Franklin R910 User manual

R910 Mobile Hotspot
User Guide

TOC i
Table of Contents
Introduction....................................................................................................................................................1
Before You Begin..................................................................................................................................1
Compatible Operating Systems (OS)....................................................................................................1
Package Contents.................................................................................................................................2
SSID and Security Key .........................................................................................................................2
Additional Information ...........................................................................................................................3
Get Started....................................................................................................................................................4
Parts and Functions..............................................................................................................................4
Home Screen........................................................................................................................................5
Home Screen Layout ............................................................................................................................5
Status Bar Icons....................................................................................................................................6
Menu Bar Icons…………………………………………………………………………………………………7
Data Transfer Volume and Transfer Speed..........................................................................................7
SIM Card...............................................................................................................................................7
Handling a SIM Card…………………………………………………………………………………...…7
Insert or Remove SIM Card………………………………………………………………………………8
Battery Use .........................................................................................................................................10
Inserting/Removing the Battery...........................................................................................................11
Charge the Battery……………………………………………………………………………………….12
Turn Your Device On and Off .............................................................................................................13
Restart Your Device…………………………………………………….…………………………….....14
Connect with Wi-Fi (WLAN)........................................................................................................................15
Wi-Fi (WLAN) Overview......................................................................................................................15
Activate Wi-Fi (WLAN) Function.........................................................................................................15
Connecting to the Internet...................................................................................................................16
Settings .......................................................................................................................................................17
Web UI Overview................................................................................................................................17
Web UI Window ..................................................................................................................................17
Home……. ..........................................................................................................................................17
Admin Log in.......................................................................................................................................18
Connected Devices.............................................................................................................................18
Check the Connected Devices………………………………………………...…….………………....18

TOC ii
Set Access Permissions………………………………………………………………………………...18
Settings Tab........................................................................................................................................20
Wi-Fi Basic Settings............................................................................................................................20
Wi-Fi Advanced Settings.....................................................................................................................22
Mobile Network Settings .....................................................................................................................23
APN………………………………………………………………………………………………………..24
SIM…...……………………………………………………………………………………………………26
Advanced Mobile Network Settings……………...…………………………………………………….27
Device Settings...................................................................................................................................28
Preferences……………………………………………………………………………………………….28
Web Interface….…………………………………...…………………………………………………….29
Software Update………………………………………………………………………………………....30
Backup and Restore……………………………………………………………………………………..31
Backup………………………………………………………………………………………….31
Restore .……………………………..…………………………………………………………31
Restore to Factory Defaults .…………..………………………………………………….…31
System Logs…………………………………………………………………………………………...…32
Advanced Router Settings ..................................................................................................................33
LAN Settings……………………………………………………………………………………………...33
Firewall…....…………...………………………………………………………………………………….34
IP Address Filtering….…………………………...…………………………………………...34
Portmapping……………………………………………………………………………………35
Captive Portal…………………………………………………………………………………………….37
Previously Connected Devices………………………………………………………………37
Login.……………..………………….…………………………………………………………38
User Agreement……………………………………………………………………………….39
Browser Redirect………………………………………………………………………………39
About ..................................................................................................................................................40
Support Tab ........................................................................................................................................41
Appendix .....................................................................................................................................................42
Troubleshooting ..................................................................................................................................42
Specifications......................................................................................................................................44

TOC iii
Warranty and Service..........................................................................................................................47
Warranty…………………………………………………………………………………………………..47
Services…………………………………………………………………………………………………...48
Customer Service ..............................................................................................................................48
Trademarks and Copyright Information ..............................................................................................48
Safety and Notices......................................................................................................................................49
Safety Precautions..............................................................................................................................49
Important Notice……………………………………………………………………………………………....49
Safety and Hazards….………………………...……………………………………………………………..49
Proper Battery Use and Disposal........................................................................................................49
FCC Compliance.................................................................................................................................50
RF Exposure Information and Specific Absorption Rate (SAR) Information ......................................50
Index............................................................................................................................................................52

