FRANKLINWH aGate X-01-AU User manual

Franklin Home Power Installation Guide
Version 1.2.01
Issued on: November 08, 2023

Franklin Home Power Installation Guide
© 2023 FranklinWH Australia Pty Ltd. All rights reserved.
All information in this Manual is subject to the copyright and other intellectual property rights of
FranklinWH Australia Pty Ltd. This manual may not be modified, copied or reproduced, in whole or
in part, without the prior written permission of FranklinWH Australia Pty Ltd.
Please visit FranklinWH Support for the latest Franklin Home Power documents.
All brands and trademarks mentioned in this document are the property of their respective owners,
and their use in this document does not imply the sponsorship or recognition of their products or
services.
Please read this document carefully to ensure the best reliability of the product and your warranty
eligibility. For further information about warranty, please refer to the FranklinWH Limited Warranty.
This document is intended for use by professional installation and maintenance service providers
only and no statements, information or recommendations in this document constitute any express
or implied warranty.
Please read this document carefully before installing or using the Franklin Home Power
equipment. Failure to follow any instructions or warnings in this document may result in
damage to the equipment, personal electric shock, severe injury, or even death.
Product Information
Franklin Home Power (FHP) system is composed of aPower, aGate and other electrical
components, and this document applies only to the following products: aPower X-01-AU and aGate
X-01-AU.
FranklinWH Australia Pty Ltd. (“FranklinWH”) reserves the right to make any improvements to the
product, and the contents in this document shall be subject to updates without further notification.
All images and pictures provided in this Manual are only for demonstration purposes and may differ
in detail from the product, based on the product version.
Feedback
If you have any questions or comments, please send us an email at: [e-mail]
Disposal of Scrapped Products
Scrapped products (including their internal chemicals and electrical materials) should not be
disposed of with household wastes. Please refer to your local laws and regulations regarding
disposal. These certification labels are for information only.

Franklin Home Power Installation Guide
CONTENT
Safety Statements....................................................................................................................................... 1
Safety Symbols..............................................................................................................................................................1
Safety Instructions for Operation .............................................................................................................................2
Safety Instructions for Installation Site....................................................................................................................5
Fire and Other Emergency Situations ......................................................................................................................7
Franklin Home Power System Overview .................................................................................................. 8
Whole-Home Backup System....................................................................................................................................8
Partial Backup System .................................................................................................................................................9
Installation Preparations ..........................................................................................................................10
Site Planning............................................................................................................................................................... 10
Tools............................................................................................................................................................................. 16
Materials...................................................................................................................................................................... 18
Installation .................................................................................................................................................20
Moving......................................................................................................................................................................... 20
aPower Installation.................................................................................................................................................... 20
1) Unbox and Transport the aPower ............................................................................................................. 20
2) Mount the bracket ........................................................................................................................................ 22
3) Drill cable inlet holes on the wall (if needed)........................................................................................... 29
4) Mount the aPower in the bracket.............................................................................................................. 31
5) Adjust the floor mounted aPower level.................................................................................................... 33
aGate Installation....................................................................................................................................................... 34
1) Unbox the aGate ........................................................................................................................................... 34
2) Remove the door and inner panel from the aGate................................................................................. 35
3) Prepare aGate cable inlets........................................................................................................................... 37
4) Enlarging or Drilling New Holes (if necessary) ........................................................................................ 38
5) Install optional module(s)............................................................................................................................. 39

Franklin Home Power Installation Guide
6) Install breakers as needed ........................................................................................................................... 45
7) Mount the aGate on the wall...................................................................................................................... 47
Electrical Conduits and Wiring ............................................................................................................................... 51
1) Electrical Conduits ........................................................................................................................................ 51
2) Communications Wiring .............................................................................................................................. 54
3) Electrical Wiring ............................................................................................................................................ 62
Completing Installation ............................................................................................................................................ 78
1) Re-Install the aPower Wiring Compartment Cover and Install Grilles............................................... 78
2) Re-Install the aGate Door and Inner Panel .............................................................................................. 79
Appendix 1: Electrical parameters...........................................................................................................81

