FRANKLINWH aGate X-01-AU User manual

Franklin Home Power Installation Guide
Version 1.2.01
Issued on: November 08, 2023

Franklin Home Power Installation Guide
© 2023 FranklinWH Australia Pty Ltd. All rights reserved.
All information in this Manual is subject to the copyright and other intellectual property rights of
FranklinWH Australia Pty Ltd. This manual may not be modified, copied or reproduced, in whole or
in part, without the prior written permission of FranklinWH Australia Pty Ltd.
Please visit FranklinWH Support for the latest Franklin Home Power documents.
All brands and trademarks mentioned in this document are the property of their respective owners,
and their use in this document does not imply the sponsorship or recognition of their products or
services.
Please read this document carefully to ensure the best reliability of the product and your warranty
eligibility. For further information about warranty, please refer to the FranklinWH Limited Warranty.
This document is intended for use by professional installation and maintenance service providers
only and no statements, information or recommendations in this document constitute any express
or implied warranty.
Please read this document carefully before installing or using the Franklin Home Power
equipment. Failure to follow any instructions or warnings in this document may result in
damage to the equipment, personal electric shock, severe injury, or even death.
Product Information
Franklin Home Power (FHP) system is composed of aPower, aGate and other electrical
components, and this document applies only to the following products: aPower X-01-AU and aGate
X-01-AU.
FranklinWH Australia Pty Ltd. (“FranklinWH”) reserves the right to make any improvements to the
product, and the contents in this document shall be subject to updates without further notification.
All images and pictures provided in this Manual are only for demonstration purposes and may differ
in detail from the product, based on the product version.
Feedback
If you have any questions or comments, please send us an email at: [e-mail]
Disposal of Scrapped Products
Scrapped products (including their internal chemicals and electrical materials) should not be
disposed of with household wastes. Please refer to your local laws and regulations regarding
disposal. These certification labels are for information only.

Franklin Home Power Installation Guide
CONTENT
Safety Statements....................................................................................................................................... 1
Safety Symbols..............................................................................................................................................................1
Safety Instructions for Operation .............................................................................................................................2
Safety Instructions for Installation Site....................................................................................................................5
Fire and Other Emergency Situations ......................................................................................................................7
Franklin Home Power System Overview .................................................................................................. 8
Whole-Home Backup System....................................................................................................................................8
Partial Backup System .................................................................................................................................................9
Installation Preparations ..........................................................................................................................10
Site Planning............................................................................................................................................................... 10
Tools............................................................................................................................................................................. 16
Materials...................................................................................................................................................................... 18
Installation .................................................................................................................................................20
Moving......................................................................................................................................................................... 20
aPower Installation.................................................................................................................................................... 20
1) Unbox and Transport the aPower ............................................................................................................. 20
2) Mount the bracket ........................................................................................................................................ 22
3) Drill cable inlet holes on the wall (if needed)........................................................................................... 29
4) Mount the aPower in the bracket.............................................................................................................. 31
5) Adjust the floor mounted aPower level.................................................................................................... 33
aGate Installation....................................................................................................................................................... 34
1) Unbox the aGate ........................................................................................................................................... 34
2) Remove the door and inner panel from the aGate................................................................................. 35
3) Prepare aGate cable inlets........................................................................................................................... 37
4) Enlarging or Drilling New Holes (if necessary) ........................................................................................ 38
5) Install optional module(s)............................................................................................................................. 39

Franklin Home Power Installation Guide
6) Install breakers as needed ........................................................................................................................... 45
7) Mount the aGate on the wall...................................................................................................................... 47
Electrical Conduits and Wiring ............................................................................................................................... 51
1) Electrical Conduits ........................................................................................................................................ 51
2) Communications Wiring .............................................................................................................................. 54
3) Electrical Wiring ............................................................................................................................................ 62
Completing Installation ............................................................................................................................................ 78
1) Re-Install the aPower Wiring Compartment Cover and Install Grilles............................................... 78
2) Re-Install the aGate Door and Inner Panel .............................................................................................. 79
Appendix 1: Electrical parameters...........................................................................................................81

