Fujitsu LIFEBOOK E544 User manual

System
Operating Manual
FUJITSU LIFEBOOK E544
FUJITSU LIFEBOOK E554

Contact address in North America
FUJITSU AMERICA INC.
1250 East Arques Avenue, Sunnyvale,
CA 94085-3470, U.S.A.
Telephone: [phone] or 408 746 6000
"http://solutions.us.fujitsu.com"
"http://solutions.us.fujitsu.com/contact"
Have a question? Email us at: "[e-mail]"
Copyright
©2014F
ujitsu America, Inc. All rights reserved
B5FK-4391-01ENZ0-00

FUJITSU LIFEBOOK E544
FUJITSU LIFEBOOK E554
Operating Manual
Fujitsu Contact Information 7
Notational conventions 8
Ports and operation controls 9
Important notes 13
First-time setup of your device 17
Working with the notebook 20
Security functions 48
Connecting external devices 54
Removing and installing components
during servicing 61
Settings in BIOS Setup Utility 69
Troubleshooting and tips 71
Technical data 78
Manufacturer’s notes 81
Appendix 87
Index 103

Copyright and Trademark Information
Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness
of this document; however, as ongoing development efforts are continually improving the
capabilities of our products, we cannot guarantee the accuracy of the contents of this
document. We disclaim liability for errors, omissions, or future changes.
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or
its subsidiaries in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
The ExpressCard word mark and logo are owned by the Personal Computer
Memory Card International Association (PCMCIA) and any use of such marks by
Fujitsu America, Incorporated is under license.
Google is a trademark or registered trademark of Google Incorporated.
Bluetooth is a trademark of Bluetooth SIG, Inc., USA.
OmniPass is a trademark of Softex, Inc.
Roxio is a trademark of Roxio, a division of Sonic Solutions.
PowerDirector, PowerDVD, YouCam, and MakeDisc are trademarks of CyberLink Corp.
Adobe, Acrobat, and Adobe Reader are either a registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
Made under license from DTS Licensing Limited. DTS and the symbol are registered trademarks and
& DTS Boost is a trademark of DTS, Inc. Product contains software. © DTS, Inc. All rights reserved.
The DVD player found in some models of the LIFEBOOK notebook incorporates copyright
protection technology that is protected by method claims of certain U.S. patents and other
intellectual property rights owned by Macrovision Corporation and other rights users. Use
of this copyright protection technology must be authorized by Macrovision Corporation, and
is intended for home and other limited viewing uses only unless authorized by Macrovision
Corporation. Reverse engineering or disassembly is prohibited.
All other trademarks specified here are the property of their respective owners.

Contents
Contents
Fujitsu Contact Information ............................................................ 7
Notationalconventions ................................................................ 8
Portsandoperationcontrols ........................................................... 9
Importantnotes ........................................................................ 13
Safetyinstructions ...................................................................... 13
Additional safety notes for devices with wireless components . . ............................. 14
Energysaving .......................................................................... 14
Energy saving under Windows ....................................................... 14
Traveling with your notebook . . ........................................................... 14
Before youtravel ................................................................... 15
Transporting the notebook ........................................................... 16
Cleaning the notebook .................................................................. 16
First-timesetupofyourdevice ......................................................... 17
Unpacking and checking the device . . . ................................................... 17
Choose a location . ...................................................................... 18
Connecting the AC adapter . . . ........................................................... 18
Switching on the device for the firsttime .................................................. 19
Installing Bonus Apps . . . . . ........................................................... 19
Working with thenotebook ............................................................ 20
Status indicators ........................................................................ 20
Switching the notebook on . . . . ........................................................... 22
Switching the notebook off . . . . ........................................................... 22
Keyboard ............................................................................... 23
Virtual number keys ................................................................. 25
Separate number keypad ............................................................ 26
Key combinations ................................................................... 26
Country and keyboard settings ....................................................... 28
Application keys(ECOandWireless) ..................................................... 28
Touchpad andtouchpad buttons .......................................................... 29
Moving thepointer .................................................................. 29
Selectinganitem .................................................................... 29
Executing commands . . . . . ........................................................... 29
Draggingitems ...................................................................... 30
LCD screen ............................................................................ 30
Webcam ............................................................................... 31
Rechargeablebattery ................................................................... 32
Charging,caringfor andmaintainingthe battery ....................................... 32
Removing andinstallingthebattery ................................................... 32
Modularbay devices .................................................................... 35
Removing a modular bay device . . . ................................................... 35
Installing a modular bay device ....................................................... 36
Opticaldrive ............................................................................ 36
Handlingopticaldisks ............................................................... 36
CD/DVD indicator ................................................................... 37
Inserting or removinganopticaldisk .................................................. 37
Manualremoval(emergency removal) ................................................ 38
Removing and replacing the removable dust filter .......................................... 38
Fujitsu 3