Franklin Home Power Installation Guide
1
Safety Statements
WARNING：This Guide includes important information about the Franklin Home Power system. Please
read this Guide carefully before installation, maintenance or use. Failure to follow any instruction in this
Guide may lead to risks of equipment damage, electric shock, severe personal injury and even death,
and may also void the warranty (FranklinWH Support).
The DANGER, WARNING, and NOTE alerts are supplemental to the safety instructions and are not
exhaustive.
Safety Symbols
DANGER: This indicates a hazardous situation, which if not avoided, could result in
serious injury or death.
DANGER: There are fire risks in the battery packs.
WARNING: This indicates a situation where failure to follow instructions may be a
safety hazard or cause equipment malfunction. Use extreme caution and follow
instructions carefully.
NOTE: This indicates information important for optimal system operation. Follow
instructions carefully.
PROTECTIVE GROUNDING TERMINAL: This indicates the position of grounding
connection on the equipment.
WAIT TIME: It means there are electric shock risks inside the equipment, please wait 5
minutes before proceeding.
ELECTRONIC DEVICE: DO NOT THROW AWAY. Scrapped electronic products and
batteries cannot be disposed of together with household wastes. Please consult your
local laws and regulations for further information.

Franklin Home Power Installation Guide
2
Safety Instructions for Operation
DANGER: The installation, wiring, maintenance, transportation, and handling of each
aGate and aPower should follow local laws, regulations and standards, and the Safety
Instructions in this Guide serve as supplementation to the laws, regulations and
standards.
DANGER: Before any electrical operation starts, please turn off the grid power supply
switch, generator input switch, the solar input switch, the load switch, and lock the
switches. If the switches cannot be locked, please lock the distribution box where the
switches are installed. A warning sign Out of Operation, Do NOT Turn On should be
hung.
DANGER: Both aPower and aGate are electrical equipment, and improper operation
may lead to electric shock, energy hazards, or chemical hazards. Please do NOT open
the cabinet or disassemble without express direction from the FranklinWH service
team.
DANGER: Only FranklinWH certified and qualified technicians can install, maintain or
replace aGate and aPower equipment or wiring. They must wear personal protective
equipment (PPE) during operation.
DANGER: It is strictly forbidden to work on or operate the system alone. For safety,
make sure that there is someone around you who can help.
DANGER: It is strictly forbidden to install, maintain, or handle the system outdoors
during bad weather conditions, such as lightning, thunder, rain, snow, or strong winds.
DANGER: In case of a battery fire, please take actions as instructed in the Safety Data
Sheet.
DANGER: The aPower must be carefully handled and installed using lifting equipment
to avoid injury to installers or the aPower.
DANGER: During the transport and handling of aGate and aPower units, extreme care
is required to avoid dropping, bumping, stomping, or inverting the equipment. To
prevent potential damage, please keep all aPower units in their packaging until ready
to install.
DANGER: During use, storage, and transport, ensure that the ambient temperature of
an aPower does not exceed 50 °C, that it is not near flammables, and that the cooling
system and vents are not blocked.

Franklin Home Power Installation Guide
3
DANGER: Do NOT let an aPower operate outside of the specified temperature range.
DANGER: Do not attempt to take apart, repair and/or modify an aGate or aPower
without the authorization of FranklinWH. And it is prohibited to open the battery pack
chamber in any situation. Otherwise, it may lead to safety hazards and void the
warranty.
DANGER: To prevent misoperation, ensure that the upstream and downstream
switches are disconnected and padlocked during installation or maintenance.
DANGER: If an aPower or aGate is found damaged (except for minor defects in
exterior painting) after it is unboxed or malfunctioning on installation, please do NOT
operate it and contact your after-sales service provider for support.
DANGER: Before any installation and commissioning of an aPower, please keep the
round switch button on the right part of aPower off (extended, flush with the case)
and prevent the ON/OFF switch from being operated by mistake.
DANGER: If the aPower battery is leaking electrolyte, smoking, or catching fire, if it is
safe to do so, please disconnect the AC power from the Franklin Home Power system,
and turn off the aPower switch to stop charging and discharging the battery.
DANGER: Measures should be taken to prevent foreign objects from entering any
aPower or aGate.
DANGER: The installation of Franklin Home Power system must comply with all
applicable requirements of AS/NZS4777.1 and AS/NZS5139.
DANGER: Both electric connection and electric isolation need to comply with the
local standards and AS/NZS 3000, AS/NZS 4777.1.
DANGER: The installer needs to provide suitable conduits and cables, and complete
the installation process in accordance with the local regulations.
DANGER: aPower units may be installed on the floor or on walls, a floor installation is
recommended.
DANGER: Before the installation starts, engineers should check and locate the
embedded electric wires and water pipes to avoid potential property damage and
personal injury during the installation process.

