FS IP PBX Series User manual

IP PHONE SYSTEM
V1.0
Quick Start Guide
Quick-Start Anleitung
Guide de Démarrage Rapide
PWR SYS
NETWORK
LINE
1 2 3 4 5 6 7 8
PBX-C301
IP PBX SERIES
IP-TELEFONSYSTEM
SYSTÈME TÉLÉPHONE IP

1
Introduction
EN
Thank you for choosing IP PBX Series IP Phone System. This guide is designed to familiarize you with
the layout of the IP Phone System and describes how to deploy the IP Phone System in your network.
IP PBX-C301
IP PBX-C302
IP PBX-C503
PWR SYS
NETWORK
LINE
PBX-C301
1 2 3 4 5 6 7 8
PWR SYS WAN LAN
SLOT1
PBX-C503
SLOT2
1 2 3 4 1 2 3 4
PWR SYS
NETWORK
LINE
PBX-C302
1 2 3 4 5 6 7 8

2
M6 Screw x4 M6 nut x4
Mounting Bracket x2
Accessories
Front Panel LEDs
EN
Hardware Overview
IP PBX-C301
Network Cable x1Power Adapter x1
PWR SYS
NETWORK
LINE
PBX-C301
1 2 3 4 5 6 7 8
PWR WAN LINE
SYS LAN
Screw x4
Screw x6

3
EN
1-4
(SLOT1/2)
Disconnected.
Channel available.
Channel failure.
Channel available.
Channel failure.
Channel available.
Channel failure.
Channel available.
Channel failure.
O
LAN
SYS
PWR
On
O
Blink
O
Blink
On
Blink
On
On
O
Power on.
Power o.
System initiating.
System is functioning.
System failure.
Connected but no data transmitting.
Data transmitting.
Disconnected.
Connected but no data transmitting.
Data transmitting.
WCDMA
FXO
FXS
GSM
O
O
O
Red
Green
O
Red
Red
LEDs State Description
WAN

EN
4
IP PBX-C302/IP PBX-C503
1-4
(SLOT1/2)
Channel Loading Succeed.
Channel Loading Failure.
Channel Loading Succeed.
Channel Loading Failure.
Channel Loading Succeed.
Channel Loading Failure.
Module Loading Succeed.
SYS
PWR
Green
O
Blink
Blink
O
O
Power on.
Power o.
System is Running.
System Booting or Failed.
Data Transmitting.
No Data Transmitting.
FXO
E1/T1
(PRI/R2)
FXS
GSM/WCDMA
BRI
O
O
L1
L4
L2/L3
Green
O
Red
Red
Red
Module Loading Failure.
CPE Signaling.
NET Signaling.
SS7 Signaling.
R2 Signaling.
Connected (No Alarm).
Disconnected (Alarm).
O/Red
Red/O
O
Green
Red
Green/O
O/Green
TE Mode.
NT Mode.
Module Loading Failure.
Green
O
Red
LEDs States Description
WAN/
LAN
NOTE: IP PBX-C302 and IP PBX-C503 share the same hardware architecture, except IP
PBX-C503 has been equipped with a 500GB hard drive for internal storage.

5
EN
Installation Requirements
Keep the power o during the installation.
Wear an ESD-preventive wrist strap, and make sure that the wrist strap has a good skin contact and
is well grounded.
Use only the power cord provided with IP PBX.
Make sure that the supply voltage matches the specications indicated on the rear panel of IP PBX.
Conrm not to bring about the overload of power circuit before turning on the power of IP PBX, to
avoid the unnecessary damage.
To avoid the electric accident, do not open or remove the cover of IP PBX when it is working as well
as o the power.
Before cleaning the device, cut o the power supply. Do not clean it by the waterish cloth, and
never use any other liquid cleaning method.
Back Panel
Ports Description
Power Switch
Power Connector
PWR Button
WAN Port
LAN Port
HDMI Port
USB Port
Audio In/Out
Module Slots
Switch the power on or o
100-240V AC power
Shutdown/Turn on the IP PBX system with power connection
10/100/1000Mbps
10/100/1000Mbps
For video output
For USB keyboard or USB storage
For external paging
For FS Telephony Module Cards
Back Panel Ports
SLOT2 SLOT1
USB HDMI LAN WAN PWR
Power Switch
Power Connector
PWR Button
WAN Port
LAN Port
HDMI PortAudio In/Out
USB PortModule Slots
PWR SYS