1
Introduction
The following topics describe the basics of using this guide and your new mobile broadband device.
Before You Begin
Thank you for purchasing your new R910 Mobile Hotspot!
The following topics explain how best to use this guide to get the most out of your mobile broadband
device.
Before Using Your Device
Read Safety and Notices thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Guide Usage Notes
Note that most descriptions in this guide are based on your device's default settings at the time of
purchase.
Screenshots and Key Labels
Screenshots and Key labels are provided for reference only. Actual windows, menus, etc. may differ in
appearance.
Other Notations
In the user guide, the mobile broadband device may be referred to either as "mobile broadband device,"
"hotspot," "device," or "Wi-Fi router."
Compatible Operating Systems (OS)
The table below outlines the compatible operating systems (OS) for your device. Use outside these
environments may affect performance. Additional factors (hardware, connected peripherals, installed
applications, etc.) may also affect performance.
●For computer support, OS version upgrade information, etc., see the corresponding
manufacturer's product support documentation.
●The information for operating system (compatible OS) listed below is the current information for
your device as of Feb.2016.

2
Item
Description
Compatible operating systems (OS)
Windows 7, 8, 10
MacOS 10.5 or later
Android 2.1 or later
Compatible browsers
Chrome 36.0 or later
Internet Explorer 8.0 or later
Firefox 3.1 or later
Safari 5.0 or later
Package Contents
See below for details on everything you will find in the box for your R910.
●R910 Mobile Hotspot
●Battery Cover
●Rechargeable Battery
●AC Adapter
●Get Started Guide
●Important Information Booklet
SSID and Security Key
Before connecting Wi-Fi devices to your R910, you will need to confirm the WiFi Name and WiFi
Password.
●Once your device is completely powered on, Main Wi-Fi Name and Password are shown on the
display. (Note: when the device display is off, press the wake up keys: power button < >
on upper right side or navigation buttons < > on front side)
❖You will see the Wi-Fi Name (R910a-XXXXXX) and Wi-Fi Password.

3
Additional Information
The following list describes additional information before you begin using your R910.
●Your mobile broadband device accommodates software updates. Always use the latest
software.
●Note that connection speeds may drop or connections may be disabled depending on line traffic
or connection environments.

4
Get Started
The following topics give you all the information you need to set up your device and wireless service for
the first time.
Parts and Functions
Learn your device's primary parts and functions.
Device Layout
The following illustration outlines your device's primary external features and buttons.

5
Part
Description
Display
View device status and information
SIM card slot
Install the SIM card.
AC Charging micro USB port
Connect the micro USB cable for charging.
Battery cover
Remove the battery cover to remove or insert the battery or SIM
card.
Reset button
Located on back side of device after battery cover is removed.
Press to reset your device settings to factory default. (Device
must be On when pressing reset button.)
Power button
Press and hold to power on or off.
Home Screen
The following topics describe the details of your device's display layout, icons, and information.
Home Screen Layout
Explore your device's home screen layout.

6
Part
Description
①Status Bar
Displays status indicators including Signal strength, SIM Card,
Roaming, battery level and more.
②Wi-Fi Name &
Password Info bar
Displays Main Wi-Fi’s SSID name and password
Automatically toggles every 6 seconds
③Notification Bar
Displays carrier logo and alerting messages such as Insert SIM
④Menu Bar
Display Menu icons and access device menu through navigation
buttons (Left: , Select: , Right: ).
Status Bar Icons
The Status Bar will display the following icons, depending on current status.
Icon
Description
Mobile networks connected and data transmission direction
Service signal strength. The more bars, the better service signal received
Out of service area
Appears when roaming
The number of connected WLAN devices
Battery full
Battery low
No battery. Battery icon blinking (charging required)
Battery percentage appears next to battery icon
Appears when No SIM is detected.
Appears when an invalid SIM is detected.