See “Activate your device”, Page 7)
⑦Connect the device to your computer using Wi-Fi or LAN. (See
“Connecting to the Router“, Page 8)

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2.1 Installing the 4G LTE SIM Card
To install your SIM card, follow these steps.
①Insert your SIM card into the UPPER 2nd slot.
②The SIM card MUST remain in the SIM card slot when in use.
2.2 Installing the Antennas
To install the antennas, follow these steps.
①Align the antennas with the antenna posts on the C774 router as shown
below.
②Mount the antennas on the antenna posts, ensuring the connection.
③Swivel the antennas in any direction, in order to better fix the antennas,
please check where you place your router.

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2.3 Charging the battery
①Open the battery door at the back panel of C774 ro uter.
②Insert a new battery which the plus (+) and minus (-) marking match the
markings in the battery compartment.
③Close the battery door.
Note
•When the A/C Power adapter is connected then the battery will charge
automatically.
•The battery power can supply power for voice calling service in case of power
outage or emergency. The Wi-Fi and LAN service will be disabled during battery
powered operation.
2.4 Battery Tips
Warning
Use only Franklin Wireless approved batteries and chargers with your device.
Failure to use a Franklin Wireless approved battery and charger may increase the
risk that your device will overheat, catch fire, and/or explode resulting in property
damage, serious bodily injury, and/or death.
Battery life can vary based on the network, signal strength, temperature, features,
and accessories you use.
If you connect your device to your computer using the USB cable,
the battery will charge.
It normally takes at least 3 hours to fully charge the battery with an A/C Power
adapter.
New batteries or batteries stored for a long time may take additional time to
charge.
When charging your battery, keep it near or below room temperature.
Never expose batteries to temperatures below 32°F (0°C) or above 113°F (45°C).
Never leave the device in an unattended vehicle due to uncontrollable
temperature variations.
It is normal for batteries to gradually weaken and require longer charging times.
If you notice a change in your battery life, it may be time to purchase a new
battery.

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2.5 Hooking up your telephone
①Plug in your telephone into RJ-11 port 1 or port 2 as shown below.
2.6 Turn on the device
①Connect the A/C Power Adapter to the C774 router and plug the Power
Adapter into an outlet.
②Press the Power On/Off button.
2.7 Network Access
4G Mobile Broadband with LTE*
•Download speeds of up to 100 Mbps
•Upload speeds of up to 50 Mbps
3G Mobile Broadband with 1xEVDO Rev.A*
•Download speeds of up to 3.1 Mbps.
•Upload speeds of up to 1.8 Mbps.
2G Voice Call with CDMA 1xRTT.*
•Incoming and Outgoing Voice Call Service
Wi-Fi 802.11b/g/n
•802.11b/g/n – speed of up to 11 Mbps/54 Mbps/150 Mbps

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2.8 Activate your device
Activating LTE Data Service
①After inserting your SIM card, power up the C774 router, and connect the
router with your PC (LAN or Wi-Fi).
②Open your web browser and enter http://192.168.1.1/ into the address
window of your browser, Enter your username and password in the Login
dialog. (See more detail in Chapter 3)
③Once connected, check the ‘USIM State’ in the WWAN menu.
A. If your SIM card did not activate properly, you will see the USIM
State as ‘Inactive’as shown below.
B. If your SIM card activated correctly, you will see the USIM State as
‘Active’as shown below.
Warning
If your SIM card did not come pre-activated or you need to re-activate your SIM card,
you may need to:
A. Go to your network operator’s retail store.
B. Contact your network operator’s customer service department.
In case of using damaged SIM cards, locked SIM card or no SIM Card, you will see
following Web UI.
Activating Voice call Service
①Connect your telephone in the C774 route r.
②Pick up your telephone handset to make a call.
③Press the dial button to “*228” in order to dial up the activation system of
your network operator.
④When the activation process is done, you should hear a voice message
from your network operator system.
Warning
If the activation process did not complete or you were unable to make a Voice Call
service please:
A. Go to your network operator’s retail store.
B. Contact your network operator’s customer service department.