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1
Safety Statements
WARNING：This Guide includes important information about the Franklin Home Power system. Please
read this Guide carefully before installation, maintenance or use. Failure to follow any instruction in this
Guide may lead to risks of equipment damage, electric shock, severe personal injury and even death,
and may also void the warranty (FranklinWH Support).
The DANGER, WARNING, and NOTE alerts are supplemental to the safety instructions and are not
exhaustive.
Safety Symbols
DANGER: This indicates a hazardous situation, which if not avoided, could result in
serious injury or death.
DANGER: There are fire risks in the battery packs.
WARNING: This indicates a situation where failure to follow instructions may be a
safety hazard or cause equipment malfunction. Use extreme caution and follow
instructions carefully.
NOTE: This indicates information important for optimal system operation. Follow
instructions carefully.
PROTECTIVE GROUNDING TERMINAL: This indicates the position of grounding
connection on the equipment.
WAIT TIME: It means there are electric shock risks inside the equipment, please wait 5
minutes before proceeding.
ELECTRONIC DEVICE: DO NOT THROW AWAY. Scrapped electronic products and
batteries cannot be disposed of together with household wastes. Please consult your
local laws and regulations for further information.

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2
Safety Instructions for Operation
DANGER: The installation, wiring, maintenance, transportation, and handling of each
aGate and aPower should follow local laws, regulations and standards, and the Safety
Instructions in this Guide serve as supplementation to the laws, regulations and
standards.
DANGER: Before any electrical operation starts, please turn off the grid power supply
switch, generator input switch, the solar input switch, the load switch, and lock the
switches. If the switches cannot be locked, please lock the distribution box where the
switches are installed. A warning sign Out of Operation, Do NOT Turn On should be
hung.
DANGER: Both aPower and aGate are electrical equipment, and improper operation
may lead to electric shock, energy hazards, or chemical hazards. Please do NOT open
the cabinet or disassemble without express direction from the FranklinWH service
team.
DANGER: Only FranklinWH certified and qualified technicians can install, maintain or
replace aGate and aPower equipment or wiring. They must wear personal protective
equipment (PPE) during operation.
DANGER: It is strictly forbidden to work on or operate the system alone. For safety,
make sure that there is someone around you who can help.
DANGER: It is strictly forbidden to install, maintain, or handle the system outdoors
during bad weather conditions, such as lightning, thunder, rain, snow, or strong winds.
DANGER: In case of a battery fire, please take actions as instructed in the Safety Data
Sheet.
DANGER: The aPower must be carefully handled and installed using lifting equipment
to avoid injury to installers or the aPower.
DANGER: During the transport and handling of aGate and aPower units, extreme care
is required to avoid dropping, bumping, stomping, or inverting the equipment. To
prevent potential damage, please keep all aPower units in their packaging until ready
to install.
DANGER: During use, storage, and transport, ensure that the ambient temperature of
an aPower does not exceed 50 °C, that it is not near flammables, and that the cooling
system and vents are not blocked.

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DANGER: Do NOT let an aPower operate outside of the specified temperature range.
DANGER: Do not attempt to take apart, repair and/or modify an aGate or aPower
without the authorization of FranklinWH. And it is prohibited to open the battery pack
chamber in any situation. Otherwise, it may lead to safety hazards and void the
warranty.
DANGER: To prevent misoperation, ensure that the upstream and downstream
switches are disconnected and padlocked during installation or maintenance.
DANGER: If an aPower or aGate is found damaged (except for minor defects in
exterior painting) after it is unboxed or malfunctioning on installation, please do NOT
operate it and contact your after-sales service provider for support.
DANGER: Before any installation and commissioning of an aPower, please keep the
round switch button on the right part of aPower off (extended, flush with the case)
and prevent the ON/OFF switch from being operated by mistake.
DANGER: If the aPower battery is leaking electrolyte, smoking, or catching fire, if it is
safe to do so, please disconnect the AC power from the Franklin Home Power system,
and turn off the aPower switch to stop charging and discharging the battery.
DANGER: Measures should be taken to prevent foreign objects from entering any
aPower or aGate.
DANGER: The installation of Franklin Home Power system must comply with all
applicable requirements of AS/NZS4777.1 and AS/NZS5139.
DANGER: Both electric connection and electric isolation need to comply with the
local standards and AS/NZS 3000, AS/NZS 4777.1.
DANGER: The installer needs to provide suitable conduits and cables, and complete
the installation process in accordance with the local regulations.
DANGER: aPower units may be installed on the floor or on walls, a floor installation is
recommended.
DANGER: Before the installation starts, engineers should check and locate the
embedded electric wires and water pipes to avoid potential property damage and
personal injury during the installation process.