6
Mounting the IP PBX
Rack Mounting
EN
1. Fix the mounting brackets to the two sides of the IP PBX with supplied screws.
2. Attach the IP PBX to the rack with screws and cage nuts.
NETWORK
LINE
1 2 3 4 5 6 7 8
PBX-C301
PWR SYS
NETWORK
LINE
1 2 3 4 5 6 7 8
PBX-C301

Module Installation
Grounding the IP PBX
7
EN
This IP PBX can support installing two extension modules at the same time.
Optional modules are as follows:
SLOT2 SLOT1
USB HDMI LAN WAN PWR
1234
1
2
3
4
4FXS Module 4FXO Module 2FXOS Module
2GSM Module 4GSM Module 2WCDMA Module
4WCDMA Module 1PRI Module 4BRI Module
SLOT2 SLOT1
USB HDMI LAN WAN PWR
IP PBX (Rear panel)
Grounding Terminal
Grounding BarGrounding Cable
1234 1234

8
EN
Physical Connection
If the IP PBX is installed in the computer room, and the room has dedicated Grounding bar, then the
using of ground wire to connect the device with the Grounding bar is put to the rst consideration.
If the device is installed in the normal environment, the device can be grounded via the PE (Protecting
Earth) cable of the AC power supply.
SLOT2 SLOT1
USB HDMI LAN WAN PWR
PowerRouter
Computer
PSTN
1234 1234
AC Power Cord (with PE cable)
SLOT2 SLOT1
USB HDMI LAN WAN PWR
1234 1234

9
Conguring the IP PBX
Path: Maintenance -> Diagnostic -> PING
The ping command is a very common method for troubleshooting the accessibility of devices. It uses a
series of Internet Control Message Protocol (ICMP) Echo messages to determine:
Specify the domain or IP of the host you want to contact, then click on Start button, and then the
command begins to process. You will receive results output from the system indicating the
reachability of the destination.
Troubleshooting
PING
EN
After going through the quick installation wizard, system will reboot for new settings taking eect.
Please wait about 2 minutes and refresh the Web page, then you'll see the login screen like below.
The admin user name and password are dened by during the installation wizard process. If you have
skipped the wizard, you’ll need to login with default username and password which are both“admin”.
Once you have modied the network prole during the quick installation wizard or after admin login,
then you can power o and deploy the IP PBX system to your local LAN, and then power it on for
further congurations.
Whether a remote host is active or inactive.
The round-trip delay in communicating with the host.
Packet loss.
English
Sign in
IP Phone System
Google Chrome Recommended

10
The traceroute command is used to discover the routes that the packets actually took while traveling
to their destination.
Path: Maintenance -> Diagnostic -> Traceroute
In the IP Address/Domain Name eld specify the IP or domain name that you want to lookup and click
on Start button to begin tracing.
During the whole process each step will output in the Results eld, you can view which routes the
packets have taken before reaching their nal destination.
Traceroute
EN
8.8.8.8IP Address/Domain Name
Results
Ping
Start
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_seq=1 ttl=52 time=200 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=52 time=195 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=52 time=195 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=52 time=196 ms
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 195.341/196.969/200.236/1.992 ms
- - - 8.8.8.8 ping statistics - - -
8.8.8.8IP Address/Domain Name
Results
Traceroute
Start
4 221.183.19.41 (221.183.19.41) 1.824 ms 221.183.19.45 (221.183.19.45
5 221.176.18.13 (221.176.18.13) 82.164 ms 221.176.20.137 (221.176.19.
6 221.176.22.106 (221.176.22.106) 43.240 ms 221.176.24.6 (221.176.24.
7 221.183.25.121 (221.183.25.121) 42.864 ms 221.176.19.242 (221.176.1
8 221.183.55.81 (221.183.55.81) 44.436 ms 44.845 ms 221.183.55.53 (2
9 223.120.13.165 (223.120.13.165) 200.596 ms 223.120.12.9 (221.120.1
10 223.120.6.70 (223.120.6.70) 191.617 ms 193.600 ms 193.559 ms
11 72.14.217.10 (72.14.217.10) 189.590 ms 223.121.6.2 (223.121.6.2)20