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2.9 Connecting to the Router
Please connect your computer to the C774 router if you haven’t already.
Wi-Fi connection
①Turn on your computer and turn on the C774 router. The router’s
LTE( ) LED should be solid green or orange, indicating the device is in
service and ready to connect. The C774 router broadcasts its own
wireless network.
②On your computer, use the Wi-Fi manager (Windows) or the AirPort
menu bar icon (Mac OS X) to connect wirelessly to the C774 router’s
wireless network.
③The steps to connect to a Wi-Fi network may vary depending on your
operating system native Wi-Fi application, or third-party software used.
Generally, you click an icon in the Windows notification area where you
can select View Available Wireless Networks, or click the Airport icon in
the menu bar on a Mac. If you are unfamiliar with wireless networking
on your computer, consult the computer’s help system.
④Select your C774 router’s network name (Franklin_CPE XXXX Secure,
where XXXX are digits unique to your device), click Connect, and type in
your password. Your network name (SSID), and Wi-Fi/Admin passwords
are on the back of your device as well as on the Quick Start Guide.
LAN connection
①Plug in the Ethernet Cable to connect your computer and the C774
router’s LAN( ) LED should be solid blue, indicating the detection for
the Ethernet Cable Connection.
②The C774 router uses a Standard TCP/IP properties for DHCP (Dynamic
Host Configuration Protocol) and should connect immediately without any
user action. If you need to use a static IP address you will need to change
the settings IP settings using advance options.
Voice connection
①Plug in the RJ-11 Cable to connect your telephone, The router’s
Voice( ) LED should be solid green or orange, indicating the device is in
service and ready to use Voice Call Service.

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Chapter 3. Technical Specifications,
Regulatory and Safety Information, Warranty, Trademarks &
Copyright
3.1 LED Overview
Your device has Power/RSSI/4G/3G/Wi-Fi which provide status information about
the device and network.
No
LED Indicator
Description Remark
LED Color Solid/Blinking
1
Power
No Light - Device is powered off
Solid
Low battery Battery is critically
low.
Blinking
External power
removed
Solid Low battery
Solid
Full Battery Indicator is green
when fully charged.
2
LTE
No Light - Device is powered off
Solid No service or Inactive
Solid Week Signal
LTE service is
available
Green
Solid
Good Signal
3 Wi-Fi No light - Radio off
Blinking
In WPS operation Used for Wi-Fi
pairing.
Solid Radio on
4
LAN[1..4]
No light -
No connected LAN
users
Solid
Connected User LEDs indicate
whether users 1-4 are
active.
5
Voice Mail
No light - No voice mail Where supported
Solid Voice mail is available Where supported
6
Voice Call
No light - Device is powered off
Solid No service or Inactive
Solid Week Signal
Voice service is
available
Blinking
Conversation in
progress
Solid Good Signal
Blinking
Conversational
progress
3.2 Technical Specification
Feature Description
Size (W,D,H) 137mm(H) x 153.8mm(W) x 34.5mm(D)

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(5.39(H) x 6.06(W) x 1.36(D) (inch)
Weight About 283g (9.98 oz) without Antennas
Operating Temperature 0 ◦C to 60 ◦C
Humidity 65 %
Storage Temperature -10 ◦C to 85 ◦C
Operating time (Battery) About 40 minute only for Voice Call Service
Battery and charging Li-ion Polymer 1050mAh, 3.7V. Rechargeable
Power A/C Power Adapter 12V/ 2A
LED Indicators Power / LAN [1-4] / Voice / Voice Mail/ Wi-F i / LTE
Wireless WAN (WWAN)
4G LTE (B12, B25), 3G eHRPD (BC0/BC1)
Receiver diversity (LTE MIMO and 3G Diversity support)
LAN Ethernet Port (RJ-45) x 4EA
Voice Call
2G CDMA 1xRTT (BC0/BC1)
Telephone Port (RJ-11) x 2EA
WLAN IEEE 802.11 b/g/n (2.4GHz)
Data Speed
4G LTE 100Mbps downlink / 50Mbps uplink
3G eHRPD 3.1Mbps downlink / 1.8Mbps uplink
WLAN 11Mbps/ 54Mbps/ 150Mbps (IEEE 801.11 b/g/n)
LAN 10 BASE-T / 100 BASE-T
WLAN & LAN features DHCP server, DDNS, Mac filtering, Network sharing (Samba)
WLAN Security Pre-configurable security (WEP/WPA/WPA2PSK)
USIM (UICC) Removable UICC Card Support
Desktop and Wall mount Supported
LTE Antenna LTE Primary & Secondary Antenna
Voice Service Antenna
Integrated Intenna
Extension Antenna Port for Voice Call Service
GPS Antenna
Integrated Intenna
Extension Antenna Port for Standalone GPS (Optional)