Franklin Home Power Installation Guide
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WARNING: For maintenance purposes, do NOT use any parts or fittings that are not
listed in this Guide or that are purchased from any source other than FranklinWH or its
recognized dealers.
WARNING: Do NOT use paint on any part of an aPower or aGate, whether internal or
external, especially on the protective cover except for exterior paint that has been worn
out or damaged in the transportation, installation, or maintenance process. The
damaged part can be repaired with paint or topcoat of the same color.
WARNING: Do NOT connect an aPower directly to the solar inverter.
WARNING: aPower is heavy. Use of lift equipment is recommended.
WARNING: Before installation, do not place an aPower on site for more than one
month. After installation, do not turn on the aPower before connecting the PV and grid,
otherwise the battery will be depleted due to a long period of time without charging.
WARNING: Franklin Home Power system is composed of an aGate, and one or more
aPower units, and other electrical components which cannot be used separately.
WARNING: An aPower may only be connected to the aPower breaker on the aGate.
WARNING: The inputs from grid and generator may only be connected to the
respective reserved terminals on the aGate.
WARNING: The operation of the Franklin Home Power system requires an Internet
connection. Extended offline operation may result in a voided warranty. Please refer to
FranklinWH Support for information.

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5
Safety Instructions for Installation Site
DANGER: The installation site of aPower and aGate units should be protected from
access by children, or additional protective measures should be taken to protect the
FranklinWH equipment from misoperation and contact by children.
DANGER: The installation site of aPower and aGate units should be kept away from
heating devices, or any source of heat and/or fire.
DANGER: The ambient temperature at the installation area of aPower and aGate units
should be -20 ℃–50 ℃ with the relative humidity between 5 % and 95 % and altitude
lower than 4,000 m.
DANGER: The aPower and aGate installation area should be well-ventilated to ensure
satisfactory performance. If an aPower or an aGate is to be installed in a confined area,
forced ventilation must be in place.
DANGER: The aPower and aGate installation area should be protected from flooding
and standing water.
DANGER: The aPower and aGate installation area should be away from flammable and
explosive materials.
DANGER: The aPower and aGate installation area should be protected from dust and
smoke.
DANGER: The installation site should be properly leveled and hardened if the aPower
is floor mounted. If there is grass nearby, a layer of cement or slab stone must be
placed on the projection area of the equipment to block grass growth and prevent the
equipment from collapsing.

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DANGER: If wall-mounted, the wall should be able to provide sufficient bearing
capacity.
DANGER: The installation site for aPower should have a fire detection and protection
systems that meets the local building and fire codes. Temperature detectors and fire
detectors must be used in the vicinity of the installation zone and must be connected
to the family fire control system.
WARNING: The aPower and aGate installation site should be protected from direct
exposure to sunshine, rain, and snow.
WARNING: The aPower and aGate installation site should have no water source above
it or in the vicinity, including water pipes, shower, faucet, and containers of liquids.
WARNING: Do NOT clean aPower and aGate units with cleaning agents or expose
them to flammable or irritant chemicals or their vapors.
WARNING: The noise factor (< 45 dB) must be taken into account when selecting the
installation site for each aPower. Selection of the site must involve consent of local
residents.
WARNING: It is required that internet connectivity is provided at the aGate
installation site. A hardwired connection is more reliable but Wifi and 4G connections
are possible.

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Fire and Other Emergency Situations
Fire:
⚫Shut off the aPower breaker on the aGate, if it is safe to do so.
⚫Evacuate to a safe area.
⚫Contact 000 as soon as it is safe to do so.
⚫Use approved fire extinguishing devices, if it is safe to do so.
Flood:
⚫Shut off the aPower breaker on the aGate, if it is safe to do so.
⚫If the wiring sections of aPower or aGate are submerged, please stay away from the
water. Electric leakage may result in electric shock.
⚫Drain the water to protect the system, if it is safe and possible.
⚫If water rises to the battery level, please call your installers for inspection. If water
level is below the battery chamber, please allow the site to completely dry.
Abnormal noise, odor or smoke:
⚫Shut off the aPower breaker on the aGate, if it is safe to do so.
⚫Check and ensure your aPower is well ventilated and not blocked.
⚫Keep the installation site well ventilated.
⚫Call your after-sales service for support.