11
Ethernet capture uses TCP DUMP which is a common pocket analyzer allows users to capture TCP/IP
and other packets being transmitted or received over a network to which the IP PBX is attached. The
captured packets can be downloaded from the IP PBX system and been analyzed on your Windows
PC to display the SIP trac details. It can be used to debug a VoIP call problem.
Path: Maintenance -> Diagnostic -> Ethernet Capture
To capture the network trac, you need to select the network interface according to on which the
IP PBX system is working on. Then click on Start button to start capturing the network trac.
Once the process begins, the Start button will change to Stop. At this moment, you should make a call
to recur the phone call problem or ensure some other problem had recurred, so the captured network
trac could content errors that are helpful for troubleshooting. Once done click on Stop button, and
the captured network trac will be automatically downloaded.
The downloaded le could be analyzed by Wireshark or you could send the le to FS support team
for help.
Ethernet Capture
Channel Monitor, technically DAHDI Monitor allows you to monitor signal level on analog channel and
record the output to a le. Recorded audio les are by default raw signed linear PCM. You can play it to
the speaker to listen to the phone call signaling on the analog channel. Or you can use a sounds editor
to visual display the audio level at both the Rx (audio Received by Asterisk) and Tx (audio Transmitted
by Asterisk).
Usually Channel Monitor can be used to capture the caller ID signaling of an FXO channel. If you are
experiencing caller ID problem you can perform channel monitor on the FXO port and then analyze
the captured packets. If needed, you can send this le to FS support for help.
Path: Maintenance -> Diagnostic -> Channel Monitor
Before starting channel monitor, you need to select an FXO interface. Then click on Start button to
capture signaling on the selected interface.
Channel Monitor
EN
wanInterface
Ethernet Capture
Stop

12
EN
fxo-1Channel
Channel Monitor
Stop
?
Once the process started the button will change to Stop. Now you should recur the problem by
making a call in through the selected interface. When the extension started to ring the third time you
may hangup and stop channel monitor by clicking on Stop button. As soon as the channel monitor
stopped, the captured signaling will be automatically downloaded.
If you have knowledge of how to analyze the les you may open them with some sound editors like
Wavepad, or you may send the le to FS support team for help.
Remote management can be turned on to let FS support remote access your device when
troubleshooting is needed. With remote management, remote access can be done without any third-
party remote desktop tool.
When remote troubleshooting is needed, users can enable remote management from Maintenance ->
Diagnostic -> Remote Management page.
You don’t have to worry about your system security, as no one can access your system when remote
management is disabled, even if when it’s enabled only authorized FS support engineers can access
your system via our remote management platform. No one can access your system by any other means,
if they don’t have access to our remote management platform.
Remote Management
Enable
Remote Management
Submit
?
O

13
EN
Online Resources
Download
Help Center
Contact Us
https://www.fs.com/products_support.html
https://www.fs.com/service/fs_support.html
https://www.fs.com/contact_us.html
Product Warranty
Return: If you want to return item(s), information on how to return can be found at:
https://www.fs.com/policies/day_return_policy.html
Warranty: The IP PBX enjoys 1 year limited warranty against defect in materials or
workmanship. For more details about warranty, please check at:
https://www.fs.com/policies/warranty.html
1

PWR SYS
NETWORK
LINE
PBX-C301
1 2 3 4 5 6 7 8
PWR SYS WAN LAN
SLOT1
PBX-C503
SLOT2
1 2 3 4 1 2 3 4
PWR SYS
NETWORK
LINE
PBX-C302
1 2 3 4 5 6 7 8
14
Einführung
DE
Vielen Dank, dass Sie sich für ein IP-Telefonsystem der IP PBX-Serie entschieden haben. Diese
Anleitung soll Sie mit dem Aufbau der IP-Telefonanlage vertraut machen und beschreibt, wie Sie
die IP-Telefonanlage in Ihrem Netzwerk einsetzen.
IP PBX-C301
IP PBX-C302
IP PBX-C503

PWR SYS
NETWORK
LINE
PBX-C301
1 2 3 4 5 6 7 8
PWR WAN LINE
SYS LAN
15
M6-Schraube x4 M6 Mutter x4
Montagehalterung x2
Zubehör
LEDs auf der Vorderseite
DE
Hardware-Übersicht
IP-TELEFONANLAGE-C301
Netzwerkkabel x1Netzkabel x1
Schraube x4
Schraube x6

16
DE
1-4
(SLOT1/2)
Getrennt.
Kanal verfügbar.
Ausfall des Kanals.
Kanal verfügbar.
Ausfall des Kanals.
Kanal verfügbar.
Ausfall des Kanals.
Kanal verfügbar.
Ausfall des Kanals.
Aus
LAN
SYS
PWR
An
Aus
Blinkt
Aus
Blinkt
An
Blinkt
An
An
Aus
Eingeschaltet.
Ausgeschaltet.
System initiiert.
System funktioniert.
Systemfehler.
Verbunden, aber es werden keine Daten übertragen.
Datenübertragung.
Getrennt.
Verbunden, aber es werden keine Daten übertragen.
Datenübertragung.
WCDMA
FXO
FXS
GSM
Aus
Aus
Aus
Rot
Grrün
Aus
Rot
Rot
LED Status Beschreibung
WAN

