10
Troubleshooting
Please check the following items before considering a problem to
be a malfunction. If the problem persists even after taking action,
please contact the Fujifilm service center for repair in your country
or visit the website below.
Fujifilm website: http://www.fujifilm.com/
If the following problem occurs���
Problem Possible causes and solutions
I cannot turn on
the printer.
• The battery may not be charged. Please
charge the printer.
• You did not press the Power button long
enough. Press and hold the Power button
for approximately 1 second.
The battery
loses its charge
quickly.
If you use the printer in a very cold
environment, the battery will drain quickly.
Please keep the printer warm before
printing.
The power cut
off during use.
The battery level may be low. Please charge
the printer.
Charging does
not start.
Make sure that the USB power adapter plug
is properly connected to the power outlet.
It takes too long
to charge.
At low temperatures, charging may take
some time.
Charging stops
during charging.
Charge the battery in a temperature range of
5°C to 40°C (41°F to 104°F). If you cannot
charge the printer in this range, contact your
FUJIFILM dealer or support center.
The printer does
not work
properly.
• There may be a temporary malfunction.
Please press the reset button. If it still does
not work properly, please contact our
repair service center for repair.
• The battery may not be charged. Please
charge the printer.
The film pack
does not load or
does not load
smoothly.
• Please use FUJIFILM INSTAX WIDE instant
print film only (INSTAX SQUARE or INSTAX
MINI instant print film cannot be used).
• Align the yellow mark on the film pack
with the printer alignment mark (yellow)
and load it.
The film does
not unload.
• The film may be misaligned due to shock
such as vibration or dropping. Please load
a new film pack.
• If the film is jammed, turn the printer off
and turn it on again. If the problem
persists, remove the jammed film and
then load a new film pack.
Some or all of
the finished
prints are white.
Do not open the film door until the film is
used up. If the film door is opened with film
remaining, the film is exposed and the
exposed area becomes white.
The print is
uneven.
• Do not shake, bend, fold or hold the print
immediately after it is printed.
• Do not obstruct the film ejection slot.
Specifications
Recording method 3-color exposure with OLED
Film used FUJIFILM INSTAX WIDE instant film (sold
separately)
Number of images 10 images/film pack
Image size 62 mm × 99 mm/2.4 in. × 3.9 in.
Supported image
size
800 × 1260 dots
Printing resolution 12.5 dots/mm (318 dpi, 80 μm dot pitch)
Printing levels 256 levels per color (RGB)
Interface Standard compliance: Bluetooth Ver. 4.2
(BLE)
Supported image
format
JPEG, PNG, HEIF, DNG
Printing time Image recording - photo output (fed out):
Approximately 12 sec.
Approximate
printing capacity
Approximately 100 prints (from full
charge)
* The number of prints depends on the
usage conditions.
Power supply Lithium ion battery (internal type: not
removable)
Charging time Approximately 80 to 120 minutes
(Charging time depends on the
temperature and battery remaining level)
Power consumption Approximately 3 W
Operating
environment
Temperature: +5ºC to +40ºC (+41ºF to
+104ºF)
Humidity: 20% to 80% (no condensation)
Main unit
dimensions
139 mm × 127.5 mm × 33.7 mm/5.5 in. ×
5 in. × 1.3 in.(excluding projecting parts)
Main unit weight Approximately 340 g/12 oz (excluding
film pack)
Supplied
accessories
Micro USB cable (BOD700-101, Length:
30 cm/11.8 in.)
Stand (1)
Strap (1)
*The above specifications are subject to change.