Contents
Usingthe energy saving functions ........................................................ 40
Memorycards .......................................................................... 41
Supportedformats .................................................................. 41
Insertingthe memorycard ........................................................... 41
Removing thememorycard .......................................................... 41
Speaker and microphones . . . ............................................................ 42
Wireless LAN/Bluetooth components . . . . ................................................. 42
Switching the wireless components on and off ......................................... 42
Furtherinformation onWLANand Bluetooth ........................................... 42
EthernetandLAN ....................................................................... 43
Your port replicator ...................................................................... 44
Portsontheportreplicator ........................................................... 44
Connecting the notebook to the port replicator . . . . . . .................................. 45
Connecting the AC adapter to the port replicator . . . . .................................. 46
Switching on the notebook via the port replicator . . . . . .................................. 46
Disconnecting the notebook from the port replicator . .................................. 47
Securityfunctions ..................................................................... 48
Configuring the fingerprint sensor ........................................................ 48
Usingthe SecurityLock ................................................................. 49
Configuringpassword protection in BIOSSetupUtility ...................................... 49
Protecting BIOS Setup Utility (supervisor password and user password) . . ............... 50
Password protection for booting the operating system .................................. 51
Password protection forthe harddisk ................................................. 51
Trusted Platform Module - TPM (device dependent) . . . . . . .................................. 52
EnablingTPM ....................................................................... 52
DisablingTPM ...................................................................... 52
Smart Card reader . . . . . . ................................................................ 53
Insertingthe SmartCard ............................................................. 53
Connectingexternaldevices ........................................................... 54
Connecting an external monitor . . ........................................................ 55
Connecting external devices to the serial port (optional) . . .................................. 56
Portsettings ........................................................................ 56
Devicedrivers ...................................................................... 56
Connecting USB devices ................................................................ 57
USBportwithcharging function(Anytime USB charge) ................................. 58
Connecting an external SATA hard drive (eSATA) (port replicator only) ................... 59
SaferemovalofeSATA andUSBdevices ............................................. 59
Connecting external audio devices . . . . . . ................................................. 60
Microphone port/Line In . . ............................................................ 60
Headphones port . . . . ................................................................ 60
Removing and installing components during servicing . . . .............................. 61
Notes on installing and removing boards and components .................................. 61
Preparing to remove components ........................................................ 62
Removing and installing memory expansion . . ............................................. 62
Removing thecover ................................................................. 63
Removing a memorymodule ......................................................... 63
Installing a memorymodule .......................................................... 64
Attachingthe cover .................................................................. 64
Removing andinstallingthe harddisk .................................................... 65
Removing thecover ................................................................. 65
Removing thehard disk .............................................................. 66
4Fujitsu