Franklin Home Power Installation Guide
4
WARNING: For maintenance purposes, do NOT use any parts or fittings that are not
listed in this Guide or that are purchased from any source other than FranklinWH or its
recognized dealers.
WARNING: Do NOT use paint on any part of an aPower or aGate, whether internal or
external, especially on the protective cover except for exterior paint that has been worn
out or damaged in the transportation, installation, or maintenance process. The
damaged part can be repaired with paint or topcoat of the same color.
WARNING: Do NOT connect an aPower directly to the solar inverter.
WARNING: aPower is heavy. Use of lift equipment is recommended.
WARNING: Before installation, do not place an aPower on site for more than one
month. After installation, do not turn on the aPower before connecting the PV and grid,
otherwise the battery will be depleted due to a long period of time without charging.
WARNING: Franklin Home Power system is composed of an aGate, and one or more
aPower units, and other electrical components which cannot be used separately.
WARNING: An aPower may only be connected to the aPower breaker on the aGate.
WARNING: The inputs from grid and generator may only be connected to the
respective reserved terminals on the aGate.
WARNING: The operation of the Franklin Home Power system requires an Internet
connection. Extended offline operation may result in a voided warranty. Please refer to
FranklinWH Support for information.

Franklin Home Power Installation Guide
5
Safety Instructions for Installation Site
DANGER: The installation site of aPower and aGate units should be protected from
access by children, or additional protective measures should be taken to protect the
FranklinWH equipment from misoperation and contact by children.
DANGER: The installation site of aPower and aGate units should be kept away from
heating devices, or any source of heat and/or fire.
DANGER: The ambient temperature at the installation area of aPower and aGate units
should be -20 ℃–50 ℃ with the relative humidity between 5 % and 95 % and altitude
lower than 4,000 m.
DANGER: The aPower and aGate installation area should be well-ventilated to ensure
satisfactory performance. If an aPower or an aGate is to be installed in a confined area,
forced ventilation must be in place.
DANGER: The aPower and aGate installation area should be protected from flooding
and standing water.
DANGER: The aPower and aGate installation area should be away from flammable and
explosive materials.
DANGER: The aPower and aGate installation area should be protected from dust and
smoke.
DANGER: The installation site should be properly leveled and hardened if the aPower
is floor mounted. If there is grass nearby, a layer of cement or slab stone must be
placed on the projection area of the equipment to block grass growth and prevent the
equipment from collapsing.

Franklin Home Power Installation Guide
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DANGER: If wall-mounted, the wall should be able to provide sufficient bearing
capacity.
DANGER: The installation site for aPower should have a fire detection and protection
systems that meets the local building and fire codes. Temperature detectors and fire
detectors must be used in the vicinity of the installation zone and must be connected
to the family fire control system.
WARNING: The aPower and aGate installation site should be protected from direct
exposure to sunshine, rain, and snow.
WARNING: The aPower and aGate installation site should have no water source above
it or in the vicinity, including water pipes, shower, faucet, and containers of liquids.
WARNING: Do NOT clean aPower and aGate units with cleaning agents or expose
them to flammable or irritant chemicals or their vapors.
WARNING: The noise factor (< 45 dB) must be taken into account when selecting the
installation site for each aPower. Selection of the site must involve consent of local
residents.
WARNING: It is required that internet connectivity is provided at the aGate
installation site. A hardwired connection is more reliable but Wifi and 4G connections
are possible.