Franklin Home Power Installation Guide
8
Franklin Home Power System Overview
FranklinWH is a whole-home energy solution for residential users. The two key components are the
aGate, an intelligent power management unit for whole home power control, and the aPower, an
energy storage battery unit with built in battery management system (BMS) and inverter. Users can
monitor and operate their systems remotely the via FranklinWH App. With AC coupling and energy
management technologies, the Franklin Home Power system provides a reliable household backup and
load control solution for homes.
The Franklin Home Power system backup options include whole-home backup and partial backup.
Load selection for different options must be completed during the system design phase.
The aPower stores energy from the grid, solar systems and generators, and can power the home during
grid outages, during peak rate periods, or at night (for solar self-generation).
Whole-Home Backup System
In the whole-home backup system, all household loads, except for Smart Circuit loads, are connected
via the Main Panel to the backup port of the aGate. If the grid fails, the FHP system power can
support all household energy loads.
Backup loads
Smart loads
Backup loads
Electric Meter
aGate
Grid
aPower 1
Backup Panel
Solar
Solar inverter
Generator
aPower N (N ≤3)

Franklin Home Power Installation Guide
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Partial Backup System
If you select a partial backup configuration, you need to identify backup loads during system
configuration. Connect the backup loads (except for the Smart Circuit loads) to the backup port of the
aGate, and connect the non-backup loads to the non-backup ports of the aGate. If the grid fails, the
FHP system will only power the backup loads during an outage.
Non-essential
loads
Electric Meter
aGate
Grid
Backup loads
Backup Panel
Solar
Solar inverter
Generator
Non-backup Panel
aPower 1
aPower N (N ≤3)
Smart loads

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10
Installation Preparations
Site Planning
1) Plan installation position
NOTE:
The selection of installation location must avoid water and power conduits. Refer to
all applicable local codes and standards.
⚫The details below are general guidelines for spacing and may not be applicable. Please
consult your local AHJ or Utility and finalize the spacing in accordance with the specific
site conditions.
➢aGate:
The recommended distance between the bottom of aGate and the ground is 1.22 m and
should not exceed 1.6 m. Please finalize the installation height in accordance with the
specific site conditions.
➢aPower:
There should be a minimum clearance of 0.9 m from the top of the aPower to the ceiling.
When an aPower is mounted on the wall, the recommended distance between the bottom
of the aPower and the ground is 0.47 m but should not exceed 1.36 m.
The recommended distance between multiple aPower units is 0.3 m, with a minimum of at
least 0.15 m.
➢The recommended space distance in front of the wall in the installation area is 1.3 m.
⚫The FHP system requires an internet connection. All signal transfers between aPower and
aGate units, the generator, and the router are realized by a CAN bus, network cables or
other signal transmission cables. Long distances will likely adversely affect the quali ty and
speed of communications, negatively impacting equipment operations. The installer or
Recommended
1.3 m
aGate
aPower
aPower
aPower
Recommended
0.6 m
At least
0.6 m
Recommended
1.22 m
Recommended
0.3 m
At least
0.15 m
Recommended
0.6 m
At least
0.6 m
≥ 0.9 m
Recommended
0.3 m
At least
0.15 m
Recommended
0.47 m but should
not exceed 1.36 m

Franklin Home Power Installation Guide
11
system designer will need to factor in the recommended maximum cable lengths, listed
below, when laying out the FHP installation.
Cable
Maximum cable length
aPower to aGate
30 m
aGate to Generator
30 m
aGate to Router
100 m
aGate to PV CT
3 m

Franklin Home Power Installation Guide
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2) Plan the positions of equipment inputs and outputs
⚫aPower
The positions of inputs and outputs on an aPower are as shown below. The following scenarios offer
variations on the cable inlets and outlets of an aPower to accommodate variations in the existing
residential wiring layout.
Scenario 1: The electrical conduits and aPower share the same side of the wall.
Gasketed conduit adaptors and
sealing rings must be used to
ensure the tightness of the
wiring compartment. The cable
inlets on the wiring
compartment of an aPower are
35 mm and 28.5 mm in
diameter, and the conduit
adaptors that work with them
have thread size of 32 mm and
25 mm.
Scenario 2: The cables will connect to the aPower from inside or though the electrical conduits
through the wall.
Sealing rings must be used. A
good seal must be guaranteed
between the electrical conduits
and the wiring compartment,
which can be achieved by using
a conduit hub, sealing rings, or
caulk. The cable inlets on the
wiring compartment of aPower
are 35 mm and 28.5 mm in
diameter.
Electrical Conduit
Electrical Conduit