Contents
Installing a harddisk ................................................................. 67
Attachingthe cover .................................................................. 68
Finishing component removal . ........................................................... 68
Settings in BIOS Setup Utility . . . ....................................................... 69
StartingtheBIOS Setup Utility ........................................................... 69
BIOS Setup Utilityoperation ............................................................. 69
Exiting BIOSSetup Utility ................................................................ 70
Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 70
Exit Discarding Changes - Reject changes and exit BIOS Setup Utility . . . . . .............. 70
Load Setup Defaults – load default values . ............................................ 70
Discard Changes - Discard Changes without exiting BIOS Setup Utility . . . . .............. 70
Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 70
Savechangesandpoweroff ........................................................ 70
Troubleshootingandtips .............................................................. 71
Help ifproblems occur ................................................................... 71
Recoveringyour FactoryImage .......................................................... 71
The notebook’s date or time is incorrect ................................................... 72
When certaincharactersareentered onthekeyboard,only numeralsarewritten ............. 72
The notebook’s LCD screen remains blank . . . . ............................................ 72
The LCD screen of the notebook is difficultto read ......................................... 72
The externalmonitorremains blank ...................................................... 73
The externalmonitorisblank ortheimageisunstable ..................................... 73
The notebook does not start after switching it on . . . ........................................ 74
The notebook stops working . . ........................................................... 74
The printer does not print . . . . . ........................................................... 74
The wireless connection to a network does not work . . . .................................... 75
Acousticwarning ........................................................................ 75
Smart Card reader is not recognized . . . ................................................... 75
SmartCard PINforgotten ................................................................ 75
SmartCard lost ......................................................................... 75
Errormessageson thescreen ........................................................... 76
Technicaldata ......................................................................... 78
LIFEBOOK ............................................................................. 78
WLAN specifications .................................................................... 79
Rechargeable battery ................................................................... 80
AC adapter . . . .......................................................................... 80
Manufacturer’s notes .................................................................. 81
Disposal andrecycling .................................................................. 81
Recyclingyourbattery ............................................................... 81
DOC (IndustryCANADA)Notices ........................................................ 81
UL Notice ........................................................................... 82
ENERGY STARCompliance ............................................................. 83
Declarationsofconformity ............................................................... 83
FCC and ICRegulatoryInformation ...................................................... 83
Regulatory Notes and Statements . ................................................... 84
Appendix .............................................................................. 87
Before Using the Optional Wireless LAN . . . . . . ............................................ 87
WirelessLANDevicesCovered by thisDocument ...................................... 87
CharacteristicsoftheWLAN Device .................................................. 87
Fujitsu 5

Contents
Wireless LAN Modes Using this Device . . ............................................. 87
Deactivating/DisconnectingtheWLANDevice ......................................... 90
Configuringthe WirelessLAN ............................................................ 90
Configuring the WLAN Using Windows . . . ............................................. 90
Connection to the network . . . ........................................................ 90
Troubleshooting theWLAN ........................................................... 91
Usingthe BluetoothDevice .............................................................. 93
Image Backup and Recovery Procedures ................................................. 93
CreatingaBackup ofBootableDiskandRecovery Image .............................. 94
RECOVERYOUR SYSTEMWHENTHEHARD DRIVEISSTILLACCESSIBLE ............. 95
Usingthe Recovery andUtility Tools .................................................. 95
Restore the Recovery Image from Hidden Partition . . . .................................. 97
RECOVERYOUR SYSTEMWHENTHEHARD DRIVEISNOTBOOTABLE ................ 98
Restore theRecoveryImageforFullHardDrive ....................................... 98
Recovering Your Recovery Image Using Recovery and Utility (for new hard drive or
non-bootable harddrive) ............................................................. 99
Installing theSoftwareaftertheRecoveryImage isRestored ............................ 100
Index .................................................................................. 103
6Fujitsu

Fujitsu Contact Information
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
• Toll free number: 1-800-8Fujitsu (1-800-838-5487)
• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"
Before you place the call, have the following information ready so that the customer
support representative can provide you with the fastest possible solution:
• Product name
• Product configuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if any
Fujitsu Shopping Online
Please go to "http://www.shopfujitsu.com/store/ ".
Maintaining Latest Configuration
To ensure that you always have the most current driver updates related to your system, occasionally
access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from
the Fujitsu Support site. FSDM will allow you to view a list of the most current drivers, utilities
and applications to determine whether you have the latest versions. If you have a Windows 7
or or Windows 8/8.1 operating system, you will need to go to the Support Site to download the
FSDM Utility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".
Limited Warranty
Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the service
kit that came with your notebook for the Limited Warranty period and terms and conditions.
Fujitsu 7

Notational conventions
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
this warning will endanger your life, will damage the device or lead to loss
of data. The warranty will be invalidated if the device becomes defective
through failure to observe these warnings.
Indicates important information which is required to use the device properly.
►indicates an activity that must be performed
indicates a result
This style indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123) or a command used to
start a program (start.exe)
This style indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This style indicates
• terms and texts used in a software interface, e.g.: Click on Save.
• names of programsorfiles, e.g. Windows or setup.exe.
"This style" indicates
• Cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://solutions.us.fujitsu.com/"
• names of CDs, DVDs and titles or designations of other materials, e.g.:
"CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This styleindicates terms and text that are emphasized or highlighted, e.g.: Do not
switch off the device
8Fujitsu