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3.3 Safety Information
Body Worn Operation
Important safety information regarding radiofrequency radiation (RF) exposure.
To ensure compliance with RF exposure guidelines the device must be used with a
minimum of 20cm separation from the body.
Failure to observe these instructions could result in your RF exposure exceeding the
relevant guideline limits.
Regulatory Information (FCC Statement)
FCC Equipment Authorization ID: BPLC774 (TBD)
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
* This device should be installed and operated with a minimum distance of 20 cm
between the radiator and your body when using it via USB cable.
3.4 Warranty
Manufacturer’s Limited One-Year Warranty:
Franklin Wireless (the company) warrants to the original retail purchaser of this
device, that should the product or any part thereof, during normal consumer usage
conditions, be defective in material or workmanship that results in product failure
within the first twelve (12) month period from the date of purchase, such defects
will be repaired or replaced, with a new or refurbished product at the Company’s
discretion, without charge for parts and labor directly related to the defect(s). This
warranty extends to consumers who purchase the product in the United States,
Mexico, or Canada and it’s not transferable or assignable. This warranty does not
apply to:
(a) Product subject to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
(b) Products whose mechanical serial number or electronic serial number has been
removed, altered, or defaced;
(c) Damage from exposure to moisture, humidity, excessive temperature or extreme
environment conditions;
(d) Damage resulting from connection to, or use of any accessory or other product
not approved or authorized by the company;
(e) Defects in appearance, cosmetic, decorative or structural items such as framing
and non-operative parts;

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(f) Product damaged from external causes such as fire, flooding, dirt, sand, weather
conditions, battery leakage, blown fuse, theft or improper usage of any electrical
source.
The Company disclaims liability for removal or reinstallation of the product, for
geographic coverage, for inadequate signal reception by the antenna or for
communications range or operation of the cellular system as a whole.
When sending your wireless device to Franklin Wireless’ authorized distributions
for repair or service, please note that any personal data or software stored on the
device may be inadvertently erased or altered. Therefore, we strongly recommend
you make a back up copy of all data and software contained on your device before
submitting it for repair or service. This includes all contact lists, downloads (i.e.
third-party software applications, games and graphics) and any other data added to
your device. Franklin Wireless is not responsible for and does not guarantee
restoration of any third-party software, personal information or memory data
contained in, stored on, or integrated with any wireless device, whether under
warranty or not, returned to Franklin Wireless’ authorized distributors for repair or
service. To obtain repairs or replacement within the terms of this Warranty, the
product should be delivered with proof of Warranty coverage (e.g. dated bill of
sale), the consumer’s return address, daytime phone number and/or fax number
and complete description of the problem, transportation prepaid, to the Company
at the address shown below or to the place of purchase for repair or replacement
processing. In addition, for reference to an authorized Warranty station in your
area, please call [phone] in the United States.
The extent of the company’s liability under this warranty is limited to the repair or
replacement provided above and, in no event, shall the company’s liability exceed
the purchase price paid by purchaser for the product.
Any implied warranties, including any implied warranty of merchant ability or fitness
for a particular purpose, shall be limited to the duration of this written warranty.
Any action for breach of any warranty must be brought within a period of 18
months from date of original purchase, but in no case shall the company be liable
for a special consequential or incidental damages for breach of this or any other
warranty, express or implied, whatsoever. The company shall not be liable for the
delay in pending service under this warranty or loss of use during the time the
produce is being repaired or replaced.
No person or representative is authorized to assume for the Company any liability
other than expressed herein in connection with the sale of this product.
Some states or provinces do not allow limitations on how long an implied warranty
lasts on the exclusion or limitation of incidental or consequential damage so the
above limitation or exclusions may not apply to you. This Warranty gives you specific
legal rights, and you may also have other rights, which vary from state to state or
province to province.
Franklin’s Authorized Service Center Address:
6205 Lusk Blvd.
San Diego, CA 92121

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3.5 Trademarks
Franklin and the logo are trademarks of Franklin Wireless.
Franklin Wireless, C774, and the Franklin Wireless logo are trademarks of Franklin
Wireless.
Windows is a registered trademark of Microsoft Corporation.
3.6 Copyright
ⓒ2013 Franklin Wireless. Franklin Wireless and the logo are trademarks of
Franklin Wireless.
Other marks are the property of their respective owners.