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⚫aGate
The positions of inputs and outputs on an aGate are as shown below. The following
scenarios offer variations on the cable inlets and outlets of an aGate to accommodate
variations in the existing residential wiring layout.
Scenario 1: aGate and electrical conduits share the same side of the wall.
If the aGate is installed
outdoors, the electrical conduit
is connected to the aGate
through the cable inlet on the
upper panel. Water-proof
sealant or caulk should be used
between the reducing fitting,
hub, electrical conduit, and the
aGate to enhance the
watertightness. In other cases, a
hub is needed to ensure the IP
grade of the aGate. The
electrical conduit diameter
varies by the type of conduits.
The knockout holes on the
lower panel of the aGate are 20
mm and 40 mm. If the knockout
holes do not match the electrical
conduits in hub diameter,
additional reducing fittings will
be needed to achieve the
required IP grade.
Electrical Conduit

Franklin Home Power Installation Guide
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Scenario 2: Cables are run in electrical conduits and enter aGate from inside or through the
wall.
In this case, a conduit hub will
be needed to ensure the IP
grade of the aGate. The
electrical conduit diameter
varies by the types of conduit.
The knockout holes on the back
and lower panel of the aGate
are 20 mm and 40 mm in
diameter. If the knockout holes
do not match the hub diameter,
additional reducing fittings will
be needed to achieve the
required IP grade.
3) Plan protection for aGate’s input connections
The aGate serves as the entrance to the FHP system. Proper lightning protection measures are
required. Over current protection measures are also required. A circuit breaker of 100 A may be
installed at the grid input connection and the generator input connection. Please refer to Install
breakers as needed in this Guide for the recommended models of circuit breakers inside aGate.
4) Plan the types, sizes and routes of cable and electrical conduits
⚫Please refer to Electrical Wiring for recommended cable types and wire diameters for
electric connections and communication connections.
⚫As cables run through the electrical conduits, the current-carrying capacity of the cables
needs to be reduced. Please refer to the applicable information in AS/NZS 3000 or AS/NZS
3008.1.1.
⚫The relationship between wire diameters, cable numbers, and inner diameters of conduits
should be taken into consideration as cables run through the electrical conduits. Please refer
to Appendix C6 of AS/NZS 3000 for the list of maximum numbers of cables of the same size
in the electrical conduits and pipelines.
⚫It is recommended that the electrical conduit be a combination of medium duty electrical
PVC and a corrugated conduit. This is preferred for home cable installation and can provide
effective mechanical protection as well as improved tightness.
Electrical Conduit

Franklin Home Power Installation Guide
15
5) Plan the Fire Control and Extinguishing System
The selection and installation of fire control and extinguishing systems on power storage systems must
comply with the requirements of AS/NZS 5139 and local fire authorities.

Franklin Home Power Installation Guide
16
Tools
⚫Personal Protection Equipment (PPE) (goggles, gloves, protective shoes, anti-dust respirator,
etc.) to protect the personal safety.
⚫Drill
➢Use 4 mm Brad Point bits or 4 mm Auger bits to drill pilot holes in wooden walls.
➢Use 13 mm, 20 mm, 25 mm, 40 mm, 50 mm sized wood bits to create holes in wooden walls.
➢Use 13 mm, 20 mm, 25 mm, 40 mm, 50 mm sized hole saw bits to create holes in metal walls.
⚫Hammer drill
➢Use 13 mm, 10 mm Masonry bits to create pilot holes on concrete or brick walls.
➢Use 13 mm, 20 mm, 25 mm, 40 mm, 50 mm Diamond core bits to create holes in concrete or
brick walls.
⚫Electric screwdriver and cross screw bits to tighten the fastening screws
⚫Torque wrench and bent-handle ratchet wrench
➢Use 8 mm, 9 mm, 10 mm, and 11 mm hex sockets, to tighten and check the torque of outer
hexagonal bolts.
➢Use 5 mm and 6 mm inner hexagon screwdriver bits to fasten cables at circuit breakers and
pressure connectors and to check the torque.
➢Use 5 mm, 6 mm straight screwdriver bits to fasten cables at circuit breakers and connectors
and to check the torque.
➢Use PH2, PH3 cross screwdriver bits to fasten cables at circuit breakers and to check the torque.
➢Use 150 mm Phillips head extension.
⚫Flat head screwdriver (3 x 100 mm, 6 x 100 mm) to fasten signal terminals and take wooden
boxes apart.
⚫Phillips head screwdriver (#2 x 100 mm, #3 x 100 mm) to tighten fasteners.
⚫Claw hammer to break knockout holes and to release locks on wooden box.
⚫Utility knife to cut open cartons.
⚫Needle nose, vise grip, wire stripper, wire cutter, utility wire shear, and other cable
preparation tools.
⚫Wire crimper, network cable testers, wire tracker, and other network cable preparation
tools.