Ports and operation controls
Ports and operation controls
This chapter presents the individual hardware components of your device. It gives
an overview of the indicators and ports of the device. Please familiarize yourself with
these items before you start to work with the device.
Front
LIFEBOOK E544:
9
1
3
1
6
5
7
8
10
6
2
5
4
1 = Microphone (optional)
2 = Webcam (optional)
3 = Webcam LED (optional)
4 = Touchpad
5 = Speaker
6 = Status indicators
7 = Application keys (ECO and Wireless)
8 = ON/OFF button
9 = Fingerprint sensor (optional)
10 = Touchpad buttons
Fujitsu 9

Ports and operation controls
LIFEBOOK E554:
4
9
1
3
1
5
6
5
7
8
10
6
2
1 = Microphone (optional)
2 = Webcam (optional)
3 = Webcam LED (optional)
4 = Touchpad
5 = Speaker
6 = Status indicators
7 = Application keys (ECO and Wireless)
8 = ON/OFF button
9 = Fingerprint sensor (optional)
10 = Touchpad buttons
Left side
123 4 5 6 7 8
1 = DC input connector (DC IN)
2 = Ventilation slots
3 = LAN port
4 = External monitor port (VGA)
5 = Display Port
6 = USB port 3.0 with charging function
(Anytime USB charge)
7 = Smart Card reader (optional)
8 = Memory card slot
10 Fujitsu

Ports and operation controls
Right side
1 2 345 6
1 = Headphones port
2 = Microphone port
3=USBport3.0
4 = USB port 3.0
5 = Modular bay with optional optical drive
6 = Security Lock device
Rear
1
1 = Optional serial interface
(LIFEBOOK E554 only)
Fujitsu 11

Ports and operation controls
Bottom
2
24
5
3
1
6
7
1 = Modular bay release latch
2 = Battery lock slider switch
3 = Port replicator port
4 = Battery compartment
5 = Removable dust filter
6 = Memory upgrade compartment
7 = Hard drive access compartment
12 Fujitsu

Important notes
Important notes
ImportantnotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
Safety instructions
SafetyinformationInfor matio n,
Please observe the following safety information.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
Read the information on the ambient conditions in the "Technical data", Page 78
chapter and the "First-time setup of your device", Page 17 chapter before preparing
your notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "Cleaning the notebook", Page 16.
Pay attention to the additional safety notes for devices with radio components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "Removing and installing
components during servicing", Page 61.
When handling this device, you will come into contact with lead, a chemical which in
California is held to be a possible cause of birth defects and other damage to fertility.
Wash your hands after using the device.
This notebook complies with the relevant safety regulations for data processing equipment.
If you have any questions about setting up your notebook in the intended environment,
please contact your sales outlet or our Hotline/Service Desk.
Fujitsu 13

Important notes
Additional safety notes for devices with
wireless components
wirelesscomponentsWireless LANBluetooth,Safetynotes
If a wireless component (wireless LAN, Bluetooth) is incorporated in your notebook, you must
be sure to observe the following safety notes when using your notebook:
• Switch off the wireless components when you are in an aircraft or driving in a car.
• Switch off the wireless components when you are in a hospital, an operating
room or near a medical electronics system. The transmitted radio waves
can impair the operation of medical devices.
• Switch off the wireless components, when you let the device get near flammable
gases or into hazardous environments (e.g. gas station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.
For further information on how to switch the wireless components on and off, refer
to chapter "Switching the wireless components on and off", Page 42.
Energy saving
NotesEnergyPowersaving
Switch the notebook off when it is not in use. Switch off any connected external devices when
they are not in use. If you use the energy saving functions, the notebook uses less power. You
will then be able to work for longer before having to recharge the battery.
The energy efficiency is increased and environmental pollution is reduced.
You save money and help protect the environment.
Energy saving under Windows
►Make use of the available energy saving functions as described in chapter
"Using the energy saving functions", Page 40.
Traveling with your notebook
Mobileoperation NotesTran sport Notebook
Please observe the points listed below when traveling with your notebook.
14 Fujitsu