DE
IP PBX-C302/IP PBX-C503
HINWEIS: IP PBX-C302 und IP PBX-C503 haben die gleiche Hardware-Architektur, außer
dass IP PBX-C503 mit einer 500 GB Festplatte für den internen Speicher ausgestattet ist.
1-4
(SLOT1/2)
Kanal Laden Erfolgreich.
Ausfall der Kanalbelastung.
Kanal Laden Erfolgreich.
Ausfall der Kanalbelastung.
Kanal Laden Erfolgreich.
Ausfall der Kanalbelastung.
Modul Laden Erfolgreich.
SYS
PWR
Grün
Aus
Blinkt
Blinkt
Aus
Aus
Strom an.
Strom aus.
Das System läuft.
Das System wird gebootet oder ist fehlgeschlagen.
Datenübertragung.
Keine Datenübertragung.
FXO
E1/T1
(PRI/R2)
FXS
GSM/WCDMA
BRI
Aus
Aus
L1
L4
L2/L3
Grün
Aus
Rot
Rot
Rot
Fehler beim Laden von Modulen.
CPE-Signalisierung.
NET-Signalisierung.
SS7-Signalisierung.
R2-Signalisierung.
Verbunden (Kein Alarm).
Nicht verbunden (Alarm).
Aus/Rot
Rot/Aus
Aus
Grün
Rot
Grün/Aus
Aus/Grün
TE Modus.
NT Modus.
Fehler beim Laden von Modulen.
Grün
Aus
Rot
LEDs States Beschreibung
WAN/
LAN
17

PWR SYS
DE
Installationsvoraussetzungen
Lassen Sie das Gerät während der Installation ausgeschaltet.
Tragen Sie ein ESD-vorbeugendes Handgelenkband und stellen Sie sicher, dass das
Handgelenkband einen guten Hautkontakt hat und gut geerdet ist.
Verwenden Sie nur das mit der IP-Telefonanlage gelieferte Netzkabel.
Vergewissern Sie sich, dass die Versorgungsspannung mit den auf der Rückseite der IP-Telefonanlage
angegebenen Spezikationen übereinstimmt.
Vergewissern Sie sich, dass der Stromkreis nicht überlastet wird, bevor Sie die IP-Telefonanlage
einschalten, um unnötige Schäden zu vermeiden.
Um Stromunfälle zu vermeiden, sollten Sie die Abdeckung der IP-Telefonanlage nicht önen oder
entfernen, wenn sie in Betrieb ist und der Strom abgeschaltet ist.
Rückseite
Ports auf der Rückseite
SLOT2 SLOT1
USB HDMI LAN WAN PWR
Strom-Switch
Stromverbindung
PWR-Taste
WAN-Port
LAN-Port
HDMI-PortAudio Eingang/Ausgang
USB-PortModulsteckplätze
Ports Beschreibung
Strom-Switch
Stromverbindung
PWR-Taste
WAN-Port
LAN-Port
HDMI-Port
USB-Port
Audio Eingang/
Ausgang
Modulsteckplätze
Schalten Sie den Strom ein oder aus
100-240V Wechselstrom
Ausschalten/Einschalten der IP PBX-Anlage mit Stromanschluss
10/100/1000Mbps
10/100/1000Mbps
Für die Videoausgabe
Für USB-Tastatur oder USB-Speicher
Für externe Durchsagen
Für FS-Telefoniemodulkarten
18

NETWORK
LINE
1 2 3 4 5 6 7 8
PBX-C301
PWR SYS
NETWORK
LINE
1 2 3 4 5 6 7 8
PBX-C301
Montage der IP-Telefonanlage
Rackmontage
DE
Bevor Sie das Gerät reinigen, unterbrechen Sie die Stromzufuhr. Reinigen Sie das Gerät nicht mit
einem wässrigen Tuch, und verwenden Sie keine anderen üssigen Reinigungsmethoden.
1. Befestigen Sie die Montagehalterungen mit den mitgelieferten Schrauben an den beiden Seiten der
IP-Telefonanlage.
2. Befestigen Sie die IP-Telefonanlage mit Schrauben und Kägmuttern am Rack.
19
This manual suits for next models
3
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