Important notes
Before you travel
►Back up important data stored on your hard disk.
NotebookTraveling,not ebook
►Switch off the radio component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorized third parties to receive data.
Information on activating data encryption is provided in the documentation
for your radio component.
►If you wish to use your notebook during a flight, check with the flight attendants if its use is safe.
When traveling in other countries
►If you are traveling abroad, check that the AC adapter can be operated with the local AC
voltage. If this is not the case, obtain the appropriate AC adapter for your notebook.
Do not use any other converter!
►Check whether the local AC voltage and the AC cable are compatible. If this is not
the case, buy an AC cable that suits the local conditions.
►Enquire with the corresponding government office of the country you will be traveling to,
whether you may use your notebook with its integrated radio component there.
►Take the necessary travel adapters with you when traveling abroad. Check the following
table to see which travel adapters you will need, or ask your travel organizer.
Power connection Travel destination
United States, Canada, Mexico, parts of Latin
America, Japan, Korea, Philippines, Taiwan
Russia and the Commonwealth of Independent
States (CIS), much of Europe, parts of Latin
America, the Middle East, parts of Africa, Hong
Kong, India, much of south-east Asia
United Kingdom, Ireland, Malaya, Singapore,
parts of Africa
China, Australia, New Zealand
Fujitsu 15

Important notes
Transporting the notebook
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
►If your device has an optical drive, remove all optical disks from the drives (e.g. CD, DVD).
TransportNotebook
►Switch the notebook off.
►Unplug the AC plug of the AC adapter and all external devices from the power outlets.
►Disconnect the AC adapter cable and the data cables for all external devices.
►Close the LCD screen.
►To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
►Switch the notebook off.
CleaningI nstructions NotebookKeyboardTouchpadLCDscr eenCrystal Viewscreen
►To prevent the device being switched on unintentionally, remove the AC plug
of the AC adapter from the power outlet and remove the battery (see chapter
"Removing and installing the battery", Page 32).
Thecasings
urfaces may be cleaned with a dry cloth.
If particularly dirty, use a damp cloth which has been dipped in water containing
some mild domestic detergent and then well wrung out.
To clean the keyboard and the touchpad if present, you can use disinfectant wipes.
Ensure that no moisture reaches the inside of the device!
16 Fujitsu

First-time setup of your device
First-time setup of your device
First- time setu pGettingstarted
Please read the chapter "Important notes", Page 13.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Before switching it on for the first time, connect the device to the AC voltage using
the AC adapter, see "Connecting the AC adapter", Page 18. The AC adapter must
remain connected during the whole of the installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or may flicker.
Please follow the instructions on the screen.
NEVER switch off your device during the first-time setup process.
On delivery, the battery can be found in the battery compartment or in the accessories kit.
The battery must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and checking the device
If you find that damage has occurred during transport, please notify
your local sales outlet immediately!
►Unpack all the individual parts.
PackagingTransport
►Check your device for any visible damage which may have occurred during transportation.
You may need to reuse the packaging in the future, for example if
you need to ship your device.
Fujitsu 17

First-time setup of your device
Choose a location
ChoosealocationSetupACadapter
Choose a suitable location for the device before setting it up. In doing
so, please follow these instructions:
• Never place the device or the AC adapter on a heat-sensitive surface.
The surface could be damaged as a result.
• Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
• The underside of the device heats up during normal operation. Prolonged contact
with the skin can become unpleasant or even result in burns.
• Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
• Keep other objects at least 100 mm / 3.97 inches away from the device
and its AC adapter to ensure adequate ventilation.
• Never cover the ventilation openings of the device.
• Do not expose the device to extreme environmental conditions.
Protect the device against dust, humidity and heat.
Connecting the AC adapter
MakingreadytouseACadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied AC cable conforms to the requirements of the country in which
you purchased your device. Make sure that the AC cable is approved for
use in the country in which you intend to use it.
3
1
2
►Connect the AC cable (1) to the AC adapter.
►Plug the AC cable (2) into a power outlet.
►Connect the AC adapter cable (3) to the
DC jack (DC IN) of the device.
18 Fujitsu